蘇澳冷泉公園
蘇澳冷泉公園, Su'ao Township, Yilan County, Taiwan- Park
English
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About this hotel
Luxurious Getaway with Hot Springs
Therapeutic Indoor Hot Springs: Relax and rejuvenate in our therapeutic indoor hot spring baths, perfect for unwinding after a long day of exploring.
Mountain Surroundings and Outdoor Pool: Enjoy the serene mountain views while lounging by our large outdoor pool or sweating out toxins in the sauna.
Diverse Dining and Entertainment Options: Indulge in Chinese and Japanese cuisine at our on-site restaurant, grab a snack at the bar, or sip cocktails at the stylish piano lounge.
Ready to experience luxury and relaxation at RSL Cold & Hot Spring Resort Suao? Book your stay now for an unforgettable getaway!
Nearby Attractions
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二星觀澳, 七星山健走步道, Su'ao Township 270, Taiwan- Viewpoint
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日本國石垣市、中華民國蘇澳鎮 締盟十週年紀念, Zhicheng Road, Su'ao Township 270, Taiwan- Memorial
四星觀樹
四星觀樹, 七星山健走步道, Su'ao Township 270, Taiwan- Viewpoint
蘇西公園
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星嶺公園
星嶺公園, Su'ao Township, Yilan County, Taiwan- Park
五星觀港
五星觀港, 七星山健走步道, Su'ao Township 270, Taiwan- Viewpoint
志成親子公園
志成親子公園, Su'ao Township, Yilan County, Taiwan- Park
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六星觀海平台, 七星山健走步道, Su'ao Township 270, Taiwan- Viewpoint
Important Information
Please note that "Deluxe Queen Room" does not accommodate extra beds.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Stay Details
Check-in from
03:00 PM
Check-out by
11:00 AM
Parking
FREE
Children
Allowed
Pets
Not allowed
Amenities
Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
Garden
Pets allowed
Hiking
Lift / Elevator
Laundry
Luggage storage
Cycling
Bar
Tour desk
Facilities for disabled guests
Meeting/banquet facilities
Hot tub/Jacuzzi
Sauna
Massage services
Spa/wellness center
Valet parking
Non-smoking throughout
Private parking
Outdoor pool
Sun terrace
Daily housekeeping
Designated smoking area
Accessible parking
Street parking
Wheelchair accessible
Kid meals
ATM/cash machine on site
Heated pool
Electric vehicle charging station
Indoor pool
Toilet with grab rails
Open-air bath
Public Bath
Plunge pool
Emergency cord in bathroom
Shuttle service (free)
Hot spring bath
Sun loungers or beach chairs
Sun umbrellas
Coffee Shop on site
Shallow end
Visual aids: Braille
Auditory guidance
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Physical distancing in dining areas
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Thermometers for guests provided by property
Key card access
Tour/class on local culture
Room Types
Japanese Style Room (Dual Bath)
Up to 4 guests33 sqm2 Futon Mat (Variable Size)
Fitted with floor-to-ceiling windows, this Japanese-style room comes with futon bedding, a 42-inch flat-screen TV and a DVD player. Wedgwood tea bags and free Wi-Fi are included. The private bathroom has 2 bathtubs with hot spring water and premium Moschino toiletries.
Sleeps
Up to 4 guests
4 adults · 2 children
Beds
2 Futon Mat (Variable Size)
Room details
33 sqm
In-room amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryerMini-fridgeRefrigeratorDeskToiletPrivate bathroomSlippersHardwood or parquet floorsAlarm clockElectric kettleWardrobe or closet
Western Style Quadruple Room
Up to 4 guests33 sqm2 Double bed (131-150 cm wide)
Fitted with floor-to-ceiling windows, this air-conditioned room comes with a 42-inch flat-screen TV and a DVD player. Wedgwood tea bags and free Wi-Fi are included. The private bathroom has a bathtub with hot spring water and premium Moschino toiletries.
This room type cannot accommodate an extra bed.
