砂山公園
砂山公園, Chuo Ward, Hamamatsu, Shizuoka Prefecture, Japan- Park
English
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About this hotel
Convenient Location and Amenities
Hotel Sorriso Hamamatsu is conveniently located next to JR Hamamatsu Train Station, making it easy for guests to access transportation. The presence of a convenience store on the first floor adds to the convenience factor, ensuring that guests have everything they need at their fingertips.
Comfortable and Well-Equipped Rooms
The hotel offers contemporary minimalist rooms equipped with modern amenities such as a flat-screen TV, electric kettle, and free Wi-Fi. The attached bathrooms are well-appointed with bath and shower facilities, along with complimentary toiletries. Guests can also enjoy free video-on-demand programs during their stay.
Exceptional Services and Dining Options
Guests can start their day with a complimentary buffet breakfast featuring a variety of hot dishes. The hotel's 24-hour front desk staff are available to assist with various services, including luggage storage, massage treatments, and laundry services. Additionally, vending machines selling drinks are conveniently located on the premises.
Book your stay at Hotel Sorriso Hamamatsu for a convenient and comfortable experience.
Nearby Attractions
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自然観察園
自然観察園, Chuo Ward, Hamamatsu, Shizuoka Prefecture, Japan- Park
海老塚公園
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駅南公園
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砂山児童遊園
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塩町公園
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寺島西公園
寺島西公園, Chuo Ward, Hamamatsu, Shizuoka Prefecture, Japan- Park
河合小市像
河合小市像, 河合楽器通り, Chuo Ward, Hamamatsu, Terajima-cho 430-0925, Japan- Memorial
戰歿者慰靈塔
戰歿者慰靈塔, 河合楽器通り, Chuo Ward, Hamamatsu, Terajima-cho 430-0925, Japan- Memorial
北寺島公園
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五社公園
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千万両猫
千万両猫, 稲荷通り, Chuo Ward, Hamamatsu, Tamachi 430-0944, Japan- Public Art
- Wheelchair Accessible
光海霊神の碑
光海霊神の碑, 五社神社通り, Chuo Ward, Hamamatsu, Togi-machi 430-0937, Japan- Memorial
浜松城大手門跡
浜松城大手門跡, Ote-dori, Chuo Ward, Hamamatsu, Renjaku-cho 430-0946, Japan- Monument
東ふれあい公園
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Important Information
A deposit may be required at the property.
Stay Details
Check-in from
03:00 PM
Check-out by
11:00 AM
Parking
PAID
Children
Allowed
Pets
Not allowed
Amenities
WiFi available
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
Fax/photocopying
Facilities for disabled guests
Ironing service
Dry cleaning
Shared lounge/TV area
Parking garage
Wheelchair accessible
Vending machine - drinks
Toilet with grab rails
Kid-friendly buffet
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Physical distancing rules followed
Cashless payment available
Fire extinguishers
First aid kit available
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Guest room sealed after cleaning
Physical distancing in dining areas
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Security alarm
Thermometers for guests provided by property
Key card access
Room Types
Standard Double Room - Smoking
Up to 3 guests12 sqmDouble bed (131-150 cm wide)
Contemporary minimalist rooms feature a flat-screen TV, an electric kettle and a fridge. The attached bathroom comes with bath and shower facilities and a hairdryer. Video-on-demand is available.
These smoking rooms come with a double bed.
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
Double bed (131-150 cm wide)
Room details
12 sqm
In-room amenities
ShowerTVTelephoneAir conditioningHair dryerMini-fridgeRefrigeratorDeskToiletPrivate bathroomHeatingSlippersAlarm clockElectric kettleBidetUpper floors accessible by elevator
Standard Double Room - Non-Smoking
Up to 3 guests12 sqmDouble bed (131-150 cm wide)
Contemporary minimalist rooms feature a flat-screen TV, an electric kettle and a fridge. The attached bathroom comes with bath and shower facilities and a hairdryer. Video-on-demand is available.
These nonsmoking rooms come with a double bed.
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
Double bed (131-150 cm wide)
Room details
12 sqm
In-room amenities
ShowerTVTelephoneAir conditioningHair dryerMini-fridgeRefrigeratorDeskToiletPrivate bathroomHeatingSlippersAlarm clockElectric kettleBidetUpper floors accessible by elevator
Standard Single Room - Non-Smoking
Up to 1 guests12 sqmTwin bed (90-130 cm wide)
Contemporary minimalist rooms feature a flat-screen TV, an electric kettle and a fridge. The attached bathroom comes with bath and shower facilities and a hairdryer. Video-on-demand is available.
