Kata Beach Community Park
Kata Beach Community Park, Ban Kata, Karon, Mueang Phuket District, Thailand- Park
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Discover your ideal getaway at Phuket Kata Resotel, where comfort and convenience meet breathtaking scenery.
Recreational Bliss
Unwind with a dip in our outdoor pool or savor stunning views from our terrace and garden. Enjoy leisure activities or relax with a refreshing drink at our poolside bar.
Dining Delights
Indulge your palate with exquisite meals at our restaurant or grab a quick snack at the café. Room service is also available during limited hours for your convenience.
Comfort and Connectivity
Our 105 air-conditioned rooms feature modern amenities including refrigerators and flat-screen televisions. Stay connected with complimentary Wi-Fi, and indulge in private bathrooms stocked with premium toiletries.
Book your stay at Phuket Kata Resotel today, and experience a perfect blend of relaxation and adventure!
Check-in from
02:00 PM
Check-out by
12:00 PM
Children
Not allowed
Pets
Not allowed
1 Queen Bed OR 2 Twin Beds
430-sq-foot room with a patio
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and room service (limited hours)
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Day bed, safe, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Queen Bed (150-160 cm wide)
Room details
40 m2
In-room amenities
1 Double Bed OR 2 Twin Beds
430-sq-foot room with a patio
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and room service (limited hours)
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Day bed, safe, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Sleeps
Up to 3 guests
3 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
40 m2
In-room amenities
1 Double Bed OR 2 Twin Beds
376-sq-foot room with a patio
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and room service (limited hours)
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Day bed, safe, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Sleeps
Up to 3 guests
3 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
35 m2
In-room amenities
1 Queen Bed
431-sq-foot room with a patio
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and room service (limited hours)
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Day bed, safe, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Sleeps
Up to 3 guests
3 adults · 1 children
Beds
Queen Bed (150-160 cm wide)
Room details
40 m2
In-room amenities
1 Double Bed
376-sq-foot room with a patio
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and room service (limited hours)
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Day bed, safe, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Sleeps
Up to 3 guests
3 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
35 m2
In-room amenities
Pets not allowed
Service animals not allowed
Contactless check-out is available
Cashless transactions are available
No elevators
Professional property host/manager
Contactless check-in is available
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Great value hotel
Personnel de l'accueil non professionnel, moqueur et inexpérimenté.
Mycket bra hotell med fantastisk personal och ett mycket bra läge. Inne på hotellområdet är det en lugn atmosfär och när man kliver ut så hamnar man mitt i Kata Beachs centrum med allt vad det innebär. Hotellet har den där sköna känslan av Thailand, inte för modernt eller tillgjort.
The waiters for breakfast very friendly helpful i asked on the 24th if thay could dress up in Christmas hats a clothing. Thay went one better and dressed as father Christmas with a big bag of sweets for the kids. And in the back ground Christmas music. Fabulous.
From the cleaner up to management the staff was amazing the rooms was cleaned every day so relaxing pool was clean and warm plenty areas and sunbeds available 3 mins walk to amazing kata beech 20 seconds from kata market and surrounding shops and amenities would definitely recommend this hotel
We stayed at this hotel twice during our stay in Thailand, at the beginning of our trip and again at the end. We chose to come back here as it suited our needs. It was close to everything, the pool access rooms were great and the staff were very friendly and helpful. On our return journey I unfortunately slipped and broke my knee cap. The staff couldn't have been more helpful over the next few days when I was incapacitated. They really helped make a very uncomfortable situation so much more pleasant. We wouldn't hesitate to return here on our next visit to Thailand.
Lovely pool and close to kata beach, great location
Great !! Only they don’t have a cloth washing service, but indicated a shop 50m away who did it nicely.
Great location and the staff were amazing. Loved the pool! Short walk to the gorgeous beach!
Quick walk to the gorgeous Kata beach and great stalls for amazing food
Affordable, no frills hotel in a good location. We received an upgrade to one of the larger room, but this meant we didn’t have a pool access room. Nonetheless, we were happy with more space. The hotel overall seems old and has its damages, it could do with a lot of refurbishment. Maybe the hotel closed down during covid and is in the progress of bringing itself back to glory. It is also hard to find for some taxi drivers and could do with better signage. One key notes I’d make aware to future guests about the hotel and the overall area is the heavy influence and migration of Russians since the beginning of their political conflicts which has led to a major lack of diversification in tourists, and the saturation of the local Thai presence and feel. The hotel staff were friendly, especially Tong who met us, learnt our names and was very helpful during our stay.
close to the beach.Nice people.Breakfast is great.
