Cheata Residence

Everything was perfect! Beautiful hotel and amazing staff!

Everything was perfect

All❤️❤️❤️🫰

Chambre spacieuse et propre. La piscine est magnifique. Le petit déjeuner était très correct.

L’hôtel est assez éloigné du centre ville

Moc se mi tam líbilo

Cheata residence is a great home away from home relaxing holiday experience It is comfortable, quiet and located far enough away from town to enjoy the peaceful nights The staff are always super helpful

I would have liked to stay longer *i understand that some people may like a Hotel closer to the nightlife (not me)

The place was very good l was very happy and at rest all the time. The staff are very good and kine

Some of the other gest made. Noise so l told them to stop without a fight

I stayed at The Cheata Residence for a week in March 2026 and ended up extending my stay because I enjoyed it so much. The accommodation was excellent. My room was huge and had a balcony overlooking the beautiful swimming pool, which made it a really relaxing place to stay. The shower was powerful and the bed was large and extremely comfortable—exactly what you want after a long day exploring. Breakfast each morning was fantastic and included in the price, which made the stay even better value for money. What really made the experience special, though, was the staff. Everyone was incredibly friendly, always smiling, and genuinely welcoming throughout my stay. A special mention must also go to the manager, who was absolutely fantastic and couldn’t do enough to help. From arranging transport and trips to offering recommendations and helping organise my onward travel, the level of care and service was exceptional. Overall, I couldn’t recommend this property more highly. If you’re visiting Siem Reap and looking for somewhere comfortable, relaxing, and great value with wonderful staff, this is a fantastic place to stay. I would happily return. Perfect for travellers who want a peaceful, comfortable place to stay while exploring Siem Reap and the temples nearby.

Nothing.

Nous avons passé un mois dans cet hôtel,idéalement excentré, desservi par le tuk tuk de l'hôtel une tranquillité une propreté une gentillesse formidable

Le petit déjeuner,manque de diversité

Accueil et expérience incroyable, j’y reviendrai certainement, l’établissement est dévoué pour offrir la meilleure expérience merci à vous et bon courage 🙌

I recently had a wonderful stay in Siem Reap and couldn’t have chosen a better place. The rooms were incredibly spacious, clean, and very comfortable — it truly felt like a peaceful retreat after long days exploring the temples of Angkor Wat. The atmosphere was calm and quiet, perfect for relaxing. The staff were exceptionally kind, welcoming, and always ready to help with a smile, which made the experience even more special. Every morning we enjoyed a delicious breakfast with plenty of options — fresh, tasty, and a great way to start the day. If you’re visiting Siem Reap, I highly recommend staying here. Comfortable big rooms, peaceful surroundings, friendly people, and great breakfast — everything you need for a perfect stay in Cambodia!

Everything was great!!

Das Personal ist sehr freundlich und hilfsbereit. Die Zimmer sind komfortabel. Die Anlage ist sehr schön, familiär und sauber

Das Frühstück als Buffet, wie teilweise auf der Homepage dargestellt, existiert nicht. 5 Tage lang nur kaltes Wasser zum Duschen gehabt. Und ein Gym, wie angegeben auf der Homepage existiert zwar, ist aber leider ein Witz. Kann man nicht beschreiben, muss man gesehen haben.

The staff is what truly makes this place!!! Highly recommend!

It’s a bit further from town, but the hotel has a tuktuk and a van and it’s very inexpensive to get into the old market/ downtown area!

I stayed at Cheata Residence with a friend and we had an absolutely amazing time. The hotel is quiet, clean, and very comfortable - perfect for relaxing after a full day of exploring temples and location attractions. The room was spacious and well-equipped, the beds were super comfy, and everything as spotless. The conditioning worked perfectly, which as a big plus in the Siem Reap heart. The Wi-Fi as reliable too, so we could stay connected and share our trip moments in real time. What stood out the most was the hospitality. The staff were genuinely friendly and helpful. They arranged Tuk-Tuk for us, gave us great local recommendations, and always greeted us with a smile. Highly recommended for friends, couples, or solo travelers looking for a peaceful and affordable place to stay in Siem Reap. We will definitely come back !!!

