蒸汽火車加水塔
蒸汽火車加水塔, 成功街, Hualien City 970, Taiwan- Monument
English
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About this hotel
Central Location
Located in the heart of Hualien city centre, Arsma Hotel offers easy access to popular attractions like Dongdamen Night Market and Hualien Cultural & Creative Industries Park.
Family-Friendly Amenities
With a children’s playroom and spacious guestrooms, families can enjoy a comfortable stay at Arsma Hotel.
Diverse Dining Options
Indulge in a delicious breakfast spread featuring local and western delicacies, or explore nearby eateries for authentic culinary experiences.
Experience convenience and comfort at Arsma Hotel - book your stay now for a memorable visit to Hualien!
Nearby Attractions
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蒸汽火車加水塔, 成功街, Hualien City 970, Taiwan- Monument
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Important Information
Except on Chinese New Year, the property provides chargeable airport shuttle service. Guests who wish to use the service are kindly requested to inform the property in advance. Contact details can be found on your booking confirmation.
A deposit may be required at the property.
Stay Details
Check-in from
03:00 PM
Check-out by
11:00 AM
Parking
FREE
Children
Allowed
Pets
Not allowed
Amenities
Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Cycling
Airport shuttle
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
Meeting/banquet facilities
Children's playground
Table tennis
Karaoke
Non-smoking throughout
Private parking
Designated smoking area
Accessible parking
Airport shuttle (additional charge)
Shared lounge/TV area
Parking garage
Shuttle service (additional charge)
Concierge service
Wheelchair accessible
Kid meals
Vending machine - drinks
Kid-friendly buffet
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
CCTV outside property
CCTV in common areas
Screens / Barriers between staff and guests for safety
24-hour security
Security alarm
Thermometers for guests provided by property
Breakfast takeaway containers
Key card access
Room Types
Standard Double Room
Up to 3 guests26 sqmQueen bed (151-180 cm wide)
The contemporary air-conditioned rooms feature a 42-inch flat-screen TV with cable channels, a mini-bar and a personal safe. The private bathroom comes with shower facilities, toiletries and a hairdryer.
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
Queen bed (151-180 cm wide)
Room details
26 sqm
In-room amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryerMini-fridgeRefrigeratorDeskToiletPrivate bathroomSlippersElectric kettleWardrobe or closetBidetCleaning products
Family Room with Bathtub (4 Adults)
Up to 5 guests40 sqm2 Queen bed (151-180 cm wide)
This family room features an electric kettle, air conditioning and seating area.
Sleeps
Up to 5 guests
4 adults · 4 children
Beds
2 Queen bed (151-180 cm wide)
Room details
40 sqm
In-room amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryerMini-fridgeRefrigeratorDeskToiletPrivate bathroomSlippersElectric kettleWardrobe or closetBidetCleaning products
Elegant Quadruple Room
Up to 5 guests50 sqm2 Queen bed (151-180 cm wide)
Providing free toiletries, this quadruple room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned quadruple room provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit offers 2 beds.
Sleeps
Up to 5 guests
4 adults · 4 children
Beds
2 Queen bed (151-180 cm wide)
Room details
50 sqm
City View
In-room amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryerMini-fridgeRefrigeratorDeskSeating AreaToiletPrivate bathroomSlippersSofaElectric kettleWardrobe or closet
Family triple room
Up to 4 guests46 sqmTwin bed (90-130 cm wide), Queen bed (151-180 cm wide)
The triple room includes a private bathroom, well-fitted with a walk-in shower, a bath, a bidet, a hairdryer and slippers. The spacious air-conditioned triple room features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit has 2 beds.
Sleeps
Up to 4 guests
3 adults · 3 children
Beds
Twin bed (90-130 cm wide), Queen bed (151-180 cm wide)
Room details
46 sqm
City View
In-room amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryerMini-fridgeRefrigeratorDeskSeating AreaToiletPrivate bathroomSlippersSofaElectric kettleWardrobe or closet
Quadruple Room with Sea View
Up to 5 guests59 sqm2 Queen bed (151-180 cm wide)
Providing free toiletries, this quadruple room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned quadruple room provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as sea views. The unit offers 2 beds.
Sleeps
Up to 5 guests
4 adults · 4 children
Beds
2 Queen bed (151-180 cm wide)
Room details
59 sqm
Sea View
In-room amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryerMini-fridgeRefrigeratorDeskSeating AreaToiletPrivate bathroomSlippersSofaElectric kettleWardrobe or closet
Standard Triple Room
Up to 4 guests33 sqmTwin bed (90-130 cm wide), Queen bed (151-180 cm wide)
Featuring free toiletries, this triple room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned triple room features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit has 2 beds.
