Great spot on the beach!
Great spot on the beach!, Avenida Juan Pablo Duarte, Boca Chica, Santo Domingo, 03002, Dominican Republic- Viewpoint
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77% match
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About this hotel
Tropical Oasis with Convenient Amenities
Tranquil Setting: Hotel Neptuno’s Refugio offers a serene escape within lush tropical gardens, providing a peaceful ambiance for guests to unwind and relax.
Comfortable Accommodations: The hotel's basic rooms are thoughtfully equipped with essential amenities such as a minibar, cable TV, and free Wi-Fi, ensuring a comfortable stay for all visitors.
Ideal Location: Situated just steps away from Boca Chica Beach and a short drive from Las Americas International Airport, Hotel Neptuno’s Refugio is the perfect choice for travelers seeking convenience and relaxation.
Ready to experience paradise? Book your stay at Hotel Neptuno’s Refugio now!
Nearby Attractions
Villa Florencia
Villa Florencia, Avenida del Sur, Boca Chica, Santo Domingo, 03002, Dominican Republic- Manor
Parque Central
Parque Central, Boca Chica, Santo Domingo, 03002, Dominican Republic- Park
Funeraria Boca Chica
Funeraria Boca Chica, Calle 2 de Junio, Boca Chica, Santo Domingo, 03002, Dominican Republic- Memorial
Important Information
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Stay Details
Check-in from
03:00 PM
Check-out by
01:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Amenities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Terrace
Family rooms
Garden
Pets allowed
BBQ facilities
Laundry
Airport shuttle
Bar
Fax/photocopying
Tour desk
Ironing service
Breakfast in the room
Private parking
Outdoor pool
Private check-in/check-out
Daily housekeeping
Designated smoking area
Airport shuttle (additional charge)
Shuttle service (additional charge)
Grocery deliveries
Public Bath
Outdoor furniture
Sun loungers or beach chairs
Airport drop off
Airport pick up
Shallow end
Shuttle service
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
Cashless payment available
Fire extinguishers
Invoice provided
Key access
CCTV in common areas
24-hour security
Breakfast takeaway containers
Room Types
One-Bedroom Apartment
Up to 2 guests36 sqmDouble bed (131-150 cm wide)
Features a living room with sofa and a kitchenette.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
36 sqm
In-room amenities
MinibarShowerTVAir conditioningKitchenetteMini-fridgeRefrigeratorDeskSeating AreaFanToiletPrivate bathroomKitchenSofaTile/marble floorDining area
One-Bedroom Apartment
Up to 2 guests39 sqmQueen bed (151-180 cm wide)
This apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Guests can make meals in the kitchen that features a stovetop, a refrigerator and kitchenware. Boasting a terrace with sea views, this apartment also features air conditioning and a flat-screen TV with cable channels. The unit has 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
39 sqm
Sea View
In-room amenities
MinibarShowerTVAir conditioningKitchenetteMini-fridgeRefrigeratorDeskSeating AreaFanToiletPrivate bathroomKitchenSofaTile/marble floorDining area
Single Room
Up to 2 guests15 sqmTwin bed (90-130 cm wide)
This air-conditioned single room features a private bathroom, a mini-bar, a wardrobe as well as a patio. The unit offers 1 bed.
Sleeps
Up to 2 guests
1 adults · 1 children
Beds
Twin bed (90-130 cm wide)
Room details
15 sqm
In-room amenities
MinibarShowerTVAir conditioningMini-fridgeRefrigeratorToiletPrivate bathroomTile/marble floorWardrobe or closetLinenUpper floors accessible by stairs onlyClothes rackToilet paperPool towelsTrash cans
Two-Bedroom Suite
Up to 4 guests130 sqmDouble bed (131-150 cm wide), Sofa bed (Variable Size), Queen bed (151-180 cm wide)
Features a living room with sofa bed, a kitchen and a balcony with sea view.
