Hotel Freihof

Der Geschmack vom Restaurant unterhalb ward merklich spürbar. Nach intensivem Lüften wurde es gut.

Für eine kurzweilige Übernachtung ist es vollkommen in Ordnung. Zimmer sind schon sehr in die Jahre gekommen. Wäre schön, wenn diese einmal etwas modernisiert werden würden.

Das Zimmer hat über alle nötigen Dinge verfügt. Tücher, TV, Wasserkocher, Sessel etc.

Sauberkeit (Haare in Dusche, dreckiger Löffel bei Kaffee, Gegenstand von früherem Gast, dreckige Vorhänge, verschmierte Wände). Sauna war nicht inklusive, obwohl dies auf booking.com so beworben wird.

Good shower. Good location. Good value

Booking two twin beds and being given a double. Lack of cups or glasses for water.

Das Reinigungspersonal sind sehr freundlich und aufmerksam, wie auch das Personal am Empfang.

Das Hotel liegt an einer stark befahrenen Strasse, da es keine Klimaanlage gibt und man nur bei offenen Fenster (Sommer) schlafen kann, ist es dann sehr laut wegen dem Verkehr. Der Fernsehr hatte keinen Empfang, keine Chance um Fernsehr zu schauen. Der Anziehspiegel war nicht mehr an der Wand gehangen, sondern lehnte nur frei an der Wand.

Nothing really.

The hotel is terribly understaffed. When we got there we were faced with a closed door. We learned that in order to check in we had to go to another place which required 5 min driving. They could mention that in the description. We already requested for a baby crib but it was not provided. The manager told us that he can get a crib for us from the cellar but we have to transport it ourselves to the hotel we were staying which required a van. I found that comment berating and irresponsible. It is foolish that the hotel expects the guests to transports furniture for them. In the end we had to sleep really uncomfortably on the same bed. Although we clearly stated that we are two adults and a child and we need a baby crib.

Große Dusche, Sauber, Hygieneartikel

Frühstück war im anderen Hotel. Aber top

gutes Preis- Leistungsangebot

We went to the nearby supermarket for breakfast, which was excellent

We had a room facing the road and as it was warm at night it was a bit noisy to sleep with the windows open. A room on the car park side might work better

The room was very good and with all the facilities we required, good shower, parking area.

Sadly no aircon and our room was road facing with constant traffic. Not the fault of the hotel.

Sehr gutes Hotel in zentraler Lage Der Check-in verlief reibungslos, das Hotel ist sehr sauber und gut gelegen. Parkplätze sind ausreichend vorhanden. Durch die Lage an einer Hauptstraße war es leider etwas laut. WLAN ist vorhanden, allerdings war die Anmeldung mit eSIM schwierig, da eine SMS zur Bestätigung nötig war – hier wäre eine alternative Lösung hilfreich. Insgesamt aber ein sehr empfehlenswertes Hotel!

Very well

Nothing

Als Business Übernachtung gerade so ausreichend. Einchecken vor Ort nicht möglich, man muss zum 5 Min. entfernten Schwester Hotel fahren (oder zu Fuss gehen). Ein Bett weich, ein Bett pickelhart, Nachttischlampe ging nicht (Glühmittel defekt)... einfach das Minimum. War in Ordnung, mehr aber auch nicht.

Easy to locate in the town & staff were just wonderful on check in.

A little noise on street.

Bei offenem Fenster etwas laut.

Merci, c'était bien.

Top cleaning, very helpful staff. I greatly appreciate being allowed to place my bicycle in the garage, which is video monitored. Could however have hoped for some metal bar where i could have chained my expensive bike too.

The location is just along a traffic road, could not find a way to regulate the room temperature, besides opening the doors, which would be very noisy with all the cars outside. No fan, no fridge, could become a problem when the temperature goes above 30 in the summer. Water fixture is not mounted correctly, moves 20 degrees to each side, upon departure informed staff about this condition, no biggie.

Simple place to stay. good for the money.

