The Kuta Beach Heritage Hotel - Managed by Accor

Staff are fantastic super nice

Hotel needs an update and some repairs

The stuff is really nice and helpful

Great Location, Great value, friendly staff nice rooms

Habitación amplia, comida muy buena, zona de piscina siempre con disponibilidad de hamacas, y el trato excelente del personal.

Centrally located, extremely clean and such and amazing choice for breakfast. Staff very attentive and made a very hot cup of tea each morning. Swimming pool very clean and well presented. All staff we so friendly and welcoming - a fabulous place to stay.

No booklet in the room on hotel facilities.

Location

Niks

Veel betaald voor een kamer zonder uitzicht

Location was really handy

The overall experience was great clean and staff friendly

Staff best anywhere

breakfast was excellent room was good - BUT the accessories are very old and need renovation bathroom is clean and usable but looks old and does not have polish / finese - equipments in bathroom were minimal Staff exceeded expectations and so did the cocierge team

can be noisy at time if you are not in the right room There is a bar right below the hotel where late night music and singing blares on Some rooms can get very noisy till midnight

We liked everything about the property and love staying here

L’emplacement

Le bruit

Staff are super amazing there is nothing they won’t do to make you feel relaxed and make your holiday the best as can possibly be that you guys

Absolutely nothing

Location: close to beach and shopping- not too far from airport

It was dark in the rooms- poor lighting everywhere

Staff

Front of building very rundown, undergoing renovations. We had angle grinding and works happening next too and below our room.

The breakfast was poor,the food was cold .The toasters didn't toast the bread even though we popped them through numeration times.

The pool facility was unfortunately discolored, and the surrounding areas exhibited significant accumulation of black residue, which detracted from its overall appeal. Additionally, the hotel's rear facade overlooked an abandoned structure.

Location , cleaning, hospitality, walking distance to shops and ,staff

Breakfast was not the best this time seems like they have made lots of cuts to the breakfast service. Locations good

The hotel is now looking run down

التعامل مجاور للبحر فطوره ممتاز

كل شي حلو

場所は良い、ビーチウォークまで歩いていける

夜中の12時にピンポンされた、部屋間違いだったようだが、客層が良くない。騒がしい。 古い、エントランスがひどい、昼間みたらこんなんか？とおもった。入口左側エレベーターからはいったら雑居ビルのよう。

Right across the road is the beach, near a huge shopping centre.

Fantastic location, very friendly helpful staff. Super clean and relaxing rooms.

We liked the location and it was fairly quiet didn’t get bothered by other people staying there

The pool in the balcony was underwhelming

The towels were very luxurious, right across from the beach,

Lighting in the room was poor They didn’t make up my room

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Excellent room.

Nothing

Breakfast Ok, only hot water in the bathroom not running well

Hot water in the bathroom

Friendly and helpful staff and great location in front of the beach and walking distance to shopping areas and many restaurants.

Overall, good experience. Location of hotel is very good, view of beach and Kuta square market, cafes and shopping mall at walking distance

Everything is good

Close to centre and beach

Smell,out dated hotel, needs more attractions, looks old,and updating

The hotel was in a really good location close to everything. Staff are very friendly.

it above a night club so if you dont want to sleep till after 1am go for it. The breakfast was not good. The price for the hotel is definitely way to expensive for what it is. I wouldn't stay there again.

Love the environment and all the staffs are super friendly and treat us as a family

All I like

Close to shopping area restaurants and all walking distance

Have a lounge with music Can see sun down from our room

Location and rooms

Noise at night but can’t be helped

Der starke WLAN Die Zentrale Lage alles fußläufig erreichbar Der Türsteher hat draußen mit uns solange gewartet bis unser Airport Shuttle eingetroffen ist

Dass uns ein Aufpreis verlangt wurde (unser Flug ging um 00:35 Uhr hätten um 12 Uhr auschecken sollen und durften maximal bis 18 Uhr bleiben aber Aufpreis von 30€. Am Strand kann man nicht schwimmen oder liegen ist nur ein Surferstrand!

جيد

Breakfast buffet excellent. Staff was top notch and extremely friendly. Will stay again on my next trip.

Location is great, staff are friendly, clean and quiet room.

Food in buffet and restaurant could be improved.

It was clean the staff were amazing

Nothing

الموقع مقابل الشاطي مباشره. الاجنحه فقط لها بلكونه على البحر. الباقي على المسبح والحديقه والحي المحاور.

عند الوصول لاتجد من يساعدك في حمل الشنط. الفطور متواضع جدا. رائحه الاسياب غير جيده خشب ارضيه الجناح مستهلك ومتغير لونه تشعر وكانه غير نظيف. باب البلكونه لايغلق بالمفتاح طاوله البلكونه مستهلكه وبها اثار تدخين.

Near beach and good behave staff

size of the room is not good

Old style bali feel with the awesome helpful approach to everything! Was very welcoming and homely feel!!

Not much to dislike!

Friendly staff room was available for early checkin

Pool and spa

The top roof bar was great for sunsets and views. Great size swimming pool clean and warm. Good food and friendly staff.

The construction site building blocking the views of the sea from the swimming pool area which did not show in the pictures when we chose the hotel, and was one of the reasons why we chose this hotel.

Good location

Nothing

The Kuta Heritage Hotel is very to every facilities for the travelers who would like to explore more. For instance: shopping mall, beach, water park and another big mall.

The room lightness was little dark that was looking for.

Location

Room Not clean

جميل وقريب من المطاعم وعلى الشاطي

The pictures on the website are dated some places such as river terrace doesn’t look the same and generally other pool pictures with sea view

Seguranças que ficam na frente do hotel muitíssimo gente boa, quarto muito espaçoso, por mais que a estrutura do hotel seja antiga , o hotel é nivel 5 estrelas, muito bom… pra quem for ficar em Kuta é ótima localização

Quanto ao hotel nada a reclamar… mas a praia de Kuta não é a melhor, deixou um pouco a desejar…

Water is very old. Is not look like it’s a five star. Very old Furniture’s

Location was good, but nothing else

The hotel location is amazing, right across the road from Kuta Beach and everything you could want to see is within walking distance. The pool and gym were great. The bed was super comfy, and the pillows are like clouds. Absolutely loved the large bathtub - perfect for a romantic getaway. Staff are all friendly all the time.

Our room didn't have an outdoor-facing window. It was a window pointing to the lift area, which was a high-traffic area, meaning we had to keep the curtain closed all the time for privacy. I'd suggest paying a little extra and booking a room with an outdoor balcony. And the hot water in the shower ran out on one morning (I'm assuming the system is shared with other rooms), but you don't expect that for a room at this price point.

I rate everything very positive for my stay, the suite was very spacious and welcoming. I found everyone very nice and friendly, especially the girl and the boy at the restaurant.

The only thing that disturbs a little is the proximity of the road to the hotel.

Breakfast was great staff were very good and friendly, kids enjoyed it

Room hygiene could have been better as the A/c filters to the room had not been clean in a while. Air quality was very poor to a extent where i could not breath. Staff cleaned it air quality improved but it was time to go home holiday spoilt as we got sick from it

The location to Kuta beach and our favorite places to eat.

It was lovely, a few minor things. The front entrance ramp was steep and no option to use the step just ramp. When wet was slippery. Doorman was very help and friendly assisted me down the ramp. Pool bar prices high so didn’t go to pool a lot.

Breakfast was great. The location was excellent. The staff was excellent and accommodating.

Our rain shower didn't work and it was never fixed. After being reported several times.

Love all the staffs.Super friendly.We are their regulars and our most favourite hotel♥️

All we like.♥️