Premier Inn Thetford

Alles gut!

Zimmer: Sauber und modern- obwohl ich Teppich absolut nicht mag, war es ok! Freundliche Mitarbeiter: Sowohl der MA am Empfang/ Checkin- als auch die MA beim Frühstück (Danke für die Banane 🩷) Lage: Wir konnten den RuhrTech Campus und Abends die Innenstadt zu Fuß schnell erreichen - daher top!

Auf den Gängen lagen, vor einigen Zimmern, 3 Tage/immer wieder Abfalltüten (McD) und teilweise Sportschuhe 🫣 Müll sollte durch Reinigungspersonal mitgenommen werden (Zimmer wurden bei 2 Übernachtungen nicht gereinigt- musste auch nicht sein) und Schuhe aufs Zimmer (Gast drauf hinweisen)! Beim Frühstück war der Obstsalat aus Dosen Obst- das war sehr schade! Hab den Teller stehen lassen müssen und mir vom frischen Obst selbst was zusammengeschnitten! Rührei war nicht so lecker- mein Kollege ist grosser Rührei Fan - mochte es leider nicht! Gerne beide Punkte prüfen 😇 Sonst war Frühstück ausreichend und wirklich gut!

Gute Lage, bequeme Betten, nettes Personal, gutes Frühstück.

Wir hatten ein Zimmer erhalten in dem geraucht wurde. Wir haben gefragt ob wir das Zimmer tauschen können und es war kein Problem.

Die Lage, Zentrumnah, Parkplatzmöglichkeit, Frühstückauswahl, Zimmerausstattung

Die Anbringung des Fernsehers

Die Mitarbeiter sind wunderbar. Exzellenter Service.

Wir konnten früher ins Zimmer, Personal war sehr lieb und Zimmer an sich sehr sauber. Lage war auch toll.

Das Parkhaus neben dem Hotel ist allerdings etwas eng und gehört nicht zum Hotel. Das könnte transparenter kommuniziert werden aber es gab auch genug andere Parkmöglichkeiten.

Gute Lage und wenig Verkehr. Autoparkplätze kostenlos in der Nähe. Kleiner Park gegenüber des Eingangs.

Die Schlafmöglichkein für Person 3 war nicht so gemütlich, da es ein Ausziesessel ist.

Lage

Brandmeldeanlage ging in 2 Nächten 3 mal.Gaeste standen draußen ohne,das sich jemand vom Personal kümmerte, Türen schlossen sehr laut,ganze Nacht im Haus zu hören,

地點就在車站旁邊，旁邊也有商場餐廳，晚上要吃食物也方便，人員協助我們提早寄放行李，非常友善，房間內有冷氣，並且在進去前就已經協助開啟了，在熱浪時期非常貼心！

房間內沒有冰箱

Super Lage. Alles zufriedenstellend

Etwas zu laut in den Innenhof

Hotel ruhiger und angenehmen gelegen etwas abseits der Innenstadt. Die Lage wirkt mit der großen Grünfläche davor fast malerisch. Schönes Hotel, sehr nettes Personal, Zimmer sehr gut, ich war zufrieden.

Für den Preis perfekt

Prima hotel , alles nieuw. Was vroeger Holiday Inn. Ontbijt prijzig , niet gebruikt.

Alles in orde.

Frühstück

the breakfast was fair, I needed very early brealfast on Weekends, the 7am start is too late in my opinion. I requested to be served at 6:30; the lady in charge approved my request, as the buffet was already ready at 6:40am

We had a very pleasant stay. The staff was very polite and available 24/7, always ready to help. The facilities were clean, and the room was spotless and well-equipped with all the necessary amenities. There is parking available on the public street, although it requires payment from 08:00 AM until 08:00 PM. The location is also very convenient, as it is close to the city center. Overall, we had a great experience and would definitely choose this place again.

Švaru, tvarkinga

Vonia suprojektuota be durų.