Sleeps
Up to 4 guests
4 adults · 2 children
Beds
2 Double bed (131-150 cm wide)
Room details
33 sqm
In-room amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryerMini-fridgeRefrigeratorDeskToiletPrivate bathroomSlippersHardwood or parquet floorsAlarm clockElectric kettleWardrobe or closet
Deluxe Queen Room
Up to 2 guests33 sqmQueen bed (151-180 cm wide)
The double room includes a private bathroom equipped with a bath, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as an inner courtyard view. The unit offers 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
33 sqm
Courtyard View
In-room amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryerMini-fridgeRefrigeratorDeskToiletPrivate bathroomSlippersHardwood or parquet floorsAlarm clockElectric kettleWardrobe or closet
Deluxe Queen Suite
Up to 2 guests50 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
This air-conditioned suite is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a bath. The suite offers a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as an inner courtyard view. The unit offers 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
50 sqm
Courtyard View
In-room amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryerMini-fridgeRefrigeratorDeskToiletPrivate bathroomSlippersSofaHardwood or parquet floorsAlarm clockElectric kettle
Japanese Style Tatami Room
Up to 2 guests36 m22 Twin bed (90-99 cm wide)
2 Twin Beds
391 sq feet
Internet - Free WiFi 50+ Mbps
Entertainment - 45-inch LCD TV with cable channels
Food & Drink - Refrigerator, espresso maker, electric kettle, and free bottled water
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, spring water bathtub, and separate shower with a rainfall showerhead
Practical - Safe, desk, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair-accessible bathroom vanity
Eco-friendly - Energy-saving switches
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Sleeps
Up to 2 guests
2 adults
Beds
2 Twin bed (90-99 cm wide)
Room details
36 m2
In-room amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerMini-fridgeRefrigeratorDeskPrivate bathroomElectric kettleWardrobe or closetBidetBottle of waterShampooDaily housekeepingHypo-allergenic bedding available
Japanese style room (Dual spring bath)
Up to 2 guests36 m22 Twin bed (90-99 cm wide)
2 Twin Beds
391 sq feet
Internet - Free WiFi 50+ Mbps
Entertainment - 45-inch LCD TV with cable channels
Food & Drink - Refrigerator, espresso maker, electric kettle, and free bottled water
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, spring water bathtub, and separate shower with a rainfall showerhead
Practical - Safe, desk, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair-accessible bathroom vanity
Eco-friendly - Energy-saving switches
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Sleeps
Up to 2 guests
2 adults
Beds
2 Twin bed (90-99 cm wide)
Room details
36 m2
In-room amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerMini-fridgeRefrigeratorDeskPrivate bathroomElectric kettleWardrobe or closetBidetBottle of waterShampooDaily housekeepingHypo-allergenic bedding available
Japanese Style Room (Single Bath)
Up to 4 guests33 sqm2 Futon Mat (Variable Size)
Fitted with floor-to-ceiling windows, this Japanese-style room comes with futon bedding, a 42-inch flat-screen TV and a DVD player. Wedgwood tea bags and free Wi-Fi are included. The private bathroom has a bathtub with hot spring water and premium Moschino toiletries.
Sleeps
Up to 4 guests
4 adults · 2 children
Beds
2 Futon Mat (Variable Size)
Room details
33 sqm
In-room amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryerMini-fridgeRefrigeratorDeskToiletPrivate bathroomSlippersHardwood or parquet floorsAlarm clockElectric kettleWardrobe or closet
Western Style Double Room
Up to 2 guests33 sqmQueen bed (151-180 cm wide)
Fitted with floor-to-ceiling windows, this air-conditioned room comes with a 42-inch flat-screen TV and a DVD player. Wedgwood tea bags and free Wi-Fi are included. The private bathroom has a bathtub with hot spring water and premium Moschino toiletries.
This room type cannot accommodate an extra bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
33 sqm
In-room amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryerMini-fridgeRefrigeratorDeskToiletPrivate bathroomSlippersHardwood or parquet floorsAlarm clockElectric kettleWardrobe or closet
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(559 total)
Provider-sourced guest reviews.