Hartes Bett, Nachttischlampe ohne Leuchtmittel, Teebecher wurden nicht nachgefüllt, gratis Parking, Lage zentral, praktisch und ausreichend.

Location and lobby

Lack of hot water

The guy at the reception was so great, helpful and welcoming

Nothing really, was just a bit small

Die Unterkunft ist zwar günstig für Schweizer Verhältnisse aber das begründet nicht das abgwohnte Zimmer mit schmutzigem Teppich. Auch die Hauptstraße vor dem Gebäude wäre nicht das Problem, wenn dort nicht ein loser Kanaldeckel wäre, der jedes Fahrzeug mit einem dröhnenden Bu-Bumm quittiert, was ab 5 Uhr morgens zu Qual wird.

Single room still spacious. Room clean although carpets rather stained. Location good near shops and on very regular bus route.

Room was very hot and road too noisy to keep window open. So interrupted sleep.

Leider wurden wir um 03.00h nachts durch andere Hotelgäste aus dem Schlaf gerissen, die in grösster Lautstärke auf dem Korridor relativ lange miteinander sprachen und lachten.

The location of the property is very good - bus stop very close, good breakfast options.

1. When cleaning our room, we received only one large towel and 1 small towel although there were 2 of us in the room. This was extremely uncomfortable, as we got back very late in the evening and there was no one to sort it out (there is no direct reception at the property). By looking at number of toothbrushes they would know how many we are there, if nothing else. 2. We asked for separate beds when booking and never got a reply to our request. When we arrived we learned they are completely booked and that it is not possible. Having known that the beds are small and there is only 1 mattress on the bed, I would have chosen a different accomodation. Very uncomfortable sleeping. 3. Plastic cups in the room instead of glass cups.

good accommodation but stayed at the Seminar as at the lodge there were steps and I cannot climb stairs.

convoluted acces to rooms

It was clean

Very hard to get assistance. Wasn’t told that reception was at another hotel. No European charging facilities.

Foi apenas 1 noite somente para dormir. O check-in foi feito em um outro Hotel próximo, conforme estava nas orientações da reserva e foi bem rápido. A subida para o quarto é de escada e, como estava com dores na coluna foi bastante difícil. Outro “problema” que tivemos foi que no quarto só havia uma única toalha de banho, a qual tive que dividir com minha esposa. Como já era madrugada e o Hotel não dispunha de funcionários, não quisemos nos deslocar até o outro hotel (onde fizemos o checkin) para solicitar a 2a toalha

I have not yet received the promised invoice for the accommodation, nor a reply

Nice location and facilities but check-in process is very confusing and difficult to implement

Check in process would have been better

Cheap

Had to check in at different location.

Location ok..

no staff available. No cleaning of the rooms. I complained to the other hotel who managed the property. Still waiting for management to contact me. Been a week now..

This hotel is the worst. We read the review so we kind of expected already that we needed to go to get a key at another hotel. Even though they should’ve informed us ahead… that’s still okay. However, our room had only 1 set of towel. We called the hotel from our phone since the hotel’s phone didn’t seem to work. The reception name Franco is the rudest! Without saying sorry or anything he insisted that we NEED to come and pick it up at another hotel where we checked in. We kind of annoyed because it was already 11pm and we were super tired. He didn’t even bother to try to help or feel responsible for it. He sounded annoyed and then just HANG UP THE CALL!!! Seriously, the rudest ever!! This’s not even our fault. The worst experience ever.

Unser Hotelzimmer war schon etwas in die Jahre gekommen. Es war sauber, ja, jedoch konnte dies nicht über den Abnutzungsgrad des Teppichbodens sowie den Allgemeinzustand des Zimmers hinweg helfen. Das Hotel liegt an der Hauptverkehrsstraße und bei offenem Fenster fuhr der Verkehr am 6.00 Uhr gefühlt direkt durch das Zimmer. Hinter dem Hotel befindet sich aktuell eine Baustelle, die ihr übriges zum Lärmpegel am Freitag und Montag beigetragen hat. Das Hotelpersonal ist ausgesprochen freundlich und bemüht, diesen Umstand zu kompensieren.