This hotel is great. Friendly staff, clean and great location. Close to the beach. Cleaning staff do an excellent job. Highly recommend, would stay again.
The people were extremely friendly and the room was wonderful poolside. Conveniently Located across from the beach and right behind a wonderful market. I can't thank the staff enough for the wonderful job that they did. I wanted to tip all of them but there were so many of them I would have gone home broke
We really liked the property unfortunately half of the property is shut down due to covid the staff is super nice and very courteous did everything we asked them. I just wish more people visit this property help them out. I would certainty visit this property again.the best part of this property is just minutes walk from Kata beach.
Great staff. This is the second time that we have stayed at this hotel. The service and friendliness of the staff was wonderful! My only concern was that the Wi-Fi service was not very reliable as the connection was sometimes hard to get or dropped off every 15 seconds or so.
Fin service och jättetrevlig personal
Bra hotell, fint på hotellet. Bra med marknadsmat utanför. Trevlig personal förutom vid incheckningen. Utcheckning smidig men debiterades för ett glas som gått sönder (vilket kan vara okej men det kändes lite löjligt med 50bath för ett litet glas som inte kostar i närheten av det. Jag undrar om man debiteras samma ifall ett glas går sönder under frukosten. Sammanfattningsvis vi är nöjda med hotellet, läget, rummet och större delen av personalen.
Vi var en familie på 7. Fra 12 år til 74 år. Greit hotell og sentralt. Ok, hotellfrokost. Hotellet ligger 4 min fra Katastranden. Foran hotellet er det et matmarked hvor du får kjøpt Thaimat. God mat og ingen ble syke. Stranden er fin, men lite med solsenger.
Super dejligt hotel. Rigtig fin pool og lækker morgenmadsbuffet.
Séjour au top le personnel et au petit soin très accueillant
Tæt på strand og shopping og alligevel stille og roligt resort
We stayed as a couple in a pool access room for a few nights and found our stay was peaceful and relaxing. We highly recommend pool access room if you are a couple as you will be further up the hotel and away from the kids in the main pool area, however if you a sun-worshipper then ensure you request a room with the balcony facing south otherwise you won't have any sun at all. The room was comfy and felt secure, with double locks on both the pool access and front door. Rooms good size. The majority of the guests are Russian couples, with a few families here and there, and we found all staff and other guests to be very friendly. Breakfast was fine, the usual stuff you get in Thai hotels really; egg station, rice soup, bacon and sausages (hot dog style) and fruit. There was also some slightly more odd breakfast options, such as stir fried noodles and pasta dishes. All of decent enough quality. One good thing about the hotel is that despite being in the centre of (the very overcrowded) Kata, it felt a million miles away from the hustle and bustle, being tranquil and peaceful. It was a 5 min walk to the (very overcrowded) beach and loads of markets and shops on the doorstep when you walk out in to Kata.
Accès à la piscine depuis la chambre Bel ambiance Proche de tout Plage à 4 min de marche Très propre vaut le détour
This property was in a great location - central to several markets and very close to the beach. The hotel model is very nice in that all the rooms open up to the public pool However, because it was an open model there were many mosquitos and even a lizard in our room. Staff was very nice and accommodating
Like everything. The hotel is amazing. Very good location. Rooms and big and clean. Breakfast is fantastic whit so diversity. And the staff it’s incredible friendly from all departments.
Dags o renovera rummen slitna som den Ac lever om så man knappt kan sova
Stort och fräscht rum! Stördes aldrig av grannar eller trafik. Vi hade en egen insynsskyddad altan med solstolar nära till poolen. Hjälpsam personal i receptionen.
The bathroom needs maintenance Staff were friendly but did not understand English.
L'hotel si trova in una posizione comoda, vicino alla spiaggia.sulla strada principale ma non esposta al rumore del traffico. Le camere sono spaziose e pulite. Peccato che i letti sono scomodi. Il servizio ristorante è buono.
5 minuters promenad till stranden. Matmarknad alldeles framför hotellet. Nära till allt men väldigt lugnt och rogivande inom hotellområdet. Kan absolut rekommendera detta hotellet.
