General Gordon Square
General Gordon Square, Plumstead, London, United Kingdom- Park
Modern Accommodation with Convenient Location
Equitable Hotel offers modern accommodation just a short distance from Blackheath station and the O2 Arena in Woolwich. Situated near Greenwich Park, guests can enjoy the convenience of full-day security during their stay. The hotel provides essential amenities including free WiFi, a 24-hour front desk, and a lift for easy access.
Comfortable Rooms with Essential Amenities
Each unit at Equitable Hotel features a comfortable seating area, flat-screen TV, and a private bathroom. Guests can expect a restful stay with cozy bed linens and fresh towels provided. Additionally, a desk, wardrobe, and kettle are included in every room for added convenience.
Accessible to Major Transport Hubs
Conveniently located, Equitable Hotel is just a short distance from Canary Wharf Underground Station and Canada Water, offering easy access to explore the city. For travelers flying in, London City Airport is a mere 4 km away, ensuring a hassle-free journey to and from the hotel.
Ready to experience a comfortable stay at Equitable Hotel? Book your accommodation now for an unforgettable trip to London!
Check-in from
03:00 PM
Check-out by
10:00 AM
Children
Allowed
Pets
Not allowed
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
16 sqm
In-room amenities
Sleeps
Up to 4 guests
4 adults · 2 children
Beds
Double bed (131-150 cm wide), Sofa bed (Variable Size)
Room details
20 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Good location.
As a woman travelling on her own and arriving late at night, it felt really unsafe and actually quite weird. No reception, long stairways with random cans of Heineken around the place, smelled terrible. Then the only way to access the room was through a door with a 1 on it, so it felt like you were about to enter someone's bedroom?! Really regretted booking this.
L’hôtel est impeccable, idéalement situé.
C’est un hôtel sans réception, avec codes d’accès compliqués. Où se trouve le côté humain? Tout
Very well connected with multiple underground lines, comfortable, clean. Supermarket nearby. Locks were working, we felt safe. The baby cot was nice and clean.
It’s hard to call this a hotel. Actually a group of apartments. No reception or a hotel entrance of any kind. Entry with codes and key boxes. No room cleaning for a 4 day stay. No staff to be seen, nobody to talk to. No luggage room available, amenities very limited. The entry and the elevator always smelled weed.
Loved the building. Loved the conversion, clever design. Loved sense of security.
Noise of fan in bathroom. Light over mirror didn't work. Couldn't get TV or WiFi to work. No functioning bath plug. Found key pads fiddly, quite hard for the elderly.
Cost effective Value for money Connectivity re transport links
The lack of a window at eye level
En si la habitacion chula
No tiene aire acondicionado
Lovely big room with amazing views. It was clean and comfortable
No hot water for the shower in the morning
Es war sehr sauber, Bad war prima
Sehr harte Kopfkissen, Umgebung eher laut
No towels no maintainance nothing shit of a property very bad beds and worst experience
No towels no maintainance nothing shit of a property very bad beds and worst experience
Fint værelse, med store vinduer. Det var skønt med så meget dagslys.
Der lugtede af skrald i entréen. Låsen på dørene i entréen var svære at fumle med, måske hotellet burde skifte til chip. Især i hoveddøren, da området føltes usikkert, og man potentielt ville skulle få brug for at komme i sikkerhed hurtigt.
Good
Good
Horrible experience
Horrible experience
Location was great
Pictures of the room were completely different from a reality. There were stains on the mattress topper and on the bath mat.
L’emplacement est bien desservie
Les codes pour ouvrir les portes est très compliqué les portes sont dur à ouvrir et malgré toute la sécurité créer par les codes nous avons eu le besoin de bloquer notre porte avec une chaise par peur
Excellent location, right in the town centre and literally minutes walk from all the major transport links
Can get quite noisy with the windows open as tight in the middle of town, which is a double edge sword. Very convenient but you pay for the convenience with noise. Also completely self service to check in and check out but the emailed instructions are thorough and easy enough to follow.
Locatie - dicht bij station en mogelijkheid om snel in Londen City te komen Restaurant nabij
Comfort van de bedden. Geen receptie Stank in de entree
It wa easy to get to and a comfortable room
The hot water in the shower was like warm
Gefallen hat mir die Lage gegenüber der DLR-Station / in der Nähe der U-Bahn-Station. Busse halten direkt vor dem Gebäude.
Das "Equitable Hotel" ist kein Hotel. Es gibt keine Rezeption, niemand ist da, den man ansprechen kann. Das "Hotel" ist eine Etage in einem ehemaligen Industriegebäude. Um zum Zimmer zu gelangen muss man an 4 (vier!) Stellen Codes eingeben - dann hat man einen Zimmerschlüssel in der Hand. Das Zimmer (13) hat keine Leselampen. Das Bett steht direkt an der Wand. Das lächerlich kleine Waschbecken ist direkt unter dem Badezimmerhängeschrank, d.h.man tropft sich ständig auf die Füße - sehr ärgerlich. Der Lärmpegel ist hoch, weil nachts Leute auf dem Platz vor dem Haus rumgrölen und die Altglasentsorgung des angrenzenden Cafes nachts erfolgt. Dafür ist der Preis viel zu hoch - nicht zu empfehlen.