Satisfied services

I had an amazing experience staying at Cheata Residence. From the moment I arrived, the staff made me feel truly welcome. They were friendly, helpful, and always ready to assist with any requests or local information. The room was spacious, clean, and very comfortable. I especially appreciated the peaceful surroundings—it’s located just outside the town center, which makes it a perfect escape after a full day of sightseeing. Wi-Fi was strong, the air conditioning worked perfectly, and the bed was incredibly cozy. Breakfast was simple but fresh, and the overall atmosphere was calm and relaxing. The team also helped arrange transportation and tours, which made everything very convenient. I highly recommend this place to anyone visiting Siem Reap—excellent value for money and genuine hospitality!

🥰🥰🥰

In general the staffs were friendly, and the owners, as well. Location was outside the city, but if you're driving, it's ok.

There was lack of maintenance in the building and facilities. The swimming pool water had not been cleaned, and chemically treated. There were algae formation. The water tank at the top floor was full of algae. Experienced itches on body after the first night of stay. The fitness center comprised of a few pieces of old equipment which required repair or replacement. The water served at the poolside restaurant was likely ground water, with unpleasant taste - they should install a water purifier. For drinking water, only bottled water should be served.

I have stay at Cheata Residence multiple times and every stay remind me why I keep coming back. The hotel consistency delivers a quiet, clean, and welcoming environment that's perfect for both short and extended stays. Room are spacious, welll-kept, and equipped with everything I need. The bed is comfortable, and the Wi-Fi is reliable, and always sleep well thank to the peaceful location. The staff genuinely friendly and always remember me, which adds a personal touch to every stay. Breakfast is simple and fresh, and the pool is very nice bonus for relaxation. Whether I am here for sightseeing or a work trip, Cheata Residence is my top choice in Siem Reap. Highly recommended for anyone looking great value and warm hospitality.

We had a fantastic family stay at Cheata Residence and were very impressed with the overall services and comfort. The hotel is peaceful and located just outside the busy center of Siem Reap, Which made it a perfect retreat after sightseeing. Our family room was spacious, well-maintained, and had everything we needed. The kid loved the swimming pool, ad we appreciated the relaxing atmosphere. Staff were kind, attentive, and always helpful, especially with arranging tuk-tuk, tickets, and local recommendations. Breakfast was simple but tasty, and the property felt very secure and family-friendly. We truly enjoyed our affordable base in Siem Reap.

We had a fantastic stay at Cheata Residence during our trip to Siem Reap. As a couple looking for quiet, clean, and comfortable place to relax after exploring the temples, this hotel is exceeded our expectations. The room was spacious, well-equipped, and spotlessly clean. The bed was very comfortable, and we loved the peaceful surrounding away from the busy streets. The pool was small but refreshing-perfect after hot day of sightseeing. The staff were friendly, attentive, and always ready to help with a smile. They help us arrange tuk tuk and gave great suggestions on where to go and eat. Breakfast was fresh and simple, just what what we needed to start the day. We would absolutely stay here again and highly recommend Cheata Residence to couple or anyone looking for a quiet and pleasant stay in Siem Reap.

I had a wonderful experience staying at Cheata Residence. The hotel is located in a quiet and peaceful area, which made it perfect for relaxing after a long day of exploring Siem Reap. My room was cleaned, spacious, and very comfortable. The air-conditioning worked perfectly, and the bed was soft and cozy. The staff ware exceptionally kind and helpful throughout my stay. They assisted with tour arrangements, transportation, and always greeted me with a smile. The breakfast served in the morning was simple but satisfied with my stay and would highly recommend Cheata Residence to other travelers looking for comfort, value, and genuine hospitality.

I arrived with a sprained ankle. The care and consideration shown by the owner as well as Concierge Sam and the other staff made me feel really well looked after. I appreciated the quiet of the location being slightly outside the City but only a short taxi journey away. It's a beautifully built hotel with a calm oasis feel. I ate at the restaurant daily and enjoyed breakfasts and evening meals: fresh and well cooked. Really comfortable room with a huge bed and quality linens. Good sized balcony overlooking the prettily decorated pool. I really loved my stay here and hope to come back.