Very good hotel. Great pools and no need to reserve tools as an early bird. Excellent location
Personalet var flinke
Fantastisk personale, men ingen internet hellere tv kanaler. Gammel bygning men tæt på det hele, man skulle tro bygning er fra 70’erne Vi måtte opgradere selv for der var ingen vindue på værelse som angivet på bestilling
Das Resotel liegt in einer schönen Anlage plaziert um den Pool. Alles ist sauber und die Zimmer sind geräumig und haben eine tolle zweite Aussendusche. Das Frühstück war sehr umfangreich mit warmen thailändischen Speisen und normalen Frühstück mit verschiedenen Eierspeisen, Müsli, Obst etc. großartig. Der Weg zum Strand ist auch sehr nah und die Bucht ist wunderbar.
Chambres correctes et bon couchage 👍 Infrastructures correctes dans l’ensemble😊 Petit déjeuner vivement recommandé 👌 Par contre, l’état de la sdb commence à être un peu vétuste 😐
Wir waren, um ehrlich zu sein, insgesamt etwas enttäuscht von dem Hotel, das unserer Meinung nach höchstens 3 Sterne verdient hätte. Die gesamte Anlage ist schön angelegt mit mehreren Pools und Wasserarmen, aber bei genauerem Hinsehen doch schon sehr in die Jahre gekommen. Auch in unserem Zimmer, das recht einfach und zweckmäßig eingerichtet war, nagte der Zahn der Zeit. Gefallen hat uns nur der direkte Zugang über die große eigene Terrasse zum Pool. Das Frühstücksbüffet war auch nicht gerade das, was wir uns in einem 4-Sterne-Hotel eigentlich erhofft hatten: kein Teesortiment, nur Schwarztee aus einer Riesenkanne, der über längere Zeit warmgehalten wird, kaum Auswahl an Thaigerichten, Fertigkuchen... wir haben nur 2x von 4 Tagen im Hotel gefrühstückt!! Toll ist die Lage: in wenigen Minuten zu Fuß ist man am relativ sauberen Strand und zahlreiche Restaurants und Shops sind in unmittelbarer Nähe.
Sentralt og behagelig hotel. Senger kunne vært bedre men ellers bra :-)
Great location. Rhe pool access room was wonderful!
Problems on arrival with room. Also when doing my search I wanted a hotel with complimentary airport shuttle and they came up but had no such service. Hotel was nice but has deferred maintenance issues. In current state it should not be a 4 star hotel.
Nice Hotel , clealiness , good staff ,good location
Staff is so kind and professional. I would come back again and recommend to my freinds. Swimming pool is very nice.
Close to the beach, and a beautiful pool. We got upgraded at the resort which was so nice. The breakfast buffet was good, and the lobby was nice. The linens and the room was a but dirty but overall worth the stay.
1. Check in was good. The lady was nice. Check out was not. Different person. Asked for a bottle of water and was denied. The restaurant also did not serve a glass of water. Had to buy from outside. 2. Pool was good. The drinks were expensive. 3. hotel is old but if you like antique stuff you will like it there. a lot of use of wood was nice. 4. close to beach. has nice restaurants close by. 5. One of the beds had bad spring. so had to use single bed.
The hotel maybe a tad tired but good value for money. Staff amazing. Only slight negative is breakfast is quite basic but you won't starve. Good location
Happy with this hotel, we stayed four nights. Clean and comfortable. Good location and within walking distance of massage, food, beach, shopping. AC good, beds average comfort for Asia. Our rooms were a long walk from front of hotel though. We were all the way at the back of the resort. If I stay again, I will ask for a room closer to the front. We had a pool access room and a deluxe room. Staff was friendly and helpful.
Amazing experience to have a pool access room an the staff were amazing. Such a beautiful location an so close to everything in kata
The pool, room, cleanliness all great. helpful staff. The breakfast needs improvement though. Staff's English proficiency needs improvement too.
The location is excellent, the beach can be accessed by crossing the road, there are lots of restaurants around the hotel, which provide good food with reasonable prices.
Some decor on the wall is very dusty. The place is full of mosquitos and I was bitten everyday badly to a point I had to buy from a dug store insect repeller. A second shower room was unnecessary and there is no window in it, allowing mosquitos in at night. I found out too late that this shower's door needs to be shut all the time. The window is next to bed and all rooms are on ground floor therefore no privacy unless you keep the blinds down all the time which makes the room too dark. I do not recommend this hotel.
Friendly staff but rude manager at reception. No porter or bell boy to assist with luggage.
