Saint Moritz Hplus Express vs Similar Hotels

Generally comfortable and well-appointed for many guests, but several complaints about small bathrooms, shower heating delays and some mattress/pillow comfort issues.

Some guests mentioned the rooms were small or outdated.

Rooms were described as modern and comfortable, though some mentioned small sizes.

Some issues with room quality were mentioned, including old and noisy air conditioning and misrepresentation in photos.

Consistently praised — multiple guests described the hotel and rooms as very clean or 'impecável'.

Several reviews noted issues with cleanliness and room upkeep, affecting the rating.

Several reviews mentioned cleanliness positively, but some remarked on issues like a dirty reception.

There were mentions of cleanliness issues with the room and some guests reported problems with ants.

Very strong — many guests highlighted the great location and excellent views from the terrace/breakfast area.

The hotel's location received positive remarks, being close to shopping and attractions.

Numerous reviews highlighted the excellent location near shopping and tourist attractions.

Repeated compliments on the excellent location near shops and services.

Staff frequently described as helpful and friendly with several mentions of excellent atendimento; isolated reports of unhelpfulness around amenity issues.

Multiple reviews praised the attentive and flexible service from the staff.

The service received high praise with mentions of friendly and helpful staff.

Guests appreciated the helpfulness and proactivity of the staff, though there were some negative experiences reported.

Breakfast is frequently praised (including vegan options), but there are recurring complaints about limited variety and at least one strong negative experience with dinner quality/price.

Reviews suggested room for improvement in breakfast quality.

Breakfast and food received positive feedback, with particular praise for variety and quality.

No specific mentions, but some guests noted the availability of a breakfast buffet.

Mixed: good gym and breakfast space, but notable negatives such as pool/jacuzzi downtime or restrictions, unreliable Wi‑Fi and an aging TV experience for some guests.

Amenities like gym and mini kitchens were positively highlighted.

Amenities like the sauna and breakfast were appreciated, but some reviews pointed out areas for improvement.

Generally good remarks on amenities available, but suggestions for improvements were noted.

Perceived as good value by several reviewers ('for the price' comments), though restaurant pricing and some service/amenity shortfalls reduced perceived value for others.

Guest comments reflected an overall feeling of good value for the price.

Some guests felt that the hotel was overpriced relative to its offerings.

Positive comments about the overall cost-benefit ratio were made, reflecting satisfaction.