Le personnel était vraiment super : très serviable, souriant et toujours disponible. Ils nous ont aidés chaque matin et chaque soir avec nos vélos, ce que nous avons beaucoup apprécié. Dans l’ensemble, nous avons passé un très bon séjour. L’établissement offre un excellent rapport qualité-prix.

Compte tenu du tarif payé, le fait que la chambre n’ait pas été nettoyée entre les deux nuits ne nous a pas particulièrement surprises. En revanche, il aurait été appréciable que le thé et le café soient réapprovisionnés. Le ménage était globalement bien fait, mais les murs de la salle de bain mériteraient un nettoyage plus approfondi ainsi qu’un petit rafraîchissement de peinture, car cela donnait une impression de manque de propreté.

The environment , the room was clean and nice in design decor

The bad in the was must change, because it makes noise, and also no refrigerator.

Friendly, clean, great location

Very modern and clean, excellent lobby area to work in, friendly service. Easy parking. Nice breakfast.

Room could not be made fully dark as curtains didn't close tightly.

Все

Нічого

Amazing

The toilet seat and inside was not properly cleaned

Besonders die Lage,das Hotel ist sehr gut und das Personal außergewöhnlich nett und sehr hilfsbereit,nichts ist ein Problem und wird gelöst,Danke dafür. Wir werden wiederkommen.

Die Lautstärke der zufallenden Türen.

De verhouding prijs/ kwaliteit

De afstand vanaf het centrum/ treinstation

Unkomplizierter Check-In und Check-Out, gutes Frühstück, bequeme Betten, Nähe zur City

Zur Straße hin nachts z.T. laut, da einige Mitmenschen bei entsprechendem Promillewert keinerlei Rücksicht nehmen

Die Lage zur Innenstadt war wirklich top. Man war in gut 5-10 Minuten beim Einkaufszentrum am Limbecker Platz. Wir sind am Freitag angereist und am Samstag spätnachmittag wieder gefahren und standen während der ganzen Zeit in der Tiefgarage unter dem Hotel für insgesamt 15€. Dafür lohnte es sich nicht umzuparken.

Das Frühstück war, anders als in viele anderen Rezensionen, nicht wirklich gut und definitiv keine 17,90€ wert. Das Ei schmeckt überhaupt nicht, Käse gab es nur "spezielle" Sorten wie Bärlauch, was nicht jeder mag (anstatt wenigstens einen Gouda oder Butterkäse). Die Brötchen waren winzig und einfach Aufbackbrötchen wie es aussah. Beim Checkout war die Rezeption nicht besetzt. Insgesamt war morgens scheinbar nur 1 Person da, die sich in der Zeit aber nur um das Frühstück gekümmert hat. Wir standen gut 10-15 Minuten an der Rezeption und ich habe sogar versucht, telefonisch anzurufen, damit mal jmd kommt (hatte aber nur eine automatische KI dran). Nach gut 15 Minuten guckte die Dame dann mal um die Ecke vom Frühstücksraum aus und meinte nur, wir sollen die Karten einfach einwerfen. Ein vernünftiges Hinweisschild auf der Rezeption wäre schön gewesen. Die Tiefgarage ist wirklich eine Zumutung bei der Einfahrt.

Clean new room with airco in city centre

To expensive due to Stone Techno.

Tolles Preis-Leistungs-Verhältinis. Frühstück für den Preis mehr als in Ordnung. Parkmöglichkeit in Seitenstraße fast direkt neben dem Hotel kostenlos und zum Ausladen und Einchecken sogar direkt vor dem Hotel möglich. Top Klimaanlage, ruhige Lage mit Blick auf kleinen Park und Fenster, die man öffnen kann. Uns hat es sehr gut gefallen

Teppichboden im Zimmer und auf den Fluren, aber das ist Geschmacksache

All was just perfect from price per night child for free and breakfast outstanding

I needed to find my own free parking space.

all to the usual Premier standard. Room fairly small though

Note: on booking it said;; ALLtaxes included-however the city/tourist tax still was charged extra on the spot.

