Vista Panorámica
Vista Panorámica, Ruta 9 Norte, 616 0988 Puerto Natales, Chile- Viewpoint
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About this hotel
Luxurious Accommodations with Stunning Views
Experience the beauty of Ultima Esperanza Bay from the comfort of your stylish room at Hotel Altiplanico Puerto Natales. Enjoy modern amenities like free Wi-Fi, hot tub, and breathtaking views of the bay.
Relaxation and Entertainment
Unwind in the chic living room area overlooking the bay, or catch up on your favorite shows in the common TV room with bar service. The perfect way to relax after a day of exploring the natural wonders of Puerto Natales.
Culinary Delights and Local Experiences
Indulge in a delicious buffet breakfast with regional flavors, savor authentic regional cuisine and seafood specialties at the restaurant, or opt for room service for a cozy night in. Let our tour desk guide you in discovering the hidden gems of the area, including Milondon Cave and Torres del Paine.
Book now to elevate your stay at Hotel Altiplanico Puerto Natales!
Nearby Attractions
Milodón
Milodón, Ruta 9 Norte, 616 0988 Puerto Natales, Chile- Memorial
Monumento de la Mano
The Hand, Avenida Pedro Montt, 616 0988 Puerto Natales, Chile- Public Art
Galpón Patagonia - Centro Cutural
Galpón Patagonia - Centro Cutural, Avenida Pedro Montt, 616 0988 Puerto Natales, Chile- Attraction
Mirador Muelle Antiguo
Mirador Muelle Antiguo, Avenida Pedro Montt, 616 0988 Puerto Natales, Chile- Viewpoint
Alberto De Agostini
Alberto De Agostini, Avenida Pedro Montt, 616 0988 Puerto Natales, Chile- Memorial
Plaza de Armas Arturo Prat
Plaza de Armas Arturo Prat, Puerto Natales, Provincia de Última Esperanza, Chile- Park
Amores de viento en Natales
Amores de viento en Natales, Avenida Pedro Montt, 616 0988 Puerto Natales, Chile- Public Art
Arturo Prat
Arturo Prat, Herman Eberhard, 616 0940 Puerto Natales, Chile- Public Art
María Auxiliadora
María Auxiliadora, Herman Eberhard, 616 0940 Puerto Natales, Chile- Statue
Parque Avenida Santiago Bueras
Parque Avenida Santiago Bueras, Puerto Natales, Provincia de Última Esperanza, Chile- Park
Parque Avenida Santiago Bueras
Parque Avenida Santiago Bueras, Puerto Natales, Provincia de Última Esperanza, Chile- Park
Parque Avenida Santiago Bueras
Parque Avenida Santiago Bueras, Puerto Natales, Provincia de Última Esperanza, Chile- Park
Parque Avenida Santiago Bueras
Parque Avenida Santiago Bueras, Puerto Natales, Provincia de Última Esperanza, Chile- Park
Parque Avenida Santiago Bueras
Parque Avenida Santiago Bueras, Puerto Natales, Provincia de Última Esperanza, Chile- Park
Iglesia movimiento
Iglesia movimiento, Blanco Encalada, 616 0000 Puerto Natales, Chile- Public Art
Monumento al Minero
Monumento al Minero, Avenida Santiago Bueras, 616 0534 Puerto Natales, Chile- Memorial
Important Information
LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.
A deposit may be required at the property.
Stay Details
Check-in from
02:00 PM
Check-out by
11:00 AM
Parking
FREE
Children
Allowed
Pets
Not allowed
Amenities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Hiking
Laundry
Luggage storage
Safety deposit box
Bar
Fax/photocopying
Tour desk
Non-smoking throughout
Private parking
Allergy-free room
Snack bar
Room Types
Twin Room
Up to 2 guests30 sqm2 Twin bed (90-130 cm wide)
A chic room styled with natural fabrics and featuring open views of Ultima Esperanza Bay. It is equipped with twin beds, Wi-Fi access and a private bathroom with free toiletries.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
30 sqm
In-room amenities
ShowerSafety deposit boxTelephoneHair dryerDeskToiletPrivate bathroomHeatingCots
Double Room
Up to 2 guests30 sqmDouble bed (131-150 cm wide)
A chic room styled with natural fabrics and featuring open views of Ultima Esperanza Bay. It is equipped with a Queen size bed, Wi-Fi access and a private bathroom with free toiletries.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
30 sqm
In-room amenities
ShowerSafety deposit boxTelephoneHair dryerDeskToiletPrivate bathroomHeatingCots
Triple Room
Up to 3 guests30 sqm3 Twin bed (90-130 cm wide)
A chic room styled with natural fabrics and featuring open views of Ultima Esperanza Bay. It is equipped with Wi-Fi access and a private bathroom with free toiletries.