I truly enjoyed my stay at Cheata Residence. From the warm welcome at check-in to the attentive service throughout, everything was handled with care and professionalism. The room was clean, spacious, and well-equipped, providing a quiet and restful atmosphere. I also appreciated the hotel's facilities-the swimming pool and fitness area were great for relaxing after a day of sightseeing. The location was convenience and peaceful. I would definitely stay here again and recommend it to others looking for a comfortable and enjoyable stay in Siem Reap.

The hotel location is within a short distant to tourist attractions and shopping center.

The room was very large. The balcony is nice. The bed was very comfortable. Fresh water bottles every day. It’s quiet. The pool area is nice. Massage in spa room was wonderful. Staff was very nice despite limited English.

Quite far from the center. We had to run the water for about 7 minutes to get any hot water. Staff spoke limited English. Breakfast was served and so-so. Not much around for food options and the kitchen has limited hours.

They organised the program that we wanted. When we had some problems with the room, they solved it.

The safe, the TV, WiFi and the door key weren't working. But they solved the WiFi and the door key problem. The TV is partially worked later.

The rooms were very spacious, the pool was nice, breakfast was good,

Breakfast was fixed menu and not to much but if you asked you got more, location was not in the city but very close

Surprisingly I did not get sick.

• lizard feces in bed • dead insects in bed • dirty bedsheets (yellow stains) • dirty towels • broken showerhead • mold in the fridge • murky and smelling pool water • no breakfast buffet (like advertised on the site) • half a glass of orange juice for breakfast (how stingy can you be) • no fitness center (like advertised on the site) • pre-booked dinner was microwaved (every night) • sometimes tiny portions • noisy in the night, noisy in the morning (despite promoting this accomodation as so quiet and perfectly for relaxing) • broken AC and the staff refused to fix it nor change my room (they insisted for 2 days to "just wait 5 minutes") • staff enters hotel room at 07:00 am (probably thinking I wasn't there), theft attempt? - Management unfortunately didn't want to solve the issue.

Large clean room, beautiful plants, near swimming pool Helpful staff

long distance from the city

Beautiful hotel. Excellent and warm staff. Pool was so relaxing in the green setting. Beds were super comfy !! Enjoyed being away from town it was very peaceful

I was able to enjoy both dinner and breakfast in a relaxed atmosphere. They were delicious.

Great place to stay! Amazing lookout for Angkor Wat, Siem Reap, and Kampong floting village. Amazing hostility! Mr. Mean Hub helped us in arranging transfer from/to airport, trip to Angkor Wat and Kampong. We Got really specious room with AC is amazing and helps you to chill alter a long day in Kambodian sun:)

Breakfast was served as per fixed a la carte menu. The hotel had a resort type feel, primarily due to its location, and swimming pool. A good value-for- money place to stay..

Nothing

Lovely room, spacious and friendly staff.

Nothing.

The room I stayed was large as very comfort bed with cooling aircon, everything are provided during the stay from toiletry to hair dryer. Not to mention the smart key to unlock and smart key to access the electricity in the room. Although there’s some smal stain on the pillow sheet, but hey everything else are all on point including the balcony it’s pool view, separete toilet from bathroom. Overall I love my stay. Thank you all staff and bong Lok for the kind guesture and the man who offer me water.

Everything was fabulous. Room was luxurious, meals were lovely, the pool area was gorgeous and the hosts were amazing!! So welcoming and treated us like family xxx We booked for 3 nights then extended another 2!

Loved everything ❤️

The staff asked me extra 3$ for breakfast tho my booking is already included package.

Friendly, helpful people. Cleanliness. Welcome.

