El Gran Hotel

Hotel, magnifique qui te propose même de choisir ta chambre à l’arrivée. Très bien placé, attention c’est un hôtel ancien et c’est ce qui fait tout son charme. Personnel très accueillant vraiment. On a beaucoup apprécié notre séjour.

Le parking est un peu loin de l’hôtel, c’est dommage mais c’est vrai que dans la ville c’est un peu compliqué de se garer

La ubicación es inmejorable, está cerca de tiendas, cafeterías, el centro, la plaza que está afuera es hermosa y es una zona super segura

Al ser un hotel tan viejito, había olor a humedad, nada insoportable pero para que se tome en cuenta; normalmente otros hoteles dejan una botella de agua y aquí no recibimos nada, el frigobar de una habitación no servía y nosotros necesitábamos guardar insulina por lo que fue un poco tedioso resolverlo

I love it

Beautiful place

L’établissement est propre, la chambres assez grande, la localisation est centrale pour découvrir Merida

L’hôtel est un peu bruyant car à côté d’une place bien animée, mais les bruits s’arrêtent assez tôt donc rien de bien dérangeant

L'emplacement idéal Ce site est chargé d'histoire et typique de la belle époque de Mérida .Un charme fou

Le bruit du resto en dessous qui tous les soirs joue de la musique ( bonne musique) tard. Impossible de s'endormir. Pas d'ascenseur ( mais cela fait partie du charme)

El hotel es bellísimo!! Increíble

La limpieza y mantenimiento de las instalaciones

Mobiliario antiguo

Falta mantenimiento

Never disappoints.

This is the most elegant and amazing hotel I have ever stayed in. The grandeur of this 127 year old hotel is immediately apparent as you cross the threshold onto its white marble floors. It has gigantic 12 foot high handcrafted wooden archways in every doorway and window. Just our room had 5 of these framed archways in every door and window. Additionally, the room had a sitting area as big as a modest living room. 2 antique wardrobes graced the decor. One cannot help but imagine the clientele which enjoyed its luxury back in 1901, when horse were still the primary mode of transportation. It truly demonstrates the commitment to excellence and pride in handcrafted architecture that builders had and gives a historic feeling of awe that cannot be described. You won’t believe the low cost of the room. You MUST stay here at least one night even if you are a budget adventure traveler. like myself, who typically seeks out Airbnbs with kitchens to mitigate the cost of a long stay. Thank you staff of the Gran Hotel for maintaining the beauty, tradition and elegance of this incredible experience!

Flawless! Nothing to dislike. From the welcoming and genuine staff, to the awe inspiring architecture, there is place is second to none.

The location couldn't have been better, the gran plaza, shops and restaurants were right on the doorstep. The magnificent lobby was a cool, calm oasis from the heat and bustle outside. Our enormous room was nice and quiet and the beds very comfortable.

There was no lift and we struggled a bit with the stairs. Would have been nice to have an in-house restaurant for breakfast, tea, coffee and cold drinks.

The location is magnificent, pretty much close to everything.

A very grand old hotel in days gone by but we got quite a small room. Really its just rooms now. No bar, wonky toilets, no pool, nothing but rooms up a grand staircase. The location was perfect for the city centre and it was very cheaply priced so no complaints

La tranquilidad y la atención del personal.

La ubicación del inodoro, mal diseño por lo tanto mal funcionamiento.

Su decoración en general

Los moscos

20 foot ceilings, packed with old world charm but with all the modern conveniences ... 4 balconies in one room!!

Die Lage des Hotels mitten im Zentrum von Merida ist top. Wir waren mit dem Mietwagen unterwegs und der kostenlose Parkplatz ist nur ein paar Minuten fußläufig vom Hotel entfernt. Das Hotel ist in seinem Stil sehr beeindruckend und man kann sich vorstellen, was die Räume in ihren über 100 Jahren schon alles erlebt haben und wen sie beherbergt haben. Ein Haus mit langer Geschichte. Alles war sehr sauber und gepflegt. Die Betten war sehr bequem. Es gibt unterschiedliche Zimmer, die alle sehr groß sind, aber teilweise keine Fenster nach "draußen" haben, sondern "nur" Fenster in den riesigen Innenhof. Unser Zimmer war ein Eckzimmer zum belebten Platz. Bei geschlossenen Fenstern war es dennoch sehr ruhig und ab einer bestimmten Uhrzeit gilt sowieso Nachtruhe. Ich empfehle das Hotel zu 100% weiter.

This hotel is on a beautiful square right in the centre of Mérida, and has all the faded grandeur and charm that makes the city so special. The room had a high ceiling and comfortable beds.