Sleeps
Up to 4 guests
3 adults · 3 children
Beds
Twin bed (90-130 cm wide), Queen bed (151-180 cm wide)
Room details
33 sqm
City View
In-room amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryerMini-fridgeRefrigeratorDeskToiletPrivate bathroomSlippersElectric kettleWardrobe or closetBidetCleaning products
Standard Room With 3 Single Beds
Up to 4 guests33 sqm3 Twin bed (90-130 cm wide)
Featuring free toiletries, this triple room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned triple room features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit has 3 beds.
Sleeps
Up to 4 guests
3 adults · 3 children
Beds
3 Twin bed (90-130 cm wide)
Room details
33 sqm
City View
In-room amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryerMini-fridgeRefrigeratorDeskToiletPrivate bathroomSlippersElectric kettleWardrobe or closetBidetCleaning products
Double Room with Sea View
Up to 3 guests26 sqmQueen bed (151-180 cm wide)
Offering free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as sea views. The unit offers 1 bed.
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
Queen bed (151-180 cm wide)
Room details
26 sqm
Sea View
In-room amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryerMini-fridgeRefrigeratorDeskToiletPrivate bathroomSlippersElectric kettleWardrobe or closetBidetCleaning products
Family Room with Shower
Up to 4 guests40 sqm2 Queen bed (151-180 cm wide)
The air-conditioned family room features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as mountain views. The unit has 2 beds.
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen bed (151-180 cm wide)
Room details
40 sqm
Mountain View
In-room amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryerMini-fridgeRefrigeratorDeskToiletSlippersSofaElectric kettleWardrobe or closetBidetCleaning products
Twin Room
Up to 2 guests26 sqm2 Twin bed (90-130 cm wide)
Providing free toiletries, this twin room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned twin room provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit offers 2 beds.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
26 sqm
City View
In-room amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryerMini-fridgeRefrigeratorDeskToiletPrivate bathroomSlippersElectric kettleWardrobe or closetBidetCleaning products
Small Double Room
Up to 3 guests26 sqmQueen bed (151-180 cm wide)
The spacious double room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a bidet. The unit has 1 bed.
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
Queen bed (151-180 cm wide)
Room details
26 sqm
In-room amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryerMini-fridgeRefrigeratorDeskToiletPrivate bathroomSlippersElectric kettleWardrobe or closetBidetCleaning products
Deluxe Double Room with Bath
Up to 3 guests38 sqmQueen bed (151-180 cm wide)
Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit has 1 bed.
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
Queen bed (151-180 cm wide)
Room details
38 sqm
City View
In-room amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryerMini-fridgeRefrigeratorDeskToiletPrivate bathroomSlippersElectric kettleWardrobe or closetBidetCleaning products
Elite Quadruple Room
Up to 4 guests40 m22 Double bed (131-150 cm wide)
2 Double Beds
431-sq-foot room with city views
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LCD TV with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, slippers, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, laptop workspace, and iron/ironing board (on request); cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair-width doorways
Non-Smoking
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Double bed (131-150 cm wide)
Room details
40 m2
City View
In-room amenities
MinibarSafety deposit boxTVHair dryerMini-fridgeRefrigeratorDeskPrivate bathroomSlippersElectric kettleBidetToilet paperBottle of waterShampooWheelchair accessibleDaily housekeeping
Arsma Suite
Up to 4 guests60 m22 Double bed (131-150 cm wide)
2 Double Beds
646 sq feet
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LCD TV with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, laptop workspace, and iron/ironing board (on request); cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair-width doorways
Non-Smoking
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Double bed (131-150 cm wide)
Room details
60 m2
In-room amenities
MinibarShowerSafety deposit boxTVHair dryerMini-fridgeRefrigeratorDeskPrivate bathroomSlippersElectric kettleBidetToilet paperBottle of waterShampooWheelchair accessible
Standard Twin Room
Up to 3 guests26 sqm2 Twin bed (90-130 cm wide)
The contemporary air-conditioned rooms feature a 42-inch flat-screen TV with cable channels, a mini-bar and a personal safe. The private bathroom comes with shower facilities, toiletries and a hairdryer.
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
2 Twin bed (90-130 cm wide)
Room details
26 sqm
In-room amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryerMini-fridgeRefrigeratorDeskToiletPrivate bathroomSlippersElectric kettleWardrobe or closetBidetCleaning products
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(470 total)
Provider-sourced guest reviews.
