Art Mansion Patong Hotel vs Similar Hotels

Not mentioned in the review, rated at target overall for balance.

Rooms are spacious but issues with mattress quality and air conditioning were noted.

Rooms described as comfortable, spacious, well decorated with comfy beds and balconies; functional AC and nice bathrooms, though some note small showers for tall guests and older fittings in places.

Multiple mentions of outdated rooms and lack of basic amenities.

The hotel was closed for renovations, indicating a lack of maintenance.

Shower cubicle has never seen bleach or descaler, and the shower has signs of mould.

Multiple reviews mention rooms are very clean and well maintained; towels presented nicely and housekeeping praised, though one comment notes an older facility overall.

Some mentions of cleanliness, however issues with odors and old facilities.

Location was not explicitly mentioned, but the difficulty in contacting the hotel points to some issues.

Hotel is quiet but difficult to access due to a steep hill, making it hard to walk anywhere.

Generally convenient: within walking distance to central Patong for many, 7‑Eleven nearby and practical for most; a few guests found it a longer walk (≈20 min to Bangla) or slightly far depending on preference.

Excellent location mentioned frequently, particularly for walks and access.

Customer service attempted to assist, but was ultimately unhelpful due to unresponsive hotel.

Some staff were accommodating, providing good communication and allowing for early check-in.

Staff repeatedly described as welcoming, friendly and helpful (room upgrades, polite manager and attentive waitstaff); many guests highlight warm reception and helpfulness.

Staff described as friendly and helpful across multiple reviews.

Not mentioned in the review, rated at target overall for balance.

Breakfast was bad, impacting the food and beverage quality.

Breakfast is described as excellent by several guests, with good variety and helpful staff, but a few reported breakfast was unavailable during their stay (e.g., Sunday) or inconsistent.

Breakfast options noted as basic, with requests for more variety.

Not mentioned in the review, rated at target overall for balance.

Good variety of services offered, including scooter rentals at fair prices.

Rooftop pool is frequently praised as a peaceful highlight and there are extras like scooter rental and nearby massage; minor negatives include pool opening hours (9:00–21:00) and occasional elevator area odor.

Good amenities such as the pool and bar, but room quality affects overall impression.

Not mentioned in the review, rated at target overall for balance.

Large rooms and overall experience seemed fitting for the price paid.

Many reviews explicitly cite very good rapport qualité/prix and affordability, calling the stay excellent value for what is offered.

Some reviews indicate that the hotel may be slightly overpriced.