These nonsmoking rooms come with a single bed.
Sleeps
Up to 1 guests
1 adults
Beds
Twin bed (90-130 cm wide)
Room details
12 sqm
In-room amenities
ShowerTVTelephoneAir conditioningHair dryerMini-fridgeRefrigeratorDeskToiletPrivate bathroomHeatingSlippersAlarm clockElectric kettleBidetUpper floors accessible by elevator
Standard Twin Room - Non-Smoking
Up to 3 guests14 sqm2 Twin bed (90-130 cm wide)
Contemporary minimalist rooms feature a flat-screen TV, an electric kettle and a fridge. The attached bathroom comes with bath and shower facilities and a hairdryer. Video-on-demand is available.
These nonsmoking rooms come with 2 single beds.
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
2 Twin bed (90-130 cm wide)
Room details
14 sqm
In-room amenities
ShowerTVTelephoneAir conditioningHair dryerMini-fridgeRefrigeratorDeskToiletPrivate bathroomHeatingSlippersAlarm clockElectric kettleBidetUpper floors accessible by elevator
Executive Twin Room - Smoking
Up to 3 guests28 sqm2 Twin bed (90-130 cm wide)
Room with a separate toilet, bathroom and 2 hand basins. Contemporary minimalist rooms feature a flat-screen TV, an electric kettle and a fridge. The attached bathroom comes with bath and shower facilities and a hairdryer. Video-on-demand is available.
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
2 Twin bed (90-130 cm wide)
Room details
28 sqm
In-room amenities
ShowerTVTelephoneAir conditioningHair dryerMini-fridgeRefrigeratorDeskToiletPrivate bathroomHeatingSlippersSofaAlarm clockElectric kettleBidet
Deluxe Twin Room - Non-Smoking
Up to 3 guests17 sqm2 Twin bed (90-130 cm wide)
Spacious room with a sofa. Contemporary minimalist rooms feature a flat-screen TV, an electric kettle and a fridge. The attached bathroom comes with bath and shower facilities and a hairdryer. Video-on-demand is available.
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
2 Twin bed (90-130 cm wide)
Room details
17 sqm
In-room amenities
ShowerTVTelephoneAir conditioningHair dryerMini-fridgeRefrigeratorDeskToiletPrivate bathroomHeatingSlippersSofaAlarm clockElectric kettleBidet
Deluxe Double Room
Up to 3 guests21 sqmQueen bed (151-180 cm wide), Sofa bed (Variable Size)
The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV, an electric kettle, a sofa and a carpeted floor.
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
Queen bed (151-180 cm wide), Sofa bed (Variable Size)
Room details
21 sqm
In-room amenities
ShowerTVTelephoneAir conditioningHair dryerMini-fridgeRefrigeratorDeskToiletPrivate bathroomHeatingSlippersSofaAlarm clockElectric kettleBidet
Corner Double Room - Non-Smoking
Up to 3 guests14 sqmDouble bed (131-150 cm wide)
A corner room. Contemporary minimalist rooms feature a flat-screen TV, an electric kettle and a fridge. The attached bathroom comes with bath and shower facilities and a hairdryer. Video-on-demand is available.
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
Double bed (131-150 cm wide)
Room details
14 sqm
In-room amenities
ShowerTVTelephoneAir conditioningHair dryerMini-fridgeRefrigeratorDeskToiletPrivate bathroomHeatingSlippersAlarm clockElectric kettleBidetUpper floors accessible by elevator
Deluxe Single Room - Non-Smoking
Up to 1 guests12 sqmTwin bed (90-130 cm wide)
Features a semi-double bed (47 in wide). Contemporary minimalist rooms feature a flat-screen TV, an electric kettle and a fridge. The attached bathroom comes with bath and shower facilities and a hairdryer. Video-on-demand is available.
