Castello di Casole, A Belmond Hotel, Tuscany

Unique property-quiet location -exceptional views -beautifully maintained grounds

Un servizio ed un ospitalità unica

This was the most amazing hotel I have stayed at. The friendly service, the location and scenery, every detail just hit the mark. The food and drink at all the restaurants was the best we have had in our 3 trips to Europe. I cannot put into words how amazing this property was.

Nothing! Everything was insane

Tout

O hotel é lindo, quartos muito confortáveis e elegantes, a equipe é muito atenciosa! E o hotel fica num local lindíssimo! E de tirar o fôlego! Fizemos passeio de bicicleta, no meio dos vales da Toscana (o hotel aluga)! Passamos horas na piscina que tem uma visão para a linda paisagem da Toscana! E os restaurantes são excelentes!

A única reclamação é com respeito a água oferecida nos restaurantes! Tinha visto uma avaliação aqui e tive o mesmo problema! Eles cobram a água (que devia ser gratuita) e quase sempre trazem uma no final, que não é aberta mas é cobrada! Parece um tema pequeno, mas atrapalha a experiência quase perfeita do local! Acredito que o hotel poderia resolver oferecendo a água gratuitamente!

Everything was amazing, cant wait to go back

Сьюты в 150 кв метров просто шикарные и с шикарным видом, лучше доплатить и остановится в них, чем останавливаться в обычных номерах. Обычные номера маловатые и половина без вида. Качество и комфорт самого отеля просто на высоте. Кухня просто высший класс!

Обычные номера не очень, лучше доплатить и брать сьюты.

everything. particularly the scenic views, impeccable service and comfort. also very happy with the vegan options

Tutto perfetto. Unica punto se devo proprio trovarne uno il parcheggio sotto la camera un po fastidioso. Per il resto tutto eccellente, compreso l’ottimo servizio graize ad uno staff sorridente, solare, accogliente e molto professionale e preparato. Bravi!

Quelle beauté d’endroit ! Un joli décor pour un superbe séjour avec des équipes au top ! Merci à Salvatore pour ses adresses restaurants pepite , à Davide, Gabriel, Ramzi, Amadeo et Andrea pour leur bonne humeur et nos échanges sur la cuisine italienne Le petit déjeuner est un délice Nous avons eu le plaisir d’être surclassé dans une très belle suite La piscine est chauffée et avec une vue imprenable Le bar extérieur permet de voir un magnifique coucher de soleil

Je ne vois rien à redire

Beautiful property. Absolutely incredible hospitality and guest experience. One of the best I’ve ever experienced.

None

hotel fantástico, equipe incrível e simpática (especialmente Samuel que nos recebeu), degustações e atividades muito boas inclusas no preço, recepção especial por estarmos em lua de mel, spa com boas instalações

o restaurante é extremamente caro e a comida muito medíocre, comemos um risoto totalmente insosso, aquilo não é alta gastronomia. o que me incomodou extremamente é o fato de terem trazido uma segunda garrafa de água no jantar sem termos pedido e foi uma água que foi completamente desperdiçada. fiquei com vergonha de falar na hora e acabei pagando 8€ a mais por isso. achei péssimo, pouco centrado no cliente e me pareceu que só queriam ganhar uma margem a mais em cima da gente. foi o ponto baixo e estragou nossa visão de encantamento que tínhamos até aquele momento com toda a estadia e o hotel

Hotel dos sonhos! Serviço impecável, quarto extremamente aconchegante, sem falar da vista simplesmente a mais linda que eu já vi! Equipe extremamente solícita, fizemos nosso noivado, e tudo foi organizado com muita presteza e atenção!

Simplesmente perfeito, sem nenhuma queixa!

Acomodação incrível

Hotel maravilhoso, com uma vista deslumbrante. Nossa experiência foi perfeita em todos os detalhes. Agradecemos imensamente pela acolhida e pelo atendimento atencioso e carinhoso de toda a equipe, principalmente da Elisa. Sem dúvida, voltaremos!

Overall stunning all the way Staff was very attentive Great time !

