Al Mousa Park
Al Mousa Park, Makkah Al Mukarramah, Makkah Region, Saudi Arabia- Park
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Convenient Location
Modern Amenities
Multilingual Staff
To experience the convenience of a prime location near Masjid Al Haram and Hira Cave, Bakkah Royal offers modern amenities like a bar, restaurant, and free WiFi. The air-conditioned rooms with private bathrooms ensure a comfortable stay. The multilingual staff adds a personal touch to your experience, making your visit to Ajyad memorable. Book now to enjoy a pleasant stay in the Makkah Al Mukarramah Province region.
Check-in from
04:00 PM
Check-out by
12:00 PM
Children
Not allowed
Pets
Not allowed
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide), 2 Twin bed (90-130 cm wide), Double bed (131-150 cm wide)
Room details
25 sqm
City View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
3 Twin bed (90-130 cm wide)
Room details
25 sqm
City View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
4 Twin bed (90-130 cm wide)
Room details
30 sqm
City View
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
موقع جيد وقريب
رائة الغرف تحتاج بعض الاهتمام
كل شي
لا شي
يعني جيد نوعا ما مافي مواقف عنده
لما جيت يقولون لي حجزك ملغى وحاجزي ساري اجبروني بعد الوصول بالحجز لديهم
Chitting location
الفندق نظيف جدا
ممتاز
النظافه
مشاء الله انصح السكن فيه
لايوجد
Everything
Nothing
جيد جدا
النظافة بحاجه بمتابعه أفضل
Good
Cleaner didn’t visit on daily basis, I even live four days , not even single time cleaner come , even I told him to clean my room on daily basis
سوء المعامله للموظفين في الفندق[ حجزت 4 ليالي في اليوم 2 في الساعه 40؛3 ص تم فتح باب الغرفه من قبل عامل الفندق ويقول متى ستغادر وابلغت طاقم الفندق /الموظفه لم ترد على ولو بكلمه عندمى اخبرتها _ والمظف من الجنسيه المصريه يقول لي عادي بتحصل ] معامله سيئه.
لا شيء إطلاقا
إعلان مزيف على بوكينج تم الحجز والتأكيد وإرسال موقع فندق مختلف عبر الرسائل الخاصة في بوكينج لفندق اخر اسمه رويال بكة وعند الوصول تبين ان هذه الشركة تدير الحجوزات لعدد من الفنادق ولم يتعرف الاستقبال على الحجز وتم التواصل مع الرقم الموجود في بوكينج ولا يرد وتم التواصل مع بوكينج وحاول التواصل مع الفندق ولم يرد وضعنا الشنط في الاستقبال وذهبنا للعمرة وعدنا بعد 6 ساعات ولم يتم حل المشكلة وفي الأخير تم الذهاب لفندق اخر تم الاتصال باسلام منسق الحجوزات وارسال تفاصيل الحجز عبر الواتس اب ولم يرد حتى الآن
للأسف الشديد تم خداعنا فقد تم حجز غرفة لمدة 3 ايام وقد ارسل لنا الفندق الموقع شارع اجياد وعندما وصلنا للفندق وجدنا فندق اخر باسم بكة رويال وتحدثنا مع الموظف وابلغنا ان المالك واحد والادارة واحدة لكلا الفندقين لكنه لم يوافق على إكمال حجزنا وقال لابد من الذهاب للعزيزية لاكمال الحجز وعندما ابلغته باننى حجزت بالفندق لانه بشارع أجياد وقريب من الحرم وقد ارسل الفندق لى الموقع وكان نفس الموقع بشارع أجياد لكنه رفض ادخالنا مما اضطررنا إلى الغاء الحجز والعودة للرياض
I didn't like anything we booked and when we arrive they told us we can't do check in because the hotel is full. The staff so rude
I travelled from canada with 4 kids and alot of luggage. After 14 hrs of flight and all of us extremely tired, we were told at the reception that they do not have any room for us. The taxi driver left us with all the luggage at hotel door. We kept requesting for 3 hrs for help and they did not helped us. I spent all night in makkah then looking for rooms with all my luggage and kids. My 5 yrs old was sick as well. This is the worth that can happen to anyone. The hotel staff was the worst to provide any kind of help.
Месторасположение хорошее,добрый и приветливый персонал.
Грязно,персонал почти не знают Английский язык,недалеко от отеля постоянно был разлив канализации,ужасная вонь.
My son got ill with bed bugs which turned to be some viral or fungal infection. I asked the staff to put my bags in the office as our flight was in the evening but they denied it because they don't wanna take any risk, so put in the open area at my risk which turned to be safe.Overall it was my one of worst stay. Haram is walkable but road got filled with water in the night due to water tankers.
Nothing
They refused to take us even though all payment was made for the entire stay. they gave our room to others and did not listen to me.
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
4.45/10Guests reported that the hotel was dirty, which impacted their stay negatively.
Service
7.95/10The staff was described as friendly, though language barriers were noted.
Location
7.45/10Location is good but has issues with nearby sewage problems.
Room Quality
6.45/10There were issues with bed bugs and overall quality of rooms.
Amenities
7.45/10No specific amenities were mentioned, but standard amenities expected for this type of hotel.
Value for Money
6.95/10Guests felt that the stay did not match the expectations for value.
Food and Beverage
6.45/10No mention of food quality; assumed average quality for hotel standards.
Overall Experience
7.25/10Reviews indicate a below-average experience due to multiple issues.
The team speaks multiple languages, adding a personal touch to your stay in Ajyad.
Deluxe rooms offer city views and private bathrooms with modern comforts.
Conveniently located near Masjid Al Haram and Hira Cave for easy sightseeing.