Sleeps
Up to 1 guests
1 adults
Beds
Twin bed (90-130 cm wide)
Room details
12 sqm
In-room amenities
ShowerTVTelephoneAir conditioningHair dryerMini-fridgeRefrigeratorDeskToiletPrivate bathroomHeatingSlippersAlarm clockElectric kettleBidetUpper floors accessible by elevator
Deluxe Single Room - Smoking
Up to 1 guests12 sqmTwin bed (90-130 cm wide)
Features a semi-double bed (47 in wide). Contemporary minimalist rooms feature a flat-screen TV, an electric kettle and a fridge. The attached bathroom comes with bath and shower facilities and a hairdryer. Video-on-demand is available.
Sleeps
Up to 1 guests
1 adults
Beds
Twin bed (90-130 cm wide)
Room details
12 sqm
In-room amenities
ShowerTVTelephoneAir conditioningHair dryerMini-fridgeRefrigeratorDeskToiletPrivate bathroomHeatingSlippersAlarm clockElectric kettleBidetUpper floors accessible by elevator
Family Room
Up to 3 guests21 sqm2 Twin bed (90-130 cm wide), Futon Mat (Variable Size)
The family room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This family room is air-conditioned and has a flat-screen TV, tatami, an electric kettle and a carpeted floor.
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
2 Twin bed (90-130 cm wide), Futon Mat (Variable Size)
Room details
21 sqm
In-room amenities
ShowerTVTelephoneAir conditioningHair dryerMini-fridgeRefrigeratorDeskToiletPrivate bathroomHeatingSlippersAlarm clockElectric kettleBidetUpper floors accessible by elevator
Family Twin Room, Non Smoking
Up to 4 guestsFuton Mat (131-150 cm wide)
2 Twin Beds OR 1 Double Futon
Internet - Free WiFi and wired internet access
Entertainment - 32-inch TV with digital channels
Food & Drink - Refrigerator
Sleep - Select Comfort bed and premium bedding
Bathroom - Shower/tub combination, a toilet with electronic bidet, and slippers
Practical - Desk, phone, and local maps
Comfort - Air conditioning, heating, and fresh bed sheets every 2 days
Accessibility - Wheelchair accessible
Need to Know - Limited housekeeping, bed sheets not available
Non-Smoking
Sleeps
Up to 4 guests
2 adults · 3 children
Beds
Futon Mat (131-150 cm wide)
In-room amenities
TVTelephoneAir conditioningHair dryerMini-fridgeRefrigeratorDeskHeatingSlippersBidetWheelchair accessiblePremium beddingFree WiFiSleep Number by Select Comfort mattressToilet with electronic bidetLocal maps
Standard Single Room - Smoking
Up to 1 guests12 sqmTwin bed (90-130 cm wide)
Contemporary minimalist rooms feature a flat-screen TV, an electric kettle and a fridge. The attached bathroom comes with bath and shower facilities and a hairdryer. Video-on-demand is available.
Sleeps
Up to 1 guests
1 adults
Beds
Twin bed (90-130 cm wide)
Room details
12 sqm
In-room amenities
ShowerTVTelephoneAir conditioningHair dryerMini-fridgeRefrigeratorDeskToiletPrivate bathroomHeatingSlippersAlarm clockElectric kettleBidetUpper floors accessible by elevator
Corner Double Room - Smoking
Up to 3 guests14 sqmDouble bed (131-150 cm wide)
A corner room. Contemporary minimalist rooms feature a flat-screen TV, an electric kettle and a fridge. The attached bathroom comes with bath and shower facilities and a hairdryer. Video-on-demand is available.
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
Double bed (131-150 cm wide)
Room details
14 sqm
In-room amenities
ShowerTVTelephoneAir conditioningHair dryerMini-fridgeRefrigeratorDeskToiletPrivate bathroomHeatingSlippersAlarm clockElectric kettleBidetUpper floors accessible by elevator
Single Room - Smoking
Up to 1 guests10 sqmTwin bed (90-130 cm wide)
Features a 39 in wide single bed. Contemporary minimalist rooms feature a flat-screen TV, an electric kettle and a fridge. The attached bathroom comes with bath and shower facilities and a hairdryer. Video-on-demand is available.
Sleeps
Up to 1 guests
1 adults
Beds
Twin bed (90-130 cm wide)
Room details
10 sqm
In-room amenities
ShowerTVTelephoneAir conditioningHair dryerMini-fridgeRefrigeratorDeskToiletPrivate bathroomHeatingSlippersAlarm clockElectric kettleBidetUpper floors accessible by elevator
Standard Twin Room - Smoking
Up to 3 guests14 sqm2 Twin bed (90-130 cm wide)
Contemporary minimalist rooms feature a flat-screen TV, an electric kettle and a fridge. The attached bathroom comes with bath and shower facilities and a hairdryer. Video-on-demand is available.