Sleeps
Up to 3 guests
3 adults · 1 children
Beds
3 Twin bed (90-130 cm wide)
Room details
30 sqm
In-room amenities
ShowerSafety deposit boxTelephoneHair dryerDeskToiletPrivate bathroomHeating
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(435 total)
Provider-sourced guest reviews.
10/10
Reviewed Jun 1, 2026La decoracion
3/10
Reviewed May 26, 2026Localisation. au bord du lac mais excentrée du centre ville ( taxi necessaire)
Ambiance froide, couloir ressemblant à une gare. Décor minimaliste Matelas sur un bloc de béton où vous vous hurtez Route très passante avec beaucoup de bruit très tôt le matin
5/10
Reviewed May 26, 2026AMBIENTE, BIEN
UNA ARAA EN LA HABITACION, DEBIDO A ESTO DEBI CAMBIERME DE HOTEL
9/10
Reviewed May 20, 2026Das Hotel ist sehr stylish und sehr konfortabel. Auch das Frühstücksbuffet war sehr gut.
Das Internet war im Zimmer eher schwach, was die Planung unserer Weiterreise erschwerte.
7/10
Reviewed May 20, 2026Localização e café da manhã excelentes! Quarto muito espaçoso.
O Wi-Fi é péssimo no quarto, praticamente não funciona e pra piorar também não tem sinal de celular.
10/10
Reviewed May 15, 2026Comodidad, personal, calefacción, vista, comida.
Nada.
10/10
Reviewed May 14, 2026Great location , easy to park . Lovely staff
Breakfast was okay , maybe a bit better if they had different hot dishes or an omelette option , but what we had was good
9/10
Reviewed May 11, 2026Las camas muy cómodas y la vista al mar maravillosa, tienen unas bancas para sentarse y se puede apreciar una vista espectacular. Ademas, el desayuno exquisito.
Tuvimos un problema con el agua caliente en la habitación que afecto los 2 días de alojamiento, entiendo que fueron a reparar pero no se soluciono. De todas formas nos facilitaron las llaves de otra habitación para ocupar la ducha.
10/10
Reviewed May 10, 2026Buen lugar. Lo mejor es la vista.
9/10
Reviewed May 5, 2026It was unique, comfortable and clean with a beautiful view.
The WiFi in the rooms was very slow. It was better in the lobby area.
9/10
Reviewed May 4, 2026La decoración
Muy fuerte la calefacción
9/10
Reviewed May 4, 2026Perfect view, a nice breakfast, a convenient and spacious room, and a warm radiator.
Mud in the parking area, sockets in the room as old as my grandpa’s car, no debit cards accepted.
10/10
Reviewed May 3, 2026La ubicación con una hermosa vista al mar, la comida exquisita y una excelente calefacción. Un hermoso hotel.
Todo impecable.
9/10
Reviewed May 1, 2026Su arquitectura y la vista
10/10
Reviewed Apr 26, 2026Las instalaciones hermosas y atención muy amable.
10/10
Reviewed Apr 26, 2026El diseño de sus instalaciones y la comida, el servicio también fue bueno
8/10
Reviewed Apr 25, 2026La vue est magnifique Chambre confortable
10/10
Reviewed Apr 25, 2026Vistas, desayuno, atención del personal, comodidad de la cama, ubicación, diseño y arquitectura
Tener agua en botella en las habitaciones
8/10
Reviewed Apr 25, 2026WLAN ist STARLINK Frühstück ist ein tolles buffet
10/10
Reviewed Apr 24, 2026Design, comfortable, friendly staff, views
Common rest area is not that comft
8/10
Reviewed Apr 20, 2026El hotel muy lindo y comodo , la vista increible , desayuno bien , cena regular , wifi en las piezas muy malo , ducha muy mala
La ducha
8/10
Reviewed Apr 18, 2026Goede bedden. Goede douche. Het ontbijt is eenvoudig maar prima. Gewoon een prima hotel voor een goede prijs
Het is niet echt een gezellig hotel. Door de bunkerachige bouw is het erg industrieel. De verlichting in de gangen zou s avonds meer licht moeten geven
9/10
Reviewed Apr 18, 2026Excelente vista, excelente atención
10/10
Reviewed Apr 15, 2026Emplacement remarquable. Chambre très agréable avec jolie vue. Personnel aimable et disponible.
