Palazzo Cartari

Perfekte Lage Sehr freundliches Personal

Zimmer viel kleiner als erwartet Hotel hat keinen eigenen Parkplatz

The hotel exceed my expectations!!! Very clean, staff was amazing and best location

Nothing,

Ampla, moderna e silenciosa com uma localização excepcional e um restaurante maravilhoso.

Nada a reparar. Tudo impecável!

This is a newly renovated property just steps from all of the major attractions of Palermo. The staff was very helpful and polite. Breakfast was great. The room was large and comfortable. Couldn’t ask for more.

Great hotel, all equipments and decorations look very new. We are happy except the shower which separated by the toilet and located in the middle of the room （weird design). This created situations such as flooding, inconveniences reaching tower , and robe)

Firstly thank you to all the staff, especially Chiara and Anastasia. Your help and kindness was so much appreciated. The room was excellent, with modern facilities and quiet (as requested). The location was very good - near to all the main attractions and dining areas and just a 15 min walk to the train station which made it easy to have a day trip to Cefalu. Palermo itself is a great place to visit - the Royal Palace is well worth a visit. V. Porta Carini is also a great foodie market to visit in the day time

Upgraded us to a suite & it was very nice . I’m a nice quiet safe location , but walkable to everything.

Everything was great. Restaurant excellent. Everything thought of in room

View just of other close building and noisy at night outside ( not hotels fault)

La ubicación , el desayuno y la atención del personal .

Me gustó todo .

Location

No washcloths for bathing.

The location was perfect - in a quiet street but just around the corner from all the activity. A few local bars and restaurants near by that are a must to try. The breakfast was amazing! A full spread of absolutely everything PLUS you could get a cooked omelette if you asked! The staff were helpful and our room was beautiful!

There is no onsite parking area for the cars. We had to leave our rental at an offsite parking 'makeshift' garage that cost us extra.

Excellent hotel !! I was very happy with everything in this hotel. The room was Excellent and the people were very respectful and helpful.

Nothing negative to say.

Very spacious room. Great to spend time in and get away from the crowds

No outdoor space

Great location, good breakfast/coffee and decent sized rooms.

Aircon was great in one room and didnt work in the other - frustrating. Glad we got room with separate lounge as no room for luggage or bench surfaces in bedroom. There was a sauna in our room which sounds nice but it was summer and bit of a lost space.

Très bien situé, chambre confortable et propre personnel très serviable Parfait pour visiter Palerme

Safe

Service, design, sängarna o kuddarna

-

The hotel is in an elegant propertyadjacent to the Duomo and well situated to wander through Catania’s historic sites. Our room (angela) retained interesting details from when the room served the wealthy owners of the palazzo, including a frescoed ceiling. Staff was very well coordinated, proactively helped get our luggage up and down a few steps to the elevator, and gave good advice regarding restaurants and transportation. We were sorry not to have stayed more than one night.

Nothing. It met our needs perfectly.

Excellent facilities, centrally located, great staff who helped coordinate a beautiful flower bouquet in the room for my wife on our honeymoon.

Molto la gentilezza dello staff e la location.

Outstanding staff and excellent location.

酒店位置在主要景点附近，基本上步行15分钟即可抵达。新开业酒店，老楼改造，各方面设施比较新，酒店服务人员非常热心，入住时帮忙提行李。自驾车辆可以开到酒店门口附近，方便下行李，附近其实不能停车，似乎有意大利国民警卫队执勤，但打个招呼说是住酒店就行。酒店有合作的停车场，离酒店200米，非常方便。尽管在ZTL区域，酒店免费提供入住日和离店日车辆进出ZTL的PASS，这个安排比较贴心。酒店房间比较大，卧室带一个起居室。电视带投屏功能，这个要点赞👍。酒店卫生打扫非常干净，蛮到位的。

早餐品种比较多，但比较固定，对于连住客人来说，也许会感觉有点无趣，而且新鲜的蔬菜非常少，我们住了几天，看到的新鲜蔬菜基本上就是胡萝卜。酒店有简易的厨房设备，一般厨房总会有洗碗机，但这没有，所以若使用厨房会有40欧的清洁费，有点鸡肋。另外，房间有Nespresso机器，但若用酒店给的咖啡胶囊需要收1.5欧，感觉有点匪夷所思，后来我们只好自己去超市买胶囊，酒店所能提供的唯一免费的是一瓶500毫升的瓶装水，不论住多久，对于四星级酒店来说，似乎有点小气哈（个人见解）。停车场必须留车钥匙给停车场的工作人员，介意这个的要注意，不过要是租车买了全险的就请忽略。

L’emplacement et la propreté

Rien

Idéalement situé dans le centre de Palerme, sur une place très tranquille. La suite spacieuse très confortable. La salle de sport moderne et propre. Un très bel hôtel.