Alles super

Alles pk

Preis Leistung waren sehr gut

Zimmer etwas eng, wenig Platz im Schrank

Schönes Zimmer

Sehr kleines Bad mit kind

Alles einfach Personal sehr freundlich bin sehr zufrieden komme jede Woche hier her immer sauber einfach wow

Centralt i Essen

Sehr gut

Ok

Locatie

Het 3e bed bij het boeken van een 3 persoonskamer. Was voor wat betreft comfort echt ronduit slecht. Een omgebouwde slaapstoel die deels uit elkaar viel. Door de prullenbak er onder te zetten hebben we het opgelost.

Amé las camas

при позднем заезде и раннем отъезде платить за парковку не требуется

бездомные на лужайке перед отелем

Sehr guter Preis und sehr zentral! Ich war bereits hier im letzten Jahr und habe einen erneuten Aufenthalt in den nächsten Wochen.

Tatsächlich war dieser Aufenthalt etwas schlechter als der im letzten Jahr..die Klimaanlage hat nicht gut funktioniert. Haben das Zimmer wechseln dürfen und tatsächlich waren auch ein paar hygienische Mängel. Vielleicht sollte es einfach nicht so sein. Das der Aufzug stecken geblieben ist sei jetzt mal leider ein doofer Zufall gewesen sein aber jetzt nehme ich auf jeden Fall die Treppe.

Die Lage des Hotels ist sehr gut und kurze Wege zum U-Bhf. und Einkaufscenter.

The location of this branch was superb. It was just a little distance from the city centre but, instead, overlooked a very tranquil park in an area of the city that is obviously quite recently developed. Rooms appear to be very well maintained. Helpful staff. Self help shop in lobby.

Very noisy air con in our room. Slow elevators. Quite expensive breakfast (if required without booking beforehand).

Super zentrale und ruhige Lage. Sauberkeit und Bett sehr gut. Personal absolut okay. Frühstück gut. Gerne wieder.

Nichts ewähnenswertes

Hotel pas cher, mais très propre bien situé pour mon rendez-vous chez un concessionnaire pas loin. Chambre au calme, petit dej très bien et tout très propre.

Pas de mouchoirs dans la chambre

Gute Lage, mit U-Bahn und Bus gut angebunden, die Innenstadt ist fußläufig gut zu erreichen

die Klimaanlage hat funktioniert und die Zimmer waren okay

leider hat es in unseren Zimmern und auch in dem Ersatzzimmer sehr unangenehm , wir haben dann ein anderes Zimmer bekommen, selber hat es dort auch gestunken. Die Erklärung des Personals war, dass die Lüftung gereinigt wurde. Ich glaube eher, dass derjenige, der die Lüftung gereinigt hat neben der Ansaugung gekifft hat.

Goede locatie,dichtbij centrum met parkeeroptie (15 euro pd) Heerlijk uitgebreid ontbijt,goede bedden en douche.

Niks

De locatie, prijs en kamer

Niets

Přesto, že je parkování inzerováno v ceně, není to pravda. Je nutné extra dokoupit a nepatří k hotelu.

Hat alles super geklappt. Sehr zentrale Lage, Zentrum fußläufig sehr gut erreichbar

Alles war gut

es gibt keine Mülltonne im Garage

Great staff and location

Car park at high price

Alles okay....Nähe zum Zentrum

Nachts Türe schlagen

Great location, lovely staff

Shame parking is not included and at high price

It was really nice and a comfortable Hotel.

The only thing missing is a coffee machine instead of instant coffee. Otherwise, everything is really great.

Das Frühstück

Wir lieben das Hotel und kommen immer wieder

Es gibt nichts

Habe unten mit geschrieben dass das spacige Betti licht gut ist .Buffet war gut, nur Cafe hätte irgendwie zur Verbesserung gesagt geschmacklich etwas anders sein können oder es war da ich müde war.Schoene Bilder nette Rezeption unkompliziert.Sauber .Blick auf Innengarten der etwas ohne Pflanzen war aber sehr gut da ich lieber im ersten Stock schlafe und das Fenster bei Bedarf aufging Sicherheit war ja dass es im ersten Stock war.