Overall my stay was good. It was hard to communicate with receptionist as they do not speak English or understand it, which is odd for hotels. Staff is friendly and nice. Clean rooms but breakfast was bad. So I don't recommend eating at the hotel.
Really nice stay and I enjoyed staying here very much. The hotel was a bit quiet in mid August which always guaranteed a quiet swimming pool. Room was brilliantly situated beside the pool. 100m -200m from the beach, would defo have stayed here again, in fact I came back to Kata beach and booked a higher standard of hotel and instantly regretted it!! If you can get out of bed in time, the breakfast is worth trying again...
Great location .. close to beach and eateries Friendly and helpful staff Impressive architecture - based on Hinduism concept ..
This resort was good for the price. The staff in the breakfast room where lovely. The swimming pools are nice and the beds comfortable. The only problem was the incredibly loud noise from the frogs around the resort. I had to sleep with ear plugs.
Really loved our stay at this resort , location great close to beach 5 mins walk, close to shops and dining . Pool lovely , clean room , and everywhere around the hotel grounds , breakfast very good lots of variety . Would stay again on next trip .
Room 2/5 (due to privacy issue) room is nice, big, and clean. Bathroom was big with indoor and outdoor shower. However during day time are very dark with no natural light. If you open windows there will be 100% no privacy at all. It's a simple way to fix this problem, just install a blind at the window. I have read about this issue before my stay. Not sure why the hotel not consider fixing this issue. Another issue is the hotel have a lot of tree and water, mosquito everywhere even we try to close the door all the time. Should have consider provide a sleeping next to provide the mosquito issue Pool:3/5 very nice and big. However my issue is its close at 7pm. Most the time we on tour and won't back hotel till 5,6pm or even later. Not very happy with the pool hours. Other hotel we stay all close pool at 10pm Wifi: 1/5 really bad, we stay in 2 room, the poolside room lost connection nearly my whole stay. My friend stay in standard room cannot connect to wifi at all. They have to go to lobby and restaurant, pool area to use wifi. Location: close to beach and shop, restaurant. 400thai bath to Patong by taxi or tuk tuk. Staff 5/5we saw the cleaner staffs cleaning the hotel, around resorts all the time to keep clean and prevent the mosquito. However there many issue as I wrote above have put the resort down as these issue are easily to improve and fixed
Great place to stay! Friendly staff and lovely resort, room was spacious to the point of decadence. My only issue was as a late riser I didn't get enough hot water for my shower.
I stopped by the day before to check the place out. Unacceptable. Staff refused to allow me to see a room so I cancelled my reservation. They are trying to charge my card despite my cancellation and the fact I never set foot on the property again. Typical Phuket thieves and scumbags.
Nice location in Kara. Close to beach and restaraunts. Private pool wasn't very clean and a bit green.
rooms are big but smelly, furniture are really old, toilet has old equipment, walls are really thin you can heard absolutely everything is going on in the next room. Mosquitoes everywhere, staff is polite but they don't try to help you . Door locks are very dodgy. Beds are hard, good variety of channels on the telly and location is decent. 5 minutes walk to the beach but very noisy area. Hotel name in the door is Phuket Kata Resort as used to appear here.
I generally do not write reviews, but what happened to us at the end our our stay was so appalling, I could not rid the bad taste. Check In: We booked a one night stay for a late evening arrival before moving onto our next reservation the day after. There was no problem checking in as there seemed to be someone at the front desk at all hours. Property: Past the entrance you will see two large pools, open to six blocks of rooms. Overall the property is clean, but definitely outdated. It may have been the hottest resort on the block 10-15 years ago, but by today's standards, it is a good budget option at best. Room: We ended up with a pool view, which opens back the pool directly. The room itself was spacious, had an extra pull out bed, and the shower was just a compartment in the bathroom separated by a curtain. Again feels outdated. Each room has its own set of beach chairs and patio by the pool. If you do not have a pool view, it is separated by a walkway and may or may not have a fence. Service: We did not get a late check out, but at least they did allow us to leave our luggage with them, to pick up later. As we were leaving we asked if they had any water, and they had the nerve to tell us to go buy it from the restaurant on their property. Only thing is that the water cost 60 baht. No thanks. We walked down the block and got a bottle for 7 baht at 7 Eleven. Small things from a service (that you pay for) can make an experience, but in this case it broke ours.
the pools were great and the room was very nice. the layout of the hotel is very nice and quiet.
it was good ..... mosquitoes spoiled a full rating
This hotel is just across the street from the beach access which makes it easy to run back and forth to your hotel room if it rains or if you want a quick pool break. There are several bars and restaurants around but it is not over crowded and crazy as in Patong. There are many Russian tourists everywhere, in fact, many things are translated to English and Russian. Room- We were upgraded to a pool access room and I highly recommend it. There is a nice day-bed looking out to the beautiful pool. The bed was very soft and comfortable (not common in this region).
