The Khyber Himalayan Resort & Spa

Amazing hospitality of the staff

Everything

Location

The exceptional service of the staff

There was absolutely no place to walk in the resort... no lounge chairs in the open to sit and enjoy nature except at the pool patio

One of the best hotels, we stayed globally. Excellent location with great view of the mountain and the valleys. Amazing staff and excellent food.

Nothing

Charged us double the price

Word of mouth

Great hotel, with an outstanding location. Very friendly and responsive staff. Fastest room service I have experienced

Felt overpriced - even considering the quality of the property and warm, friendly staff

Super Location

No Bar

Peace and Tranquility of Mother Nature.

Location, ambience staff

Check out timing, even if you have some problems

Location, hotel service & room quality

Food was not good.

Everyone is so polite and helpful

For the amount you’re paying you expect something special but there’s nothing extra that stands out worth paying the extra money for.

the food quality in brava was excellent along with service. the food quality for dinner in other restaurant was great.

the lunch experience was not good in terms of food quality and service

Khyber Resort is pure magic! Stunning views, delicious food, spotless rooms & warm service. Huge thanks to Firdaus & Nahid for making our stay extra special. Truly one of India’s best! ⭐⭐⭐⭐⭐

good

All the staff are very polite and courteous. Breakfast was amazing. Great spread. Pan Asian and Multi Cuisine restaurants were nice. The pan Asian menu is a little limited.

Everything was amazing. There is nothing that I did not like.

Location

Ambience

Awesome location great service

Letting non guest to access all area

The rooms with an excellent view of the mountains and the service was world class. Best hospitality ever.

There is nothing to dislike about the property

Everything

Nothing

Unethical and cheaters.

Will never recommend .

Room size, location, food, staff

Some things in room were not well maintained

Very expensive Not clean

Amazing food

Amazing view

Without exception, some of the most pleasant, well-trained, respectful and thoughtful staff I have ever encountered. The food in the hotel is exceptional too.

All was good.

Probably needs aircons in rooms now ( with changing weather)

Location and excellent service

Nothing

Location

Nothing

Perfect. Delicious and Elaborate meals, very hospitable staff taking good care and ensuring personal attention. The staff was extremely polite and warm and took great care of us in and around the hotel.

None in Specific. The fragrance used in the corridors through the diffuser was overwhelming and very strong at times.

great hospitality at its finest and head chef awesome & unforgettable experience.

Breakfast was excellent with lots of choices. Staff like Hilal was very cooperative and attentive. His recommendations were good. He and his team took care of us very well.

Only complaint we all had was AC was not there in the rooms. Due to hot summer this year customers would prefer AC. Or you should have screen (net) behind the glass doors so cool air can be rec’d while the glass doors can be opened.

Food, Hot Water Pool and most importantly, the location and the hotel ambience.

The high room prices.

Perfect location and well maintained property..the price very high because of demand, can offer membership/discount to repeat guest😉

Everything except price, but very nice n comfortable stay. Memorable trip

View from the balcony and the spa

The only one good thing about this hotel is the spa and massage practioners. Otherwise, this was the worst hotel experience in my whole life...and would never comeback or recommend it... The worst thing was some of the receptionists who was scamming us for money ...many events, but here are some as examples...when we wanted to pay for the second night, a receptionist tried to make us  pay much more than original price, so we wanted to downgrade our room to a cheaper one, before he agreed to let us pay the same amount we paid for the first night and stay in the same room. Also,  we tried several cards to pay for accommodation and services but their machines did not work, so we had to go to ATM to withdraw the amount of money ...we counted it many times and was very sure of the amount, but when we gave it to one of the receptionists, who counted some of it under the counter, he insisted that the amount is not full and forcing us to pay again the missing money....and also there are other events when they tried to make us pay more money. This is not the only thing that bothered us here.. -also it was summer time and hot weather but no AC. The bathroom smelled pee. The water in the bathroom was not clear and yellowish and whitish in colour. -When we wanted to go to bed, we found dirty used wet tissues on the bed under the covers. -The swimming pool was under maintinance so we could not use. -The most disturbing hotel as they keep knocking our door many times a day offering different services.... we put the sign for not disturbing on our door ...but they kept calling us on the phone for different issues...like asking us to checkout 3 different times after 1st night although we already paid for the 2nd night at arrival , they also massage and call us on whats app which was very disturrbing. -Also, the place is not suitable for disabled or wheelchair users. There is no elevator. and is very difficult to walk to.

The rooms were good

The swimming pool was not working which we were not informed about. It was hot and we could not sleep in the night

My family and I recently had the pleasure of staying at The Khyber, and we were thoroughly impressed with the exceptional hospitality and myriad offerings of this remarkable property. This opulent property is located in a beautiful natural setting, with stunning views of the Himalayas and gardens in proximity of the property. The rooms are absolutely gorgeous. The highlight of our stay was the care that we received from every member of staff that we came across. They were all very warm and spared no effort to make our stay as comfortable as possible! Special mention must be made of Duty Manager Irfan Hussain, who delivered an exceptional level of service and significantly enhanced our overall experience. He was ably supported by his diligent team, who took great care in attending to our needs. In summary, The Khyber surpassed our expectations in every aspect, and my family and I were absolutely delighted with our stay. The Khyber exemplifies hospitality at its finest, and we highly recommend it.

Very clean and location is excellent. Staff is extremely helpful. Special thanks to Mr. Assad for taking care of us. The housekeeping team was excellent too.

All good

overall good experience . however , quite overpriced and a bit overhyped . charging rs 550 for a lemon juice was more than even mumbai 5 stars . breakfast was good but options were limited . rooms dont have AC , hence windows have to be kept open . so flies and insects enter room . only heating is done in rooms . so summers can be troubling mid afternoon.

Breakfast good. Location good

Value for money. Facilities. Room size. Room view

Ambience

Walk outside the hotel v steep road

Location with scenic beauty of Kashmir

The location, staff and ambience were top of the line. Pricey as expected, but otherwise, everything you could ask for. The food at Brava, The Italian restaurant was superb. The breakfast buffet was plentiful and fabulous too. All the staff were awesome and always happy to oblige for even the smallest request. Totally recommended. Best place to stay in Gulmarg!

The prices were 5 star. A half board package would be nice. Otherwise, nothing to dislike.

Brilliant location. Very spacious and well maintained room with balcony. Very friendly and helpful staff. Decent choice and quality of food.

No bar.

Location was good . Even staff was good

Overpriced

Perfect location

Over price