Grand Hotel Kathmandu

Staff

Spacious room but a bit dated

Nice and courteous staff and they upgraded my room too as i was a solo traveler.

テレビが使いにくく、何度修理しても正常化しなかった。そのために、毎日無駄な時間を費やした。あとは、他人のルームサービスの食器が長時間廊下に出たままで、見苦しかった。 チェックアウトが12時で便利。最終日、1時間延長したいと言ったら、チャージなしでokだった。

Old property . Require thorough maintenance.

Good

Food and beverage

Air conditioning

Very confortable, good breakfast.

Hotel was good

Service not up to the standard, water leakage in bathroom,

Awesome service and great hospitality. Will be back if I get a chance next time. Highly recommend

I like the property & room were desant. Garden area was good

1- staff communication was very bad & what I told I didn't get it. 2- being a vegitarian very limited option they had. For the non-veg many option were their. 3 - for a special decorations first I called & conform with them and I told if it was completely then do it and if it's any charge for it so please dont do it.. Evn I mailed for that also with booking.com. I just got few ballons & flowers in the 1 room only. & finally during payment they charged me 25$ for that.. It was very disappointing for me.. Thank you

FRIENDLY AND HELPFUL STAFF EVERYTHING IS GOOD

Nothing all good

Staff and location

Room were bit smelly and smoky

Comfortable and clean room good shower facilities and very good breakfast.

I enjoy my stay I would return again

The staff were friendly, rooms very clean.

- Great staff, quality rooms, and clean. - Price is very fair against the quality it offered

Nothing negative was outstanding

Good breakfast with wide selection to suit everyone.

Excellent

Costly but Good

Nothing

Not happy on breakfast. No value of money

Staff are not cooperative. I request for delay check out at 3pm but they force me to check out on 1pm. Its not fair.

The Biotique products were great! Room service was quick.

Customer service was very good. Friendly staff Clean, food menu was not good due to COVID. Location is ok for commit Airport and other places

The current condition of the hotel was not that great, may be due to the cover. I felt okay as I stayed during the discount rate.

I really didn't like the person who work in the front desk of evening shift. He doesn't even know how to talk to the guest. He used street language to me. Moreover, He doesn't respect women. It was my birthday, and my girlfriend came to me as a guest. We were about to go their restaurant Maharaja, but he did't let us go using abusive language. Additionally, The hotel need to be clean. My room had a hot water jug full of dirt on it. Also, the tap water of restrooms smells bad.

It's was quiet, but walls were thin and the wifi was bad

The rooms were in good condition and WiFi quality was good. It is in a quiet neighborhood with shops close by. Breakfast was good and service levels were quite nice.

Nice older hotel in need of some renovation, Heat and hot water supply need to be upgraded

This was the 2rd time I stayed in this property. On New Year's eve, they were reluctant to serve anything ordered unless I pay instantly & this was very much annoying & disappointing. They could have easily mentioned in the menu card, specially made for 31st, so that the guest is aware & not felt insulted.

We stay at this hotel often and really enjoy it. The staff is always wonderful and remember us from one visit to the next. The rooms are comfortable and clean. The food is good, and offers a nice range for choices. It is outside of the overcrowded tourist area of Thamel, but close enough for a quick taxi ride if that is where you need to go. There are a lot of places to stay in Kathmandu, but I highly recommend this hotel.

Very comfortable and quiet hotel. Being a old property, there was work going on in the opposite room, so the corridor was strewn with work cloth

The hotel is far from the centre of kathmandu, hotel staffs are nice and rooms are not bad.

Hotel muito bonito. Tem um restaurante na cobertura com música local ao vivo. Funcionários muito educados, e bom quarto, ainda que antigo, mas com um excelente aspecto geral. Não fica no centro (embora seja possível ir a pé) mas a corrida de táxi dura poucos minutos e tem valor aproximado de 500 rúpias (pouco menos de 5U$). Vale a pena

A solid if dated business hotel a bit of way from touristic hotspots, often priced competitively and thus worth a stay, notch above the standard Thamel smaller hotels.

