Metropolitan Hotel Brasília vs Similar Hotels

Room quality is generally positive, but some mentioned issues with decor and furniture.

Most rooms are praised for comfort, but a few mention issues with the shower.

Rooms are comfortable with good beds and showers, mini-kitchens noted positively, but complaints about noise facing the avenue, small room size, thin bedding and light-through curtains lower the score slightly.

Rooms, beds and showers receive repeated positive comments (spacious, comfortable, wonderful shower), with only occasional notes about small shower box or narrow bathroom.

Several reviews mentioned cleanliness issues and maintenance concerns, indicating a lower standard.

Some reviews mention dirty pool water and bathroom leaks.

Generally praised in multiple reviews ("quarto limpo", "limpeza nota 10", "limpeza muito boa"); minor bedding issues (thin blanket) noted but overall very clean.

Multiple reviewers noted issues: dark bathroom, missing toilet paper and some general maintenance/cleaning shortcomings impacting perceived cleanliness.

Multiple reviews praised the hotel's excellent location.

Numerous reviews commend the hotel's excellent location.

Consistently highlighted as a major positive (many mentions: "Excelente hotel muito bem localizado", "Localização", "vista linda").

Location is consistently praised across reviews as excellent and convenient for exploring Brasília.

Excellent service reported, with staff being attentive and friendly.

Many reviews highlight attentive and friendly service from staff.

Staff frequently described as cordial and helpful; resolved a TV problem promptly and praised for attentive service in several reviews.

Staff are frequently praised (attentive reception, messengers, restaurant team) but there is a serious negative incident reported where a host denied access to a second guest and communication was rude, partially offsetting otherwise strong service comments.

Many mentions of disappointment regarding breakfast quality and choices.

The breakfast and room service received high praise from several guests.

Mixed reports: several guests call the breakfast impeccable and restaurant excellent, while others report repetitive options, low replenishment or old food; overall slightly above average.

Breakfast is often highlighted as a strong point and there are good meal offers, but at least one guest experienced breakfast service ending early (tapioca/omelette closed before official time), creating some dissatisfaction.

Mixed sentiments regarding amenities; some were functional, while some reports indicated lack of utensils and outdated facilities.

A few amenities were satisfactory, but there are concerns about the pool and internet.

Good fitness center and restaurant praised, kitchenette praised; negatives include cold pool, paid parking, lack of Smart TV in some rooms and limited breakfast room space.

Some good touches reported (welcome water bottle, attentive staff and restaurant), but mentions of missing covers and missing toilet paper indicate inconsistent amenity/housekeeping provision.

Many found the value for money good, though some felt improvements were necessary.

Generally seen as good value, although some guests indicate a need for better cleaning.

Many guests call it good value or 'excelente custo benefício', but unexpected paid parking and a reported failure to honor a promised (paid/complimentary) decoration reduce perceived value for some.

Mixed signals: several guests praise the cost-benefit and consider it excellent value, while at least one reviewer felt the price was above average.