These smoking rooms come with 2 single beds.
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
2 Twin bed (90-130 cm wide)
Room details
14 sqm
In-room amenities
ShowerTVTelephoneAir conditioningHair dryerMini-fridgeRefrigeratorDeskToiletPrivate bathroomHeatingSlippersAlarm clockElectric kettleBidetUpper floors accessible by elevator
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(961 total)
Provider-sourced guest reviews.
5/10
Reviewed Sep 14, 2026Gute Lage gleich an der Hamamatsu Station und am Busbahnhof. Shoppings Malls in direkter Umgebung
Unser Zimmer lag genau neben dem „Staff-Fahrstuhl“ der sehr laut war. Gegenüber vom Zimmer waren große Lüftungsanlagen eines Gebäudes. Kein Englisch-sprechendes Personal Beim Frühstück keine Option für Veganer oder Vegetarier. Frühstück sehr einseitig Sofa war fleckig, geflickte Bettwäsche. Neue Handtücher wurden an die Tür gegangen oder die alten nicht abgeholt. Müll wurde nicht entsorgt Bad winzig klein
8/10
Reviewed Sep 11, 2026清潔感があり良かった
7/10
Reviewed Sep 8, 2026領収書の登録番号 T○✖️○ 教えてください。
8/10
Reviewed Sep 8, 2026アクセスの良さ抜群
8/10
Reviewed Sep 7, 2026部屋が綺麗
ありません
10/10
Reviewed Sep 7, 2026従業員が親切だった
自家用車を停める場所が確保されてたらいいのになと思った
8/10
Reviewed Aug 29, 2026食事が美味しかったことと駅前だったこと^_^
8階の廊下の匂いが気になりました。
6/10
Reviewed Aug 13, 2026清潔。朝食が美味しい。
壁が薄い。隣室からのイビキがひどく響くのでほとんど眠れなかった。こんな事は初めてだった。
8/10
Reviewed Aug 10, 2026スタッフ、調理の方がとても丁寧な対応。 挨拶とてもよい。
6/10
Reviewed Aug 7, 2026立地が駅近で非常によく隣がセブンなので便利です
最初に通された部屋がたばこか湿気かカビ臭くて、部屋を変えてもらいましたがまだましになったもののまだ匂いは残っていました。もしかしたら建物自体がもう古いのかもしれないです
10/10
Reviewed Aug 4, 2026接客
特に無し
8/10
Reviewed Jul 21, 2026駅から近く、居酒屋も同じビル内で便利。
9/10
Reviewed Jul 14, 2026新幹線改札口から２分、とっても便利
特になし
7/10
Reviewed Jul 12, 2026朝食時のスタッフさんはとても感じ良かったです。 ルームキーなどは安心、安全で使いやすかっです。
別にないです。
8/10
Reviewed Jul 2, 2026Great location right by the station. Very clean and helpful staff and a great breakfast.
The rooms are very small, but this is what we expected.
