Appart'City Confort Lyon Cité Internationale

Excellent option for the price. Nice staff, accommodating and professional. Breakfast was average. Good location.

There were tiny bugs in the room. There was no kitchen, it was a closet equipped with kitchen items, located in the bedroom. The small room is supposed to be for two people but there is only one chair. We weren’t able to use the television without paying extra for it. Because our VRBO host refused us at his door, we booked this aparthotel out of desperation, we booked through Expedia. Our VRBO rental included a full kitchen, living space with free use of the television and free parking. Originally our Appart City Confort bill did not include parking, so we made that separately from our original invoice. So far Expedia has refused to reimburse us because it was not on our original hotel invoice. This was a small hotel room with a stove top, few utensils, 2 plates, 2 cups and 2 glasses in a closet.

Hôtel plus pratique que confortable. Si l’équipe est très agréable, les chambres sont très mal insonorisées. Si un problème intervient il faut appeler depuis son téléphone personnel car absence de téléphone fixe en chambre. Le petit déjeuner est sommaire avec du jus chimique etc L’emplacement est pratique pour le centre des congrès.

👍👍

Very well keep room with everything that's needed. The bathroom was very big and up to date. Parking at a cost an absolute must. Breakfast was very good.Staff friendly.

Good and the people are so friendly

L’hébergement est parfait propre moderne spacieux rien à dire excellent

Literie top

Un poco lejos del centro pero bien comunicado por bus

Muy contentos

It was perfect and so conftable

Very nice modern renovated place at an affordable price. The area has perhaps seen better days but the nearby park is incredible. Well worth a visit and walk across the river

Accès facile, établissement propre, parking souterrain sécurisé. Chambre bien insonorisée. C'était parfait pour 2 nuits en famille. Le confort du clic clac et l'espace une fois ouvert (touche le mur en face) sont 2 petits bémols

This apartment is amazing. The staff downstairs were super helpful and courteous. The apartment was clean, cozy, and overall great. The breakfast was fantastic, with an outdoor seating area. Awesome place!

Great hotel for a conference stay at the Cité Universitaire.

Tres bonne experience dans cet établissements, nous avons été agréablement surpris par la taille de la chambre et par la propreté des lieux. L'accueil est tres chaleureux et le personnel est au petit soin. Nous recommandons.

Propreté, espace et transport en commun.

Front desk staff is excellent, very helpful. Room and bathroom are nice and clean. Having a refrigerator in the room was great to keep my medication safe. Public transportation right out the door, so easy to move around. Breakfast is great and at good price

Bien équipé Calme Propreté

Bon accueil. Chambre agréable et dans rue calme. proche du parc de la tête d'or. Facile d'accès.

Nous avons apprécié notre séjour. Le personnel était très accueillant et notre chambre était très propre. Le prix était très abordable pour les tous les services.

Great!

Nice clean rooms, friendly and welcoming staff. Small kitchenette in the room. Affordable prices. Overall great place.

Parfait

Hotel facile d accès très propre avec un parking J avais un studio avec tv dans la chambre et le salon avec un chromecast sur les 2 écrans ! Top

This was most definitely one of the worst places I have stayed in Lyon. The staff were rude, the condition of the rooms are basic at best. The cost of the accommodation is overpriced. The best way to describe the accommodation was student accommodations.

Les appartements sont pratiques. L’hôte bien situé et bien desservi. Pratique. Personnel sympathique et serviable.

Manque un mini four,un grille pain et une cafetière filtre toute simple et revoir le chauffage sinon tout etait bien

Merkeze ulaşım çok kolay otelin önünden iki otobüs hattı geçiyor çalışanlar başta Celine hanım olarak çok yardımcı ve cana yakın her yer tertemiz odadaki mutfak harika her olanak var hiç bir sorun yaşamadık lyon şehrine mutlaka tekrar geleceğiz ve tek tercihimiz bu otel olacak tüm ekibe teşekkür ederiz

Au top pour le travail

Très pratique agreable rapport qualité/prix parfait

Très bon séjour , hôtel impeccable, personnel accueillant et disponible.

