Altes Zollhaus vs Similar Hotels

Rooms were renovated but some are noted as worn out or needing updates.

Mixed reports: some modern, spacious rooms and large bathrooms noted, but many comments point to dated furnishings, small or cramped rooms, hot attic rooms and soft beds; overall below average.

Guests mentioned the rooms being very nice, well-equipped, and comfortable.

Several mentions of cleanliness issues, such as dirt and mold in bathrooms.

Several guests explicitly mention rooms as clean ('Sauber', 'rooms were clean'); no major cleanliness complaints, so slightly above average.

Reviews mention the cleanliness of rooms and wellness areas being very clean and well-maintained.

Convenient location, particularly for motorcycle travelers.

Consistently praised as central and excellent ('Lage sehr gut', 'mitten im Zentrum', 'TOP Lage', 'Great location'), a clear strong point for the hotel.

Several reviewers praised the hotel's quiet yet central location.

The staff was generally friendly and accommodating.

Staff repeatedly described as very friendly and attentive ('Sehr nettes, aufmerksames Personal', 'staff were very friendly'), though a few notes about slow check-in or overwhelmed service at busy times.

Numerous reviews highlight the friendly and personal service from the staff.

The restaurant received positive remarks for food quality.

Restaurant and traditional cuisine receive positive mentions ('gutes Restaurant', 'very good traditional cuisine', 'reichhaltiges Frühstücksbuffet'), though some note limited breakfast choice or unloved presentation at times.

Breakfast was consistently described as excellent and plentiful.

Basic amenities present, but many were outdated or not functioning well.

Amenities are mixed: positives include garage parking and e-bike charging and fan provided; negatives include no air conditioning, no toaster, lack of minibar/fridge in some rooms and paid bottled water—thus slightly below average.

Wellness area and facilities like the pool and sauna were clean, although small.

Mixed feelings about pricing relative to quality; expected more for the price.

Multiple guests cite poor price/quality ('preis ein bisschen hoch', 'Preis/Leistungsverhältnis stimmt nicht', 'Die Kuh wird gemolken'); clear concern about being overpriced given condition.

Reviews suggest good value for a hotel of this standard, with many amenities included.