Am Badezimmer unten an Dusche zur Info ist so typisch Dusche Flecken in dunkel.Kann man jetzt noch gut wegmachen.Hatte Einzelbett,es ist sehr schade ,nicht gut dass man Niemanden vom Hotel vor Ort erreichen kann und Niemand auf meine e Mail Anfrage wegen meinem Gepäck was noch bei ihnen steht ich morgen Nachmittag erst abholen kann antwortet.5 Email habe ich deswegen geschrieben keine Antwort darauf . Ansonsten schöne Bilder an der Wand gutes Nacht Led Licht so spacig mag ich .. Buffer war auch gut hatte nur kaum Zeit zum Frühstück da ich um 6.50 los gegangen bin.

On the whole very good stay. Rooms were great, food was good. Breakfast excellent. Easy parking. Easy access off the A11, both north and south bound.

Stayed here on the 25/11/2025. Receptionist was Gemma, what a diamond. We had a Premier plus room which was perfect for our accessible needs. It was roomy well laid out and had a few extras which made the experience worth high marks. What made the stay worth those high marks was Gemma, she was attentive, helpful and could not do enough to make our stay memorable. We went for a meal deal and was very pleasantly surprised when the food came and was cooked perfectly. So overall I would say this hotel did not disappoint. Depending on your disability choose the accessible room accordingly. Wet room or low bath available. Regards John.

You get what you expect from a Premier Inn. A reasonable hotel and not badly priced. Good parking and an excellent breakfast in the pub next door.

Stayed for one night to attend an event at the Telford Centre. Room was clean neat and tidy and warm. The main reason for leaving the review is to say a massive thanks to the member of staff Emma Bassett. We had a problem that was threatening to ruin our weekend. We had no local knowledge so were struggling to resolve it. She went way above what would normally be expected of staff and could have easily said "not my problem". She didn't and really helped us to get what we needed so a huge thanks to her.

The room was good and clean, and the meal and breakfast taken in the restaurant was fine. The only fault we found, was that the reception desk was not covered on several occasions, and when you pushed the buzzer, it had no effect. We were on our way further into Norfolk, so this was ideal. With Premier Inn you know what to expect. We would not hesitate to stay here again.

Room spotless.bed comfortable

Just stayed here, long queue at check in. Then a long trip to my room and my key didn’t work!!! Finally in my room, found public hair round the sink and poo stains on the toilet. This is not good enough.

Nice place

The positive is that the hotel is spotlessly clean and the rooms are as expected. The negative is that yet again I found the reception staff to be rude and obstructive. I had had a similar experience of rudeness previously, but having made a complaint I tried again thinking they would have dealt with it as promised. That wasn't the case. They overcharged me and insisted that they couldn't do a refund. When I rang central reservations they said that reception staff would and should have processed it. I'm so tired of battling at this horrible hotel. I won't stay there again.

Great location and pub food for a reasonable price. Nice large bed which was very comfy. There was no lift which made carrying cases up and down the stairs quite tricky.

I stayed overnight at Premier Inn Thetford and thoroughly enjoyed the stay. The Receptionist was so very friendly and helpful and then, later in the evening we came back to ask if we could still have dinner and the Staff were, again, so helpful and sociable. The dinner and breakfast the following morning were just perfect. The room was clean and very comfortable and had everything I needed. I overlooked the car park but there was no noise. I really enjoyed my stay, all the Staff were just great and I'm glad I stayed there. Bill Heaney

Fantastic service in both hotel and restaurant staff were very friendly and helpful being in a wheelchair nothing was too much for them the only problem is now the premier inn chan is starting to cost too much with the price of rooms hurting the credit card apart from that it was fantastic thank you

Thank you CJ for being super helpful and friendly. That’s all unwanted to say and now I am going to have to out outs of …..s to fill up the minimum 200 character space …………………………………………………………………………………………………………………………………………………………………………..

