Kembara Khalifah Travel Sdn. Bhd.
Kembara Khalifah Travel Sdn. Bhd., No.27-3, Kota Damansara, 47810 Petaling Jaya, Selangor, Malaysia- Park
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Grand Illusyin offers a luxurious stay in Shah Alam, featuring spa facilities, wellness packages, and beauty services. Relax and Rejuvenate with a steam room, 24-hour front desk, and free WiFi. Enjoy the convenience of a car rental service and airport transfers.
Each unit at Grand Illusyin boasts modern amenities such as air conditioning, a fully equipped kitchen, and a flat-screen TV for entertainment. Luxurious Living Spaces include a dining area and a private bathroom with complimentary toiletries.
Unwind in the in-house lounge or explore nearby attractions like Federal Territory Mosque and Perdana Botanical Gardens. Don't miss out on a memorable stay - book your accommodation at Grand Illusyin today.
Check-in from
10:00 AM
Check-out by
12:00 PM
Children
Not allowed
Pets
Not allowed
Sleeps
Up to 5 guests
3 adults · 4 children
Beds
Sofa bed (Variable Size)
Room details
15 sqm
Street View
In-room amenities
Sleeps
Up to 4 guests
2 adults · 3 children
Beds
Double bed (131-150 cm wide)
Room details
15 sqm
Street View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Double bed (131-150 cm wide), 2 Sofa bed (Variable Size)
Room details
30 sqm
In-room amenities
Sleeps
Up to 4 guests
2 adults · 3 children
Beds
Double bed (131-150 cm wide)
Room details
15 sqm
Street View
In-room amenities
Sleeps
Up to 4 guests
2 adults · 3 children
Beds
Double bed (131-150 cm wide)
Room details
15 sqm
Street View
In-room amenities
Sleeps
Up to 4 guests
2 adults · 3 children
Beds
Double bed (131-150 cm wide)
Room details
15 sqm
Street View
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Looks spacious
No staff
I didn’t like anything
They let me book on jan 1st 1:00am for 31st dec to jan 1st after I go to check in hotel already closed . Until morning I tried to reach unable to reach … later is requested for free cancellation don’t have any reply from property…when tried to call also they don’t want to be give answer … Very frustrating
Late checkin. Dah deal dalam wsap first, tapi bila sampai bilik yg dijanjikan tu dah berkunci. Jadi kena tnggu pihak mereka cari kunci dahulu. Dan akhirnya setelah mnunggu, tiada kunci. Pihak pngurusan mnjanjikan 50% bayaran semula if nak stay juga sbb pintu tidak dpt dikunci. Nak cncel but tk boleh refund ya if kita cancel jdi pihak pngurusan tiada pilihan. Terpaksa duduk bilik tanpa mendapat kunci. Around 9.30pm ada another pelancong but seem like adik beradik dia jugak dtg nak masuk blik tu dan sprisely kunci tu sbnrnya ada pada mereka. Jadi pintu kami boleh dibuka dari luar. Sgt mnakutkan dan bahaya. Bila checkout mnta refund, dia cakap 3 hri bekerja by sistem. Dan hrini hari ke-4 bekerja (Khamis) saya chat dia semula dan ckap refund is under booking.com jdi bila2 masa sahaja . Mnta prove yg katakan booking.com proses dia ckap will send in inbox but nothing ya. Mngkin tnggu kena viral dengan bukti2 yang ada .
- the room had smoking smell
I would like a refund. Nobody even met me to check in. Nobody answered calls.. nobody answered messages Nobody at the front desk. I had to book into another hotel.
I would like a refund. Nobody even met me to check in. Nobody answered calls.. nobody answered messages Nobody at the front desk. I had to book another hotel.
gud
No like
No good
No
No staff to attend just only on phone
Nothing.
I sincerely apologies to say, the owner i think memang jenis bercakap kasar kot. When my family has arrived at the hotel, there's no receptionist ya. Then i contact to the owner to ask the room..he reply to me "Deposit pls" wow. So nice word i got it ya. Pls be more manner with at least word "minta sediakan deposit dahulu ya. RM 100 shj..,terima kasih". But no ya, "deposit pls". Huh. I was keep smiling at my baby's aqiqah ceremony, then my smiling was DEAD ya with the kind of word. Back then. I was expected a basic comfort stay for my big family. At least basic comfort. My family was travelling from JB & need a rest. But they're keep complaining to me "why kakak booked this creepy stay?" "Air kecik sangat lah kakak". The aircond @one of the room my mom stay are not functioning very very very well. Hot & my mom with my sister are sweated all the night. I was informed to the owner right after they're checking in, he said "tak ada orang complain pun sebelum ni!" Dengan nada yang keras ya. Yakin tu takda orang complain. He didn't know i already read the review on google review before i told him abt the aircond 😂 just to malas gaduh bcs i was busy with my baby's aqiqah. Even didn't say sorry / apologies to me @ solutions to change room. Just he gave the instructions how to setting the aircond. Kami dah biasa guna aircond kot, takkan lah naive sangat tak tahu guna / setting. Padahal gas aircond dah habis. He langsung tak mesra alam / membantu even no one at the receptionist to get help. Air dalam toilet pun kecik sangat, heated but NOT HEATED. Please do something to fix all the facilities. I felt scammed. Dalam gambar wow cantik. Tapi Ya Rabbi..macam2 hal my family lalui. I felt so GUILTY with my family yang datang dari jauh untuk berehat dengan tenang. After subuh my mom dah marah2 kepanasan & cepat2 siap nak checkout awal. Haih.
Location
No lift
manakut kan
有大量蟑螂及充满异味,根本不像能住人的样子
The staff is rude and late checked in on me while i has been waiting for 2 hrs more n no sorry for their mistake. This is not worth it for my money. Please close this unit.