Seul bémol : garer sa voiture dans le centre ville (zone à trafic limité) : les gps ne prenne pas en compte les rues en travaux ou trop étroites et trouver le parking n'est pas plus simple.

Le calme

Le service de parking qui n’est pas digne de la maison

Top quality, brand new, super modern room. The shower is the best among all top hotels in the world.

The attention to every detail was incredible, from the comfort of our room to the design of the building to the breakfast. The dinner we had was the best meal we had in Palermo!

Ottima posizione e stanze bella e curata nei dettagli.

Mancavano le pantofole.

L’accueil du personnel. L’emplacement idéal, nous avons pu faire tout à pied et à 10 minutes de la gare. Nous avons pris le train pour Cefalu c’était top pas de stress de la voiture. Un parking payant est à disposition c’était très important pour nous

Rien

Sehr zuvorkommender Service, der alles möglich gemacht hat.

Dusche im Zimmer

Nous avons été merveilleusement bien accueilli par Anasthasia qui parle un français impeccable ! La chambre était spacieuse et disposait de tous les équipements nécessaires. L'hôtel est parfaitement situé dans Palerme à proximité directe de tous les monuments et sites à découvrir. Un magnifique souvenir, nous reviendrons à Palerme dans cet établissement

Le petit déjeuner pourrait être amélioré, mais il est quand même de bonne qualité

Le personnel, le confort et le rapport qualité/prix

Espace salle de bain/wc trop étroit avec la douche cote chambre pas très pratique

gratis upgrade sehr höfliches personal stilvolle einerichtung

Exceptional service, breakfast was excellent, also the dinner was phenomenal . Asked for directions they were very helpful. Couldn't asked for a better stay.

Only thing is that they need to do is reseal the shower base ,also repair or replace the vanity mirror. Everything was good 👍

Posizione ottima, buona e varia la colazione, pulizia e servizio impeccabili

Unica pecca aria condizionata esagerata

Varied and tasty choices

La posizione centrale; la colazione ottima

Tutto oltre le aspettative

Absolutely everything! We were upgraded to a spacious superior suite in this beautifully renovated palace. Modern, stylish design with brand-new amenities, impeccable cleanliness, and top-notch service from the staff. Perfectly located near Palermo’s main pedestrian street connecting the city center to the harbour, ideal for exploring.

N-o-t-h-i-n-g

Nothing it was all good

We are a couple who initially booked a two-night stay in a double room with a balcony. To our delight, we were upgraded to the suite upon arrival. The room was absolutely exceptional—immaculately clean, tastefully decorated, and incredibly comfortable. Inspired by the experience, we inquired about extending our stay for an additional night. Although the hotel was fully booked, I reached out directly to express our interest. To our surprise and great joy, the hotel promptly responded and confirmed availability of the suite for one more night. The process was seamless and handled with genuine hospitality. Truly outstanding service. Breakfast was a highlight each morning. The buffet offered a superb selection, including scrambled eggs, crispy bacon, a variety of Italian breads and delicacies, mini pancakes, Belgian waffles, cheeses, cold cuts, jams served in charming glass jars, and muesli accompanied by several types of yogurt. On certain mornings, a chilled bottle of Prosecco was also available, adding a luxurious touch. Coffee was served upon request by the attentive and friendly staff, who were consistently present and accommodating throughout breakfast. Their warmth and professionalism greatly enhanced our experience. We can’t wait to return—this stay exceeded all expectations!

It would be great having one spa experience including in the price.

Excellent service Nice and convenient location Nice breakfast

Everything was ok

Nous avons beaucoup apprécie cet hôtel situé en plein dans le centre historique de Palerme. La chambre très grande avec une pièce faisant office de séjour avec coin télé. Frigo, coffre fort tout le confort nécessaire. Petit déjeuner sympa, il y avait de tout et le personnel très prévenant et très aimable. Vraiment un hôtel à recommandé.

Le parking, c'est le seul point négatif. L'hôtel a un accord avec quelqu'un qui possède un petit hangar. On peux y mettre 5 à 6 voiture et quand il y en a plus, les véhicules restent à l'extérieure. Pas du tout top.

Great staff, very helpful, new product, good bathroom amenities and very well located

Parking was not directöy at the property

La colazione, la pulizia della struttura e delle suites. Ho soggiornato in una suite con tre balconi.camera da letto e bagno top

Peccato la spa non abbia una vasca Idromassaggio, la presenza di un solo ascensore e l arredamento del salotto

Jolie chambre. Superbe vue. Personnel de cuisine et bagagiste supers .Bon petit déjeuner.