There was no attempt to provide a warm welcome in this hotel, and it doesn´t really offer any facilities other than the room and a sense of history.

コロニアル風な建物が風情があり最高

Hotel is in downtown Merida, great location

Return visit to somewhere I stayed in 1980; the same incredible carved wooden door frames for each room and the pillared interior courtyard still in place. Then it had last been redecorated in 1948; now it was last refurbished in 1987 I think. Great vintage atmosphere and high ceilings; view over the Parque Hidalgo from the balcony; helpful staff.

No catering or coffee except the Starbucks and Santa Clara ice cream shops on the ground floor. Bathroom was small but adequate (we had one of the smaller good value rooms).

El Gran Hotel is the grand old dame in the historic center of Merida, opening onto a lively, shaded square of vendors and music, and easy walking distance to markets, restaurants (including a Starbucks right outside the door) and the stunning cathedrals just across the square. The hotel was built in approx. 1900 and retains all of its original beauty and charm, from high ceilings with intricate trim and cornice moldings to tile floors and marble stairs to antique furnishings and fixtures, doors, balconies, etc. It truly feels as if you were walking into a movie set and I had to pinch myself a few times that this was real. There seemed to be few other guests and was quiet inside, compared to the busy bustle in the streets. Our rooms were on the 3rd floor (by US definition) and involved walking up many stairs. One room included a beautiful seating area and multiple small balconies, the other had a small seating/changing area with enormous doors to help limit street noise, and with its own balcony as well. Rooms have AC, beds are full size not queen.

The grand old dame is showing her age. There are large cracks, crumbling and broken pieces in ceilings, crown moldings, and floor tiles. The hotel is built around a central courtyard, each floor of rooms with large and lovely seating areas around it. Because the courtyard is open to the sky and the heat in the Yucatan is extreme, the common areas can feel excessively warm. Also, the nightly noise of street music can be troubling to some, so request a quiet room if you are a light sleeper. However, for our group these things were very minor compared to the astonishing and classic beauty, the kind and helpful staff, and the perfect location. If you are not a fan of history, antiques, and aging glory from another era, and prefer comfortable chain hotels, which I find bland and lacking in character, then this is not the hotel for you. We would gladly return and wish El Gran another 100 years of fabulous history.

Lo amable del personal y la ubicación excelente, limpio. Excelente para fotos super bonito.

La ubicación es inmejorable, el edificio es precioso al punto que bien podría servir de locación para una película. Parte del equipamiento de las habitaciones es un tanto viejo, pero todo funcionaba bien y estaba impecable de limpio.

Solo un detalle pequeño: estaría bien contar con botellas de agua de cortesía en la habitación.

Localização muito boa, edificio histórico muito bonito apesar de mal conservado. Equipe muito educada

Estacionamiento fica a duas quadras do hotel, hotel não conta com café da manhã mas há um starbucks no térreo, piso do quarto esta em péssimo estado, assim como banheiro, não há divisória acústica do banheiro para o quarto e nosso cobertor estava remendado em diversos pontos.

The hotel Is beautiful with it's old colonial style, it is like going back in time. Staff is always willing to help and nice. Location is great

The shower is not having good water pressure and I reckon need to be updated a bit

Great location - just a block from the main square. Friendly staff. Amazing architecture.

While the building was beautiful - one of the oldest in Merida - the decor was a bit tired. No elevators (though the bell hop was happy to carry up your bags) so expect to do a lot of stairs. Room amenities - there was an iron and a fridge but no hair dryer. Took forever to get hot water in the sink and the shower.

Buena ubicacion, y servicio

no tienen botellas de agua para beber ni dispensador de hielo

L'emplacement Le style de l'hôtel Les chambres sont grandes

Very old and stylish building. We had a huge room facing the Plaza Hidalgo. No need for AC. Very central location.

Reception not helpful for organizing tours. Only expensive offers.

Sam budynek jako ciekawostka. Miła obsługa. Dobra lokalizacja.

Hotel jest dobrze usytuowany, ale jednocześnie bardzo akustyczny z powodu bardzo cienkich okiennic/ drzwi. Generalnie jest to obiekt klasy zabytkowej, który wymaga gruntownego remontu.

Location, Location, Location. Walking distance to many other attractions.

Parking information before hand such as where to park your vehicle before checking in.

Bagagiste adorable, emplacement parfait au milieu de tout et coller au Starbucks, hall d’entrée joli

Hygiène à revoir (Cafard derrière le canapé, joins de douche noir et carreaux de carrelage qui ce soulèvent avec des mots d’anciens clients) Drap pour le lit et pas une couette et emplacement assez bruyant, pas très bien isolé.