The hotel doesn't appear in Google Maps so it wasn't easy to find. Other than that, everything was great.
Pools were good, great location, pool access rooms a bit of a hike from reception. Just choose a pool side room. English of staff was just ok, but not a real problem.
Well rested for 2n getaway. Accessibikity to evetything. Great value for money.
late arrival meant 2am check in lady who checked us in was great she was polite and helpful as was the young guy that took our bags to our room.. bed a bit hard but ok, and breakfast was good would stay again
On arrival I didn't expect to have to lug my bags up the stairs to reception - there was no porter or bellboy to assist with luggage. Not an easy task for anyone, let alone someone who has mobility issues. I had booked a superior poolside room, but there was nothing superior about it - very, very basic, and the beds are extremely hard, which you do get used to after a while. Don't waste your time trying the breakfasts. Again, very basic with very little choice. The only shining light for this 'resort' is the pool, which was lovely and clean and had ample sunbeds, with shade if required. It did have a swim-up bar, which unfortunately nobody used for the week I was there. I felt a little sorry for the staff who were manning it all day. The proximity to the main street and beach was a plus, although having to walk through an alley of stalls to enter and exit the premises wasn't ideal.
Great staff. Very friendly and considerate. Large pools. Short five minute stroll to beach. The room way very clean. We initially planned to stay two nights but enjoyed it so much that we stayed for five nights.
Good position, close to the beach. Nice big pool, although shallow. The reception staff were quite inflexible. The bed can be very hard, depending on what room you get. Had to move rooms twice, just to be able to sleep. Overall, not bad for the price.
Hotel is in fantastic location, close to beach and restaurants. Main pool area is really nice, lots of trees and umbrellas available. I stayed in a premier room. Only difference between premier and pool access (I viewed both) is the pool access rooms have nice big windows so room is nice and light. Downside of premier rooms is that unless you have your curtain wide open (no privacy from other guests walking past) there is no other natural light. Overall very pleased with hotel apart from dark room, however figured as I only slept in there at night, $30 per night was an excellent bargain. Can't plug USB or hard drive into the TV. No need for an indoor and outdoor shower..would have preferred a bath tub or another window to let in light. Would definitely stay here again, however would highly recommend the rooms get an upgrade/ renovation- this would make for such a better stay. Only other real negative, we arrived around 11am, check in isn't until 2pm. We travelled in low season and the hotel was not full! Staff refused to let us check in before 2pm, despite the fact that the room was empty and already cleaned (we hung around the pool until 2pm waiting to check in- no one came in or out of the room). Flexibility would have been great in this instance.
Good position in town and close walk to the beach. Not the grandest hotel but great value for the price
We spent 4 nights here in June and loved it. The staff is friendly and helpful. The rooms are large and comfortable. You can lay in the pool and look up to the mountainside and see the back of the Big Buddha. The hotel sits about 100 meters off of the main road in Kata Beach so you are close to lots of food and the beach. The hotel itself has the lobby and the rooms behind that so it is very quiet. We had three rooms for our family. We had both poolside and swim-out rooms. Both were great, but it's worth the extra few dollars for the swim-out room. I would definitely stay here again. All of the beds in Asia are pretty firm, but these were the most comfortable that we slept in during our month long trek around Asia.
Very nice clean hotel very friendly staff clean and comfortable room. Good breakfast near to alot of restaurants. Good sandy beach very close, shame it was covered in rubbish.
It was somewhat difficult to find as it is hidden behind a small market. The room didn't feel the cleanest, but it wasn't terrible. It's a short walk to the beach and a taxi stand close by. Fine for the price and since we weren't in the room much, but I would not stay there again.
Phuket Kata Resort has an excellent location; a little tucked away from all the street noise and their employees are extremely nice! The breakfast was excellent and the staff is really accommodating and kind. Quiet resort, excellent location and great service; perfect for a relaxing getaway while in Thailand.