Hotel propre et confortable bien insonorisé. Petit dejeuner buffet copieux et bon. Parking souterrain possible pour 13€. Emplacement proche du parc de la tete d'or et des transports

If I am ever lucky enough to return to Lyon, I would not hesitate to stay here again. Bilingual staff was so helpful.

Parfait séjour, bien situé. Propre agréable d’avoir une cuisine. Place dans la salle de bain. Petit déjeuner copieux

La chambre était parfaite sauf qu'il y avait toile d'araignée et poussière sur le plafonnier centrale à part ça très bon séjour je remercie votre équipe

Nice, but basic hotel. The beds were not great. Also a bit weird that the bar and restaurant closes in the weekends

Bon séjour dans l’ensemble excenllent petit déjeuner Personnel aimable et attentionné à déplorer manque d’essuie mains papiers dans l’aparterment

Appart sans + canapé lit horrible impossible de dormir dedans le sol est plus confortable propreté à revoir des cheveux collés même sur les portes mobilier très vétuste

It was a Cousy and peas full

Séjour en famille de 6 nuits. Personnel a l'écoute et très accueillant. Chambre propre et calme.

Excellent sejour avec super beau temp bien profité

This hotel was very conveniently located, but we did not feel safe exploring in the evening. The room was clean and there were multiple bus stops very close by. Also the park - Parc de la tete - is very close and a great place to spend the day with children. Just watch your belongings as we had personal property stolen while in the park.

Liked the roof top views. Wish it was closer to the city center. Not many restaurants in the area were open. Front desk was nice and helpful.

This property was extremely good, unfortunately its location was a let down. Now normally I would accept as my responsibility when making the booking, but the link on Expedia pointed to a totally different hotel in the city. Event the hotel clerk was shocked when she tried it herself. So we had a hotel far out from where we wanted to be.

Enjoyed our short stay! Clean, large, and pleasant room; small but sufficiently stocked kitchenette; comfortable beds; friendly staff at the check-in counter; secure underground paid parking. Stayed here with kids. Would stay again.

The staff are absolutely wonderful. Each morning while having breakfast at the ground floor restaurant the staff were always cleaning up, replenishing supplies, and always presenting smiles, and helping out people. The same calls also for the people at the front desk. They were incredibly helpful assisting with finding an ATM, a laundromat, and a shop selling small food items. When I needed something from my room or Taxi, they were happy to help and quickly responding. They were always pleasant to talk with.

Need to add air-condition!

Great location. Service was excellent. Great value for your money. I would definitely book again.

There was no air conditioning in the rooms. When I realized and asked the front desk they were very rude and insisted it was my fault for not knowing. I needed to change hotels - the temperature over the next few days was >30C. They refused to refund the remaining nights. I left and contacted Hotels.com and they were able to get my refund. Air will be out for quite some time. I would not go back simply because of the way I was treated.

very comfortable, very friendly staff

Clean facility, spacious room and bathroom. Small kitchen but sufficient. Breakfast (paid separately) was great in a nice dining room. Staff were helpful and nice. It's minor, but thought that they could do better: Kitchen utensils were old and not matching.

Check in was smooth, the reception was helpful and communication was great. Perfect location, quiet and easily accessible to the city, there is a bus station just 200m around.

Clear and cozy, great location and public transportation, highly recommended.

Good location walking distance from the congress center

It was short but very good.

Stayed at Appart’ City Cite International for the Women’s World Cup week in Lyon. Upon arrival, we were under the impression that our hotel at A/C. Of course during the entire week stay and record breaking heat wave in France, our room did not have and air. It was miserably hot, and could barely sleep comfortably. After asking about the A/C situation, the receptionist became irritated and rude the duration of stay. She let us switch rooms but it was only to another room with no A/C. The lobby was the only place where there was any. We also were not aware that the hotel only allowed you one set of clean towels during the duration of your stay, unless you were there longer than 7 days! I will say that the rooms were rather clean at least. If everything was not fully booked due to the World Cup, we would have found somewhere else to stay. Luckily we were out and about 90% of our time in Lyon area. The biggest frustration besides the air was the rudeness from the day shift receptionist. No customer service etiquette what so ever. I would not stay at another Appart’City hotel after this experience.