10/10
Reviewed Apr 15, 2026Design and view
8/10
Reviewed Apr 8, 2026La vista, tranquilidad, habitaciones y restorant
Cafe, sin TV o musica.
9/10
Reviewed Apr 6, 2026Un alojamiento realmente espectacular, muy grato despertar con tan bonitas vistas que tenía el hotel. La atención principalmente de las señoritas que servían el desayuno fue muy grata, eran muy amables y con muy buena disposición.
Lo único malo es que se escuchaba bastante lo que pasaba en la habitación de al lado y en los pasillos cuando pasaban otros huéspedes. La señal del wifi es muy inestable pero igual ayuda a desconectarse un poco de la vida diaria.
10/10
Reviewed Apr 3, 2026El Diseño la arquitectura.
6/10
Reviewed Apr 3, 2026The staff was very pleasant and accommodating. The semi-isolated location looking out to the water was very nice.
Wifi coverage in our room was basically non-existent. That's a big miss and what made it even worse was, given the price point of the hotel, reliable, accessible WiFi should be an absolute given. The soundproofing in the rooms was poor.
10/10
Reviewed Apr 3, 2026Todo.
9/10
Reviewed Apr 2, 2026LAS ALMOHADAS Y CAMA
EL WIFI PESIMO
8/10
Reviewed Mar 9, 2026Hôtel très sympa au bord du lac avec une vue magnifique
Peut être le prix
7/10
Reviewed Mar 4, 2026Me gustó la habitación, el baño, el desayuno y la comida que ofrecía el restaurant
No nos contaron que contaban con tinaja, lo cual nos enteramos al preguntar nosotros antes de irnos del hotel. Los pasillos del sector de habitaciones bastante oscuros, considerando que en ocasiones se regresa al hotel de noche y no hay rampa para subir y bajar la maleta a las habitaciones inferiores, tampoco había personal encargado de ayudarnos a hacerlo, nos ayudó la recepcionista, pero tuvo que dejar supuesto desatendido durante ese tiempo. Agregarías spa o al menos opción de masaje
8/10
Reviewed Mar 4, 2026The view
No WiFi in the room
4/10
Reviewed Feb 24, 2026Mal servcio Sin Internet en zona de habitaciones No es compatible precio calidad Poca profesionalidad del personal
9/10
Reviewed Feb 22, 2026Great location for getting in and out quickly. Amazing rooms against the mountain.
9/10
Reviewed Feb 14, 2026Tolles Hotel mit zauberhafter Sicht auf das Meer, die Berge
WLAN in den Zimmern ist ungenügend Servicepersonal im Restaurant unaufmerksam,
5/10
Reviewed Feb 13, 2026Персонал был не приветливым, обычно в хороших отелях персонал идет навстречу гостя и старается решить любую ситуацию, но тут нельзя так сказать. Написано что вайфай есть на территории всего отеля, что является ложью. Вайфай тянет только на ресепшене. Завтрак абсолютно скудный. Персонал не говорит на английском от слова совсем и по моему мнению даже не пытается понять. Если уже претендуете на 4 звезды, так надо соответствовать!!!
9/10
Reviewed Feb 12, 2026La ubicación es muy buena. La arquitectura del hotel es maravillosa, tiene una excelente vista y te sientes parte de la naturaleza por el hecho de que el hotel está integrado con el terreno donde se construyó.
Encuentro que le falta staff, por ejemplo la recepcionista estaba a cargo de calentar el hot tub. Un hotel de este nivel debiese tener personal específico para esto. En la cena que estuvimos el 5 de febrero 2026 faltaron meseros a excepción de uno. Sin tener apoyo de sus superiores en ese episodio de estrés laboral. Agregaría batas en la habitación para el hot tub. Además de un fitness center pequeño.