Please note that the room rate is based on 2 guests. Maximum occupancy is 4 guests (see Hotel Policies)
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Double bed (131-150 cm wide), Sofa bed (Variable Size), Queen bed (151-180 cm wide)
Room details
130 sqm
Sea View
In-room amenities
MinibarShowerTVAir conditioningKitchenetteMini-fridgeRefrigeratorDeskSeating AreaFanToiletPrivate bathroomKitchenSofaTile/marble floorDining area
Studio Apartment
Up to 2 guests39 sqmDouble bed (131-150 cm wide)
This apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The apartment's kitchen, which has a refrigerator and kitchenware, is available for cooking and storing food. This air-conditioned apartment is comprised of a dining area, a flat-screen TV with cable channels a minibar and a terrace. The unit has 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
39 sqm
In-room amenities
MinibarShowerTVAir conditioningKitchenetteMini-fridgeRefrigeratorToiletPrivate bathroomKitchenTile/marble floorDining areaWardrobe or closetCleaning productsCoffee machineTerrace
Apartment, 1 Bedroom, Ocean View
Up to 3 guestsKing bed (151-180 cm wide)
1 King Bed
Balcony with ocean views
Layout - Bedroom and living room
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Kitchenette with refrigerator and cookware/dishware
Sleep - Egyptian cotton linens and bed sheets
Bathroom - Shower, a hair dryer, and towels
Practical - Desk, iron/ironing board (on request), and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
King bed (151-180 cm wide)
Room details
Ocean View
In-room amenities
MinibarShowerAir conditioningHair dryerKitchenetteDeskPrivate bathroomInterconnected room(s) availableWardrobe or closetRoom service (limited hours)Daily housekeepingCeiling fanPremium beddingFree WiFiSeparate bedroomBedsheets provided
Standard Double Room
Up to 2 guests25 sqmDouble bed (131-150 cm wide)
Features a cable TV and a mini-bar.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
25 sqm
In-room amenities
MinibarShowerTVAir conditioningMini-fridgeRefrigeratorFanToiletPrivate bathroomInterconnected room(s) availableTile/marble floorWardrobe or closetStovetopCleaning productsLinenEntire unit located on ground floor
One-Bedroom Suite
Up to 2 guests63 sqmTwin bed (90-130 cm wide)
This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The fully equipped kitchen has a stovetop, a refrigerator and kitchenware. Boasting a terrace with pool views, this suite also features air conditioning and a flat-screen TV. The unit has 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Twin bed (90-130 cm wide)
Room details
63 sqm
Pool View
In-room amenities
MinibarShowerTVAir conditioningKitchenetteMini-fridgeRefrigeratorSeating AreaFanToiletPrivate bathroomKitchenWardrobe or closetStovetopCleaning productsTerrace
Double Room with Two Double Beds
Up to 4 guests30 sqmDouble bed (131-150 cm wide), Extra-large double bed (Super-king size) (181-210 cm wide)
Providing free toiletries, this double room includes a private bathroom with a shower. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a minibar, a wardrobe, a tiled floor as well as garden views. The unit offers 2 beds.
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Double bed (131-150 cm wide), Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
30 sqm
Garden View
In-room amenities
MinibarShowerTVAir conditioningMini-fridgeRefrigeratorFanToiletPrivate bathroomInterconnected room(s) availableTile/marble floorWardrobe or closetCleaning productsLinenEntire unit located on ground floorUpper floors accessible by stairs only
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(434 total)
Provider-sourced guest reviews.
8/10
Reviewed Sep 17, 2026Lo tranquilo que es y el área de la piscina
Las habitaciones y los baños necesitan mejores condiciones
7/10
Reviewed Sep 6, 2026It was close to everything
Piscina muy pequeña, las abitaciones no eran como en las fotos que publicaron en Booking . Me dieron la habitación en el piso 4 y no hay Acensor, Sodas y Cervezas en la nevera pero si las tocas te cobran un precio absurdo por ellas. No lo recomendaría para más de un día .
8/10
Reviewed Aug 31, 2026Lo que más nos gustó fue la ubicación del hotel, ya que nuestro apartamento tenía vistas a la playa. El apartamento está muy bien incluso para estancias más largas. Cocina bien equipada. Tiene parking privado con seguridad por la noche. Y el personal del hotel súper amable.
El aire acondicionado, a pesar de estar a 16 grados, no enfriaba, y el ventilador de la habitación hacia demasiado ruido. El apartamento al llegar no olía muy bien, sería ideal poner ambientadores. En la cocina, añadiría un microondas para calentar rápidamente algunas cosas y evitar ensuciar nada.
