Plaza Oviedo
Plaza Oviedo, Apodaca, Mexico- Park
Compare nearby stays with similar location, guest experience, amenities, and class.
Modern Hotel with Top Amenities
Convenience at Your Fingertips
Enjoy free WiFi, satellite TV, and a well-equipped private bathroom during your stay at City Express Monterrey Norte. Take advantage of services like dry cleaning, ironing, and free transfers, all designed to make your stay stress-free.
Stay Fit and Productive
Keep up with your fitness routine at the on-site fitness centre, and stay productive with faxing, photocopying, and meeting facilities available. The 24-hour front desk ensures all your needs are met promptly.
Explore Nearby Attractions
Located close to Plazas Outlet and Monterrey International Airport, City Express offers easy access to key attractions. Don't miss out on exploring State Nature Reserve Cerro del Topo Chico and Subway Aeropuerto during your stay.
Book your stay now at City Express Monterrey Norte for a memorable and convenient experience.
Check-in from
03:00 PM
Check-out by
01:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Double bed (131-150 cm wide)
Room details
25 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
20 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Sofa bed (Variable Size), Queen bed (151-180 cm wide)
Room details
30 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Las almohadas estaban con olor desagradable No había internet y no había shampoo
Hola si vas a estar por ese rumbo este hotel es la mejor opción
Todo está muy bien
Excelente
No contact with reception. They're not responding to messages. I haven't received the bill for our employees' stay.
The property was clean and the staff was very welcoming. The employee Ricardo was excellent!!!
Nothing.
El clima funcionaba muy bien
Tuve que pedir toallas no había en mi habitación La tele es muy pequeña El agua caliente nunca me salió completamente caliente
AUN NO ME HAN MANDADO MI FACTURA A scarulu5830@gmail.com
Staff really friendly
Not very clean
Todo
Nada
Pues es un descanso para ir a Laredo. El hotel la señorita de la tarde muy mala cara . Tal vez estaba de malas.
Las almohadas pésimas. Los cuartos no tienen ventilación por lo que huelen a humedad
Ubicacion
La cama muy pequeña cuando en la reserva dice cama grande , había solo una toalla , 4 veces se nos fue la luz , realmente no vale lo que se pagó
La ubicación es excelente para mi actividad.
Subió mucho el costo de la habitación para el tipo de hotel que es.
Desayuno suficiente, faltó opción de pan INTEGRAL. El café de maquina MUY BUENO. Buena ubicación para la zona y vías de acceso rápidas y fluidas.
La limpieza dejó MUCHO QUE DESEAR. Había tierra, cabellos enredados en los rincones de la habitación. La ducha falta de presión, saturada de sarro.
Las almohadas la cama limpia la habitación
Location!
Lot of humidity in the room, a/c not working properly!
Es un buen lugar para trabajo,
Estoy de acuerdo que hagan reparaciones y remodelaciones. Favor limpiar bien donde trabajan estuvimos en el piso 4 y las habitaciones dejan van rastros de basura en el baño
Aunque estafeta al aeropuerto del Norte, no hay forma de cruzar a pie. Considero que las ventanas con 2 cristales no es suficiente para detener el ruido de la avenida. El desayuno es bastante malo.
Convenient
Entrance was unmarked and difficult to find. Asked for a room on the back side away from traffic but didn't get it. No washcloths!? We were told the parking was secure but the gates opened for anyone and there were two restaurants adjacent in the parking lot. NOT SECURE
horrible
Staff was efficient
NA
La atención de la recepcionista y la entrega de la tarjeta súper rápido
El aire acondicionado hacia mucho ruido
Habitaciones cómodas y buenas camas
La regadera siempre están deficiente s
BIEN,EXCELENTE,RECOMENDABLE.
Nada en especial.
Hotel needs upgrades. Bathrooms need update
La Limpieza y confort de la habitación
Trato del personal y el desayuno que incluyen es malo
Clean room! Hotel remodelling is awesome
Hotel has been remodeled. Rooms are nice and clean. No more dirty carpet.
We stayed a few times on our way between US and Lake Chapala. The location is very convenient and it has breakfast included. Unfortunately we had a room towards the highway. It was very loud. It was okay but we most likely won't stay there again.
La estancia es buena, cumple con lo necesario.
No tiene bien definido horario del check in, estuve esperando a que se me diera una habitación
ok
Staff was professional, friendly and helpful.
Overpriced and facilities were at the minimum. I ve paid half of that price in other hotels and they are by far so much better. Shower was plugged little water was coming out. Not one towel to scrub and shampoo smelled horrible. Space was way Too small. It was just a small bed and bathroom. Price was high for the space. Only and last time I ll stay there and I ll make sure I let friends and family not to book there. It is not worth it. Breakfast was chaotic not enough tables. I ended up eating on the lounge. Not fun very uncomfortable
Anything
They cancelled my book
Everything good
C
Hotel and its bulding is great, the around it buldings is kind of a mess but is Mexico on a high demand road, busy at all times.