El hotel es hermoso y las personas muy atentas La ubicación es magnífica y las habitaciones son cómodas y confortables Muy recomendable

El internet es un poco lento, se nos complicó trabajar por la noche.

Lahabitacion, espaciosa

El baño tiene un escalon y esta reducido

Prachtig hotel, je stapt een eeuw terug in de tijd. Ook de meubels en deuren en lampen zijn schitterend. Verwacht geen moderne faciliteiten, die zijn er niet. Maar je ziet echt wat van het leven rond 1900. Fijn bed, hele ruime kamer, toplocatie.

Jammer dat de tv en het koelkastje zo prominent aanwezig zijn in de kamer, dat pastte niet echt in het plaatje. Geen gratis drinkwater.

Location, the grandeur of the hotel, we had a large suite which we liked very much.

Chairs in the room were worn out, no elevator, no potable water in the room or offered in the hotel, loud music at night Thursday-Sat, had to run water a long time to get hot water, does not offer breakfast.

nice old hotel with large rooms and high ceilings

no restaurant

The hotel was in a lovely location, on a lovely little square and just a short walk from the main plaza. The hotel itself was beautiful, my room had everything I needed and the staff were very helpful with getting me a taxi for an early departure

nothing

L'hôtel est idéalement situé. Le style colonial de l'hôtel et des chambres fait voyager dans le temps

L'hôtel est très mal insonorisé

Hôtel très bien situé, chambre spacieuse avec beaucoup de charme.

Equipement en peu daté, difficile de trouver des prises, interrupteurs. Le mobilier est vieillissant. Un rafraichissement serait nécessaire.

Cet hôtel est idéalement placé en plein centre de mérida et l'ambiance y est incroyable, chargé d'histoire.

Il reste dans son jus et mériterait un rafraîchissement. L'ensemble est maintenant un peu désuet. C'est certainement également ce qui en fait son charme.

I loved the architecture of the building with its large covered courtyard in the center and the charming old fashioned style furniture and rooms. The location was excellent, just a block from the cathedral and the main square, and a short walk to the museum of the city of Merida, wonderful markets, and the paseo montejo.

I wish they could have provided water, even for a reasonable cost. I arrived in the evening and was thirsty and just wanted to go to bed, but there was no available water in the hotel. There is a vending machine in the lobby but the water was sold out. I had to buy a very overpriced bottle from Starbucks. Also, because if it’s central location, it’s a little loud at night, but it wasn’t too crazy or too late, just don’t expect to go to bed early in silence.

Wonderful location near the main square and on a smaller square. It’s a lovely old building and the shared spaces are very beautiful. The rooms are showing their age but were clean and a good value.

Absolutely loved the historic building. It is beautiful and so centrally located. The hotel is gorgeous… like stepping back in time. Truly magnificent!

Loved it all!

Superbe emplacement établissement 1900 mériterait un peu de réfection dans la salle de bain mais très bel architecture en plein centre

La ubicación es lo mejor. El hotel tiene una arquitectura antigua y preciosa, esta muy bien conservado y las habitaciones te hacen sentir que estas en los años 20's es precioso. El personal siempre fue muy amable y nos ayudó en todas las dudas en todo momento.

El estacionamiento esta a dos cuadras, no es malo pero si olvidas algo en tu vehículo debes caminar por el.

L'hôtel style 1900 a une très belle architecture. L'immense patio intérieur est magnifique. Beaucoup de charme et un côté nostalgique. Nous avons apprécié qu'on nous monte les bagages au deuxième étage.

Il manque les lampes de chevet. L'interrupteur près du lavabo est cassé. Les volets de bois intérieurs sont couverts de poussière et vraiment sales. C'est dommage parce que tout le reste est fort joli.

Emplacement parfait, grande et belle chambre, lits confortables et surtout, une douche avec un bon débit et de l’eau chaude !!

Il y avait une fête le jour où nous y étions et comme on donnait sur la rue, c’était très bruyant. Mais ils ont des chambres qui donnent ailleurs.

Beautiful architecture with large open lobby. Location is phenomenal and hotel was very clean including room and bathroom. Comfortable bed and seating. Great shower. Friendly staff. Excellent service with bags up to 3rd floor.

The room and bathroom needed work. Bathroom door needed to be jammed shut. A small table in bedroom seating area would be useful. Sheer curtain needs cleaning/replacing. Tiles and wooden facings in room need repair.

The building, the furniture, the style in general. I am so happy a place like this still exists and hasn’t been ruined by modernisation.

A tricky door on the bathroom

Emplacement en plein centre ! Ambiance rétro, très beau bâtiment et vaste chambre lumineuse Le parking proche gratuit.