The property is not same as picture and service is very bad .
Concept
parking kena caj 11 ringgit 1 mlm
The place was closed. Didn't possible go to inside
Nothing else
No proper information for cancel my booking
La comodità del check in / out automatico, la stanza era grande e a 10-15 minuti dall’aeroporto
Le porte della camere sono molto sottili, si sente qualsiasi persona passi in corridoio e anche quel che succede nelle altre stanze in quanto poco insonorizzata; poi noi siamo stati piuttosto sfortunati perché abbiamo trovato gente rumorosa e maleducata. Certo il prezzo è molto basso. Altra cosa, le scale dell’entrata sono aperte e senza codici o chiavi, in sostanza, può entrare chiunque nella hall..e considerando le porte non ho trovato proprio una gran sicurezza
Harap maaf tiada apa..biase biase je.
Tiada kemudahan.. kedai jauh dari tempat penginapan..ikot waze ke maps akan bawak pusing² jika tak tahu jalan ..waktu untuk berehat singkat jika malam sampai ke destinasi.pintu naik ke atas sunyi tiade ciri2 keselamatan.
Nothing . The place was creepy. Dead shoplot. The customer service is not nice. Lack of instructions to entry and rude staff (a guy). Last minute need to give id and deposit needed without mention earlier and bank in to personal acc not company account.
The place was creepy. Dead shoplot. The customer service is not nice. Lack of instructions to entry and rude staff (a guy). Last minute need to give id and deposit needed without mention earlier and bank in to personal acc not company account. The room is pretty but not soundproof bcs I clearly can hear what other rooms do even thier foot step. The sink clogged, and the paip broken. After this give a guideline by pdf and with IMAGES WITH DOOR TO ENTER. they put a sign "emergency exit"???? But actually, that was a main door to enter the "hotel". And a small management office but who expected that was small lift inside?. Even the staff inside there not helping to check in or give advices lols.
room exactly like shows at apps. clean & nice.
It's a quite place.
The room is full of cobweb and many cockroaches. The shower isn't functional.
Ya
Ya
I'm really love to stay here. This is my second time stay here. Environment so good
One of the staff members contacted us at WhatsApp and gave directions to log in to the hotel at late hours as we arrived.
A lot of insects and cockroaches in the room Beds,towels, and belows are not clean The bathroom is not OK I had to leave the room and went to another hotel for the night I will never suggest this hotel to anyone
Maybe the calmness and the furniture was good for me
The air conditioner not functioning well, the tv cant connect to provided wifi, the water heater was not functioning. Frustrating. There were some small cockroach.
Teruk. Takde org. Mcm rumah Hantu. Perangai customer service pun mcm Hantu. Sakai.
Worst. Semua nya worst. Kalau boleh rate level tahi bintang. Level tahi bintang la aku bagi.
Room is very spacious
However, hygiene is 4/10. Shower pump was busted. I was barely able to make myself wet because the shower pump isn’t working well
Bilik luas selesa
Tapi pelik, studio yg sy book tu ada pasu besar terbalik dalam bilik air dia
Bersih, wangi
Location dia creepy , but so far okay je. Cuma takde staff kat situ, nak tanya or mintak apa apa on the spot mcm susah. Thats why tempat tuh lagi nampak creepy
Ruang selesa, kemas
Self check in yg buatkan keadaan ruang lobi agak seram and not welcoming.. tandas bilik nmbr 5 kene check balik sbb ada bau yg kurang menyenangkan masa mula² masuk.. parking rate fees mahal.. 1 malam je makan 11 - 14 ringgit
Environment, clean,comfortable and peaceful.
Nothing
Penginapan sangat selesa.Bilik sangat bersih.
Lift tak dapat digunakan selepas jam 6 petang.Terpaksa guna tangga
The accommodations and facilities. feels like home.
none
Nothing special
Kitchenette was not attached with the room. It's a sharing kitchen. Kitchen was not kept well. Refrigerator was messy and dirty. Bathroom was not so clean. Overall I didn't enjoy the stay and was not value for money. Location was away from shops and food. I will not recommend to friends. Parking is Rm1 per hour. Overnight parking costs me a lot.
Staff baik
Not prefer to family, bilik tak kedap bunyi, lantai bising, parking berbayar pakai tng
Okay
Okay
Bed big enough
Housekeeping need to improve
Ok
Smelly toilet and ants on tables
Grand lllusyin is situated in a remote area of Shah Alam.Need to take a small lift to the hotel room.No one was here for service.Waited long time for someone to give a 🗝️ for the room.
Allí perfect
The place looks very asthetic and luxurious at a very affordable price. The bed is so comfortable with great soft sheets. It has an easily accessible and functional pantry room. The floors seem clean.
The place lacks detailed cleanliness. During my stay, there were already at least three cockroaches roaming around, there must be a lot more around in hiding. The side tables were also a bit dusty.
The concept is "unik"
Neflix cannot use,not payment Parking need to pay, My room dont have white lamp, Toilet ,stinky
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
5.85/10Multiple reviews mention a significant presence of cockroaches, cobwebs, and a lack of cleanliness in several areas.
Service
8.31/10Service is noted as poor in several reviews, but some positive interactions were mentioned.
Location
8.85/10The location is highlighted positively, with convenient access to the airport.
Room Quality
6.81/10Inconsistent experiences noted; some rooms described as noisy and not properly maintained.
Amenities
7.34/10General amenities lack due to poor maintenance and accessibility complaints.
Value for Money
7.3/10Several reviews express that the price does not match the quality provided.
Food and Beverage
7.85/10Not explicitly mentioned, assumed standard for this hotel tier.
Overall Experience
9.31/10Some guests express willingness to return, although others had bad experiences.