8/10
Reviewed Aug 25, 2026La ubicación justo al frente de los restaurantes en la playa más top de Boca Chica. Las atenciones del personal. Sobretodo la chica que atiende el bar en la noche. Es muy agradable y simpática.
1.Había problemas para pagar con tarjeta y al final tuve que hacer una transferencia. 2.Que no limpian la habitación a menos que uno lo solicite en recepción.
7/10
Reviewed Aug 20, 2026L'emplacement de l'hôtel...
Les installations sanitaires sont à rénover...
9/10
Reviewed Aug 10, 2026La tranquilidad y limpieza
El aire acondicionado no enfriaba mucho
10/10
Reviewed Aug 4, 2026excelente ubicación y el trato del personal excelente, Mary es excelente anfitriona, y su gato me enamoro.
10/10
Reviewed Aug 4, 2026El lugar es muy familiar
No tiene microondas
4/10
Reviewed Aug 3, 2026It is close to the airport. It make it convenient.
It need to be updated inside of the room
8/10
Reviewed Jul 21, 2026L emplacement,
Manque de rafraîchissement dans la salle de bain, internet pas dans la chambre seulement a côté de la porte, nous avons eu un problème avec le terminal de paiement nnous avons essayé avec trois cartes de paiements
10/10
Reviewed Jul 20, 2026Excelente!
Nada
7/10
Reviewed Jul 16, 2026Staff is attentive and the bed was very comfortable. There was hot water in the shower, and a dedicated room as a kitchen. A/C was good. There was a TV in the room, but i didn't use it so I can't comment on that. Breakfast was included in my stay and it was ok. There are 7 or 8 options with mainlly eggs included and ham and vegetables. Right across the street are 2 restaurants that are by the sea.
Shower floor needs deep cleaning. Furniture is outdated. There is no elevator, and the stairs leading to upper floors are narrow, so it is very difficult to go upstairs with 2 suitcases. There was no complimentary water in the room, only in the fridge that is subject to payment.
8/10
Reviewed Jul 16, 2026Vlakbij allemaal gezellige cafeetjes, schoon, leuk balkon met zee zicht, veel groend, mooi zwembad en gezellig binnenplaatsje. Leuke schommelstoel. Lekker ontbijt
Kamer is wel wat donker en wat verouderd
8/10
Reviewed Jul 14, 2026La cama
Problemas a la hora de pagar con tarjeta
9/10
Reviewed Jun 27, 2026Near to the airport and to the beach restaurants
Simple. Small pool. Great breakfast.
10/10
Reviewed Jun 13, 2026Un paraíso
8/10
Reviewed Jun 11, 2026Simple, sympathique et bien situé, 10 minutes de l'aéroport Las Americas. Tout près de la rue animée calle Duarte ses bars et restaurants qui ne nuisent pas au calme de l'hôtel Neptuno.
7/10
Reviewed Jun 8, 2026La ubicación
Las habitaciones están deterioradas nesecita reparación. Debía salir a 7:00 am y no había personal para recibir la llave, nos indicaron que entraba a las 8:00
9/10
Reviewed May 27, 2026Todo
9/10
Reviewed May 6, 2026El área de la piscina estuvo bien y el desayuno, pero el personal que nos atendió en la hora del desayuno era terrible con gestos y una forma extraña.
La tv no estaba configurada y el personal de la mañana
5/10
Reviewed May 6, 2026Estaba limpio y la piscina también!
En primer lugar las habitaciones están antiguas, me tocó en la Parte de atrás en un 3 nivel y las escaleras dan miedo, pedí desayuno a la habitación y no tenía ni una mesa cómoda para desayunar, desayuné en la cama, no tienen planchas, EL INTERNET NUNCA FUNCIONÓ ALLÁ ATRÁS EN LA HABITACIÓN Y LA TELEVISIÓN ES MUY PEQUEÑA NO SE CONECTA A ÉL INTERNET, tiene unas cortinas incómodas de cerrar y hasta te pueden ver si se te queda un poco abierta! También mi habitación daba pared con otro apartamento y se escuchaba gente en la cocina por la mañana, PORQUE HAY UNA PUERTA CON CANDADO QUE VA A ESE APARTAMENTO, el bar bonito pero NO TENÍAN HIELO
10/10
Reviewed May 5, 2026He ido varias veces, me encanta!!! Ah! Y es pet-friendly, muy importante para los que tenemos mascotas. ❤️
Todo estuvo excelente.