There was no soap in the room, luckily I had my own

Dogs were allowed, which is a huge plus for any hotel.

- check in counter was in another building 800m away - the only parking lot occupied by the nearby construction site - no proper restaurants nor breakfast places within a convenient distance

Nothing at all.

Avoid! We booked 2 rooms. One with Coffee but NO kettle. The other one with kettle but NO coffee.Lol. The previous person, didn’t flush the poo in the toilet. Too hot inside with NO air conditioning AT ALL in 33 degree. No staff at all even to pick up the key. Must travel somewhere else to get the key. Awful rooms next to a very busy road. If y could, would leave NO star

Small and personal and very private. Nice sized room and an excellent shower.

The hotel is situated on a main road so it was rather noisy after 5 am due to traffic but given that it had been a hot night so we had windows open. That said, through the small hours of the night, the road was quiet.

I like the location

It was not clean and doesn’t have fridge and air clima at the day it was very hot in the room

Keine Rezeption, Check-In im Aegerisee Hotel. Die Information erst am folgenden Tag per Mail erhalten. Nur sehr wenige gratis Parkplätze. Ich musste einen anderen Parkplatz finden. Die Sauberkeit sollte verbessert werden. Keine Tassen für den Kaffee.

Ich würde die Unterkunft nicht mehr buchen, hat zwar seinen Zweck erfüllt und war nicht allzu teuer, aber der alte Teppich war richtig dreckig und hat extrem gestunken, das lavabo und dusche sind nicht abgelaufen, das Zimmer war allg. schmuddelig und die Fernbedinung war sehr dreckig und klebrig!

Well.. what shall I say Had to walk over 1km + to & fro to pick my keys Room was smelly.. it’s say tea & coffee in the room.. but none was there .. yes there were tea & coffee bags and sugar but no kettle Took us ages to find the entrance to the hotel We were welcomed with tons of dirty laundry on the floor .. not a great view when you check in to your room .. It wasn’t even near the Swiss quality of the hotels expected Soo.. never again

Well.. what shall I say Had to walk over 1km + to & fro to pick my keys Room was smelly.. it’s say tea & coffee in the room.. but none was there .. yes there were tea & coffee bags and sugar but no kettle Took us ages to find the entrance to the hotel We were welcomed with tons of dirty laundry on the floor .. not a great view when you check in to your room .. Soo.. never again

Well.. what shall I say Had to walk over 1.5km to & fro to pick my keys Room was smelly.. it’s say tea & coffee in the room.. but none was there .. yes there were tea & coffee bags and sugar but no kettle Took us ages to find the entrance .. We were welcomed with tons of dirty laundry on the floor .. not a great view when you check in to your room .. It wasn’t even near the Swiss quality of the hotels expected Soo.. never again

Well.. what shall I say Had to walk over 1km + to & fro to pick my keys Room was smelly.. it’s say tea & coffee in the room.. but none was there .. yes there were tea & coffee bags and sugar but no kettle Took us ages to find the entrance to the hotel We were welcomed with tons of dirty laundry on the floor .. not a great view when you check in to your room .. It wasn’t even near the Swiss quality of the hotels expected Soo.. never again

Leider waren das die schlimmsten zwei Tage, die ich in diesem Hotel verbracht habe. Das Zimmer nebenan wurde von Paaren gemietet, die die ganze Nacht über die Gäste übernahmen. Einer nach dem anderen. Sehr lärmend. Es fühlte sich eher wie ein Bordell als ein Hotel an. Ich werde leider nicht wieder dorthin gehen. Und ich werde es auch nicht empfehlen. Vor allem, weil das Zimmer nicht gesaugt wurde und überall Staub war, nie wieder.

Room 11 was larger than expected, and very clean. Excellent location for ease of walking to bars, shops, restaurants. Parking was easy as well.

