Crowne Plaza Shaoxing by IHG

トイレにお尻洗浄機能ごなかったのが、唯一残念な点です。

Needs refurbishing. Its a very nice hotel but its getting little old and needs to be refurbished. food is good, service is just ok, dont expect anything extra from them... they english speaking is low. cleaning ladies are very nice. Enviroment is ok.

Do not stay at this hotel. The internal management is a complete mess. I booked a room but had to cancel due to unforeseen circumstances. When I called the front desk, they assured me that a refund would not be an issue. Following their advice, I contacted the booking platform, but it turned out that a different department handles such matters, and the front desk failed to coordinate with them. This ultimately resulted in my cancellation request not being processed in time. I tried reaching out to the hotel multiple times, and although they promised to call me back, they never did.

A good basic business hotel.

Nice hotel, but pore breakfast.

Everything was good

観光案内など一切ない。中華レストランは非常に美味しかった。

とても綺麗で、お部屋も広かった。高層階希望にして38階の景色をたのしめた。私は中国語が話せないが、フロントの人は快く案内してくれる。欧米系の客もいたから、世界から利用客が集まるグローバルなイメージをうけた。タクシーを呼んで欲しい時に和訳の画面を見せたらすぐに案内してくれた。タクシーが朝は玄関にいるのですぐに利用できるし、行き先も伝えてくれる。とても助かった。荷物も少しの距離なのに運ぶのを手伝ってくれたりホスピタリティを感じた。

This is an older property but the maintenance and conditions are excellent. Staff is attentive.

The property is dated. Air conditioning does not work properly. Get it together Crowne Plaza. Stephen was helpful and accommodating. But I definitely would not stay here during the hotter months. Cigarette burns on the toilet seat and desks. Once again, property is dated and air conditioning does not work properly. Rooms need an all over facelift and upgrade. If you have to stay here, look for Stephen

特别好

來紹興出差都住這間 畢竟是紹興最頂 服務設施早餐都很好

紹興市區最好的酒店

紹興最好的酒店

视野观景效果不错，飘窗台如果有个垫子就好了

가족 여행으로 1박2일 머물렀으며, 전체적인 시설 만족스러운 편이나, 조식은 개선이 필요함

Bra hotell!

This hotel is hands down the best hotel in shaoxing. The location is in the heart of the city and the decor is beautiful. The view was breathtaking and the amenities were awesome. The service was impeccable and couldn’t ask for a more pleasant stay.

酒店环境非常好，工作人员很热情，很细心，看到我们带了孩子，贴心的多送了饮用水和儿童洗漱用品。酒店早餐品种丰富，开餐时间长，满足不同客人需求。周边餐饮，购物，交通都很方便。非常满意的一次体验。

酒店位于绍兴越城区，周边交通，餐饮，购物都很方便，距离绍兴一些著名景点也很近。酒店房间很大，很舒适，工作人员服务也非常好，看到我们带了孩子，很贴心的多送了饮用水和儿童洗漱用品。酒店早餐也非常棒，中西餐品种丰富，一直开到10点半，不用担心睡懒觉吃不到早饭。总之，一次非常满意的住宿，会推荐给朋友。

I had another nice stay at the hotel. The staff are very friendly and all spoke English very well. If you are a coffee person the Starbucks is right across the street!

The staff were very friendly and helpful. The Club level staff were also very pleasant. What i was not too happy with was the selection of the food on the Club level in the evening, it would be very helpful is they would tell you the names of the dishes.

Good service and nice room with beautiful lake view.

Excellent hotel close to everything.

午餐优惠活动没参加，遗憾！SPA优惠活动没参加，有些服务没落实！

Experiencia maravillosa en todos los sentidos- Una excelente opción.

チェックイン時男性マネジャーの対応がとても悪いでした。その他のスータフはOKでした。日本国内で予約していましたのにもかかわらず、中国のIDを提示しないと宿泊してくれませんでした。同じ詔こう市内のホテルはいつもパスポート宿泊しました。同行者日本人のパスポートを1ページから最後のページまで閲覧しても何時に入国期日が見つかりませんでした。最後わたしに質問するものです。

Bästa hotellet i Shaoxing.

