Hotel Botique Roomzz Laureles

Personal muy amable y atento. Ubicado en un buen lugar y accesible a todo. Un hotel muy limpio. Sin duda alguna volveria.

Friendly staff, well maintained and clean. Super comfortable bedding. Would happily stay again.

Was a comfortable stay. Staff was great.

Very clean, good location, friendly staff. Room is basic but has all you need -- comfortable bed, nice bathroom/shower. everything looks new. A great value and would stay again.

Excelente

Le lit grince et est très inconfortable. La dame qui travaillait ce jour là est rentré dans ma chambre juste après que je sois sortis pour faire une course le soir de ma nuit, j’ai oublié quelque chose dans ma chambre donc je suis revenu juste après être sorti et elle était dans ma chambre, j’ai été très surpris et elle aussi… elle a prétexté être allé regardé si j’avais des boissons dans mon frigo qu’on avait vérifié ensemble quelques heures plus tôt … il était 23h30 … plus jamais !

This place is reasonably priced for such a nice location. The rooms are very spacious, beds are very comfortable and the facility is very clean.

Volvería

Very polite and accommodating. Clean and safe.

I love the place it was really fun. It was super nice location as well. The staff was super helpful and super sweet. Would fix the water pressure in the room I stayed in.

El servicio fue excelente, nos trataron muy bien. Todo muy acogedor.

Espectacular!!! Y el servicios megaaas amables!

El lugar esta super bien, muy limpio, atentas y amables, solo que se escuchaba mucho ruido en la habitación, cuando alguien llegaba o salia o las platicas de las personas, eso fue un poco incomodo., pero en general bien.

Buen servicio de parte de los empleados, pero el ruido en la noche, entre otras cosas

Located in the deep heart of downtown laurels ,Roomz is surrounded by urban culture, bars , clubs and restaurants. My stay at Roomz was very comfortable, quiet, and clean. The receptionists were very helpful and accommodating and the room itself was beautiful. The only downside is that the wi fi would occasionally go out during heavy down pour of rain, but that’s to be expected due to Columbia's climate. The hotel was also located 15 mins away from the university of antiqoua where I went to register for environmental engineering degree. Thank you ROOMZ laurels for your accommodation

Todo bien aumentaría más opciones de desayuno

Excelente el personal

El servicio en la recepción fue excelente. La ubicación del hotel es muy buena. Habitación moderna con buena comodidad y buena temperatura.

It’s small but cozy.

Noisy neighborhood, super busy street and the hotel is too close to these things.

spacious room and bathroom. excellent value

If you're just looking for a place to sleep and nothing more, this hotel could work for you. However, if comfort and a smooth check-in process are important, I wouldn’t recommend it. My check-in took an hour because they required my son's birth certificate to verify he was my child, since he has a different last name. It would have been helpful if they mentioned this upfront, as in the U.S., we don’t typically carry birth certificates around to prove motherhood. It was a frustrating experience. The room wasn’t great either. The AC only cooled the bedroom, so the living area and kitchen were way too warm. The bed wasn’t comfy, and the soap and shampoo dispensers in the bathroom were broken. On the plus side, the hotel is in a safe, central spot. But honestly, with everything considered, I won’t be staying here again.

Tre

Ich mochte die Unterkunft sehr, die Hosts waren sehr nett und hilfsbereit, das Zimmer immer sauber und wunderschön hergerichtet. Ein kleines minus gibt es wegen der Umgebung, vllt kann man noch etwas besser dämmen, nachts ist es sehr laut und braucht dringend Oropacs zum schlafen. Danke für den angenehmen Aufenthalt ich habe mich sehr sicher und umsorgt gefühlt.

Conveniently located and comfortable rooms.

Very clean property, attentive staff at the front desk. Modern feel to the room and bathroom. Nice place to stay and would use it again.

Hotel bom, boa localização, bairro tranquilo mas perto de muitas coisas, o cafe da manhã é servido no quarto e vem frio, basicamente opções de ovos de várias formas pra vc escolher e suco ou café, é o ponto negativo do hotel. No geral bom custo benefício, voltaria a ficar apesar do café ruim.

Roomzz is the place to stay when in Colombia! The place is beautifully and artistically decorated, clean in every corner and the staff are amazing. Walkable distance of amazing cafes and restaurants that we loved. Be aware that if you choose the balcony room, is near the street which can be a bit noisy for anyone who is sensitive to sounds when sleeping. Other than that I cant wait to come back to Medellin and stay at this amazing place!

Great 👍

Last night the water was off and told it would be back on at 4am, in which it didn't come on until 7:30 am. Once the water came on the toilet flooded.

Muy chévere todo

They are nice over there

Local area a bit noisy at night

I had a wonderful stay at this hotel! The staff was incredibly friendly and attentive, making sure every need was met. The rooms were clean, comfortable, and well-equipped with all the necessary amenities. The location was perfect, with easy access to local attractions and restaurants. The breakfast was delicious, and the overall atmosphere was warm and inviting. I highly recommend this hotel to anyone looking for a relaxing and enjoyable stay.

Horrible Hotel. The appliances are old and do not work. The Hotel is Bugged and sedated

Muy buen servicios las chicas de recepción nos trataron genial… Valentina y mafer nos trataron excelente

El personal es lo mejor muy amables y atentos en todo momento. El hotel muy tranquilo, centrico, seguro y acogedor la pasamos muy bien llenó todas las expectativa, feliz por la experencia.

