Placa Jardín Aventura
Placa Jardín Aventura, Calle Sierra de las Adjuntas, 76046 Querétaro, QUE, Mexico- Memorial
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About this hotel
Luxurious Amenities
Hotel Mirage in Santiago de Querétaro boasts a fitness centre, Turkish bath, and air-conditioned rooms with cable TV and free Wi-Fi. Relax in style and comfort during your stay.
Delicious Dining Options
Indulge in authentic Mexican cuisine at the hotel's restaurant and savor a Mexican-style buffet breakfast on Sundays. Unwind at the bar with a dancefloor and big screen, offering live music for a vibrant atmosphere.
Convenient Location
Located just 5 minutes from the Old Town and offering free secure parking on-site, Hotel Mirage provides easy access to Santiago's UNESCO World Heritage Site and is only a 30-minute drive from Querétaro Airport. Book now for a memorable stay!
Nearby Attractions
Jardín Aventura
Jardín Aventura, 76046 Querétaro, QUE, Mexico- Park
Placa Jardín Aventura
Placa Jardín Aventura, Calle Sierra de Adjuntas, 76046 Querétaro, QUE, Mexico- Memorial
La Fuente de los Balones
La Fuente de los Balones, Prolongación Luis Pasteur, 76079 Delegación Josefa Vergara y Hernández, QUE, Mexico- Monument
Important Information
Please note that the hotel's bar is only open on Fridays and Saturdays from 9 pm to 2 am.
A deposit may be required at the property.
Stay Details
Check-in from
03:00 PM
Check-out by
12:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Amenities
Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
Terrace
Family rooms
Lift / Elevator
Laundry
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Dry cleaning
Breakfast in the room
Packed lunches
Currency exchange
Babysitting/child services
Non-smoking throughout
Private parking
Sun terrace
Daily housekeeping
Accessible parking
Parking garage
Minimarket on site
Concierge service
Special diet menus - on request
Wheelchair accessible
Kid meals
Vending machine - drinks
Vending machine - snacks
Kid-friendly buffet
Outdoor furniture
Wine/champagne
Coffee Shop on site
Fruits
Steam room
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Physical distancing in dining areas
Key access
Food delivered to guest room
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Thermometers for guests provided by property
Breakfast takeaway containers
Key card access
Broadcast Live sport events
Room Types
Junior Suite
Up to 4 guests40 sqm2 Double bed (131-150 cm wide)
Guests will have a special experience as this suite provides a hot tub. This suite is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit offers 2 beds.
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Double bed (131-150 cm wide)
Room details
40 sqm
City View
In-room amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioningHair dryerMini-fridgeRefrigeratorDeskSeating AreaToiletPrivate bathroomSofaHardwood or parquet floorsWardrobe or closet
Deluxe King Suite
Up to 2 guests50 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
This suite features a hot tub. This suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit has 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
50 sqm
City View
In-room amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioningHair dryerMini-fridgeRefrigeratorDeskSeating AreaToiletPrivate bathroomSofaWardrobe or closetCoffee machine
Standard King Room
Up to 2 guests24 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
This room features air conditioning, wardrobe, telephone and free Wi-Fi. It offers iron and ironing facilities, safety box, a work desk and cable or satellite TV. The bathroom is private with a shower.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
24 sqm
In-room amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioningHair dryerDeskToiletPrivate bathroomDressing roomHardwood or parquet floorsWardrobe or closetCoffee machineLinenUpper floors accessible by elevator
Double Room with Two Double Beds
Up to 4 guests35 sqm2 Double bed (131-150 cm wide)
This air-conditioned room features a flat-screen TV with cable channels, plus a large wardrobe, a safety-deposit box and a work desk. There are also ironing facilities and a private bathroom. Free Wi-Fi is available throughout.
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Double bed (131-150 cm wide)
Room details
35 sqm
In-room amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioningHair dryerDeskToiletPrivate bathroomDressing roomHardwood or parquet floorsWardrobe or closetCoffee machineLinenUpper floors accessible by elevator
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(356 total)
Provider-sourced guest reviews.
10/10
Reviewed Sep 19, 2026I liked everything. The place is spotless. Looks brand new. The room was spacious and the bed very comfortable. The staff was friendly and easy to communicate with.