Terrible receptionist, not able to drive up to the hotel and had to haul our luggage several locks to the hotel, no wash cloths provided in bathroom, HAD to ask for a rubber tub mat. Both my wife and I had near falls in the tub. She actually injured her leg getting out of the slipper tub. Will never stay at a Premier Inn again.

Great room. Clean, comfortable, fluffy white towels and nice and quiet. Great central position to go shopping and sightseeing.

Upon arrival our room was 26.5 degrees celsius, despite having two old noisy fans already running when we entered. By the time we unpacked it was 27 and unbearable. Our two boys, said that they felt they could not sleep in a room this hot or noisy. Andrew, my husband went to reception where he was told, that nothing could be done, all the rooms were like this. At 11.45pm, our eldest who suffers with eczema and asthma woke in tears due to being too hot. He needed his inhaler and I decided to take him downstairs where we sat in the lobby to cool down. This was really distressing and upsetting. There was a different receptionist at this point, who explained the same again, nothing could be done. When we returned to the room, we wandered down the Premier Plus corridor, it felt remarkably cooler. I decided to take the large duvets out of the sheets and this helped. We used cold flannels and all 4 of us laid naked (not ideal), none of really slept. In the morning we spoke with the receptionist about our bad night, she again said nothing more could be done. I questioned why the Premier Plus area seemed cooler and despite her just saying there was no air con in the building, she then went on to say Premier Plus rooms had air con. I asked why we could not have been moved, and she said they weren't for families. We have family in Norfolk and stay regularly with Premier Inn, normally the Norwich West, Showground site and have never experienced anything like this before. We called Premiers guest relations this morning only to be told this was not covered by the 'Good night guarantee'. This is because the room does not include air conditioning, so the temp of the room is not covered in the guarantee. When we booked we had no choice but to book this room as it was the only room offered to families. This is discriminatory and unfair.

My son, D in L and grandchildren aged 10 and 7 stayed on Saturday night. My 10 year old grandson suffers badly with excema. The room was so hot it was unbearale and the heat exacerbated my grandsons excema greatly. The windows would only open a fraction. In spite of complaining they were told no other rooms were availablle. They could not fault other aspects of the hotel but the heat was unacceptable No REFUND WAS OFFERED!!!

This is a great Premier inn in a fantastic location. Staff at breakfast, the blonde lady in no uniform (think she was the manager) we're amazing. Worked really hard as it was extremely busy, but they did this with a smile always. Cooked breakfast was great and excellent value for money with the kids eat free offer. Room was clean, with a great view overlooking the lake. Couldn't have asked for a better 2 night stay. We will be here again whenever in the area visiting family.

I had a lovely stay at this Premier Inn. I booked a double room for my young daughter and I, which was very spacious. The bath was huge which my daughter and I both loved. The room and bathroom were clean, as were all other areas that we saw in the hotel. Staff members were always friendly. I found this hotel perfect for its location in Telford. There was easy access to all amenities - many childrens park including a splash pad about a 2 minute walk away, and then food, cinema and shopping centre right by the hotel. We got a taxi from the train station and it was only £5 so reasonable to get to via public transport as well. The only thing to note is if you have accessibility needs, there is no where to be dropped off right by the hotel. Whilst it is only a short walk, I am mindful for some it may not be "only" a short walk.

We stayed for 2 nights here from Monday to Wednesday. We had reserved a Premier Plus double room and were allocated room 122 which as on the first floor overlooking the car park at the rear of the hotel. The room was large, spotlessly clean and comfortable. The bathroom and shower were also spotless. The A/C worked well while we were sleeping. The staff were all cheerful and friendly. The hotel is located about 100m off the A11 and just under a mile from the centre of town. We had booked full breakfasts for our stay which were served in the attached pub the Warrener. We also had 2 evening meals there. Again the staff were friendly and the food excellent and good value for money.