I have a chance to get room upgrade the Twin pool access room ground floor. My basic room what i booked is double room one big bed, but my fiend said, we would need two separated bed. We talk with staff at the front desk they provide me same rate and offer us with a suite one, That's really great. We have a trip to see angkor wat in the late afternoon. we went to many temples, but we lose to visit taprom temple is the best popular one, because we can not enter in the very late evening, the guardsman said we on the time to closed this entry. We promise ourselves to visit you taprom on our trip next time. Thank you cheata residence and siem reap to make me fresh in this weeken.

nothing

I have a nice stay with friend in cheata residence. there is a quiet room for relaxing, I back from my meeting in morning and rest at the pool side, I have my good lunch time, great food to eat here. it's a bit far away from the downtown, but not a problem any way, have a tuktuk and comfortable way to reach the town just about 10 minute. And the end, i am really love staff, rooms, and food. Thank you so much for make me a comfort stay.

It's so cheap price for me, but perfect service. Room is clean, spacious room, wonderful facilities, Room, woody decoration, Nice view to the country side from my room. it have step to climb up to my room, but staff, chumnor always friendly and help me with my bags bring to room. I will back here on my next trip from phnom penh.

Nothing.

It's a quiet place and good for relaxing. A bit from downtown but smooth road, tuktuk take me to downtown only 15 minutes. I will be back to come here for my next time.

Nothing

The one Oasis Hotel In Krong Siem reap, Staff very friendly and helpful, Very nice pool and quiet hotel, i can recommend for you, if your are finding an accommodation from busty of the city.

Nothing,

Quiet, clean, large room with separate bathroom and toilet. and staff are very helpful. I would recommend who don’t like the city. Just 3 $ Tuktuk to the center of Siem Reap. Food was great

None

Staff is very nice relationship , wellcome drink cool towels is good. Pool is nice with garden Room is wonder decorations and big. We can see the farmer with fresh air. Recommend stay.

No

It's the wonderful stay at Cheata residence, Quiet place with garden view , room is fantastic,big and larg bed. Recommend stay

No

Staff is friendly with welcome drinks. Pool is very nice, cleaned Location full with garden, room is very nice with pool view.

That's ok for me

Pool area is really nice, nice big room

Was quite run down, gym completely unusable, bathroom door didn't shut nor the window, possibly since covid cashflow is hard so maintenance is not as it should be.

Quiet place and confortable

A little bit far from siem rep center but staff will find you a tuk tuk fast

The quietness, pool, breakfast, spacious room and bathroom. The owner was very hospitable and accommodating also the staff.

It took a day for them to fix and find the TV remote control. Though it's not a big issue.

Spacious and clean room, very helpful staff, mice pool, all wonderful.

Nothing we did not like

Stuff helpfull, manager of the otel always care of you. Room very nice , comfortable. Good pool.

They wash glass in the restroom (wc) and they dry glasses with the our dirty towel in front of our eyes !! They dont even change it :/

Very kind staff and owner, very clean, breakfast was delicious.

It is a hidden gem. Beautiful property and rooms. Food was absolutely delicious, delicate and elegant. We enjoyed their massages, I recomend to try the traditional khmer massage.Staff couldnt be more helpful. Everyone was so sweet and Hotel is located in a quiet area. And for very affordable price.

N/A I liked everything

This place is absolutely awful! 1st- I arranged airport pick up WEEKS in advanced, they confirmed it twice! 2nd- I booked the presidential suite for my self for my 30th birthday, they guy accuses me of booking for 6 people! I showed him the reservation confirmation and hes so no i booked it for 6 people! Seriously? 3rd- he then tells me i cant have the room i booked WEEKS in advanced and then tries to put me in a different suite with out offering me the difference in what I ALREADY PAID! 4th- at this poing ive decided i will not stay here, and the gentleman behind the front desks says hell refund me. I made the reservation through bookin.com and this a-hole refused to accept the refund request! Ive reached out multiple times and now have to fight the charge on my credit card. And honestly the location is horrible its no where near the city center my new hotel ended up being 1000x better. I cant believe they would treat their guests like this, it absolutely horrible!

The hotel staff were very welcoming and efficient with their service. On top of that, the rooms were very beautiful and clean. It's located at a quiet, safe private area for you and your family with kids.The foods were also restaurant-quality.

Rain

Wonderful staff who couldn’t do enough for you. Very helpful with booking drivers, local recommendations etc. Beautiful pool and room. Very quiet environment as location is outside the CBD, and only a $3 tuk tuk ride to pub street.