7/10
Reviewed Jun 29, 2026受付のお嬢さんが親切で、ありがたかった。
特になかった。
8/10
Reviewed Jun 27, 2026室内の清潔さ。また内装も新しく、個室ながらも机とその前にTVもあって、ビジネスマンが使いやすいように、よく考えてあるところ。
椅子が滑りやすくて安定しないところ。これは改善点かな。 TVは結局、ベッドに横になって観ていた。
9/10
Reviewed Jun 24, 2026スタッフの方も親切で 快適に過ごせました。 朝食も美味しかったです
9/10
Reviewed Jun 13, 2026駅近で良かったです。
10/10
Reviewed Jun 12, 2026部屋が綺麗、朝食が美味しかった
8/10
Reviewed Jun 11, 2026食堂を夜、自由に使えたこと。 駅から近い。
バスルーム、洗面台が狭かった。
9/10
Reviewed Jun 6, 2026HOTELの1、２階が飲食店で手頃に食事が出来た事
8階がフロントだった事？かな カーテンを開けると駅のホームが近く景観は悪い
7/10
Reviewed Jun 4, 2026チェックアウトの時に大型の荷物預かり場があるか聞いたところ、ホテルで預かりますよと快く引き受けて下さいました。お陰で手ぶらで快適に観光が出来ました。本当にありがとうございました！
食事に少しフルーツがあると嬉しかったです！
9/10
Reviewed May 31, 2026朝食が美味しかったです。
駐車場有りだったから選んだ物の、事前予約制だと、到着後に言われて、満車ですと。 近くのパーキングを教えられましたが、 出入り毎に料金が発生するらしく、結局駅の近場で夕飯となりました。
8/10
Reviewed May 29, 2026スタッフの対応 ベルトの金具が外れ、ベルト長さを調整したいときに、ハサミを快く借して頂いたこと。
朝食に浜松ならではの料理一品があればさらによかったかな。
7/10
Reviewed May 23, 2026建物自体は新しくないが清潔だった
窓のカーテンを開けると、隣りのオフィスビル から見えてしまう
7/10
Reviewed May 19, 2026駅から近くて、立地が良かった(*^^*) 朝ごはんが美味しかった！ ベッドが快適だった！ コインランドリーが付いていたのが嬉しかった。
フロントが8階だったので来てすぐチェックインができなかった。またチェックアウト時も1回8階まで行ってまた降りないといけないのが手間だった。 朝ごはんに、もう少し静岡や浜松らしいメニューがあったらよかった。
8/10
Reviewed May 19, 2026駅に近くコストパーフォーマンスが良い。
8/10
Reviewed May 17, 2026駅近 スタッフさん、みんな笑顔で良かった。
フロントが8階なので、チェックアウト後に荷物預けて取りに行くのが少し時間かかる。
7/10
Reviewed May 12, 2026駅から近い
うなぎ屋が2階にあり、匂う
4/10
Reviewed May 8, 2026駅に近い。
隣の部屋のTV、話し声で、夜中までうるさかった。朝食が、今ひとつだった。
7/10
Reviewed Apr 27, 2026駅に近くよかった
別の部屋の音が気になった
6/10
Reviewed Apr 26, 2026朝食が美味しかった。 朝食時、出迎えて下さるスタッフの対応が気持ちよかった。
部屋のデスクにある照明に埃が溜まっていて、一部ぶら下がっていた。その他がよかっただけに少し残念だった。
9/10
Reviewed Apr 19, 2026朝食が美味しかった。特に朝カレーは JAL国際線のラウンジカレーとよく似てた。 スタッフの対応がとても良かった。長時間無料の飲み物と共にラウンジを使える点も良かった。
特になし。
10/10
Reviewed Apr 13, 2026駅からめちゃくちゃ近かった
特になし
10/10
Reviewed Apr 12, 2026Very convenient location, right next to Shinkansen Hamamatsu station with eateries, shopping and bus terminal all within 5 mins walking distance. Breakfast was great too.
Room is a bit on the smaller side so would recommend getting the corner rooms if you have children.
7/10
Reviewed Apr 9, 2026駅近
8/10
Reviewed Apr 3, 2026夕食のカレー、朝食がよかった。
とくになし
8/10
Reviewed Apr 1, 2026朝食 静岡おでんとカレーが美味しかった
8/10
Reviewed Mar 31, 2026チェックアウトがゆっくりでよかったのでのんびり出来ました。朝、時間があるからモーニングもゆっくりいただきました
エアコンが暖房onlyにセットされていたのですが3月下旬はちょっと暑くない？って日もあります 部屋でコントロール出来たらもっと快適だったなぁ
7/10
Reviewed Mar 30, 2026思ったよりも部屋のスペースは狭く感じなかった ラウンジが開放されていて助かった
トイレ・バスが狭すぎた
7/10
Reviewed Mar 30, 2026浜松駅に近い
室温調整が満足できなかった
10/10
Reviewed Mar 29, 2026Was only hotel available
All was good from the hotel, except no way to cool the room other than opening the window.