9/10
Reviewed Feb 11, 2026Hotel muy acogedor y cómodo. La vista desde las habitaciones y desde la salita de estar, insuperable. Comida deliciosa
Nada
9/10
Reviewed Jan 31, 2026Excelente café da manhã
Temperatura elevada do quarto e blackout insuficiente
10/10
Reviewed Jan 27, 2026Hotel położony poza miastem, jest chodnik dla pieszych wzdłóż oceanu /fiordu/. Ciekawa architetura hotelu, który jest wkomponowany w zielone wzgórze. Widok na fiord.
Woda pod prysznicem ciągle zmienia temperaturę. Brak jakichkolwiek warzyw na śniadanie.
8/10
Reviewed Jan 27, 2026Very comfortable bed and good sized room. Friendly and attentive staff. Food quality in restaurant very good.
The room needed a little updating but the most frustrating aspects were the lack of a thermostatic shower (which meant getting scolded every few seconds by hot water) and the absence of internet in the bedroom (wifi connection but no service).
10/10
Reviewed Jan 26, 2026El hotel en general, las personas son muy amables y con muy buena disposición, la vista de la puesta de sol, excelente
10/10
Reviewed Jan 25, 2026This beautiful hotel is built into the landscape, so the Patagonia winds won't disturb you. It's super close to the airport and an easy ride (or walk) into town.
10/10
Reviewed Jan 22, 2026Me encantó el diseño del hotel y la filosofía de lo sustentable. Fellicitaciones!!! La atención excelente. Nada para criticar.
Me gusto todo.
3/10
Reviewed Jan 21, 2026Staff was very friendly and helpful. The rooms looked nice.
The room was so hot and nosiy I couldnt sleep at all. I reserved two nights but only stayed one night, had to find a different hotel.
9/10
Reviewed Jan 20, 2026早餐豐富，重點是餐廳剛好就在草地旁邊，一邊吃早餐一邊看著窗外景色非常美好，感覺很放鬆很舒服。整個景色非常美麗，公共空間也非常寬敞和舒適，我待在壁爐區一整個晚上欣賞夕陽，一切都非常的美好，我在旅館的期間欣賞大自然整個身心獲得洗滌，草地非常廣大並且整理的很好，非常美麗，走出去後可以直接到海邊，草地區種植的植物非常美麗，有許多鳥類停留。旅館附近還有一隻狗，非常親人非常乖巧。泡澡區環境舒適非常棒。浴室寬敞且有地暖，是我在puertos natales住過最棒的飯店
沒有辦法攜帶寵物，無法跟狗狗一起度過愉快的時光，泡澡區的時間只能從下午開始預約，希望早上也能預約這樣才好安排其他行程
9/10
Reviewed Jan 19, 2026Muy mala la señal de WiFi en las habitaciones
6/10
Reviewed Jan 19, 2026la vista amplia
demasiada calefacción integral en todo el hotel
10/10
Reviewed Jan 19, 2026Fantastic stay - beautifully designed hotel, rooms are spacious and very tastefully and thoughtfully decorated, lovely views, excellent service, fabulous breakfast. Perfect!
10/10
Reviewed Jan 19, 2026Breakfast was good. For our Indian taste, hotel staff accepted to customize the food
7/10
Reviewed Jan 12, 2026Línea de habitaciones enterradas en el suelo. Muy chulo, tranquilo y con vistas. Genial. El restaurante está bien, pero caro.
El wifi de las habitaciones no funciona. Tuvimos una noche ruidosa fuertes en tuberías que no nos dejaron dormir.
2/10
Reviewed Jan 11, 2026The view from the room was nice.
Multiple reasons I would never stay in this hotel again: everything including the beds is made from concret. Only a very small window can be opened so it gets very hot with the sun shining fully on the room.. Be prepared for an uncomfortable night. Breakfast is super basic and absolutely not what you expect when booking such an expensive hotel. Wifi is not functioning, due to all the concrete used. Wifi extenders put in the room do not work. No water, tea or coffee in the room.
8/10
Reviewed Jan 10, 2026Great design, very good food, super nice staff. Comfy beds with a great view.
I couldn’t quite control the temperature in the shower, no AC, and we didn’t get any water in the room.