5/10
Reviewed May 4, 2026Los empleados
Las cama y el aire dormimos fatales mi esposa y mi niño
9/10
Reviewed Apr 30, 2026Todo muy bonito. El desayuno muy rico y con muchas opciones. El personal muy amable y disponible. Lo recommiendo
6/10
Reviewed Apr 28, 2026Le calme, le confort global
Lors de notre arrivée, paiement par carte bancaire impossible. Nous avons tenté le paiement avec 3 cartes différentes, de 3 banques différentes, impossible. La réceptionniste n'a pas voulu reconnaitre que le problème venait de son terminal. Résultat : 25 min de marche pour trouver un ATM. Le lendemain matin, le sourire du personnel au petit déjeuner n'était visiblement pas inclus dans le tarif. Nous avions vraiment l'impression de l'ennuyer.
2/10
Reviewed Apr 27, 2026Nulla
Molto sporco! Struttura vecchia con doccia che non funziona.
8/10
Reviewed Apr 20, 2026Mi e piaciuto il contesto.. la camera abbastanza grande e pulita Lo staff molto gentile sempre a disposizione
La colazione mancava sempre il latte. La doccia non funzionava bene E il phon non aveva la presa per attaccarlo.
8/10
Reviewed Apr 18, 2026La ubicación estratégica cerca del aeropuerto, para hacer noche allí y seguir el viaje a la mañana siguiente. La habitación con dos camas era amplia y cómoda. El trato del personal fue muy bueno. Y el desayuno, aunque no era buffet, fue muy bueno y quedamos satisfechos.
10/10
Reviewed Apr 17, 2026Todo
Ninguna quejas
9/10
Reviewed Apr 16, 2026El Personal muy atento
Las escaleras
1/10
Reviewed Apr 12, 2026Las chicas de la reception muy simpaticas eso era todo.
Pense que avia llegado a la tercera guerra mundial, todo viejo la mitad no funcionaba, la cosina no esta equipada no se para q que ay cosina.Luego de reclamar me cambiaron de habitacion.Por el precio que pague jamas y nunca lamentablemente.Las chicas de la cosina una discutidera delante de los clientes.Para ser un lugar tan turistico deberian de renovar.
10/10
Reviewed Apr 10, 2026Tutto bello grazie mille
6/10
Reviewed Apr 9, 2026Pauvre équipement, petit déjeuner moyen, propreté à revoir. C est calme et proche de beaux restaurants et de l’aéroport
Qualité médiocre et chambre peu confortable.
10/10
Reviewed Apr 9, 2026La proximidad al aeropuerto y la tranquilidad nocturna delante del hotel
Los cristales eran un poco delgados y se escuchaban las motos al exterior, pero la cama era muy comoda y el aire acondicionado iba perfecto.
7/10
Reviewed Apr 7, 2026Excelente servicio y personal muy amable.
Aunque los cuartos los entregan limpios, durante la estancia nadie da la ronda de limpieza y tampoco preguntan para dar servicio al cuarto.
5/10
Reviewed Apr 1, 2026Cerca del aeropuerto
Habitación muy básica, buen colchón. Cocina que no se podía utilizar
8/10
Reviewed Apr 1, 2026Buen hotel calidad-precio. Tiene buen desayuno y esta cerca del aeropuerto.
Nada, pero lo recomendaría para una noche o dos, no para estancias largas.
7/10
Reviewed Mar 28, 2026Me gustó la amabilidad del personal tanto a la llegada como con el desayuno de la mañana siguiente. Me gustó bastante el jardincito y la terraza, y nos sirvieron un desayuno muy adecuado.
La habitación no me pareció nada confortable, el baño era terrible, antiguo y descuidado, la ventana desvencijada y el lavabo, viejo, muy viejo. La cama era cómoda.
