Elena Apartments vs Similar Hotels

Guests mentioned that room conditions did not match the advertising, including issues with size and amenities.

Some rooms were upgraded and comfortable, but issues with some rooms were noted.

Multiple reviews commented on the dirty conditions and lack of cleanliness in the rooms.

Several reviews mention dirty rooms and bathrooms and emphasize hygiene issues.

Some reviews mentioned a decent location, primarily due to being quiet, despite other issues.

Multiple reviews highlight the hotel’s excellent location close to major attractions.

Service was described as lacking, with comments about no staff available and poor response times.

Staff is consistently praised for being friendly and helpful.

Reviews noted the absence of breakfast options and overall poor food service.

Breakfast options mentioned, but there are requests for more variety.

Common complaints included lack of basic amenities like hot water, internet, and TV.

Basic amenities provided, but some guests suggested improvements.

Many felt that the prices charged did not reflect the quality of the accommodation.

Guests feel the price is justified given the service and location.