C
shower floor is very slippery, needs something because will be a dangerous situation.
unresponsive and rude
I didn't like the smell of humidity in the bathroom and the sofa bed was old and very dirty.
House keeping waa awesome.
Breakfast was not very good.
Good place to stay
The staff can be a little nicer and more attentive. Its like they picked the wrong work. They are working in hospitality and none is offered.
Is a very convenient place, restaurant right next to the hotel and there is a guard checking parking lot at night.
The girls in the front desk were very rude and incompetent my phone didn’t work and neither did my WiFi I had to go down stairs and wait 10 minutes to get the WiFi fixed because I couldn’t call them the air points rite at you the bed was really hard carpet around the floors is all torn will never stay there again
It's a very convenient place to stop when driving north
The bed was very hard and only a queen. We prefer a king
They barely clean the room, didn't replace the soap neither the towels. Poor experience , was expecting way more from a Marriott hotel.
They gqve my room. To anotyer person.
I stayed here a few weeks ago and this time it cost double, the room and bed linen weren’t as clean. The breakfast area wasn’t being tended to. The trash cans were so full you couldn’t throw away your plate. The coffee machine only dispensed hot water and the tables were messy from the people that had eaten before you.
Mal servicio y sobre todo el desayuno muy mal.
No
Check in
La ubicacion es muy conveniente.
NUNCA ME HOSPEDE AHÍ Y NO ME QUIEREN HACER MI REEMBOLSO!
horrible trato del personal de recepcion
The staff took 30 min for the check in
Good...okay with location...
Nothing..
Nothing at all
WiFi didn’t work half my stay. Was told check in was at 3 pm and didn’t get the room until 4pm. Hotel wanted to changed my rate when I arrived.
The room was clean. Breakfast varied everyday which was a bonus
The bed needs to be a bit more comfortable and we thought was a bit bigger but it’s ok. Location was were we needed.
There are 2 restaurants options in the same parking lot
Noise from the road is difficult to isolate, you hear trucks and cars 24h
Ive stayed there several times for work. This last time I noticed they got a whole new front desk staff. Its only been a month since i stayed there last. I arrived 30 mins before check in. They said my room wasnt ready so went new door to el papalote (great resturant) to waste some time. When I showed up to check in there was a long line. It took an hour for me to get checked in. The new staff is horribly slow. It took the her 15-20 mins to check in each guest. Even with exsisting reservations. I get to the room to see its not ready and the havent even started cleaning it yet. The cleaning staff in fustration asked (politly) if i could go down and ask for another room. This took another 10 minutes only because I decided to cut the line and force them to help me. Despite seeing i had come back down they didnt immediately help me as i believe they should have. They had to call another lady from the back to help me. After finally checking into my room, i couldnt connect to the wifi and the tv never worked. They got the wifi fixed but never bothered to mention the tv at this point. This experience was horrible, it makes me never want to stay there again, but my company books that hotel. I hope it goes better in a fews weeks when i have to return.
Average
Nothing
I asked for non smoking room and was placed in a smoking room. The room still smelled musty. Towels small, shower didn't work. AC cannot be turned down below 20 degrees Celcius.
Practical and good service
The air conditioner was not working properly. It was bearly cooling to the point that even when it was at the lowest temperature in cooling mode and max fan power, the room was warmer than outside
Clean, modern,location
Pillows, blankets, had to wait for the hotels.com reservation to appear on their log to get my room
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
4/10Multiple guests reported poor cleanliness: missing towels, odors of humidity in rooms, and general 'not very clean' comments.
Service
9.5/10Generally praised staff (several comments about friendly staff and an excellent employee, Ricardo), but there are isolated but important issues with reception responsiveness and billing not being sent.
Location
10/10Multiple reviews highlight excellent location and suitability for travelers (convenient for Monterey/Laredo transit).
Room Quality
4.5/10Several complaints about room issues: very small beds when a larger bed was expected, poor pillows, small TV, lack of ventilation, and inconsistent hot water.
Amenities
8/10Basic amenities like air conditioning were reported to work well, but guests noted missing towels, small TVs, and hot water inconsistency; overall basic amenities present.
Value for Money
5/10Guests commented that the room price increased and the hotel did not feel worth the cost in some cases ('really not worth what was paid').
Food and Beverage
7/10No mentions of food or beverage in the reviews; assigned the target overall rating.
Overall Experience
8/10Mixed but generally positive experience driven by helpful staff and great location; hampered by cleanliness and room quality issues.