Mercure City Amersfoort Centre Hotel

Great hotel close to the train station and local busses. We were in a suite and it was spacious with views of Amersfoort. 10 minute walk to Amersfoort city center. Bed was comfy, shower and jacuzzi very nice. Only downside was the room wasn’t the cleanest, a trapped on cookie on the carpet that obviously wasn’t vacuumed with crumbs everywhere. Hair dryer broken. A fluke I assume. But would stay again regardless.

The room was spacious and very clean the bathroom was roomie and the shower and toilet were very clean

We got to the hotel early so left our bags until 3pm check in. Once we got to our room, the bathroom had not been cleaned or even touched. Called reception who said they would send cleaner. 5 min later we got call to come to reception and they would give us a new room. Got our luggage went down from floor 10 to find out the new room was 2 doors down on floor 10. Better communication would have been good. The new room was dusty and needed a deep clean. Only one pillow per side provided (other room 2 pillows). One elevator only working so long waits. The elevator looked likes it had not been cleaned for a long time.

Great location close enough to Amersfoort. Rooms comfortable and fairly clean. Amazing friendly staff! Would visit again!

Good Great location

A nice hotel and close to everything. The hotel has bike rentals, which was very convenient. Staff overall is very friendly. Only had 1 elevator working the entire 5 days so at times it was a long wait. Breakfast is not worth €20. Checking out took way longer than it should have. I think the desk clerk was sleeping so had to wait 10 minutes, then they couldn’t figure out my card on the system to charge. Besides that it was a great time and nice hotel to stay.

The toilet seat was broken when we arrived stayed 6 nights but no one ever came to fix it. Kinda sad that for a nice hotel they have no maintenance staff. No compensation was offered for us having to deal with this issue. It’s like they didn’t care.

Hotel somewhat dull in the evening. Virtually inaccessible soap dispenser at was hand basin, which itself is an impractical shape.

Hotel was good and a good middle point between town and the rail. If you are an Accor member, it may pay to book direct if you want your points as you don't get it through expedia.

The rooms wasn’t very clean. The stuff specifically the boys on Saturday not good service

My only complaint is carrying luggage down a flight of stairs to the parking garage. There should be an elevator.

Great location and the suite we booked was lovely but having to constantly ask for the room to be made up and fresh towels/more coffee etc wasn’t ideal however overall it suited our needs

Clean and modern in a good location. Train station not too far away and ten minute walk to restaurants. Would recommend.

Great place clean and close to restaurants

Only thing is that the mattress need to change

excellent hotel - staff were friendly, warm, helpful. The hotel is spotless! very clean, lots of amenities. The location is great for walking or biking to the main part of Amersfoort. Will definitely be staying here again the next time I'm in the area!

Everything was great. Restaurants within walking distance.

I would rate this hotel and the staff very highly. The room was great, everything is modern, clean and very spacious. The staff is extremely helpful, friendly and nice. I will definitely stay there again next time I visit Amersfoort.

Everything “physical” about this hotel was excellent - the staff, the rooms, the food and the condition. However, the policy of providing rooms, earlier than the stated check in time, for a separate charge per hour left a sour taste for me. I chose not to accept this rip-off deal. I am disappointed that Mercure have chosen to go down this ‘Ryanair-style” exploitation. A consequence, for me, was I deliberately chose not to spend any additional money in the hotel. I also noted that I was not offered any reductions off my bill for checking out 1 hour before the latest check out time. It is a shame that such a tacky policy reflects badly on such a nice hotel and great staff.

The staff working at breakfast were incredible. The front desk ladies were not very friendly, tried to charge me twice for both the booking and country tax, and provided incorrect information on multiple questions throughout the stay. There was one gentleman who was very helpful who worked the front desk in the very early mornings that was great. Definitely try to talk to him if you have anything odd happen with your booking.

Perfect location, but no restaurant or bar opened during the day at the weekend. Staff could have been more helpful for first time visitors to the city looking for tips.

All very good. Definitely would stay there again.

Bus stop near Hotel entrace.

Bus stop near Hotel entrace.

Good central location. Not much of a lobby to relax but otherwise no issues. Parking available at €8.5 per day per entry.