10/10
Reviewed Sep 18, 2026服務態度
9/10
Reviewed Sep 7, 2026早餐很特別有五種套餐，套餐都很精緻，服務員說想要可以再續，不過一份就很飽了
設施本來就不多，其中的桌上冰球還在維修
9/10
Reviewed Sep 4, 2026適合放鬆，有渡假氛圍。
因為下雨，找不到一個適合看書放鬆一整天的室內公共空間。只能在房間，可以規劃一個像caf'e的區域嗎？
7/10
Reviewed Aug 30, 2026環境大致上都覺得蠻不錯，也有偽渡假感覺，房間的泡湯也不錯！
也沒有到不滿意，只是覺得菜單可以提供有圖片，或者服務員可以更詳細介紹
8/10
Reviewed Aug 27, 2026水池 游泳池 房間內的泡湯池 超讚超讚 裝飾布置 整體環境 乾淨 幽靜 安靜
十四年前來過一次 覺得包含的晚餐和早餐 非常高檔 有受寵若驚的感覺 這次.... 環境一樣美 但是餐點 變套餐模式 雖然擺盤美 但是樣式變少了許多 給人家一種 為了控制預算而壓低餐飲該有(最起碼也應該跟以前一樣的)豐富度 的印象
10/10
Reviewed Aug 24, 2026整體設備都不錯👍🏻
無
9/10
Reviewed Aug 24, 2026早餐採套餐方式供餐 可以無限續點 但食材及烹飪手法就和一般飯店早餐一樣沒有特別記憶點 員工接待親切非常專業 飯店整體氛圍極佳 建築物會讓人有到國外的感覺
9/10
Reviewed Aug 24, 2026乾淨
沒有室內停車場
10/10
Reviewed Aug 23, 2026All amenities
Indoor pool can be cleaner and I spotted some roaches by the indoor seating area
10/10
Reviewed Aug 15, 2026環境優美舒服，服務人員熱忱有禮，提早到達能提前入住
9/10
Reviewed Aug 4, 2026服務很好，工作人員每個都很親切，讓人有賓至如歸的感覺
房間枕頭睡起來不太舒適，頸部無支撐
9/10
Reviewed Jul 23, 2026每個服務人員都很親切！設施維護的很棒，環境很乾淨，飯店的自行車超級好騎！
5/10
Reviewed Jul 21, 2026還好 談不上喜歡
早餐不能自助很不舒服 要強迫自己吃不想吃的麵包.... 一堆服務人員走來走去忙來忙去 但還是很多桌收不完 大家都在等餐 第一次吃早餐要還要被請回等30分鐘 感覺這效率很差
5/10
Reviewed Jul 21, 2026室內冷熱泉池空間大超棒, 室外游泳池一流, 免治馬桶很舒適
房間空調不能調整溫度, 白天晚上都很熱. 可供 4 人入住的家庭房裡面只有一張椅子, 太小家子氣. 早餐比較像商務旅館,非觀光飯店等級.
10/10
Reviewed Jul 7, 2026早餐
8/10
Reviewed Jul 1, 2026員工都很親切客氣
第一次住飯店泡裸湯還需額外收費
10/10
Reviewed Jun 28, 2026Great cold and hot springs resort with very comfortable Japanese style family room, delicious dinner and breakfast, exceptional facilities with multiple outdoor and indoor pools with hydro massage and saunas. Staff was very courteous and helpful!
N/A
10/10
Reviewed Jun 26, 2026整體非常棒，距離每個親子景點都非常的近，環境也很舒服
8/10
Reviewed Jun 22, 2026服務周到，人員很和藹有禮貌。
飯店有十多年了，保養得不錯，但難免還是有許多痕跡。
10/10
Reviewed Jun 21, 2026飯店設施環境、服務人員很親切、貼心
房間比較小、裸湯池有些磁磚會割到皮膚、蓮蓬頭也是
10/10
Reviewed Jun 21, 2026十分友善，而且專業，非常適合渡假休閒。
10/10
Reviewed Jun 21, 2026設施完善 員工親切 還有遊戲 貼心小蛋糕與氣球 腳踏車也很好騎
10/10
Reviewed Jun 14, 2026晚餐美食👍
1樓泳池區的氯感覺稍重
9/10
Reviewed May 6, 2026Amazing pools both inside and out! Great big rooms for families. Would recommend the Japanese style futon rooms. Staff really helpful getting an extra cot for a baby. Good range of breakfast options and big portions. Near lots of family friendly activities in the area.
Options to eat nearby fairly limited and hotel restaurant didn’t have much atmosphere.
10/10
Reviewed Apr 28, 2026Un ensemble exceptionnel, de nombreuses piscines intérieures, un personnel â l'écoute et un prix très abordable. Le meilleur hôtel de notre voyage.
10/10
Reviewed Apr 27, 2026服務態度👍👍👍
9/10
Reviewed Apr 18, 2026服務人員態度非常良好，讓人很放鬆的休息
5/10
Reviewed Apr 6, 2026718.719.床墊太小.睡覺無法翻身.
