América Bittar Hotel vs Similar Hotels

Feedback points to old and poorly maintained furniture and room condition.

Room quality praised for space and comfort; however, some complaints about old furnishings.

Mixed room condition: comfortable beds and spacious rooms noted, but issues reported such as old TVs, worn carpet and furniture, and bathroom problems.

Room quality is generally positive, but some mentioned issues with decor and furniture.

Mixed feedback regarding cleanliness, with mentions of dusty and poorly maintained areas.

Several comments indicated cleanliness issues with towels and room maintenance.

Generally praised as clean in multiple reviews (e.g., 'Limpo', 'limpieza en general'), though some mentions of bathroom needing attention.

Several reviews mentioned cleanliness issues and maintenance concerns, indicating a lower standard.

Consistently praised for its excellent location.

Guests frequently highlighted the hotel’s excellent location near shopping and restaurants.

Consistently highlighted as a strong point — close to attractions, shopping and airport; many guests cited location as a reason to choose the hotel.

Multiple reviews praised the hotel's excellent location.

Generally positive comments about staff being friendly and helpful, though inconsistent.

Overall positive feedback regarding the staff's friendliness and responsiveness.

Mixed: several positive notes about helpful staff (e.g., receptionist Vilson, 'funcionários incríveis'), but serious complaints about absent night reception, poor handling of a theft incident and unfriendly responses.

Excellent service reported, with staff being attentive and friendly.

Food quality mentioned favorably but breakfast options limited.

Café da manhã received generally favorable reviews, though some found it simple.

Breakfasts were repeatedly described as good and varied ('desayunos me parecieron muy buenos'), a clear positive in reviews.

Many mentions of disappointment regarding breakfast quality and choices.

Amenities noted as lacking but satisfactory; basic needs met.

Some amenities were rated lower due to limitations in options and the state of the reception area.

Breakfast and basic amenities were appreciated by guests, but malfunctioning TVs, parking/security gaps and some dated elements reduce the score.

Mixed sentiments regarding amenities; some were functional, while some reports indicated lack of utensils and outdated facilities.

Concerns over the price relative to quality and condition of the hotel.

Mixed reviews on pricing, but overall perceived as fair for the service received.

Mixed to negative: some guests called it good value, but reports of extra charges (parking, unexpected fees, overcharge at check-in) and a severe security incident harmed perceived value.

Many found the value for money good, though some felt improvements were necessary.