Friendly staff. Room clean. One of the Lifts was broken so waiting time was excessive. Breakfast was poor- I emailed hotel prior to arrival to advise of being a coeliac other than gluten free bread, nothing else for €20 !!!!

Everything after check in was wonderful at this hotel. The check in was awful. We had booked 2 rooms, but only 1 showed up on their computer. I showed them my confirmation email with both rooms paid for, but the first person still kept insisting she couldn't find it on the computer. After a long time a second person came over and got our rooms sorted out, but it was very frustrating.

Very nice hotel in the centre of the town

Nice location close to the train station

Excellent hotel close to the the centre and train station.

very nice property. Great staff. Bike friendly in that they had space to lock up our bikes. All the Mercure properties I have stayed at are very nice modern and clean.

NIce hotel, spacious rooms and convenient parking. Great service at check in from friendly assistant.

Frontdesk staff was uninformed, wifi was poor,tel. Not Avsilable till I complained, last night the Room Not Cleaned T

Very nice staff

Great hotel, friendly and helpful staff. I was well looked after here 🙂⭐️⭐️⭐️⭐️⭐️

Great location, large rooms, helpful staff. Definitely the hotel to book in Amersfoort

Great location, very close to the station and centre of town

Nice central hotel. Rooms are spacious and well maintained.

Good central location, professional staff, nice breakfast

i had a bad travel day and lost my phone charger. The staff just lent me one. It was a simple thing but made a big difference to my experiance, I appreciate it.

when I was checking in nobody in the recption told me that maximum 3 people can stay in one room even they saw my families, my wife, daughter, me, and my son less than 2 years old. and in the evening they told me I had to open a new room or I needed to move out, it was 11pm at that time, so what I could do, had to spend more money to open a new room. disgusting, never come back again.

Hhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh

The Mercure is well situated (10 min walk) from restaurants, pubs, and sights in the old town. The breakfast offering is excellent with plenty of choice - well worth the money for a leisurely start to the day. Hotel guests get reduced rate parking in the public car park under the hotel - it is clean, spacious, secure, well lit, and has direct access into the hotel.

Bathroom and lighting were marginal. Bathroom: Slippery floor in shower. Shelf plus wide sink along the whole mirror made it impossible to get close enough to apply makeup. Lighting was dim. We only had one bath towel for the two of us. Lighting in room was a challenge. Either all the ceiling lights were on or none of them. Window in room was small so natural light was minimal. Breakfast was minimal. Overall disappointed in the value for the price.

Booked a business trip for 2 nights at the Mercure via Hotels.com and received the nice green check "Your booking is guaranteed and all paid for." e-mail. Yet when I checked in I was told by the reception it was only booked for 1 night. I contacted Hotels.com and they said that apparently there was a problem with the hotel's system and they were not able to book the 2nd night. I was asked to leave the hotel following the first night - (quite an inconvenience as I required to leave the hotel at 8am to be at the client's office) - with no indication of where will I be staying. Not acceptable at all. So turns out the booking was not actually guaranteed as the Mercure was overbooked. This has caused a bit of inconvenience not only due to having to checkout but also requiring taking time and credit to chase the matter by phone. Hotels.com did provide an alternative for the 2nd night in the morning, although not as close to where I would've preferred. Sometimes I ask myself is it worth booking with an agent like Hotels.com? If something goes wrong, as in this case, you need to deal with both the middle-man and the hotel itself.

On the whole a good, clean, friendly, well-located hotel. Will stay there again and will recommend. Only slight negatives are the price of parking in the underground car parking spaces not being included in the overall price, and the odd location of the breakfast area within the hotel. It has no daylight and this has been masked by injecting some sort of "nightclub" feel into it. I would prefer to see some daylight instead!

The view on the roof at the third floor wasn't great. The staff sounded very monotone. The sheets were very soft and pleasant.

Comfortable rooms. Modern. Well situated. Friendly staff

Good quality and good value. Very comfortable room, great breakfast

great place to stay

Stayed in 801. Beautiful views spacious w a great jacuzzi. The bed was a bit hard and there was a silver fish in the bathroom area - reception and staff are very helpful - breakfast buffet w plentiful and delicious. Gym acces was within the same building. Location is very central w loads of shops near by- old town is a 5 min walk.