10/10
Reviewed Mar 13, 2026接待人員從櫃台、餐廳，都親切有禮！ 硬體整潔，環境維護不錯，如置身歐式花園般愉悅。讚👍此次來慶生和結婚紀念，房間用心準備氣球和美麗的花，晚餐還有備蛋糕，真是太用心了！ 十分感謝
冷氣聲音稍微大了一點， 其他都很好！
9/10
Reviewed Mar 11, 2026服務態度很用心、貼心，和室房很舒適。
停留時間太短了，這次無法好好享用早餐。
10/10
Reviewed Mar 7, 2026早餐很特別，是套餐式的。可以無限加點。
要泡大眾澡堂住客還是要300元
9/10
Reviewed Mar 4, 2026房間浴室2個浴缸的溫泉和冷泉
早餐有五種套餐套餐、雖然可以吃到飽，但不見得是客人喜歡吃的。 這種五星級的住宿價格。 早餐有改進的空間
10/10
Reviewed Mar 2, 2026早餐是套餐但超好吃而且超豐盛，服務人員每個人都很客氣態度也超和善，飯店的設施也很可以，是我目前遇到服務最好的飯店了👍
9/10
Reviewed Feb 25, 2026除了床墊太軟，睡了有點痠痛之外，一切都非常好 2/19下午四點左右，游泳池畔的那位短髮女性員工非常熱情貼心，讓人賓至如歸 然後籌碼遊戲設計的很棒很用心，感覺是否可以變成以後周末的常態活動，那會非常棒
10/10
Reviewed Feb 23, 2026服務非常好👍，
無
10/10
Reviewed Feb 8, 2026Food was served too quickly, liikely pre-made. Duck pizza cost $540 but was probably from a ready made box as the crust was as hard as a cookie.
7/10
Reviewed Jan 26, 2026煙火
睡覺時，枕頭上方風一直吹頭 隔音有一點不好 咖啡機不好使用 公設普通 備品買4套，還會少送，不夠細心
9/10
Reviewed Jan 19, 2026館內設施 出入管制措施 房內整體 早餐 團客少👍
8/10
Reviewed Jan 11, 2026能在房內泡湯很棒👍
2/10
Reviewed Jan 11, 2026早餐還行，服務人員態度好
供電系統老舊 設備老舊
10/10
Reviewed Nov 23, 2025睡的好
9/10
Reviewed Nov 16, 2025游泳池設備很好
無
10/10
Reviewed Nov 5, 2025Amazong spa rooms food
nothing
9/10
Reviewed Oct 26, 2025不管白天還是晚上飯店建築很美，有一秒出國的感覺，因為慶祝結婚週年有贈送卡片花束及氣球蛋糕，非常有誠意。
吹風機風速弱
9/10
Reviewed Oct 19, 20251. 服務很貼心，沒有特別註明有當月壽星，但在check in 時，表示有壽星，貼心送上蛋糕至房間，蛋糕也很好吃。 2. 早餐是套餐式吃到飽，5種主餐選一，如果吃得下，5種主餐都可以吃一輪，服務人員也很貼心，會注意到你的需求，覺得很棒。
1. 洗臉台泄水孔排水不良。
8/10
Reviewed Oct 16, 20251.服務人員有禮貌、熱心且客氣，無論入住、戲水、用餐都可以感受親切的服務 2.入住雙池西式房型，房間寬敞舒適 3.中庭寬敞，造景美觀 4.戲水區分室內及室外，室內有泳池、SPA池、溫泉與冷泉池，室外也有泳池及戲水池，休憩躺椅分佈各區且數量還算足夠 5.戶外景觀區有桌椅可以用餐飲酒，非常適合一群人入住時聚會用
1.入住大廳到住宿區的動線過於單一(室內SPA區無法直接通大廳)，初次到的人大概都會迷路 2.SPA區的水溫太低，大概是常溫，這應該是全宜蘭所有飯店的唯一 3.早餐略為粗糙，即便不是自助式，也有優化的空間
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Great staff
- •Beautiful location
- •Excellent amenities
Areas to consider
- •Issues with cleanliness
- •Limited breakfast options
Cleanliness
8.38/10Maintained clean environment, but some comments on coffee machine cleanliness.
Service
9.35/10Staff were very helpful and attentive, providing a pleasant experience.
Location
8.89/10The hotel is in a beautiful area, giving a sense of being abroad.
Room Quality
8.34/10Rooms are comfortable, though some complaints about the bed quality.
Amenities
9.37/10Great swimming pool and spa facilities, though some areas need temperature adjustments.
Value for Money
8.33/10Overall, worth the experience but some felt prices were on the higher side.
Food and Beverage
8.88/10Breakfast received positive comments, though there's room for more variety.
Overall Experience
8.85/10A pleasant stay with memorable elements, despite minor issues.