Perfect hotel, Great staff

Wonderful staff! Gorgeous rooms! Really worth the money, would highly recommend.

It’s quite a distance from “pub street” but that does make it the perfect stay for when you need to get away and take a break from Siem Reap’s nightlife.

Sarak is absolutly amazing

The Restaurant is not open aside breakfast. It can be tricky to get food.

The room was so spacious and clean when we got there. The room has a separate shower and toilet space and in the middle of that a sink. I believe every room has view on the pool. The pool was great, we enjoyed swimming in it! The staff was helpful and kind.

There was a lack of service which probably had to do with staff shortage. One time, we could eat lunch at the restaurant, but another day we couldn't. There was no good communication with the guests regarding this. The breakfast was nice, but one day some things which were on the menu were missing when we got our plates, apparantly because we ate late, because the next morning they did have it. We had to wait quite long before we could check out, and a mistake had been made with the bill, which was that the lunch was almost twice as much as said on the menu. We eventually paid the amount on the menu so that went well. The location is not very good, as it is outside the center where all the hotspots are and where you can find good restaurants. As the restaurant in the hotel was not open often, we had to get a TukTuk or motorbike to get to a restaurant. Hiring a motorbike is more expensive than in other places, and laundry is also very expensive.

Beautiful location outside downtown Siem Reap. Property will help arrange pick up and drop off into town. Our room was enormous with high ceilings and a soaking bathtub. Would love to stay here again.

the room are huge and it feels so luxurious.

nothing everything is wonderful.

staff were fantastic and couldn’t do enough for you, the pool area was lovely and the rooms were really nice. The shuttle from the airport was a nice touch too! everything very cheap including drinks which were nice by the pool and we practically had the place to ourselves. the staff are definitely what makes this hotel.

The food was very average, didn’t have a lot of the items listed on the menu or the food would come out differently. also the gym is poor we didn’t use it. location wasn’t the best quite far out from everything but none of these things would stop me staying again.

I really liked the spacious room and large beds.

Breakfast was very underwhelming, almost inedible. The location is a bit far from the city center.

The staff at Cheata Residence were amazing - so friendly, extremely helpful and attended to all our needs. Great pool, breakfast and really nice and spacious room.

Nothing!

Really nice and large rooms. I very much appreciated the kind and helpful staff. I don’t remember the names but the guy at the entrance and the woman that was serving the food were extremely kind.

It is quite far off the city center. it if you use Grab or have a motorbike rented then it is no problem.

very nice

very nice

the owner was brilliant, he really tried to make the stay as good as possible, nice pool and not too busy.

breakfast was really poor, limited options. lots of lizards and mosquitoes in the room, there was a crack in the door and the geckos were so loud.

Staff, breakfast, facilities, nice pool.

Location is little bit away from the center

They give so much for so Little. Currently prices for a night are extremely low but they staff definitely dont go cheap on delivering Best Customer experience possible. Luxurious, big, modern, comfortable apartments, cleaning Service, breakfast, 5 star swimmingpool, sauna. Whats not to like? Everyone should make this pleasure for themselves and visit this gem. Far from downtown? Not really. 10 minutes by tuk tuk and its 2-2.5$ through grab app. For the price which could not even cover AC in lousy room in City Center You can have a Palace in Cheata Residence.

I stayed three nights at the hotel with my family, everything was quite special and it was worth spending money on it.The room was spacious and equipped with whatever I desired. Air conditioner, tea pot, 🛁, comfy bed, a splendid swimming pool, and everything was clean.

The location was a bit far from the city centre and the food could have had more variety and been cheaper!

Its was good

Lunch was not good. The overalls excellent.

Quite, Clean and friendly staff

it’s located far 4 km away from the downtown so if you want to stay quiet and calm place no doubt just come here. There is free pick up and drop off service. All facilities are nice especially the pool. Friendly and welcoming staff will help you as well as you want. Cheap and tasty cocktails are served. Also breakfast is optional and portions are much.

nothing

Away from wild crowds and noisy downtown with PUB STREET. Scooters available!