Nothing
Cleaning in 4days is not acceptable
Cerca del metro y DLR
No limpiaron la habitación, ni la recogieron en las 4 noches que estuvimos alojados. El ascensor no funcionaba los dos primeros días, hasta que dimos una queja. Red WIFI funciona a ratos.
I wish to submit a formal complaint about this accomodation. How do I do that please
Location was perfect. 2 steps away from tube station and very close to the car park
Loft was not operational for 2 days and our room was on 3rd floor and had to carry luggage with the child. Bed sheets were not properly washed. Fire alarm went off at 5 am in the morning and there was no commotion from the management. I had to call few times to check if there’s a fire or it’s a false alarm.
frente a parada de metro. estaba muy limpio
hacía calor por no poder abrir ventanas porque sube olor del restaurante. las almohadas eran durísimas. lo demás genial. sugerencia poner microondas
This should not be listed by any site as a hotel. It’s a deception and rip off. We paid for 2 days and ends up not stepping beyoud the stairways due to the smell and untidy look. We lost our money and hope your site will put such place down immediately so other will not fall victim. Calling it an hostel should I’ll makes no sense to traveller who wants a little comfort. I wrote o. Same day to cancel and booked another hotel with you I am shocked that my money was also taking
All about this place is a deception. It has no staff. It’s unclean. Just terrible
Le dimensioni della stanza sono adeguate per una famiglia di 4 membri. Dispoinibilità dello staff nell'anticipazione del check.in time su orario schedulato. Posizione estremamente vantaggiosa per accesso a DLR e Tube
La posizione: zona molto rumorosa, con effetti sulla qualità del sonno notturno, e poco raccomandabile negli spostamenti serali. servizi di pulizia giornalieri assenti
Very close to the train station 🚉
La ubicación, justo frente a la estación del metro. La amplitud de la habitación.
It's was very big in the room
Wasn't as clean entering the hotel very noisy at night people constantly banging through the night and the door didn't feel secure unfortunately the TV didn't work very well either I didn't feel safe outside the hotel in the evening
Czysto, blisko do DLR i Elizabeth Line. Bezproblemowy check-in, e-mail z kodami do kluczy i wejścia do budynku oraz przestrzeni w budynku przychodzi w odpowiednim momencie. 2 windy, działające.
Brak klimatyzacji, co na ostatniej kondygnacji i zysków cieplnych z dachu przy wysokich temperaturach jest uciążliwe.
La ubicación
Al reservar se comprometieron por escrito a que podrían hacerme una factura a nombre de la empresa. Les solicité la factura previo al checkin porque ya estaba hecho el cargo en la tarjeta, pero se negaron porque decían que la hacían al checkout. Desafortunadamente al finalizar la estancia, les reclamé la factura de la estancia y no había manera de que me la enviaran, lo tuve que reclamar varias veces y al final me enviaron la factura a mi nombre particular, en lugar de al de la empresa como les había solicitado desde la primera reserva. Argumentan que no pueden hacer facturas para empresa. De este modo no recomiendo a nadie en viaje de trabajo alojarse en el hotel, ya que no van a poder justificar el gasto y van a tener que pagarlo de su bolsillo, como me pasó a mí con las 200 Libras que me voy a tener que comer porque no se pueden justificar. Si me llegan a prevenir de que no hacían facturas para empresa, cancelo la reserva y me busco otro hotel. Al final me han redirigido a Booking para que reclame si así me quedo más tranquilo, o sea, que van de sobrados, porque está claro que Booking no me va a hacer ninguna factura por esa estancia, que es lo que ne Por otro lado destacar que se escuchaba claramente desde la cama un ruído como de música de discoteca muy fuerte que no cesaba hasta las 0:00, de este modo hasta esa hora no esperes poder dormir mucho. No tiene recepción, llegar a la habitación es una odisea la primera vez, desde la puerta de la calle hasta la habitación hay varias puertas codificadas y cada una abre el pestillo a un lado, el colofón es localizar el locker de la llave de tu habitación, ya que hay varios distribuidos por los pasillos, es como un escape room, la primera vez tómate tu tiempo para llegar.
The location was excellent, 5 min walk to Woolwich station and Woolwich Arsenal DLR was opposite the hotel. Plent of shops & places to eat within walking distance. The provision of a fridge was very useful.
The was no changes of towels or hand towels available. The apt was not cleaned on our 2nd day.