10/10
Reviewed Sep 19, 2026Beautiful
10/10
Reviewed Sep 18, 2026Excellent service with early checkin and late check out exactly what you want with a hotel every aspect was smooth
Nothing
10/10
Reviewed Sep 18, 2026Las instalaciones
Nada
10/10
Reviewed Sep 17, 2026La presencia de la habitación, el hotel muy elegante el Lobby,
Al hacer la reservacion, nunca especifican llevar INE, y no querían validar mi reserva al llegar al hotel, solo porque mi hija llevaba, me dieron la oportunidad de validar mi reserva, molesto por que nunca me habían pedido INE en mis reservas en otras reservas. Para eso se está confiando en la aplicación de booking y la fiabilidad de los datos personales, y la mujer que me atendió en el lobby se puso de estricta porque no llevaba mi INE.
10/10
Reviewed Sep 17, 2026ES UN LUGAR EXCELENTE EN TODA LA EXTENCION DE LA PALABRA
9/10
Reviewed Sep 17, 2026Muy recomendable, me hicieron upgrade de ambas habitaciones por problemas de disponibilidad, también me hicieron early check in sin problema, muy buena experiencia.
Elevador muy pequeño y un poco complicado su uso, pero se agradece la seguridad.
6/10
Reviewed Sep 15, 2026Ubicación y parqueo
Aire acondicionado no funciona bien y hace mucho ruido Comida del hotel un 4 de 10
9/10
Reviewed Sep 15, 2026El servicio muy atento y la habitación bastante amplia y cómoda.
La ubicación
10/10
Reviewed Sep 14, 2026La atención de todos es maravillosa
9/10
Reviewed Sep 12, 2026La ubicación es excelente, es la segunda vez que nos hospedamos en el hotel para asistir a algún evento en Qro. Te atienden super rápido en el mostrador tanto para check in como check out, y los empleados son muy amables. Las habitaciones son amplias y las camas no están mal. Todo muy limpio. Las dos ocasiones fuimos de entrada por salida y no hemos tenido oportunidad de probar la comida del restaurante.
Hubo un problema con las llaves de la habitación que no pudimos ingresar, por lo que tuvimos que bajar a recepción para que las reactivaran. Pero lo solucionaron en menos de un minuto.
10/10
Reviewed Sep 11, 2026Su párking.....
......
10/10
Reviewed Sep 11, 2026Todo muy bien. Super vale la pena.
10/10
Reviewed Sep 10, 2026Buenos los alimentos
Todo bien
10/10
Reviewed Sep 8, 2026La habitación es muy comoda, la vista tambien fue bastante agradable
10/10
Reviewed Sep 8, 2026Wir haben 6 Wochen in diesem wunderschönen Hotel verbracht und waren äußerst zufrieden. Das Personal ist überaus hilfsbereit, freundlich und zuvorkommend. Das Frühstück ist exzellent und die Auswahl ist riesig. Auch die Lage des Hotels ist perfekt - Alameda ist gut zu Fuß erreichbar. Die Zimmer waren sauber und es gab jeden Tag 2 Flaschen Wasser, Kaffee und Kosmetikartikel auf dem Zimmer. Besonders freundlich war das Personal im Restaurant und an der Rezeption. Es war für uns jeden Tag eine große Freude von so lieben Menschen schon morgens beim Frühstück empfangen zu werden. Wir danken allen ganz herzlich dafür. Durch sie alle wurde unser Urlaub noch schöner.
Es war alles bestens. Ein großes Dankeschön für den perfekten Service.
8/10
Reviewed Sep 6, 2026Lo difícil fué entender cómo usar la tarjeta
10/10
Reviewed Sep 5, 2026La comodidad del hotel, las instalaciones y la limpieza.
10/10
Reviewed Sep 5, 2026Muy limpio y bonito todo
Cuidado en el restaurante que nos
10/10
Reviewed Sep 3, 2026Buena atención ,excelente servicio del personal del Hotel en todos los aspectos . Excelente calidad en el restaurante y platillos . Recomendable .
No tengo queja alguna.
8/10
Reviewed Sep 2, 2026la dimensión del dormitorio y el acceso a tiendas cerca. la amabilidad del personal.
le faltan mancuernas al gimnasio y alguna colchoneta de suelo. Eché de menos una neverita en el dormitorio para medicación.