Accueil de la réception inadmissible pour un établissement 4 étoiles. Nous sommes arrivés à 21h30. La réceptionniste nous demande de déplacer notre voiture dans un parking extérieur alors qu'ils sont tous plein en haute saison.( malgré une réservation confirmée par téléphone) .Colère et cris de la réceptionniste qui de plus envoie le vigile de nuit nous déranger alors que nous prenons un diner dans cet hôtel nous redemandant de déplacer la voiture dans un autre parking de la ville , prétextant qu'ils attendent d'autres clients. Harcèlement téléphonique de la réceptionniste dans notre chambre et intervention physique à notre porte. Nous n'avons ni répondu ni ouvert. Ils ont fini par déplacer notre voiture dans l'enceinte de l'hôtel ( elle nous avait demandé les clés ) . Preuve est faite qu'ils avaient donc une solution . Bien entendu nous avons réglé le parking sans la moindre discussion lors du check out ... Comportement absolument détestable, d'une agressivité hallucinante (hurlements) et d'une vulgarité rare , pas du tout digne de ce type d'établissement Rien de" professionnel " Du coup je le déconseille fortement. Il en existe tellement d'autres ... ( c'était le 17 août)

Great Stay and great staff.

Just great as is.

Staff, ambiente ed atmosfera superlativi. Posizione centralissima, confortevole e silenziosa.

Una struttura nuova, con bellissime suite, personale disponibile, posizione perfetta per visitare Palermo. Anche se in zona centrale, la strada è tranquillissima, di notte le suite sono silenziosissime.

Nulla. Forse migliorerei un po’ la colazione, inserendo prodotti del territorio.

很好

Location is great and it is a good value for money

Not much, it is just that the staff in other hotels were much more helpful

cortesia, pulizia, posizione, tutto eccezionale, così dovrebbe essere un 4 stelle che si rispetti. Aggiungo colazione spettacolare e camera nuova e materasso bigsize comodissimo.

EXCELLENT BREAKFAST, BEAUTIFUL ROOM. FANTASTIC STAFF

NOTHING,

Really nice upscale hotel with great staff. They were super service minded and helped us with everything. The rooms are beautiful and modern. Location is perfect. We will definitely stay there again.

The hotel was well located, clean, quiet, modern and had great A/C.

Struttura elegante. Confortevole con ottimi servizi e posizione eccellente

The hotel is new and very well located near the Old Town in PALERMO.

All was good

Excellent emplacement proche de toutes les attractions. Chambre très confortable et petit déjeuner varié et frais. Personnel aux petits soins (notamment Chiara et Maria).

RAS

Camere ampie e pulite

La doccia in camera vicino al letto e la colazione si può migliorare

Très bel hôtel, très bien placé pour la visite de la ville. Aménagement moderne de très grande qualité. Très bon petit déjeuner .

RAS

Staff was so lovely and loved that there was a gym and balcony!

Nothing

Palazzo Cartari ve çalışanlar muhteşem... Balkonlu bir oda tutmama rağmen bana suit oda verdiler. Oda muhteşemdi. Geniş, tertemiz. Harika şampuan ve kremler mevcuttu. Odada Nespresso makinasınn olması da şahane. Küçük bir ödeme karşılığında kapsül kullanabiliyorsunuz. Otelin yeri ayrıca muhteşemdi ve çok güvenliydi. Maria ve arkadaşlarına tekrar teşekkür ederim En kısa zamanda tekrar görüşmek üzere Cartari ...

Her şey muhteşemdi.

Excellent staff, luxury room,perfect location , good breakfast

Accueil chaleureux Chambre et espaces communs propres Merci de nous avoir surclassées (chambre avec immense jacuzzi) !

Propre, élégant, accueillant, épuré et bon !

Rien

Шикарный отель🔥 все чисто , номер большой 😁

La localisation , l accueil , le confort

Rien

המיקום של המלון מושלם באזור ההיסטורי של העיר, קרוב לכל האתרים, צוות של המלון מדהים, שדרגו אותנו לסוויטה עם סאונה, מומלץ ביותר.

A wonderful chic property with a great breakfast

Location Luxurious rooms Friendly personnel

The bathroom was inside bedroom ,something very unusual Ok,but there was leakage from the bathroom s glassdoor,so we had to clean after our bath Breakfast should be better

Topp Lage, super Frühstück, modernes Hotel, gerne wieder!