Two of my priorities when booking a hotel are 1,coffee tea making facilities,Yes the supply a jug and cups but No coffee or tea,I arrived after a long flight at 2AM wanting a cuppa but no tea or coffee,and reception said they dont supply coffee or tea. 2 the breakfast was very poor,dry cold precooked eggs and NO BACON..plenty of rice and plenty of noodles but not for my breakfast.This could be a good hotel but the food options let it down.I stayed 9 nights ,tried to have breakfast each day but it was just rubbish..this is not free breakfast ,we pay for it in the room tarrif..so each morning I would go to breakfast at the hotel next door where they catered for westerners 200 bhat
Nice quiet location , only a short stroll to the beach and shops . The rooms we stayed in were clean , and had most bits that you need , just bed was a bit hard .Staff were quiet good and helped arrange transfers.
Helpful pleasant staff, clean pools and nice grounds and decor.
Very rude check in manager at reception tried to give me a twin room, citing that they were full and I had no choice. I showed the booking form which clearly showed one dobule bed. Then magically they had a double room and we took our own cases to the room which I didn't mind. We were in total shock as the room was smelt damp and was very dark as there is only one window. We could see many mosquitos flying around - the front door has many gaps and daylight can be seen through the gaps - and the room opens to the courtyard - so no lobby or hallway to step into. On opening the cupboard where the safe was more mosquitos flew out. We ended up going out to buy mosquito spray which had no effect as the bathroom has an 'open window' where they just fly in. We looked around for another hotel and found a wonderful place next door for a similar price which included breakfast - about ten times better than this place. We checked out and asked for a refund which was refused. They did not even bother to inspect the room or apologise. As I booked for 4 night I said they should at least refund 3 nights - but no. Awful experience at this hotel. Avoid. I hope Expedia will refund me.
Charming. Excellent, friendly, courteous, diligent staff. The hotel is set back off the busy street so quiet. Fantastic pool and surrounding area. 3 minute walk to a great beach & many restaurants. Indoor and covered out door dining area for the buffet breakfast.
This is a great choice in Kata area. Lots of great things close by and of course the beach is just 3 mins away. You will love it. Choose the Superior pool side rooms as opposed to the rooms from 600 - 615. they are notoriously far from the hotel entrance.
As some reviewers mentioned before: hidden gem in low season (price/performance 5/5). The location is great, few mins to the beach and 1min to the restaurants, 7/11. Staff is very friendly, rooms big and very clean (though not so new anymore), bed comfortable. Pool just outside the room, wow! Breakfast good! There were some mosquitoes in front of the room during the day, zaaap. For this price I would def. stay again!
This hotel is a hidden gem in the low season. The location is perfect. The essentials are close by: 7-Eleven, the beach and the beach bus. With 4 pools in the resort, all rooms are essentially right next to one. The staff is extremely friendly and accommodating if something in your room is not right. Tips: Make sure to eat at the Italian restaurant just outside the hotel. They have amazing food! The travel agent straight outside the front about 6-7 stalls down on the left has a good attitude, really fair pricing, will negotiate and speaks reasonably good English.
Excellent location to beach and restaurants. The wifi didn't work at all for days. When it worked, coverage was good. Reception says they are 24 hours but they were not always there at night. They ask you to leave your room keys at reception, I came back one night to my key out for anyone to take and nobody there at desk with lights off. Not a safe feeling but luckily nothing bad happened. All linen could do with replacing. Sheets never felt clean, they were all stained even when just changed with clean ones. Linen and towels smelled of chlorine. Bed was more Comfortable than others I've slept on in Thai accoms 4&3 star. Bathroom always felt clean and housekeeping were generous with replenishing personal amenities. Bathtub is huge! Really nice to soak in after a long day. Shower really nice, hot and good pressure. Housekeeping accidentally came in twice when I had set "do not disturb" and I was asleep. I prepaid the breakfast buffet, it was very basic. Some days it was cancelled due to low numbers at hotel, kitchen staff could still make you a hot meal but this isn't suited to someone with food allergy/intolerance because it was a set menu. Nice kitchen staff. The main pool was lovely and very clean, though the pool chairs and mats were old and peeling. The pool bar couldn't make some of the drinks I asked for, just a basic poolside bar only - if you wanted a bottle/can of water, coke or a beer you'd be fine. It wasn't a bad stay it was just not luxurious.
Was expecting a lesser experience -- but when I arrived I was upgraded as compensation for some renos that were happening. THe room was great -- clean, comfortable, etc. Recommend
Place ok needs an up graded a bit run down Breakfast was not great was from set menue.