The photos of the spa on the website do not show the actual beauty of the space. Pool, property, service, food, all were perfect. Our stay was a dream. My only regret is not staying longer...

Castello di Casole is a destination hotel - car, taxi or helicopter are the only ways to it. This is part of what makes it great, set in the Tuscan hillside with beautiful landscapes all sides the hotel affords the just under 40 rooms guest a tranquil relaxing place to stay. Service is exceptional, the food is even better. Castello di Casole is not the cheapest hotel by any means but you get what you pay for.

Nothing

O serviço e atmosfera do hotel são excepcionais.

O quarto deixa a desejar pelo valor da diária. Café da manhã é mais ou menos.

Fantastic location and beautiful Castello. Allegra and Andrea and teM were great and most welcoming. Chef is fabulous,dining experience really wonderful. Entertainment music lovely.a fantastic experience!

Nothong

Golden hills bathed in soft sunlight, cypress-lined avenues leading to hidden resort- A serene escape at Castello di Casole, A Belmond Hotel, Tuscany, where timeless elegance meets Tuscan charm. Service is great and truffle hunting is a definitely recommend experience！

Everything!!!

We can't wait to return to this hotel, but with more time to spend there. If you want to go somewhere in Tuscany where you feel as a welcomed member of the family this is the place to be. The attention to detail is impeccable, the staff is extremely friendly and helpful, they make you feel at home which we really appreciated. The property itself is top notch, which unfortunately we didn't have time to enjoy because this was our first trip to Tuscany and we would leave in the morning and come back at night. They have their own veggie gardens where they grow the produce they use for their restaurant. This hotel's restaurant has fine china for the breakfast buffet, enough said for the overall quality. This is a pricey hotel but well worth the price. I hope one day soon we will be back.

We loved being here. We hope to one day come back.

Some of the friendliest staff at any hotel I've ever encountered. A really special place situated perfectly in the heart of Tuscany. Rent a car and use this as your home base to explore all the gorgeous medieval towns within an hour proximity. Take advantage of the heated infinity pool overlooking the Tuscan countryside. And if you find yourself indulging in their perfect woodfired pizza on a nightly basis, remind yourself it's vacation and you deserve it. You're in heaven afterall.

Simplemente espectacular, definitivamente volveremos.

Castello di Casole is an incredible hotel. The service is unmatched. Our villa was beautiful and the view from the terrace was gorgeous. The setting was breathtaking - from the top of the hill you can see the Tuscany landscape for miles. The property also has multiple restaurants (also amazing) and breakfast is included and extensive. I do recommend renting a car if you are going to explore, as other transportation options are limited and expensive. I wish we could have stayed longer! We will definitely be back.

5/5 star property. You never have to even leave! Staff always went out of their way to make our stay special, turndown and cleaning service was great, bfast buffet was 10/10, and property is just stunning. We also did the cooking class on property which was awesome and the hotel also set up a wine tour for us and it was great to be shown small family wineries. Such a jem of a hotel, I hope we can come back soon!

The property itself was amazing , all the staff were extremely helpful before check-in. Romina , Alessandro and the group accommodated us to fit in every experience the hotel offers and the catered to our needs. The only thing that I regretted about the experience was leaving hahaha would definitely recommend

- overstaffed, but in a good way, there's always someone everywhere to assist you in need, very professional all of them - great spa area for relaxing - big infinity pool with a nice view over the valley - nice view from the rooms - comprehensive breakfast, a lot of fruits, juices, cheese selection - a lot of free activities included (bike rides, focaccia / cocktail lessons, wine tasting) and various small complimentary gifts

- pool water might be a bit cold - very short spa schedule (11:00-18:00), if you're somehow staying only 1 day then all you get is 2 hours probably

Wow incredible views very luxurious

Great property. Service was excellent!

Everything!!!

This is a silly question for this place.

Outstanding service by all of the team at the hotel. It really made a huge difference

The most beautiful views. I beautiful room, amazing food, and absolutely exceptional service! Will be back!