I only stayed one night but enjoyed the time there.

Clean and comfortable. One of the best free breakfasts ever. Only things that would benefit from improving are the bar and some wider beds.

We used the hotel as a base to visit Amersfoort. The location was convenient, not far to walk to the town centre or the train station. People on reception were friendly and helpful and the room was fine. We did not use any of the hotel's other facilities. Overall, the hotel met our requirements very well.

We had a 1 night stay at this hotel. The room was very tidy, bathroom clean, all facilities as advertised. We also had dinner and breakfast. To my personal opinion the breakfast is somewhat overpriced for what you get. The town center is only a 10-minute walk, so next time I would go into town to get breakfast... Other than that we had a great stay.

Very nice hotel with very friendly staff and situated very close to the centre and shopping area.

Breakfast would have been overpriced at the 14eur on the website but we were actually charged 15.5eur despite complaining about the web price. You can get free coffee from the machine in reception and the supermarket directly behind the hotel sell excellent pastries for less than a euro each. Hotel interior has a dark brown theme - very depressing! Will not go back.

Well situated for town centre. Comfortable quiet room

Mercure provides comfortable accommodations, and has very friendly and help staff. We very much enjoyed our stay. Only disappointment was the food served in the restaurant / lounge - one dish resembled a frozen microwave dinner and the other was burnt to a crisp and could not be eaten.

Very good except slow WiFi.

Loved this hotel. Great location and about 10min walk to all bars and restaurants. Room was very spacious with lovely bathroom and large flat screen TV. Breakfast was just about worth 15 euros and set me up nicely for the day. Staff very helpful. Would definitely stay again when in Amersfoort.

It is worth the money to have a refrigerator and safe the location is perfect and the staff is very friendly and helpful. Nice big modern room for a budget price.

Hotel location is convenient, easy accessible to towns & central station. Hotel reception is kind, friendly & patience. The hotel room has a good window view. Clean, cosy & peaceful. We love the stay at Mercure Amersfoot, if I were to visit Amersfoot again, I will definitely pick to stay at Mercure. High recommended for all visitors to stay in this hotel. Value for money, truly a wonderful 4 star hotel with 5 star hospitality service

Room was comfortable and in very good condition apart from not so quiet air conditioning unit. Great shower on the other hand. Traditional menu but tasty food served in the restaurant. Polite staff across the hotel. Overall good stay, recommended.

Was very enjoyable stay. Staff were friendly and helpful, bus stop is right out front, room was great. Definitely recommend.

Great hotel, very modern with nice size bedrooms and large bathrooms Service on reception can be slow

This was our second stay at this hotel. We found it, comfortable, modern hotel with great location. Staff was really nice and helpful.

the room was a modern contemporary style with a lovely apppearance throughout with simple but potent decor. overall was great staying here-

Clean, decent wifi, good shower, socket by the bed - all the things I generally ask for in a hotel. Clearly a fairly new hotel so no problems with things breaking yet. Noise from the corridor was a bit of an issue. My room was right at the end of the corridor furthest from the lift so should have been quiet, but voices were very clearly heard through the door. Also, the room doors themselves did not close quietly. I am always considerate to others and try to close my door gently, but these doors just don't close quietly! Breakfast not cheap as expected, also not as much choice as other Mercure hotels I've stayed in.

I have now stayed at this very modern hotel twice when on business trips to the Netherlands. Very good rooms, kept spotlessly clean. Spacious bathroom with excellent shower. The staff are exceptionally helpful. Good breakfast. Several restaurants within walking distance.

Friendly efficient good service

Visiting daughter. Hotel staff all friendly, welcoming and helpful.

Brilliant room (902) and truly value for money. You won't find 5 star hotels in this town but this is as close as you will get

Everything about this hotel was excellent! The only negatives were: - beds were not made up properly. No matrass protector and the sheets only covered and were properly folded under half of the matrass. - with the "make up my room" sign on the door for over 4 hours, the room was not cleaned. Half an hour later, a bag with towels, coffee, toilet paper was placed on my door nob. Not professional and in my opinion, rude! - in my opinion for a 4* hotel, the coffee, creamer, tea and sugar were of a low quality.