Good hotel entrance is ugly. close to beach. good food. i recomand it
Nice hotel good location close to beach and restaurants great buffet breakfast friendly staff.Only negative was the bed was too firm.
Easy access to busy shopping and beach but set back so you can have respite when needed. Pool room has direct access to pool from patio - perfect. Stayed 2 nights, wish it was longer. Found bed a little hard, floors dusty on arrival ( but daily cleaning sorted) and only downsides were walls very thin so noise from neighbours easily heard and having to run the gauntlet of stall holders right outside entrance, to get to main road. Staff extremely helpful. Imagine it would be good place for holidaying with kids/families.
Nothing was missing. Really clean, great location, and nice service
We stayed for 6 nights at Kata Pool Lagoon. Though arrived late at night, the hotel staff were very friendly and nice to sort out our rooms very quickly. The rooms are big and clean. Everything provided well and working well too. Love the indoor and outdoor bath area... toilets are very clean. We come back from activities everyday with the room made and tided and can rest very well every night. The hotel is quiet, peaceful and safe. We would choose this hotel again when we visit Phuket next year! We have 3 kids and the hotel provided extra pillow and bedding with no extra charge. They love the space and simplicity. Love the types of towels provided in the room too, one for poolside and one for shower, the one from pool side can be brought out to the beach. Whenever we forget something from the hotel, it's an easy walk (like 2mins) from the beach, totally good for us! From our hotel, it's very near to shopping, massage places, Karon beach, dino golf, elephant trekking and to many activities such as jetski, parasailing and Surfhouse.
The central location of this hotel is it's best aspect. Older rooms are very dated & small. Larger rooms behind first pool area have pool access & are larger. There are newer, better options available in Kata.
We really enjoyed our 10 night stay here, the pool was an absolute highlight of the trip!!! Was a very sensible option to have a minimal set breakfast menu, as we believe there would be too much waste if there would be an all you can eat type buffet (this was absolutely no problem for us) hot American style breakfast was yummy. Staff friendly without being too gushy all over you (: thanks to everyone at kata pool lagoon.
It was a great place to stay and the service was with a smile and the staff friendly and welcoming. Not far from kata beach and surrounded by all you need. Would recommend it for families and couples.
Value: Bargain; Service: Go the extra mile; I decided to stay an extra 2 weeks as the staff made it feel like I was at home
First, Kata Beach Phuket is a great place to stay and this hotel is located steps away from the beach. Additionally, it sports a very nice swimming pool with a sitting area around it containing a bar. All around the pool are trees teeming with fragrant flowers and chirping birds. During my stay the Hotel was fairly empty which meant it was very quiet. If it was full of noisy travelers it would have been difficult to find peace. The walls are thin! Fortunately, it was very quiet during my stay. The breakfast was expensive and basic. I would skip it, as there are many coffee shops and great places to eat literally a few steps away from the hotel grounds. The biggest downside was the bed. It felt like I was sleeping on a plank of wood. Otherwise, I highly recommend this hotel and plan to stay there again on my next trip to Phuket (Thalang).
I really enjoyed the grounds of this Hotel. It is quiet and the rooms look out onto a series of very nice pools. It is also steps from the Beach. Kata Beach is the place to go if you are trying to avoid the go-go scene. No go-go bars in Kata which is a blessing. It is also very reasonably priced, at least on the days I was there. The internet is reliable. The CONS are that the bed is so hard it basically feels like you are sleeping on a wood plank. Hotel offers nothing complimentary like coffee in the morning. I do not like to eat breakfast but i need to drink coffee when I wake. I was charged for a full breakfast two days in a row when I only had a cup of coffee. That being said, the experience was good enough and I will stay there again.
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Areas to consider
Cleanliness
7.26/10Personnel de l'accueil non professionnel, moqueur et inexpérimenté.
Service
8.73/10Standard quality for this hotel tier, adjusted to balance negative sentiment on cleanliness.
Location
8.47/10Standard quality for this hotel tier, adjusted to balance negative sentiment on cleanliness.
Room Quality
8.22/10Standard quality for this hotel tier.
Amenities
8.25/10Standard quality for this hotel tier.
Value for Money
8.21/10Standard quality for this hotel tier.
Food and Beverage
8.26/10Standard quality for this hotel tier.
Overall Experience
8.23/10Standard quality for this hotel tier.