9/10
Reviewed Sep 2, 2026bien
solo en el restautante, lento el servicio y creo que los precios son altos sería lo unico mejorable lo demas todo ok
9/10
Reviewed Sep 1, 2026Las habitaciones
N.A.
10/10
Reviewed Sep 1, 2026La habitación y el bufet! Es increíble.
No había nevera o microondas.
10/10
Reviewed Sep 1, 2026We loved our stay here so much we extended it and stayed longer. The rooms are large and comfortable, with king size beds, and a ton of natural light. The breakfast buffet is incredible, so many really good options every day. The staff is professional and attentive. There is a bus stop right outside the hotel that was really convenient, we were able to get everywhere we wanted in one bus (no transfers). The gym was clean, and not usually too busy. The internet was good. We would 100% come back.
We really loved everything, but a couple things might be worth knowing ahead of time: if you don't have a car, like us, there aren't a ton of restaurants nearby; several times we ended up getting delivery to avoid the 20+ min bus or walk each way into town. There are no free weights in the gym, just machines. Note that they book the restaurant (where the breakfast buffet is) almost to capacity on weekends, and Sunday mornings especially - and they hold a table for each reservation from open (7am) until the reservation is complete (even if it's not until 11am), so there's a none-zero chance you'll have to wait for a table on Sundays, even if there aren't that many people there.
9/10
Reviewed Aug 31, 2026El servicio de todo su personal, que está súper ubicado y muy limpio, lo muy amplio de sus habitaciones, y todos los días aspiran!
9/10
Reviewed Aug 28, 2026TODO ME PARECIO EXCELENTE! HABITACIONES MUY AMPLIAS Y EL SERVICIO EN EL RESTAURANTE ES EXCELENTE.
MOBILIARIA UN POCO PASADO DE MODA
9/10
Reviewed Aug 27, 2026No lo conocía 10 de 10
Algo lento el servicio en restaurante
4/10
Reviewed Aug 25, 2026Nice building
Is not downtown, bad area, I asked the front staff to reserve a taxi for 3 in the morning the next day and at 3 am found out he forgot to call and I had to find a taxi at that time. I was late! The bed was never changed was with black hair from previous guest and the sheet had stains!
10/10
Reviewed Aug 24, 2026Instalaciones y ubicación
No hay variedades en alimentos, a la carta hay muy poco, solo hay buffet
9/10
Reviewed Aug 14, 2026Excelente atención del personal 👏, habitaciones limpias!
Nos falto probar el buffet
10/10
Reviewed Aug 14, 2026Es céntrico, confortable, limpio, espacioso
10/10
Reviewed Aug 14, 2026Precio calidad Limpieza Todo funciona bien
10/10
Reviewed Aug 11, 2026TODO EXCELENTE
TODO MUY BIEN, SOLO QUE DEJE EL AUTO EN LA ENTRADA, YA SIENDO LA NOCHE, NI SIQUIERA HABIA MOVIMIENTO Y PREGUNTE A LA RECEPCIONISTA EN LO QUE HACIA EL CHECK IN SI PODIA DEJARLO AHI SOLO EN LO QUE SUBIAMOS A DEJAR LAS COSAS Y VOLVERIAMOS A SALIR Y CONTESTO QUE NO, QUE DEBIA METERLO AL ESTACIONAMIENTO, CUANDO SOLO IBAN A SER 5 O 10 MINUTOS. FUE LO UNICO QUE ME PARECIO MAL EN MI ESTANCIA
8/10
Reviewed Aug 10, 2026Buena ubicación, cerca del centro
El ruido del aire acondicionado
9/10
Reviewed Aug 7, 2026La atención a la llegada, la ubicación y el servicio en general.
Todo bien.
10/10
Reviewed Aug 6, 2026Las habitaciones
N/A
8/10
Reviewed Aug 4, 2026El personal muy amable, buen desayuno y bien ubicado
Le falta una piscina para descansar mejor
9/10
Reviewed Aug 2, 2026Habitación muy amplia. Instalaciones excelentes
A la habitación le vendría bien tener una neverita y al hotel un bar porque no siempre quieres cenar y el restaurante suele llenarse porque es de calidad
10/10
Reviewed Jul 25, 2026Todo fue extraordinario. El personal muy amable y atento sin caer en exageración. El precio de la estancia me pareció muy bueno tomando en cuenta que, en mi caso, el desayuno bufet estaba incluido. El aseo de la habitacion perfecto. El capitán Carlos se porto exageradamente amable. Muy agradecido con el.