6/10
Reviewed Mar 24, 2026Le personnel sympa
L état de la chambre...peintures ecaillées, porte fermant mal, aucune vue, jalousies crasseuses.
1/10
Reviewed Mar 21, 2026Il verde
Camera buia, piccola. Una sola finestra con un muro davanti a1 metro. Bagno piccolissimo.
10/10
Reviewed Mar 16, 2026Todo en general
Nada en particular
8/10
Reviewed Mar 10, 2026Hotel location and the swimming pool They serve nice petit deyeuner but offer extra options
Room and bathroom looked old and without maintenance. Door of the room was not in good conditions
10/10
Reviewed Mar 9, 2026Impeccable Harrys et Janis de superbes employés Merci à vous
10/10
Reviewed Mar 9, 2026Muy tranquilo y aereado, no necesitamos poner el aire acondicionado La piscina y La ubicacion y La atencion en recepción impecable
Todo bien, como los de antes , retro pero con habitación amplia y estilo Desayuno correcto y bien atendido
6/10
Reviewed Mar 7, 2026Lo único que nos gustó fue la ubicación. Es ideal para pasar una noche y estar cerca de aeropuerto. La zona es muy tranquila y poco ruidosa. Tiene parking privado y el guarda es muy amable.
No lo recomiendo para pasar siquiera más de una noche. La habitación era muy espaciosa pero bastante dejada, nada qué ver con las fotos. El desayuno muy muy pobre y nada bueno. El precio es un poco alto para lo que ofrecen.
8/10
Reviewed Mar 4, 2026La ubicación , muy céntrico .
Que mi hab no tenía vista al mar
10/10
Reviewed Mar 4, 2026Beautiful. Near sea. Friendly helpful manager. Bb the cat. Pool spotless. Great price.
Breakfast. Needs healthier options.
10/10
Reviewed Mar 4, 2026Muito bom! Gostei bastante! Voltaria.
Nada
5/10
Reviewed Mar 2, 2026The staff were all friendly and helpful. The breakfast was really good and was included. The room and bathroom were very clean.
The property is severely run down. The fan on the ceiling wobbled due to rust and almost falling off. The light in the room turned on with the fan so there was no way to leave the ceiling fan on and the light off. You either sleep without the fan or with the light on. This would be an easy fix. The bed was VERY firm, too much so to be comfortable but it was a clean place to lay our head for the night. We also requested a taxi from the airport and was told that they would handle that and we provided our travel details and they said they would know if we were delayed. There was no taxi. :(
10/10
Reviewed Mar 1, 2026El servicio al cliente del establecimiento
4/10
Reviewed Mar 1, 2026La stanza era. Molto diversa da quella mostrata attraverso booking. Direi che era modesta è un complimento, direi era imbarazzante. Ovviamente il prezzo era competitivo. Ma se sapevo cosa stavo prenotando non l'avrei mai fatto.
6/10
Reviewed Feb 28, 2026Propre, accueillant, piscine et proximité plage
La clim marche mais ne fait quasiment pas de froid , nous avons eu du mal à dormir avec la chaleur. Pour le reste tout est OK.
10/10
Reviewed Feb 27, 2026Está Justo frente a los mejores restaurantes de la zona, caminando se puede accesar a la playa publica. MUY amable el personal! El desayuno muy bueno.
10/10
Reviewed Feb 26, 2026I was by the pool and restaurant
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Great service
- •Delicious breakfast
Areas to consider
- •Cleanliness issues
- •Outdated furniture
Cleanliness
7.11/10Some reviews mentioned cleanliness issues, with comments about maintenance needed.
Service
8.58/10Many guests praised the attentive and friendly staff.
Location
8.62/10Positive feedback on the ideal location near the beach and dining options.
Room Quality
7.57/10Some mentions of outdated furnishings, but overall satisfactory rooms.
Amenities
7.6/10Some basic amenities met expectations, but others noted a need for upgrades.
Value for Money
7.56/10Mixed reviews on value for cost, with some seeing it as overpriced for the room quality.
Food and Beverage
8.11/10Breakfast received praise, though some guests desired more meal offerings.
Overall Experience
8.08/10Guests felt generally positive about their stay, despite some minor issues.