Holiday Inn Agra MG Road an IHG Hotel vs Similar Hotels

Rooms described as comfortable and well sized; some negatives include request for smart TV and a missing full-length mirror.

Issues with room cleanliness and some complaints about size and quality affected the rating.

Negative comments regarding room size and quality were made.

Issues with tight room doors and limited sockets noted.

Multiple guests commented on clean rooms and good housekeeping; minor issue noted with valet returning a dusty car but room/housekeeping praise dominates.

Multiple reviews highlighted unclean linens and toilets which negatively impacted the cleanliness score.

Several reviews mentioned issues with cleanliness and maintenance.

Mentioned issues with hot water and contamination in the bathtub.

Location was mentioned positively (described as good) and cited among highlights like room size and breakfast.

The location was positively mentioned, adding convenience to guests.

Guests appreciated the location of the hotel, highlighting its favorable setting.

Good location with proximity to attractions.

Extensive praise for staff (Dharmveer, Rishabh, Manish, front desk team) who were repeatedly described as helpful, cooperative and friendly.

Staff were consistently described as friendly and apologetic, demonstrating good service despite issues.

Staff were described as helpful and attentive in multiple reviews.

Mixed reviews; some found staff friendly, but others experienced rudeness.

Multiple guests praised breakfast, lunch and dining (tasty, fresh, well presented) and described the F&B experience as excellent.

Food quality was average and some guests mentioned bland tastes but enjoyed the breakfast buffet.

Dining options received positive feedback for quality.

Food quality praised although service mixed.

Facilities generally praised and guests enjoyed the pool (kid liked it); some mention that pool/garden felt small but overall amenities viewed positively.

Amenities such as the gym and restaurant were appreciated, contributing positively.

Amenities mentioned included dining options and general hotel facilities.

Pool needs an upgrade, lack of morning cafe service.

Standard quality for this hotel tier.

Some guests felt the price was too high for the quality of stay.

Multiple reviews indicated that the experience did not match the cost.

Generally reasonable with some concerns regarding experience.