Centerpoint Koh Phangan New vs Similar Hotels

Some mentions of uncomfortable beds and small rooms.

Rooms were described as clean, comfortable with great amenities.

Houses/cabins generally comfortable and well maintained, but some guests found the coco bungalows small, noisy/thin-walled, with hard beds or maintenance issues (door/TV), so room quality is good but inconsistent.

Some reviews mentioned dirty showers and bed bugs, but overall routines seem to be in place.

Found foreign hair in the bathroom, impacting overall cleanliness rating.

Multiple reviews mention ants, cockroaches and stained bedding/towels; several guests reported bugs in beds and required pest treatment, indicating notable cleanliness issues.

The location is highly rated for its proximity to key spots like the pier and night markets.

Centrally located, easy access to attractions and shops.

Consistently praised: beach on the doorstep, close to the pier/harbour and walking distance to town; excellent seaside setting though swimming can be limited by tides.

Repeated mentions of friendly and helpful staff enhance the service sentiment.

Exceptional service from the staff, going above and beyond to assist guests.

Staff repeatedly described as friendly and helpful (restaurant and reception praised); a few service follow-up lapses (e.g., TV not fixed) were reported but overall service is strong.

No specific mentions; assumed standard quality for this hotel tier.

Great food options available nearby, enhancing the overall experience.

Breakfast repeatedly described as very good/excellent and the restaurant/staff praised; F&B is a clear strength for most guests.

Lockers available, but some amenities are limited and conditions vary.

Fantastic amenities including a well-equipped kitchenette and pool area.

Pool, sunbeds and grounds receive frequent praise; well-kept site and pleasant communal facilities (some comment that pool could be bigger, but overall very positive).

Incredibly cheap given the standards, providing good value overall.

Good value considering the quality of service and location.

Many guests felt the overall resort experience (location, breakfast, pool) was worth the price; a few expected a wider beverage selection at the stated price, but general value perception is favorable.