Good little apartment with large renovated bathroom, good bed and some English shows on TV. Staff very good, basic kitchenette facility but adequate. Free parking nearby if you wish to find it. Air con didn't really work. Not much to local area that we could see, but easy to get to from motorway

Amazing

Liked: Buffet breakfast Dislike: No corkscrew in room

Smelled bad. No way to control heat. Left after first night to stay somewhere else.

Easy to get public transportation, serve with a kitchen, more convenient.

Got to the hotel very late, check-in was simple and quick. The hotel itself is ok, looks more like an old office building than a hotel. Staff were friendly and helpful to us. Our room was huge, and I meant huge even by our US standards. It got a kitchen and everything. Just a quick over night so don't know how the area is, etc. The only thing I know is it's right next to a highway, since early the next day we're back on the highway in 30 seconds.

Greeted as I walked through the door by friendly staff who helpful transport advice for my trip and also highlighted the relevant areas on a map. Room was fresh, new, light and clean. Throughout my stay all staff where helpful, especially at check in and check out. A good and plentiful breakfast rounded off a great visit.

Attended an event in Cite Internationale. Great alternative to hotels in that area. A bit inconvenient for the city center and old town. Great, great value. Great staff. Great, interesting neighborhood.

Spacious room with comfortable bed very convenient for the conference centre just across the river. Good breakfast buffet included in my booking in pleasant restaurant that served food in the evening too (although I didn’t eat dinner there). My only suggestion for improvement is I would prefer carpet rather than hard flooring. Would go back.

Pillows r rubbish Metal gate outside bedroom is so loude and banging every hour with no joy to sleep. Very bad night sleep Stafff on the other hand are amazing. Very helpful and always there to help

Nice hotel, but no parking to park vehicule. No coffee no water, no welcome kits.

The hotel was ok, but it had unfortunately a very bad smell in the room we had.

perfect if you don't want to be right in the middle of the city. Easy to get to the center with public transport and just leave the car. Spacy rooms. Modern design

Cheap clean and confident place to sleep for a family of 4

Great hotel, a little out of the way, but within a 40-50 min walk to old town. The apartment was spacious, clean and functional. The only 2 negative points are that the internet is extremely slow, and the sofa bed was not comfortable at all.

5 rooms booked, and when we turned up they told us 2 of rooms had been moved to another hotel.....8km away!! Totally ruined our trip. Without that the hotel is in a useless location. Outside the city centre and no metro stop in the area.

Really nice hotel and good value. Unfortunately also a little penny pinching, for example tea and coffee making facilities did not include tea or coffee, Wi-Fi was not free but just over one euro per day, 5 euros per hour to check in early, would not give change for taxi.

awful

overnight, on route through france, smart , modern,however not comfortable

Average hotel, 10 mins by car from downtown. Impolite, imprecise and accusing personnel. Booking not entirely received (may be Expedia).

Booked at the last minute as we were travelling back from Italy to the UK. Easy to find hotel just off the motorway. Great sized room and easily divided into 2. The food in the restaurant was excellent and our waiter (Stefan) was very attentive. Not all of the hotels in this chain have restaurants - so do check. The only downside was the fact that they have eco friendly lightbulbs and they take and age to light up, so you are literally in the dark! Also it was quite dark in the bathroom., but would not hesitate to recommend or to stay here again.

Bad method to get to Internet. Expensive parking (not free) also the Internet is not free.

Hotel is nice, but receptionist was pretty bad, not really knowing anything about places to eat around (Where can I eat around? There is this restaurant. Is it open? I don't know. etc). It didn't help that during last day of our stay (1st), wifi was not working, because their provider gives them new passwords every month but something went wrong this time...