10/10
Reviewed Sep 19, 2026有什麼問題都直接幫客人解決！親子友善住宿服務！ 知道有需求嬰兒床，便主動詢問是否需要澡盆。 並且有下午茶點心供應，讓一些外地遊客，可以在還沒到晚餐時間，稍微果腹一下。
冷氣太冷，無法調整，但客服超級迅速補上兩條棉被彌補。
9/10
Reviewed Sep 18, 20261.位置方便 2.早餐不錯
浴缸太小
6/10
Reviewed Sep 11, 2026Das Zimmer war alt, aber ordentlich, das Bett ziemlich bequem und das Frühstück war gut.
Die Frau, die uns am Abend empfangen hat, war ziemlich unfreundlich (die Morgenschicht war im Gegensatz dazu sehr freundlich). Eine zusätzliche Wasserflasche wurde uns verweigert. Für ein "4 Sterne Hotel" finde ich das sehr peinlich...Überall in Taiwan wurden wir sehr freundlich empfangen außer hier. Eine große Enttäuschung. Das Essen im Selbstbedienungs-Café sah zwar schön aus, war aber leider überhaupt nicht lecker. Zusammengefasst, wenn man Wert auf Service legt, lieber ein anderes Hotel suchen.
9/10
Reviewed Aug 28, 2026位子很好，洗衣房機器也很乾淨
有些健身器材要借磁扣比較不方便
9/10
Reviewed Aug 24, 2026好停車，距離景點近，房客有下午茶，晚上有甜點
入住手續辦理時間稍久
8/10
Reviewed Aug 23, 2026位置極好，離東大門夜市，步行只要5分鐘。飯店提供自助式下午茶，開始入住時間尚未到，可以吃吃，休息兼打發時間。晚上9點有提供宵夜。
3/10
Reviewed Aug 20, 2026早早預約好機場接送卻沒準時抵達還要付三百元，耽誤到後面行程，也沒得到服務員的致歉誠意回應，對接駁車問題就躲開，感覺很不好。 .. 但房間還可以...
10/10
Reviewed Aug 20, 2026房間乾淨、隔音不錯、知名小吃有些都在附近走路就可以到 、有2.1米的停車場、簡單好吃的下午茶、好吃暖胃的宵夜、車站接泊方便、可以借腳踏車、早餐好吃 下次一定還會選這間🤣
10/10
Reviewed Aug 20, 2026很用心的飯店，值得再入住
9/10
Reviewed Aug 18, 2026地點位於市中心，到東大門夜市也方便
地下停車場的味道不好
8/10
Reviewed Aug 18, 2026早餐
太貴而且越來越貴
10/10
Reviewed Aug 17, 2026客房很大，非常舒適，高樓層視野良好，提供下午茶（點心咖啡），提供宵夜（點心），附早餐、車位，飯店位置便利，距離東大門夜市很近，符合需要。下次會再訂房。
9/10
Reviewed Aug 17, 2026夜市就在附近走路就到了
停車位置很不方便位置太小
9/10
Reviewed Aug 16, 2026房間寬敞，浴室非常的大，浴室內平台可以放置東西
浴室水量較小
4/10
Reviewed Aug 12, 2026床不會太軟
房間床頭位置有插頭，但是沒辦法放充電的手機，只能放在地板上充電，房間的地毯也老舊褪色
10/10
Reviewed Aug 12, 2026地理位置優越，早餐相當豐富美味，兒童遊戲設施很棒，有午點、晚點很貼心。
沒有
7/10
Reviewed Aug 11, 2026位置很方便，離超市跟東大門很近
感覺早餐種類蠻少的，跟平台上看到的照片有落差
5/10
Reviewed Aug 11, 2026L’hôtel est bien situé et propose plusieurs services pratiques, notamment une laverie, une salle de sport et un espace pour les enfants avec une salle de jeux. J’ai également apprécié les coupons offerts pour prendre un snack le soir. Malgré la déception concernant la chambre, le séjour était globalement agréable.
La chambre était agréable, avec les services classiques, mais j’ai été très déçue par la vue. Elle était censée donner sur la mer, alors qu’elle donnait surtout sur le bâtiment d’en face ; on n’apercevait que quelques centimètres de mer.
7/10
Reviewed Aug 11, 2026De locatie
Het bed was erg hard
10/10
Reviewed Aug 10, 2026很滿意
目前人力缺口仍在，資方巳盡最大努力
5/10
Reviewed Aug 8, 2026床
馬桶難用.