Me encanto, la zona es muy recordable en ciertos horarios y para personas que no están acostumbras a zonas de loma está perfecto para no caminar pendientes

The Wi-Fi very bat

Breakfast very small and cold

Me gustó mucho el sitio, todo menos el desayuno que lo sirven en icopor para consumir en la habitación con pocas opciones

Todo super bien el lugar la ubicación y el personal muy amables. El unico detalle es que la cama rechina mucho, no deberian de ocupar madera para el respaldo de la cama, pero por lo demas todo excelente 😎👌 lo recomiendo y si volveria a hospedarne aqui

El trato de las recepcionistas fue excelente y fueron muy amables y serviciales, entre ellas Mafe y la chica que estaba en la mañana.

Excelente servicio me encantó

Excelente hotel. Limpio y muy cómodo.

Room was too small with limited closet space. Extremely noisy and a very unprofessional staff.

Mi experiencia fue mala. No parece un Hotel, luce mas como una casa de familia o posada con habitaciones. Me hospede en 2 ocasiones en mi viaje a colombia y no me gusto para nada la forma en que te reciben. Te hacen firmar un contrato para sospechosos de delitos o actos ilegales, te especifican no usar drogas, no hacer fiestas, no trata de blancas, te advierten que si manchas las sabanas o toallas te la van a cobrar. Me parecio de muy mal gusto y me hizo sentir incomodo ,me senti como un sospechoso de cometer un delito. (Por Dios una familia de una pareja y dos ninas) Los hoteles se cuidan de todas esas situaciones pero no te hacen sentir incomodo, es poco delicado e inadecuado. Habitacion incomada ubicada en un sotano, no podia usar cellular por que no tenia señal. La caja fuerte estaba suelta cualquiera se la podia llevar, no estaba pegada a la pared. El baño no tenia escape ni ventana para salida de aire por ende cualquier olor habia que abrir las ventanas de la habitacion. Ofrecen un desayuno de poca calidad que no tienen la logistica para servirlo, no hay mesa para sentarse y la calidad es mala. El ultimo dia que ibamos de salida, despertamos a las 4 Am estresado por llegar al aeropuerto, el empleado de turno me cobro 4.63 dolares por manchas en la funda de almohada, lo pague pero me parecio un exceso y poca delicadesa, nunca vi algo asi en un hotel. No se manejan como un hotel, no tienen ese criterio. Los hoteles se protegen de una forma mas elegante.

The hotel was clean and the neighborhood was fairly quiet. The staff was friendly. Isabella was very helpful with looking up recommendations for places around town and went above and beyond.

El hotel es precioso y buena ubicación, sin embargo la habitación numero 1, queda frente a la calle, todo el ruido de los carros se escucha constantemente a toda hora, y el area de la cocineta, donde esta el sofa cama para una persona adicional, no es posible dormir, ya que entre la recepcion y la habitación solo lo separan una ventana de ladrillos sin vidrio, la luz de la recepcion esta prendida toda la noche y se escucha la conversación de la host.

Demora en la hora del desayuno, teníamos compromiso y se indicaba que era a las 7 que se empezaba a servir, se terminó sirviendo a las 8:30

Todo excelente

Me encanta

Lugar muy hermoso limpio y el personal muy amable

Excelente servicio al cliente, siempre atentos a cualquier necesidad y el servicio de limpieza muy bueno, magnífico que ofrecen el desayuno con la estadía, conveniente y muchas opciones de comida y centros comerciales a menos de 15 minutos caminando, cuarto espacioso y cómodo, espero volver pronto.

Such an amazing place! My bus was really delayed and I had a really late check in but they were super accommodating! The room was beautiful, had everything you could possibly need (including a fully stocked mini bar!) it was so spacious, lovely and clean and the bathroom was great WITH A HOT SHOWER! It’s the little things while you’re travelling! The breakfast nice and could have it in the little cafe or the terrace which was sweet and the area was leafy and lovely - it did have some life and noise to it at night time but it didn’t impact my time there. Thanks for a lovely stay guys!

Excelentes atenciones sobretodo muy limpio y tranquilo.

Loved the room. Modern lighting. Long selve to put suitcase on and to work on a laptop. Bathroom was great with a walk in shower and new fixtures. Also modern lighting. Roomzz is small and quaint. Thoroughly enjoyed my stay.

Add more options for breakfast, dietary restrictions for elderly or fit groups. Have a self service station for water. Give an estimated room service time for clients to be prepared for any unheard knocks. Offer grab and go for after breakfast at customers expense.

Fantastic

Everything excellent, incredible attention

Todo muy bien la atención. Lo único que no me encantó es que en el desayuno no me orientaron sobre las diferentes opciones de comida. Pero todo lo demás excelente. Gracias por sus atenciones

I loved the look of the place. It's modern, but warm, not cold. The staff is very attentive and kind. I would've loved to have been able to stay there longer. Or even live there!

Everything was fantastic!!! The staff who are Isabella, Ramiro, ximena and Valentina were past outstanding. So helpful and fun to chat with. I highly recommend this hotel and will stay in the future. Super Job they did.

Everything is wonderful. Staff is super friendly and helpful especially Isabella 😊💐

Staff (Valentina, Ramiro and Isabela) was very friendly and helpful. They accomodated every request. They made me feel at home. The room was clean and well maintained. Staff was at my service 24 hrs a day.

Nice area . Very simple but clean room. I don’t like the fact they say king size bed but you got a full bed. Overall the room was very clean and the staff was nice. I hate how much noise you hear all day and night based on the busy street next to the property. It had the basic necessities I needed, which was a clean room and bathroom . I wasn’t there during the days but it was nice to come back to a clean room.

Everything this a walking distance

Ha sido una experiencia especial, yo renté la habitación con cocina, el equipo han sido amables y serviciales en todo momento, recomendando lugares y siempre están pendientes que todo salga bien, un lugar seguro, tranquilo y con facilidad para ir hacia a otros lugares. Definitivamente volveré. Muchas gracias!!!

Amazing staff