This was a great hotel, however the location is not. We arrived on a Monday afternoon and everything around us was closed and extremely quiet. If your looking for just an overnight stay, this is it.

Great value for money. No frills accommodation, clean, friendly staff. Convenient for tram to International City and central railway station. I'll certainly use it again.

It was unpleasant with a rude restaurant manager who rushed our dinner - not professional at all - will not recommend it and would not go back there

Not a great location, breakfast okay, had no room service during the 4 night stay,only 1 English TV channel,car park expensive, no toiletries

This hotel was perfect location for us. There is a bus right outside in the direction of town. Also a bakery, butchers and grocery shop a two minute walk away. We stayed for over 4 nights so didn't get daily room service but this was also perfect for us as we didn't need it and weren't worried what time they were coming. Bathroom was perfect as was the bedroom and the little kitchen was amazing. Everything you needed was there. This was very much an enjoyable holiday.

Clean apart/hotel in the close vicinity to Lyon, Casino shopping center and gas station 3min drive, good for 1-2 days stop while traveling by car. If you book right before the trip ask for towels at the reception during check-in. We booked for 4 people(family) but it was only one set of towels in the room. Did not know their 'towel policy'. Free internet is 1E charge for the passcode. Free parking in the street might be also a problem.

It is a convenient hotel. Clean and simple. I stayed for a week and enjoyed my stay. it is close to the bus and tram stops. There are a few restaurants and a couple of small stores close by to buy essentials.

Family of 4 for 3 nights. We were in a 1 bedroom suite. Very clean and modern. However, very minimal services unless you pay the extra service charges. You have to take your own garbage out, buy your own dish soap and we had to buy our own toilet paper after a few days. Having said that, these were minor inconveniences. We had a dishwasher, cooking elements, fridge and dishes. Only a 10 minute walk to the congress centre and transit is close by. The street has a few fast food restaurants and small grocery stores. There is a fee for parking and Internet was 1.50 euros per day. Overall, quite a comfortable room and we were satisfied.

Close to the Congress Centre at Cite Internationale and bus service to Part Dieu station essetially drops you off at the hotel, so both very convenient. No service to the room during your stay (making bed, cleaning bathroom, emptying garbages). Wifi is 1 Euro per day.

The building is new clean and its great value parking and wifi are extra

enjoyed our 2 days in Lyon very much. hotel very well served by busses

Great hotel for an overnight stay. Clean and staff are friendly. If you want to do a city visit then the location is not great.

Everything you need and aright by the tram for the centre

I was very disappointed with this hotel. I arrived late in the night only to find out that there were no more rooms available - my room has supposedly been given to someone who "was not on the system". Then they transferred me to a more distant hotel in the same chain (which was no longer within walking distance from my meeting place), taking precious time off my sleep. The icing on the cake was when I asked the receptionist in the other hotel to book me a taxi for the next morning, only to find out from his colleague in the morning that there is no booking whatsoever. She then tried booking me another one, which I have waited for for 20 minutes, only to be told no taxi is actually coming, so I was left to sort out the transport myself after wasting an enormous amount of time. Overall a very negative experience I have to say.

It was a five days stay to attend ISPo International Congress 2015. The lights at the Bath room were very dim. Cleaning of the room was on request with extra price..!!

Nice quiet place, friendly staff but lack of staff and restaurant could be better.

We were in Lyon for an International Congress. Hotel location was walking distance to the Conference Center and the bus was convenient. The room was clean, the staff were friendly and helpful, and the price was reasonable. We never could figure out the times of business for the local restaurants. The hours of service seemed to be arbitrary. There was however a small market nearby to buy food.

hotel staff very helpful. 10mins drive to city centre. have few resturants around.

Everything was perfect

Clean, spacious room with kitchenette; good shower; comfortable bed. Good breakfast for 10 Euros. Check-in was slow; however you have the attention of staff when it's your turn. We had free wifi but a friend had to pay 1 Euro per day.