9/10
Reviewed Aug 7, 2026有下午茶跟宵夜可以吃很棒
沒有
10/10
Reviewed Aug 6, 2026服務人員每位都很熱情、細心 從門口接待到櫃檯人員 還有餐廳的服務人員 每個都好細心跟用心喔
無
10/10
Reviewed Aug 6, 2026服務人員服務態度很棒
無
9/10
Reviewed Aug 5, 2026sehr ruhige, tolle, große Zimmer, gutes Frühstück, tolle Lage, haben uns serh wohlgefühlt
9/10
Reviewed Aug 5, 2026地點便利，近市區，免費下午茶和宵夜。服務態度一級棒👍
無
8/10
Reviewed Aug 4, 2026空間很大，有兒童遊戲室還有下午茶及宵夜
停車的位置有一點恐怖以及位子有點小
8/10
Reviewed Aug 4, 2026飯店提供免費下午茶及宵夜，飯店距離東大夜市也不遠
無
9/10
Reviewed Aug 3, 2026近東大門，也鄰近買伴手禮的商店，附近巷弄也有很多餐飲，用走的就能到，非常方便
床太軟，兩人睡ㄧ大床容易被晃動驚醒！
9/10
Reviewed Aug 2, 2026是花蓮飯店裡少數四人房型有加大雙人床又同時有浴缸的飯店，這次入住優雅四人房空間超級大還有沙發區
停車位偏小，上下車開車門要很小心避免碰撞旁車 房內自然採光只有來自浴室，但又還好房間的燈光照明很充足
10/10
Reviewed Jul 25, 2026飯店提供下午茶與宵夜真的很加分
沒有
7/10
Reviewed Jul 22, 2026飯店位置近東大門夜市，附近也有伴手禮門市，很方便。
被安排的房間是為身障人士設計的，空礦的浴室跟訂房時選擇的標準雙人房不同，讓行動自如的我們住起來不大舒服，仔細看過訂房記錄但沒發現任何線索提到會被分配到特殊房間。
10/10
Reviewed Jul 21, 2026親子友善 、迎賓有下午茶、晚上有宵夜、早餐菜色多又好吃，有遊戲室還有健身房可以借桌球拍使用，能住到如此豐富的飯店度過美好的假期👍
7/10
Reviewed Jul 17, 2026服務人員的態度
冷氣
8/10
Reviewed Jul 15, 2026飯店大門往外走幾分鐘就可以到東大門夜市 逛夜市的旅客地點很有優勢 台11線一路到花蓮市之後到飯店也非常方便
9/10
Reviewed Jul 12, 2026Un accueil efficace et arrangeant dans un contexte fe typhon! Chambre confortable et très propre
Ras
8/10
Reviewed Jul 7, 2026很舒適
9/10
Reviewed Jul 6, 2026我們來自台北 距離上次來花蓮已經超過五年了 兩天內決定來花蓮是因為 2026花蓮夏戀嘉年華👍 飯店住宿乾淨寬敞舒適 櫃檯人員服務親切👍 日後如果再來花蓮 會希望在回訪入住 而且會推薦親友
因為我們對花蓮10分陌生 會建議希望櫃檯服務 在客人入住時 可以大約口頭介紹 飯店附近的超商地點 或者有名小吃 例如公正包子等 這次我們在離開前才發現 原來公正包子離飯店這麼近 差點而錯過了
10/10
Reviewed Jul 3, 2026CP值高！環境乾淨，服務接待人員親切有禮，浴室更是寬敞，淋浴泡澡都舒適。
下午茶蛋糕，都風乾了～～若真的有意提供，就建議調整一下，增加飯店附加價值
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Great location
- •Friendly staff
- •Tasty breakfast
Areas to consider
- •Rooms are outdated
- •Cleanliness issues
Cleanliness
7.94/10Some reviews mention damages and lack of proper maintenance in rooms.
Service
9.41/10Staff are described as friendly and helpful in multiple reviews.
Location
9.45/10Several reviews highlight the great proximity to night markets and convenience.
Room Quality
7.4/10Many rooms are noted as old and run down, requiring updates.
Amenities
8.93/10Facilities like the breakfast and afternoon tea are well-received.
Value for Money
8.89/10Overall pricing is considered high for the quality of the rooms.
Food and Beverage
9.44/10Breakfast is highly praised across multiple reviews.
Overall Experience
8.91/10Mixed feelings due to some room conditions but overall positive experiences mentioned.