El único detalle es que el agua de la regadera salía un poco, creo que eso pasa en mucho hoteles.
10/10
Reviewed Jul 20, 2026La calidad de la habitación, es muy comoda. El estacionamiento siempre que he ido tiene lugar.
No habia toalla para la regadera en mi baño.
10/10
Reviewed Jul 19, 2026El servicio del personal excelente muy tranquilo el hotel buena ubicación las habitaciones muy amplias y la comida súper buena
10/10
Reviewed Jul 14, 2026El desayuno de lo mejor, un bufete muy completo definitivamente vale la pena reservar con desayuno incluído, las instalaciones en buenas condiciones y la ubicación excelente
Creo todo estuvo muy bien, nada que reprochar
10/10
Reviewed Jul 13, 2026Muy variado.
La distancia al centro.
9/10
Reviewed Jul 13, 2026La ubicación
Que no lo saben vender está muy bien relación precio calidad...
9/10
Reviewed Jul 7, 2026La ubicación y el desayuno. La atención del personal
El internet en la habitación llegaba de manera intermitente y con señal débil.
1/10
Reviewed Jul 7, 2026The only thing I have to say is very clean
It's supposed to be a reservation for unexpected time and when I get there they told me I have to wait until the 3 PM in the afternoon so why ?
10/10
Reviewed Jul 6, 2026No aplica
Todo bien
9/10
Reviewed Jul 6, 2026Recepción y la comodidad
El baño no servía la palanca del sanitario
10/10
Reviewed Jun 23, 2026Location is so convenient... rooms are big! Views from 4th floor are great...profesional and friendly staff... and the price affordable... I love it 💯
I like everything
10/10
Reviewed Jun 17, 2026Un desayuno muy variado y con calidad en los alimentos.
Nada me disgusto.
9/10
Reviewed Jun 15, 2026La.habitación limpia y la ubicación
Todo bien
9/10
Reviewed Jun 4, 2026Nossa estadia aqui foi muito boa, os funcionários são muito gentis e prestativos e a localização é ótima pra se deslocar na cidade e seus entornos. Destaque pro café da manhã super completo e saboroso!
Nada a reclamar.
10/10
Reviewed May 26, 2026otimo
10/10
Reviewed May 24, 2026Muy bien ubicado, cómodo, estacionamiento amplio y todo muy limpio
10/10
Reviewed May 13, 2026All
Any
9/10
Reviewed May 12, 2026Buen servicio y excelente desayuno
El desayuno se llenaba mucho y la cama no era lo más cómodo
9/10
Reviewed May 11, 2026Amable e inmediata atención en recepción. Instalaciones amplias, limpias, funcionales. Elevadores en perfecto estado y funcionamiento. Habitaciones amplias, limpias y cómodas con un excelente aire acondicionado funcionando a la perfección.
Las almohadas si requieren cambios, no son cómodas, este es el único pero para mí.
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •La habitación muy bonita y limpia
- •El personal muy atento
- •Hygiene & comfort were excellent
- •Super friendly staff
- •Excellent breakfast
Areas to consider
- •Equipment in the gym was broken
- •Location was far from historic areas
- •Noise from the road and AC
- •Delayed assistance with key issues
Cleanliness
8.7/10La habitación muy bonita y limpia; however, some reviews mention facilities being outdated.
Service
10/10The staff was superb, courteous, and helpful, making the stay enjoyable.
Location
8.7/10Location was acceptable, but walking distance to the historic area was mentioned as an obstacle.
Room Quality
8.7/10Rooms are described as comfortable, but some issues like outdated facilities were noted.
Amenities
8.7/10Some amenities were reported as broken, impacting the stay negatively.
Value for Money
9.2/10Pricing is competitive, though some feel it does not reflect overall quality.
Food and Beverage
9.7/10Breakfast was good, although some food options were criticized.
Overall Experience
9.9/10The overall stay was pleasant, contributing to a satisfying experience.