9/10
Reviewed Jan 8, 2026view and interior design
despite being out of city, rustick, its located not far from the road, and some "not so smart intellectually challenged" people are racing there at night ruining the vibe
9/10
Reviewed Jan 8, 2026Beautiful view and unique design
The pastry at breakfast are stale
10/10
Reviewed Jan 4, 2026Everything was great
10/10
Reviewed Jan 2, 2026Excelente acomodação com aquecimento. Quarto e banheiro amplos, iluminados e confortáveis. Café da manhã agradável e atendimento atencioso. E a deslumbrante para o lago.
10/10
Reviewed Jan 2, 2026Acomodação fora da curva, recomendo 100%.
9/10
Reviewed Jan 2, 2026All rooms have a great view of the water Heated floors in the bathrooms Good restaurant open late every night
The only negative about this hotel is the lack of sound isolation between rooms
6/10
Reviewed Jan 1, 2026El servicio de cenas . Las vistas
No es un hotel de cuatro estrellas. No dispone de servicio de mantenimiento o limpieza fuera de las horas de la mañana . Se nos atascó el baño y nos dieron una fregona para que lo limpiáramos nosotros . Fue tremendo . No me dieron el libro de reclamaciones cuando lo pedí . Por tanto el precio no corresponde con lo que ofrece .
10/10
Reviewed Dec 30, 2025Dinner (excellent dinner with some of the best food I’ve eaten in the world, and tasty and filling ‘lunch boxes’ for those long days out with nature), views (yeah, you’re not in a big city… not even a city….), cleanliness, and sweet staff.
Internet (almost no wifi / mobile network… maybe that’s why I loved the hotel and nature more?), shower (it does the job but such a nice bathroom needs more oomph in the shower department), no filtered water, in-room facilities such as fresh, tea and coffee making facilities (seems lacking in all Chilean hotels, including more expensive ones… boo).
9/10
Reviewed Dec 29, 2025Quarto e banheiro espaçosos. Restaurante super gostoso. A localização é boa para quem está de carro, a pé seria uma caminhada meio longa até o centrinho.
10/10
Reviewed Dec 27, 2025La vista
Nada
10/10
Reviewed Dec 21, 2025After 3 days of camping! This place is exactly what I needed and more, love the view, the room is big and very cozy, breakfast is very good
The hot water is not constant, but it happened to me at a couple other places, maybe this is normal, not sure
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Stunning views (sea/fjord)
- •Stylish design and architecture
- •Friendly, helpful staff
- •Spacious and comfortable rooms / good beds
- •Excellent breakfast / good buffet
- •Good heating and comfortable common areas
- •Convenient parking / easy to park
- •Great location for scenery
Areas to consider
- •Poor in-room Wi‑Fi (better in lobby)
- •Shower / hot water problems in some rooms
- •Occasional noise from busy road early morning
- •Isolated cleanliness issue (spider reported)
- •Some rooms have old sockets / mattress issues
- •Parking area can be muddy
- •No debit card acceptance mentioned
- •Common rest area considered not very comfortable by some
Cleanliness
8.3/10Generally reported as clean and comfortable in many reviews, but isolated negative incidents (spider in a room, issues with shower cleanliness/function) lower the score slightly.
Service
9.6/10Staff repeatedly described as friendly, helpful and attentive; several reviews praise excellent attention and assistance when problems occurred (e.g., offering another room for shower use).
Location
9.8/10Location and views are a standout across reviews (sea/fjord views, architecture by the water); some notes that the hotel is a bit removed from city center or on a busy road, but the vista is repeatedly highlighted.
Room Quality
8.4/10Rooms are often described as spacious and comfortable with good beds, but there are recurring issues: weak/old sockets, problematic showers, occasional mattress complaints (e.g., mattress on concrete) and hot-water interruptions.
Amenities
8.6/10Breakfast and communal areas are praised, parking available, heating works well; consistent negative point is poor in-room Wi‑Fi and occasional common area comfort complaints (common rest area not very comfortable, parking mud, no debit cards accepted).
Value for Money
9.3/10Multiple guests note this is a very good option for the area and good value for price; overall perceptions of value are positive despite some minor service/amenity issues.
Food and Beverage
9.2/10Breakfast is frequently praised (good buffet, excellent breakfast), dinner receives mixed comments (mostly adequate, one review marked dinner as regular), so overall food is rated highly thanks to breakfast quality.
Overall Experience
9.6/10Most reviews describe memorable, recommendable stays emphasizing design, views, comfort and staff; isolated negatives (wifi, shower, occasional bugs, noise) do not dominate the overall positive impression.