Went while there was a heatwave only to get a room with the air con not working, we complained and they said they didn’t have a room to exchange, we asked if they could empty our bins as we had dirty dipers in them they said they would and bring us some clean towels, they never did. We went to complain on the third day and they moved us .. not at all happy… two nights we couldn’t sleep as it was too hot .. whilst they did have empty rooms available

Location is excellent for ice rink, restaurants, bars & shops. The room was of a good size, the bed was comfortable which is what you expect from Premier Inn anyway. Staff were friendly. I’ll definitely stay here again

The carpark had plenty of space even though we arrived at 9pm. Lady on reception very welcoming and helpful. We booked the meal deal £26.99 each for 2 course dinner and drink and breakfast the next morning. Food was good and again staff friendly. The room was clean but I gave 3 stars for the bed. I did not sleep as the bed was squeaky and every time i moved it done it. I got up in morning with a bad back as didn't want to keep moving in night as would wake husband.

Great location, right in the heart of the Telford Park, close to shops, restaurants and parkland. Staff friendly and hotel clean and modern. Air-con minimum temp set to 19 degrees but still very appreciated during the heatwave! Shower head broken along with soap dispenser in bathroom, fixed promptly once staff notified but I stay in a lot of Premier Inn's and I am starting to feel like a am a professional unpaid snagger for Whitbread! Breakfast good but coffee machine broken for the two days I stayed...that is poor, as a minimum I would expect that to be a 24hr fix contract or for there to be a back up machine. Overall a good value stay, just needs that increased attention to detail and it could be epic!

We stayed here one night on friday 25th August. Receptionist run off her feet as alarms going off for open door somewhere. Car park car registration consul didnt work, not Premier Inns fault, no help at all. Room sweltering hot. Two fans going but not making any difference, no A/C so no way of cooling it down. Room thermostat showed 28 c. Terrible night's sleep, far too hot. Breakfast next morning up to the normal standard, very good. I complained to a different, and certainly more friendly receptionist, who said sorry , but nothing they can do, suggested I complain, then something may get done and A/C might be installed.

A great Premier Inn with plenty of parking. Can’t fault the room. Everything as expected in a premier inn. Staff really friendly too.

Very friendly staff and great beds! The breakfast is also very good indeed! The hotels position is central to all the local attractions

One of the best hotels we've stayed in only 2 minutes from dual carriageway and 5 minutes to town.hotel reception friendly and spacious staff helpful with restaurant next door selling amazing food and drink it's well worth getting a meal deal it's great I know it seems expensive £27 each but when u break it down it's a good deal.our room was a twin with comfy beds plenty of room large tv desk and more extra pillows tea coffee facilities and a nice glass mug to have your coffee a fan if its warm and bath in bathroom for a soak after a long drive with fluffy white towels We will definitely be back one of the best hotels we've stayed in

We have had a great time at Telford the room was comfortable and clean, the hotel is ideally located, parking close at a great price. Staff helpful and friendly. Breakfast plentiful and fresh in a lovely setting. Ideal for families as Telford has a lot to offer.

Excellent location, value for money, easy access to off site carpark and subsidised due to staying at the hotel. Bars and restaurants close by.

Received a lovely welcome from CJ, polite, pleasant and welcoming person on the reception desk. Had an unpleasant experience in the dining room with a staff member, but this was hopefully sorted by the member of staff I spoke to. Unfortunate to find out that another guest also had an issue with the same member of staff on the same morning and also reported it. Anyway, back to business, we have stayed here about 7 times now, because of it's great location, cheap car park virtually next door and we got the room requested. Lots to do nearby on foot. Thanks again for another lovely stay bar on bad experience.

My parents who stayed in room 307 didn’t sleep a wink as the air con system was making a loud metallic sound all night. There was no one available from premier inn that evening to deal with it. I’m very disappointed as premier inns usp is the ensuring a good nights sleep.

Having stayed here before whilst visiting family in the area I took advantage of an email offer that came through earlier in the year, it was for a room with free breakfast for both me and my wife, so for the first time I booked a premier plus room, these rooms a brilliant, so modern, amazing shower, mood lighting, coffee machine, chocolate, air conditioning which was a godsend, it even has a built in night light in the bathroom , both of us were amazed with the room, now for the best bit, because I took advantage of the offer we had a premier plus room for one night ( Sunday) with 2 free breakfasts for the amazing sum of £46, now that's a bargain , it pays to sign up for premier inn deals. and by the way breakfast was delicious as usual, see you again soon premier inn thetford.