Absolutely stunning hotel .the landscape , food and drinks are all stunning .the staff are wonderful and very accommodating.

The view, the scenery and the story behind it. Amazing food & service.

Location, facilities, style, room.

Breakfast could have been more rich and a higher number of waiters is needed.

A unique luxury experience in the middle of the beauty of nature. Very relaxing and excellent products. All the staff was also great.

view from the room outdoor space, location and site

rooms look outdated and far from the main building/pool

What's not to like? Beautiful hotel, fabulous facilities, friendly staff, great food.... one of the loveliest hotels in the world. I particularly loved the beautiful infinity pool. Great spa and gym too. Just go!

Nothing.

Landscape , quick service, happy staff

Nill

Everything was fine, people, service, place

In such suite there was only one bathroom which is not so convenient for families

outstanding in all regards

n/a

beautiful property, amazing views, great service ; paradise

The stay was AMAZING !!! The property was out of sight! The service was impeccable !! The food was 5 star! The wine was even better! We will return!

It was outstanding, the place, the service & the food The dinner was unbelievable.

nothing

This hotel will blow your mind away, from views, to service, to experience. Truly amazing. A tip is to book early, especially for activities!

Everything was perfect except the prices. Great views, very kind people and cozy/ancient atmosphere. All services were on exceptional level. Food was very delicious.

All prices in restaurants/bars are unbelievable high as well as the price per night.

Location is excellent, the property is magnificent, the breakfast is great. Rooms are spacious and the private terrace is a great value to privacy while being outdoor. the Manager was responsive to the issues we faced so well done to the customer service.

Service is too slow and a lot of requests were missed. Examples are: 1- we arrived and asked for a third bench for the outdoor terrace as we were a family of three. none arrived. 2- at the breakfast , you have to repeat the order and follow up on your orders many many times to get them right then to your table. 3- While water bottles are available everywhere at the property, in the room, at the parking, in the lobby etc... , at the pool if you ask for a bottle of water they charge you 5 euro... not sure why ? you could get the bottle from your room or from the concierge. 4- Spa booking: pls understand the rule of booking as when we checked in we were asked if we like to book and we said in principle a certain time and date to be confirmed, to find out later on that if we miss our time we are in the cancellation policy and we will be charged. We had to explain to all staff and manager that one we did not confirm, two we were not informed and three this is not the right way to welcome a guest at the hotel.

Beautiful setting

Restaurant was not elegant enough

First class hotel and resort. Unique activities. Attentive, super friendly staff. First class restaurant. Amazing chef.

Exceptional stay at the Belmond! This is a true gem in Tuscany, the food is out of this world, the service is exceptional and the property is stunning ! Would highly recommend the truffle hunting. The staff made it a truly unforgettable experience, especially Joseph, romina and allegra. Highly recommend !!

We like everything in the hotel. The view and environment were breathtaking and unforgettable. It was definitely one of the best hotel we have ever been to. The spa was beautiful and relaxing. We also enjoyed so much for the hospitality of the staff, they were so helpful and took very good care of us. We even received a bottle of wine and free upgrade from them to celebrate our honeymoon. Though it was a bit expensive but we think that it was totally worth it.

nothing

Everything!

Nothing

very beautiful great facilities

Room cards are rubbish and need to be updated. should happen at a place like this it’s expensive

The concierge service at the hotel was great, they were able to arrange flowers and champagne on arrival for us. They were very prompt with all communication. The hotel and grounds are in pristine condition. The restaurant was great, the bar was amazing, the pool was fun. We only had one day here, but wish we would have booked it longer. Already hoping to come back some day.

Best hotel of the trip

The location is amazing and so are the grounds. The staff were super friendly and helpful. Would love to come back.

It is not Castello , it is castel. Big old with all negatives and positives. Room are spacious but dark. Surrounding is terrific , wow views. Super service , but kitchen is not equal. One day you have five profiteroles , next only three. It shouldnt be.

Hotel Strepitoso! Tutto davvero impeccabile!

Great hotel but without a car it has no hotel shuttle and a car service is very expensive to local winery’s s or San giamago ,