We’ve had a very comfortable stay. Front desk clerks were courteous and accommodating. Mr. Lin and Mr. Han at the concierge desk were extremely helpful in providing useful tips and suggestions about our sightseeing options. Restaurants in the hotel are pretty good except the western style dinner buffet can use some help in terms of menu and preparation. Overall we highly recommend this hotel to all who wish to visit Shaoxing.

This Crown Plaza has no soul, this place is stepping back into the 80's. Staff don't speak a word of English, I guess it was build in the 80's. The club level I booked doesn't provide breakfast nor a descent dinner on the club level. Room was comfy with a breathtaking view.

Ett fint hotell med jätte bra gym och rymliga rum. Maten är ok. Närhet till butiker.

Overall, this hotel is not up to the Crown Plaza Standards. My customer even asked to change hotels next time they stay in Shaoxing... See my booking and cancelation history for reference.

Muy lindo hotel, cómodo, bien ubicado,y muy buena atención del personal.

Food terrible quality at this hotel.

Har bott på en hel del hotell i Shaoxing och detta är absolut det bästa. Rummen stora och väldigt fräscha. Bra mat på hotellet.

Okay, it's fine for business trip but nothing is really interesting nearby.

中规中矩的商务酒店，服务人员都带着笑脸，就是效率不是很高。带孩子出行的话，酒店的儿童乐园好像很小。不过酒店的空调声音很轻，能够很安静的入眠。

紹興はあまり高い建物がないので、お出かけしてもすぐに見つけられる。道に迷わずに済む。大きなホテルなので、安心感あり。帰りの汽車のチケットなど手配してくれて、助かりました。

下次會再入住

繁華街や観光の中心からは離れているようで、実際は徒歩10分圏内に食事をするところもたくさんあり、立地もよかったです。TAXIも比較的簡単につかまるので、どこに行くにも困りませんでした。人口湖らしき湖の横に立っていて、夜に噴水ショーも見ることができ、よかったです。 朝食は冷菜は少なめでしたが、他は十分そろっており、レストランの従業員もてきぱきしていて、座席数も多く、落ち着いて食べられました。

Good experience. Staff is great. Room service food is not so good

I book this hotel for my agent and 2 customers. Staff and restaurant personnel were oblivious to our presence in the hotel. Could not wait to move on. For the price of the hotel, the restaurant is well below standard and the food cold. The breakfast staff only want to have you leave.... took my plates and coffee before it was finished. This eliminates Crowne Plaza from my list of hotels to stay at...

It is a nice, clean and bright hotel and good service. It was a pleasant stay for me and I enjoy it.

酒店硬件很棒，但是员工还需要大量培训

房间很棒，各方面都很良好，但是服务人员速度和效率不敢苟同，还需要专业培训和前进！

It was good minus the ac same as last time. Overall the stay was good. Also no vegetarian food.

Ultra comfortable with a great sense of decor - the room was incredibly satisfying. The bed was comfortable, sheets soft, amenities present, strong WiFi signal, English-speaking staff and great extras (like the pool and gym). Right outside the front doors is easy-access to restaurants and shopping. Everyone was very friendly and ready to serve. The room was also very clean and the bathroom was ample (with amazing water pressure - love that!).

EVERYTHING WAS GREAT IN THIS HOTEL EXCEPT THE POOR AC AND POOR WIFI.

All good

Overall Ok. I will give it a three star due to the following reasons even though the hotel is new and looks good: Service need to improve in Breakfast Area as it looks like lack of well trained Staff seems overwhelmed. Rooms Temperature control did not work during this Stay as they said it was shut off just to circulate air as Local guests seems to feel it is too cold for them. This is not a good idea for guests who likes it colder than their Local guests. Does not make sense as to Why you have a thermostat in room when it can be of no use?

New Hotel, Excellent Staff, Great Service, Pleasant Surprise!