Excellent location,very comfy beds, great breakfast selections. Suggestions;- coming from the car park opposite, difficulty finding hotel entrance( directly opposite the main Ten Pin bowling entrance) & suggest hotel has signs on outside wall directing guests to the small hotel entrance door which only leads to a lift to take one up to the 1st floor reception area. Don't assume there is a lounge for a quiet drink. We had a staff member that opened a glass cupboard to get us drinks, mixed them etc ,accepted payment,& we took them up to our room. The cupboard was in the area allocated for breakfasts, meals etc. Regarding car parking arrangements- not clear on web site but (a) Southwater car park- a bit difficult to find- Sat Nav essential. You don't need a ticket at the barrier. Drive up to Level 2 which takes you to the street level by hotel, restaurants & entrance to the main Shopping area. (b) When leaving hotel, at reception desk ensure you punch in your car reg. no - so that parking fee is reduced from about £7.50 to £3 only which you then go to the machines at the level 2 exit to punch in car reg again. Can pay using cash or card- no need for a receipt as barriers will allow car exit automatically after payment.

I stayed at the Thetford Premier Inn for a number of weeks whilst working in the area, and I genuinely couldn’t fault a single aspect of my time here. From the moment I checked in to the day I left, the experience was consistently excellent. The rooms were spotless, well-maintained, and extremely comfortable. Everything I needed was provided, a proper desk space for evening admin, plenty of power points, a good strong shower, and a bed that genuinely made a difference to my rest after long, physical days. It’s clear the housekeeping team take great pride in their work, the rooms were cleaned to a high standard and always felt welcoming. But what really set this stay apart was the staff. Every single member of the team, from reception to housekeeping and everyone behind the scenes, was absolutely brilliant. Warm, friendly, and always professional, they created an atmosphere that genuinely felt like a home away from home. No request was ever too much trouble. Whether it was arranging early check-ins, offering local advice, or just a warm “good morning” every day, their customer service was exceptional. You can tell they care about people, not just bookings. It’s rare to find such consistently high standards in both accommodation and service, especially at such an affordable rate. For anyone staying in the area, whether for work or leisure, I would highly recommend Thetford Premier Inn without hesitation. They made what could have been a tiring and routine work trip into something comfortable, easy, and even enjoyable. A big thank you to the whole team, your effort does not go unnoticed. I’ll absolutely be booking here again if I’m ever back this way.

Stayed for one night whilst visiting Euston Rural Past Times event. Very competitive price and availability for area. Room was very spacious and clean. Meal deal package well worth considering for the price and quality of food. Breakfast was busy but flowed well. Would definitely recommend.

Like many older premier inns this one suffers from a dreadful combination of no air conditioning and windows that only open a couple of inches. During a recent stay, this meant that the room was unbelievably hot and the only solution that the staff could offer was a fan (see picture of the in room thermostat). The staff were lovely, the breakfast good but this was amongst the worst nights ever. And don’t think about claiming on the “good night guarantee” - that doesn’t apply to climatic conditions in hotels without aircon!

Visited for work last week. A lovely modern premier inn surrounded by lots of restaurants and bars. Breakfast was lovely and service was great. Everything you need for a one night stay. All of the team members that I came in contact with were professional and friendly

Great pleace to have a good night ;) with a reasonable budget. But what elevates this to another level is an amazing staff. They will really make you feel welcome and will cater to all your needs. Excellent stay, I cannot recommend it more!!!

I enjoyed my stay, which was my second visit. It's very close to the international centre - 5 mins walk. The room was very comfortable and the customer service was good. I only had breakfast as the dinner was not very nice on my first visit. There are many nice restaurants nearby, which is great. I'll definitely stay again.