Bathroom flush did not work. Very low water pressure. Water was luke warm. No tissues in lobby. Breakfast buffet had a cappuccino machine but there was an extra charge for it. Good was mediocre. Had to summon wait staff continuously.

This is my 2nd time with this hotel . This time I had bad experience than last time . Room was very dirty . They give me twin bed coming double bed which is not comfortable. Baths room flasher was not working after flash it stock . Plz do not order room dine in coz it over charger and food not good at all . Just walk south from hotel there is some restaurants. There is lots of thing to take care I don’t recommend this hotel

I just stay for 2 night my stay was just ok not wow. And I didn’t find things that in web . I was not expecting lots of thing but Basic thing also not there

とても快適なホテルです。スタッフの方は親切でお部屋もきれいです。朝食も美味しいです。 中心部からは少し距離があります。がんばれば歩けなくは無いですが…。バイクや車が押し寄せてくるような交通量が多い道を歩かなければいけないので大変です。

The neighboring room is very noisy till mid night. Small insects in the bathroom

Muy buen hotel para alojarse en Katmandú, buena ubicación, excelente la atención del personal, el desayuno variado y delicioso. Nos ayudaron con las excursiones...Todo muy bueno!!

조용하고 아늑합니다

Staff was very helpful, rooms were a bit worn out.

My stay was comfortable. Staff is very polite always smiling and helping . Excelent breakfast good menu .

Walking distance to Durbur Square, Thamel. Very safe place to stay.

I am very pleased with all areas of this hotel

Excellent

Value for money...excellent staff &service..heart of d city...

GRAND name itself is grand in every aspect it has no comparison in any aspect specially in KATHMANDU

Staff is help full reception is cooperative and fast.

Restaurant staff are not qualified, I had my breakfast but on one came to me to ask if in want coffee or tee.

I was in Nepal with 3 of my graduate students and one had to be hospitalized. I needed a hotel close to the hospital and wanted a well built hotel resistant to the tremors currently affecting Kathmandu. Through Hotels.com I was able to get a good price on the Grand Hotel that met my needs. The staff was very courteous and helpful. The hotel is an older one and shows some wear but still in good shape. There were limited options for eating in the neighborhood so took most of my meals in the hotel. If you need a hotel in this neighborhood I would recommend the hotel especially at the rates through Hotels.com.

Thank you for a great stay. The breakfast was great with a lot of variety, and our second stay we got a free upgrade to their suite room. It was very comfortable for the whole family.

Very old hotel decently maintained but not worth the price

This hotel was nothing that was on the website. I don't recommend it to anyone. It is dirty far from everything and the rooms are broken down. My recommendation. Don't stay here

The hotel is overall good. The room was clean, internet worked all the time despite frequent electricity problems. Air conditioning didn't work: apparently they turn it off completely in winter. The breakfast was quite modest: potatoes, beans, soya sausages, one sort of juice and coffee. The area around the hotel is poor and depressing. Need to take a taxi to get to all city cites. About 7-8km from the airport, but the ride may take about an hour during daytime.

If you like to experience the culture of the country without having to compromise on Western comfort the Grand is s great place to stay.

It was the worst ever leisure experience .i ever had .... Smiles ,politeness and willingness or zeal to help was completely missing ... Staff's approach was as if they are either doing a favour or are least interested in business... Hotel can be termed as a business hotel and not for sure a fun or leisure hotel.....room service , rest service , reception or entire service part is a nightmare ....that welcome part was completely missing .... Not a value for money proposition for sure .....

The rooms were nice and big. The bed was really good and the air conditioning system worked well. The breakfast was ok - fresh made omelets and other things, you were sure to leave full. The pool and garden area were however very disappointing. The garden is very small and located next to the street and at the time we visited a construction ite as well. It is not a place for quite and relaxing away from the busy streets of Kathmandu. The pool area is not very well kept and there are only two beds available. As with the garden this is not a place you want to spend a lot of time for relaxing. It tKes around 20-30 min to walk to the centre of Kathmandu in streets with lots of traffic. Choose this hotel for the nice rooms and friendly staff not for the location, garden and pool.