Nothing we left
Unsafe isolated dirty smelly stinky scary
nothing at all
We booked here till Friday but we are very scared this place does not look like the photos we left two days later. The apartments and hallway constantly smell like drugs there are people running around the hallways all the time. The other guests seem to live in the building full time and it looks like a drug dealer and prostitution happening. The “owner” already had to change the door locks and didn't even tell us. The front doors and never actually locked. The reviews must be fake this is a nightmare. They have a scam where they have the "hotel" listed under other names
La chambre ne fermait pas à clé et malheureusement personne pour résoudre ce problème
Quartiere non molto raccomandabile per le famiglie. Pulizia nella camera non presente.
Clean
No staff to help
Zu viele negative Dinge, als dass ich mich an positives erinnern möchte
Wir hatten kein warmes Wasser. Es dauerte mehrere Minuten bis überhaupt, was kam, und das wechselt er sich immer kalt und warm ab. Es war sehr dreckig und staubig. Das Wasser lief überhaupt nicht aus dem Waschbecken ab. Und wir haben alles gehört, was der Nachbar gemacht hat. Dazu kommt, dass man die Fenster nicht verriegeln konnte.
Chambre, spacieuse, lit, confortable
Pouvais pas régler la température de l’eau, bouton cassé, douchette cassée, pas de pression. Pas de personnel sur place.
Nothing
It was awfyl stay
On the one hand the location was great as it is right next to the station. But on the other hand I was on my own and the area was pretty busy so didn’t feel overly safe late at night. Flat itself was nice, clean, good bathroom and iron, hairdryer etc.
Would have been good to have the shower actually on the wall, and I couldn’t get the TV to work. I wouldn’t really describe it as a hotel - more of a flat.
The part we liked was leaving
We didn't like anything about this place, especially the people that live there and their guests. We had a shared balcony, and as soon as we got there, the people from the next room were walking outside or our room looking in. Around 10 pm, we were welcomed by a group of youthes who were in the room next door. What sounded like a party, we heard shouting smashing sounds banging of walls and doors. The youths were outside the windows of our room at this point. We felt anxious. We felt unsafe and were kept awake until around 4 am. once someone knocked on the door and threatened the police. You couldn't leave your valuables in this place and go off.the shared balcony could easily be open as it's insecure We left first thing in the morning after paying for 3 nights. No refund was given. The people who run/own the unmanned motel, I feel, didn't really care they refused a refund. And replied safe travels. That was it. If you want to have a safe, relaxing sleep. 100%, this isn't the motel for you..
Only location
To many codes to gain access to the room
Location, easy to locate
Shower 🚿 pressure too low, shower gel not enough for 2 people for 2 nights, some guests keep leaving the front door open
Great location, connected to all the important stations.
Geras susisiekimas ir kaina
Pastociai prirukytas koridorius ir žolės kvapas iš kaimyninio kambario
Ovation was good for getting to the O2
Didn’t see any staff although it stayed 24hr reception. It was self check in. Room was fine except the smell. A mixture of sewage and something else I couldn’t put my finger on. The smell was even in the wardrobe we hung out clothes. I wouldn’t stay again for this reason.
Good value for money and great connections for tube/rail/bus
Rooms were clean but a little worn. Toilet roll holder in one room was super loose and will probably detach soon. One of the rooms didnt have a proper shower, it was a shower attachment over a bathtub that you had to hold yourself to use, quite awkward. The entrance to the hotel itself smelt like cat pee. Not sure if its a shared entrance for other things as once you get to the floor with the rooms there was no odour and the rooms and hallways upstairs were spotless.
I have never had a problem and I never had to complain before I like the hotel and it’s in a good location and all the other staff I met in the past are nice friendly people
I did not receive a email verifying my room and I was trying to call the hotel to get access to the building but had no answer at all
La stanza avrebbe potuto essere più pulita
Öffentliche Verkehrsmittel sind schnell und einfach zu erreichen
Zugang zur Unterkunft kompliziert gemacht
Хареса ми локацията.Беше на удобно място за предвижване до всякакъв вид транспорт.
Притесни ме когато някой дойде да ни провери дали сме се настанили. А бях писала, че сме се настанили.Но въпреки това пак бих отседнала там!
It was very clean
It was hot and there was no Air conditioning system
Ubicación cerca de Woolwich Works
La dificultad del acceso con tres códigos diferentes e instrucciones confusas La ducha de agua ardiendo Ninguna persona atendiendo
Locația, foarte aproape de stația de metrou ,de autobuze ,magazine, restaurante. Per total a fost foarte bine din acest punct de vedere.
Scria ca au recepție 24 /7 și....nu au ,puțin mai multă curățenie : nu vin decât la cerere și tot asa a trebuit sa cerem produse de igiena . De asemenea era bine dacă aveam și prosoape pentru față nu numai pentru corp.