The double bed is built into a corner of the room. So if the person sleeping in the corner needs to get up in the night, either a convoluted squirm down to the end of the bed or waking the person beside them is necessary. Crazy, as the room was more than big enough to have the bed properly placed for access on both sides. Must be a saga for housekeeping to make the bed after every stay. Also, we had specifically asked for a quiet room at time of booking with an assurance this would be so. However we wound up with a room right on the busy road. On a hot evening, with no air conditioning, we had to open the windows, and suffer through the noise of passing vehicles and pedestrians. Result - very limited sleep, even after using earplugs.

Carpet was not clean. No a/c. And the internet did not work at all.

location was good.

The curtains were torn, the sheets were torn. There were no cups anywhere in the room the first night, I had to go and ask for some for the following day. Staff not servicing the room correctly. The wifi was horrible. It wouldn't send me a code. I tried for an hour, and the code arrive at 6:30 the next morning. The second night I was able to only get 1 device connected. I tried calling the front desk. No one answered. Very unhappy with this hotel. The breakfast was VERY overpriced. 25 CHF for a choice of 3 deli meats and 1 type of cheese. No rolls, no fresh fruit - mushy fruit salad was the only option. And hardboiled eggs. Discovered the second day you could order eggs. Staff gave a huge sigh when I asked, but brought them.

Central

No elevator , small room facing the main road

Not good hotel

Zimmer sind klein

No breakfast and completely separate from the main hotel so was zero support or help in the hotel we were staying in. Overpriced for what you got. When I couldn't get in my room I had to walk in the freezing cold 10 mins down the road to get a new key card. People were almost smoking in the hallways as the hotel stank of smoke.

Basic but comfortable. Fine for a couple of nights. Small bed, fine for smaller adult.

No elevator with luggage.

With this property, you check in at a very nice, large hotel and then have to drive quite a ways down the road to a poorly marked, dark old property. There is no elevator; I had to climb three floors with my luggage. The room overall was fine, but there was a gross smell that never went away. I don't know if it was water damage or something similar but it was not good.

The breakfast with the view

The rooms are too loud, they don’t have a reception and they don’t help me. I couldn’t sleep the whole night because there was on the room below more than 2 people making sex and I needed to hear that the whole night. It was disturbing. Nobody answer me on the texts or picked up the phone.

Lugar tranquilo y limpio Buen sitio para descansar

In same town as friends.

Internet connectivity difficult. Catch 22 to login to system. Can’t enter a sms code to get onto internet when one doesn’t HAVE internet. Having to check in and breakfast at separate location. Rate system inconsistent. We stayed for 2 nites aug 26-27 and rate was less expensive.

The Hotel Freihof is unattended by staff. You have to go to a sister hotel - Seminar Hotel - 650m away to check in. Check in staff at the sister hotel were very nice and explained clearly how to access Hotel Freihof. The room was clean and comfortable. No air conditioning but a fan was in the room. The pub next door is worth a visit also :)

There is no lift inside the building so you will have to carry your luggage upstairs. Not a problem but be aware if you have heavy bags.

Amazing breakfast, good location and quiet room. Close to the lake.

A squeaky bed.

La habitación cumple las expectativas pero mejorable en confort, sobre todo las almohadas. Tuve problemas en la recepcion con un impuesto local, pero finalmente lo solucionaron invitándonos al desayuno, muy correctos amables y aportando soluciones.

Lovely staff who were very helpful. Cleanliness on point, large room, lovely view and frequent busses to Zug. Included a free breakfast at the hotel Freihof as a gift.

5-10 minute walk to the check-in

Hôtel au top. Parking gratuit. Literie très bien. Petit déjeuner copieux et varié. Personnel accueillant et courtois. Rien à redire. Rue passante mais peu bruyante la nuit. Je recommande.

Lite dyrt med tanke på att det är obemannat och utan service på plats.

Die freundlichkeit des Personals und die Lage hat mir sehr gut gefallen. Das klopfen die ganze Nacht war störend.

location, price, staff, amenities, breakfast, all excellent except for the pillow please change it I barely could sleep put some extra firm pillow, Acts238

pillow

confortable

The Reception is in another Hotel about 1km away