10/10
Reviewed Mar 27, 2026チェックイン前、チェックアウト後もスーツケースを預かっていただき、非常に助かりました。
朝食に食パンやフランスパンがあるとさらにうれしいです。
8/10
Reviewed Mar 22, 2026Breakfast options
Staff took time to checkin
5/10
Reviewed Mar 22, 2026駅からすぐの為活動し易かった 朝食に浜松おでんが出され地元料理が体験できました
チェックイン時のウェルカムドリンク アイスコーヒーがぬるかった 朝食に浜松ギョーザを出して欲しかった 駅近辺の観光案内をしてほしかった
8/10
Reviewed Mar 20, 2026スタッフの細やかな対応
食堂の景色がビルだから残念
7/10
Reviewed Mar 11, 2026Location, breakfast
n/a
3/10
Reviewed Mar 10, 2026場所が分かりにくく探すのに時間がかかりました 駐車料金が2000円かかりびっくりでした
10/10
Reviewed Feb 24, 2026Hotel is well located right next to train station and easy access to buses, restaurants and shopping. The staff were exceptional - eager to help with our needs and enquires - the language barrier was easily navigated with google translate.
Found the bed a little hard
10/10
Reviewed Feb 22, 2026朝食の美味しさ
最初に受付の場所がわからなかった
8/10
Reviewed Feb 13, 2026スタッフね好印象 清潔感 部屋の広さ
10/10
Reviewed Feb 10, 2026施設がきれいで朝食も美味しい。エアコンの効きも文句なし。8階がフロントでびっくり。居酒屋もコンビニも近くて便利。
浜松駅に近いのは便利だが、駅側の部屋だと新幹線の通過時の騒音が多少気になるかもしれません。2、3秒位だけど頻繁に通ります。
10/10
Reviewed Jan 20, 2026浜松駅にとにかく近い。朝ごはん無料。
強いていえばアメニティにスキンケアがない
8/10
Reviewed Jan 20, 2026駅に近いことが一番でしたね。 その他は特に問題視するようなところはありませんでした。
なし
7/10
Reviewed Jan 19, 2026シャワーの水圧が高くて快適でした 天候が悪くても駅からすごく近くて良かった
土日の宿泊だったので、宿泊の人が多かったからなのか、朝食時にお米をたくさん炊いていたにも関わらずお米がなくなったって言われた パンも焼きたてが食べれたのは嬉しかったが、無くなっても出てくるのが遅かった おかずなども無くなっても出てくるのに、時間がかかってた 部屋にもう一脚、椅子が欲しいと思った
6/10
Reviewed Jan 19, 2026無料の朝食が付いてるのがいい。
枕か高くなかなか寝れなかった
6/10
Reviewed Jan 19, 2026朝食が美味しく、スタッフも親切だった。ベッドもここち良かった
歯ブラシなどが受付の横にあるのに気づかなかった。
10/10
Reviewed Jan 13, 2026スタッフの対応がとても良い
9/10
Reviewed Jan 4, 2026早餐品質很不錯，可惜提供的份量不太夠。
7/10
Reviewed Jan 2, 2026駅近でした。 朝食レストランの従業員さんの対応が素晴らしくとても心地よい時間を過ごせました。
汚い
8/10
Reviewed Dec 30, 2025駅から近い。スタッフが丁寧。
トイレに温便座機能がなく、冬だったので冷たかった。
4/10
Reviewed Dec 23, 2025フロントの対応がいまいちだった。コインパークについて問い合わせたら、多分そうだと思いますって返事がきたのにはびっくり。お客に多分って返事はないなぁと思いました。コスメの置いてある場所もわからなくて、結局コンビニで買った。部屋からの景色は隣のビルの壁だし。そういう事も情報として欲しい。景色良くないって前もってわかってれば変な期待もしないで、ただ寝るだけって割り切れるけど。とにかくフロントの対応が悪かったことから始まった。1番初めの対応は大事ですよ。接遇の研修は最低限受けているはずなのでは?って思ってしまいました。
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •駅近
- •朝食が美味しい
Areas to consider
- •汚い
- •サービスがいまいち
Cleanliness
7/10The reviews mentioned instances of dirtiness, impacting the cleanliness sentiment.
Service
8.5/10Overall service was positively reviewed, though some negative comments about front desk staff were noted.
Location
9/10Multiple reviews highlighted the convenience of being close to the station.
Room Quality
7.5/10Comments about cramped rooms and lack of amenities like adequate storage affected the sentiment.
Amenities
7/10The lack of modern amenities such as heated toilet seats and limited provided items were criticized.
Value for Money
8/10Many guests felt the price was justified, though there were mixed feelings about service level.
Food and Beverage
9/10Reviews frequently praised the quality and variety of breakfast options.
Overall Experience
8/10While there were complaints, the overall stay was perceived positively, especially for the price.