Hotel building is nice all clean Room was clean Clean fridge Quiet building And settled the kids quickly due to additional needs
No staff around or how to contact When opening room door we had to lock it from outside with the key otherwise couldnt get key out then use the knob inside the door to unlock and close door and lock Shower has came away from wall Tv remote didnt work Didnt like the front door system due to needing code off phone every time i entered and being a busy place and in the dark felt abit unsafe coming in and out
Comodo
Non c’era la pulizia giornaliera
Stayed here last year could not fault it This time round I enjoyed the location and the room was okay
People drunk blocking doors Making threats inside the hotel that there gonna come into my room and stab us Loads of noise from them People kicking odd outside the doors Struggled to sleep No staff to report any of it too Bad night overall
Great view
Nothing really
No reception so we could not access the property to leave cases at 2pm. No key code given so could not access property. Decided to not risk returning later so booked another hotel, the Marriott by London city airport. What are booking.com going to do to reimburse ne having to pay for 2 hotels in one night?
De geur, badkamer lekkage en het was niet heel schoon.
Lovely cosy room especially for affordability
The location
safe neighbourhood
nothing
The underground, train and bus stations are literally across the street. The self check-in instructions were clear and easy to follow. The room is well equipped with ironing board, water boiler and mini fridge. There was an issue with the extra bed in our room but the staff respond fast and fixed the issue. I totally recommend this property if you’re looking for a budget room with good access to public transport.
The extra bed was a sofa-bed and not too comfortable, but we were okay with that. Also the hairdryer was not powerful enough or there’s a malfunctioning, we didn’t ask the staff about it but I’m sure they will fix it too.
The room is clean
I made an arrangement to the property to leave our luggage at 10-11 am and agreed to it when we went there no one to talk to the entrance of the hotel unpleasant to begin with and across the street there were bystanders yelling
Die Lage ist direkt neben Woolwich Arsenal, mit guten Verbindungen in die Stadt oder zum Flughafen LCY.
Der Eingangsbereich hat einen komischen Geschmack, auch in den oberen Stockwerken ist der Duft nicht einladend. Das Hauptbild ist irreführend, es wird als Hotel verkauft, ist aber ein Airbnb. Die Sauberkeit im Hotelzimmer war o la la. Vor allem der Bettanzug war nicht sauber, den Blick unter den Überzug habe ich bereut. Die Fenster sind nicht lärmdicht, mein Zimmer lag genau über einer ziemlich lauten Lüftung.
Metro to London city airport 1min walking distance
Hotel noisy, bathroom dusty, no reception or someone there in case of. You can hear next room or corridor very noisy.
It should not be on booking.com. This hotel has no staff and is not as it is pictured
It is not safe. The bedding had no covers on and was dirty. We booked for 4 people and were given a room with one bed
Great location, decent sized room, good value for money. Close to pubs, restaurants and on transport routes.
Strong smell of weed in the public areas, other then that it was ok.
I absolutely loved the room and the large bathroom. The kettle? What / Why Had to place it on the floor in order to reach a plug. Really we’d been travelling 4.5 hours arrived late and I was desperate for tea. One if th3 cups was v. Badly stained with coffee rings. The shower unfortunately did not supply hot water - mainly tepid water. Also-the toilet cistern dripped water all night. Really it could have been soooo good. A perfect room in our view.
See above
Being someone who has indulged in many accommodation and resorts establishments from lower to premium tier hotels I am flabbergasted by how the equitable is overwhelmingly pleasing from the availability of rooms, ideal location, value for money and consistent quality staff service.
El colchón era cómodo y la habitación, dentro de lo que era bonita.
La habitación en general estaba bastante bien, pero no había toallas para las manos y a la hora de ducharse no había alcachofa manual, solo una grande. Te mojabas el pelo queriendo o no. En el edifico olía muy mal, a tabaco y humedad. La limpieza exterior era pésima.
Spectacular service and affordable best comparison to alternative accommodation by far!
Had a good stay. Friendly attentive stuff! Clean and spacious room.
The smell downstairs! Could do with some essential oil diffusers.
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
5.44/10Rooms looked clean but had issues with mould and smell, leading to a disappointing experience.
Service
8.41/10Self-check-in was clear but the absence of 24/7 reception caused disappointment.
Location
8.95/10Incredibly accessible location right across from the main train station.
Room Quality
6.4/10Some rooms had major issues like noise, cold temperature, and smell, while others were comfortable.
Amenities
7.43/10Basic amenities as expected but lacked in essential items like TV remote control.
Value for Money
7.39/10Given the issues encountered, not a great value for money.
Food and Beverage
5.94/10Constant smell of food from the restaurant below affected the stay.
Overall Experience
8.41/10Despite various issues, positive aspects like location and some room quality made the stay moderately enjoyable.