Second time staying in this hotel. Close to the centre of town and only a 5 minute walk to station. Rooms spacious and comfortable and rain shower in bathroom is amazing. Highly recommend a stay here.

thoroughly enjoyable stay,i will definitely return

Really good hotel. Friendly and all round helpful staff.

Basic but comfortably clean rooms with good lighting in room. Room has a safe , mini fridge ( handy to keep my yoghurt in ) and coffee/tea making facilities. There is free coffee / cappucino in the lobby. Hotel has many glass door openings which do not have any stickers/marks on them and can easily be mistaken for an open door, do beware that you don't walk into them. Soap dish spencer in bathroom is in far corner. Ok if you have long arms. There is a shopping centre opposite with a variety of eating places and a cinema. There is a 'all you can eat and drink' (alcoholic drinks excluded) restaurant in the same building as the hotel. The station and town centre are only a 10min walk away.

Nice Hotel for the price.

Great hotel, really nice rooms and people

Great hotel with spacious rooms at a convenient location

Always the staff were helpful and friendly. The room was spacious and comfortable and clean.

The hotel was located not far from the railway station and above a shopping precinct with a supermarket. The room was surprisingly comfortable, well appointed and situated on a high floor with a bit of a view. Although close to a busy road the traffic noise was minimal. We only really needed somewhere to put our heads down for the night and the Mercure certainly exceeded our expectations. I'd definitely stay again.

A very nice place to visit . The hotel , with the transportation to Amsterdam, can be substituted to a much expensive hotel in the big city. Ambersfoot is a great place to visit by all means..

Very good and modern hotel, room was very spacious as was the bathroom, all the staff we met were pleasant, helpful and efficient, value for money was second to none - apart from the breakfast which was overpriced. Well worth staying at if you are in the area.

Nice place. Has more room than hotels in Amsterdam. Quiet and good staff.

Friendly reception - gave excellent advice on where to eat. Looked after our baggage before check-in and on the day of our departure. An efficient and comfortable place to stay.

This hotel was great. The staff was great.The rooms was very nice and great.

The hotel was great. The rooms are great. The staff was very good

but gym was not open weekend evenings and this was not described

We enjoyed our stay. It is conveniently situated. A word of warning though. The large glass panels by the revolving door and in the halls by the stairways are completely clear. It is sometimes difficult to see that it is a glass panel. I thought it was an open door and walked smack into it. The hotel is aware of the situation ( I was nog the first). So hopefully they will do something about it.

Privilege room not so privileged. I am staying again unfortunately I will avoid from next time for sure. Some of the staff are so unfriendly. I wouldnt want to name them.

I loved my stay at this hotel and week stay again and recommend. It's super clean, modern and cool. A great location, nice vibe, quiet and comfortable room. There is not more I could have wanted.

This hotel was a tremendous value. Great, comfortable, spacious room. Friendly staff. Awesome price. Some other hotel chains should take notice. If these guys go international, Hilton and Marriott are toast.

The hotel, room and staff were all really good but I did get a good deal for a priveledge room. The only drawback is the noise from traffic and trains but it is located in the industrial sections outskirts. Very close to town 5 minte walk

Everything excellent with Hotel except for the quality and range of food available in the bar.

Very comfortable and looks like a new hotel. After looking at the catering arrangements for dinner they seemed to charge by the hour for eating at an all inclusive price which looked a bit complicated and to be honest off putting. We just wanted a simple dinner. We ate at burger king next door! Very good room facilities and modern tv/USB charging points. Tea and coffee very welcome. Bathroom floor fab - you can choose underfloor heating! Bathroom very modern with walk in shower. Excellent facilities.

Everything was nearly perfect with reasonable prices. The only thing is the internet, which is very slow.

Would advise people visiting Amsterdam to stay here instead. A short train ride away and a lovely village to photograph. Great dining too. Very comfy and large room. Quiet and clean.

Only spent one night here. Clean and tide hotel as it is quit new.