Seul regret , l'hôtel ne sert pas de petit déjeuner...mais on le savait !

The ambiance

I took a cold shower

Location, architecture and general feel! As if you travelled in time! Exceptional!

Can’t think of anything!

Hienotunnelmainen vanha hotelli, isot huoneet.

L’architecture et le lieu historique avec son cachet de l’époque. Concernant le personnel, un accueil cordial mais rien de plus .

Está muy bien ubicado y el hall y las zonas comunes son muy bonitas.

Es todo tan viejo que parece sucio, sin estarlo. El baño necesita una reforma integral. No hay apenas enchufes en la habitación. El agua caliente tarda tanto que preguntamos si no funcionaba.

Beautiful, old world.

We had a lovely stay at the Gran Hotel. Close to shopping and lots of restaurants. As well as churches and the cathedral. Very safe area. As always the friendly people were great.

Be careful with the step up to the bathroom in your room. Only way they could do it to fit the plumbing but a bit dangerous.

El personal es muy atento y el lobby es muy bonito! la limpieza se nota y esta ubicado en el centro

El hotel ya es muy viejo, tendrían que actualizar las habitaciones, en cuanto a mobiliario, televisión etc, y menciona que tiene estacionamiento pero no dice que no esta cerca del hotel, tienes que caminar casi dos cuadras, es importante que se mencione en su pagina para evitar sorpresas

Magnifique hôtel colonial comme si on y était. Les chambres sont spacieuses, décorées de l’époque et avec une hauteur de plafond impressionnante.

L’insonorisation des chambres vis à vis des bruits de la rue

I've stayed here three or four times. Its a old hotel with no elevator but I like its old archetecture. You can't beat the location. That's what makes it so great. Its surrounded by tons of restuarants and shops. And near parks where there are always activities going on. It's not the Hilton or Marriott but I know that going in. Its just a nice old building and the staff are very friendly.

Me encantó su ubicación y su arquitectura interior

Lo viejo de sus muebles

Gorgeous hotel in the heart of Merida.

Could have used some more amenities like a couple of bottles of water in the room upon arrival.

Great interior design - colonial style. Amazing view! Central and convenient.

It’s a big noisy but that’s because of the central location

The position.

Free parking is not included on 25th and 26th December, despite what it says on the Booking.com website. When we arrived at 2 p.m. on 24 December, the receptionist told us that we could park in a public car park that worked with the hotel. However, we could only take the car and go out before 6:30 p.m. on the 24th, after which it would be closed until 7:30 a.m. on the 26th. When I told him we needed the car on the 25th, he said we could use a private car park, but the hotel would not pay for it. When I pointed out that this wasn't mentioned anywhere (neither on Booking nor on their website), he told me to go elsewhere, which would have been impossible and very expensive, of course. We had no choice but to pay for the private parking. Unfortunately, the room wasn't great either: 1) There were so many mosquitoes that we had to sleep with mosquito repellent. The shower was clogged and in a terrible state. The towels were so old and worn that you could see through them. I could go on with many more unpleasant details, but I think these are enough to illustrate how poor our stay at the Gran Hotel was.

Excelente ubicación si te gusta hospedarte en el centro histórico, hotel de época con mucha historia, el hotel y los muebles me gustaron (antiguos, se ve que originales). No tiene restaurante pero hay muchos muy buenos muy cerca. No le doy excelente porque tiene bares cerca un poco ruidosos, lo bueno es que paran la música a las 12:00. Buena experiencia.

No me avisaron que no aceptaban American Express lo que me complico un poco el flujo de efectivo ya que tuve que pagar con tarjeta de debito. Seria genial contar con mas conexiones (enchufes) dentro de la habitación, en el buro para cargar teléfonos, etc.

Right in the zocalo. The room was cool and comfortable

Because it is so central it is also pretty busy. Inside the hotel is peaceful.

La habitación daba a la calle y a partir de las 5 ó 6 de la mañana hay mucho tráfico. Creo que las interiores deben de ser mejores en este sentido.

Es ist alt und hat Stil, wie wir 😎

The location was good, right in the centre and the parking was really convenient

The hotel is quite dated and the bathrooms were tiny. Plus on the Saturday night there was music on the square outside that was very loud.

UBICACION...CALIDAD...SERVICIOS....PERSONAL ATENTO

NO TIENE RESTAURANT NO TIENE ELEVADOR.

This hotel is absolutely gorgeous. When you walk inside and up the stairwells you are transported to another time. The rooms are fine and the air conditioning in the rooms work well. The staff are friendly and helpful. You are located right on a beautiful square and less than a 5 minute walk from the main square. WiFi works great in the rooms as well.

UBICACION Y LIMPIEZA.

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