EVEN Hotel Hangzhou Yintai City by IHG

レセプションスタッフの対応が悪い。 4日間宿泊するが朝食が種類も少なく同じメニューが多い。 朝食スタッフが奥で話し込んでいる対応が遅い ロビーのトイレが使用出来ない。 ランドリーが有料で洗濯と乾燥は別、各20元必要 クリーニングが高く仕上げが間違っている。

Great location. A shopping mall right beside it. Was extremely convenient. Loved the hotel.

部屋は広く清潔で、食器等も整っている。朝食も多彩でおいしかった。

This was my second time at Citadines Intime City Hangzhou. The room is clear and comfortable, with simple cooking facilities. Location is right next to Intimen City where you can shop and have your meals

房間很大，但是離西湖還有一段距離，搭車大概35元。總體還是挺乾淨的，而且設施也跟酒店差不多，還有自助早餐也是不錯的

There is no English speaker. They use translate app so communication is not available but not easy. Breakfast is not bad. Room is so big and there’s no gown and bathtub.

The property is located next to a large shopping mall with many good restaurants. The room is nice and clean. The only disadvantage is the lack of public transport and the nearest metro station is about 10-15 minutes away by walking.

Large and clean rooms. Feel welcomed when you are in the room.

酒店Wifi速度很慢，基本不能使用。 酒店内空调设定的恒温，不能自行调节。白天房间里会有些闷热。 地理位置因为在城西银泰，所以周边购物很方便。

This hotel is a little out of the way but right in the biggest shopping center I ever saw.. The apartment was snug and cozy with our own frig, stove and dishes. We had a great time.

The sliding closet door in our room was broken and could not be opened.

アクセスは難しいが、周囲は巨大ショッピングモールあり困らない。 喫煙客室選べる。 指圧できるところがないのは残念。

The stay at the hotel was a great experience. I stayed at the hotel for three weeks. The room was very nice, clean and modern. The employees was friendly, helpful and their English was okay. The gym and breakfast was also good, but I missed some healthy alternatives as unsweeted yoghurt or more bread options.

Citadines Intime, Hangzhou has most of the thing traveller asked for. Room is good and big. comes with fully function kitchen . A little difficult to locate since I arrived late at night. Hotel is part of a huge shopping Mall. I walked around the mall during the day almost empty but it alive on weekend. Bad point is the location. No train station and taxi. need frontdesk to help call for taxi booking. The room price included only one breakfast which I think I would prefer doing without with a cheaper room rate. Breakfast per pax about USD10 I think

Sehr hilfreiches und aufmerksames Personal, wir wurden sogar vom Hotel zu unserem Kunden gefahren, weil wir kein Taxi bekommen haben. Sehr guter Kaffee zum Frühstück. Sehr gutes Italienisches Restaurant nebenan. Absolut empfehlenswert!

Stayed 3/12-3/15. Situated in a large shopping center the hotel is one of the grouped buildings. Access to food, transportation and sites. Hotels are large and cleanly. Feels like a studio apartment. Front desk staff went the extra mile to help out a American visiting. (Joy and ladon at front desk)

酒店整潔、簡單、時尚、房間足夠採光，地點方便，旁邊有大型商場，不同風格餐廳，價格合理，值得一提，保安很好，附近也沒有品流複雜的問題！

Stay at this hotel multiple times. Very clean and comfortable. Like that it is in the same property as one of the biggest mall in Hangzhou.

前台服務員很主動提供服務

nth to complain

地點不錯，旁邊是大型商場，逛街吃飯都方便！但原停車入囗封了，車子停泊有點小不便！房間舒適，對出差的人會是不錯選擇！ 清潔工有點小懶，不是每天拖掃洗手間的地！其他沒什麼好挑剔的！

I like the spacious room and the little kitchen

Pleasant stay, rooms were big and the decor was nice as well

房間大 格局舒適 床舒適

新酒店，稍有装修的味道，房间布置不错，很大，因为新装修所以也很舒适。床稍小。就是位置在西北区，适合于想游玩西溪湿地的朋友，离西湖就稍远了。

Very comfortable, spacious and had a separate living area.

Great location, staff very helpful although English is limited

The hotel was great and clean, but it was too far from everything. Staff could be friendlier.

The location is good because it is very near the MTR station and the room and it's services are very good. I will recommend to my friends.

Good location in the shopping center building. Many famous restaurants to choice. No local bus stop nearby, but easy to call taxi to famous sightseeing area. Good choice if you are in business trip, but a little away from famous sightseeing area, not too convenient to go if you want to select local bus/bicycle.

This was a business trip but the hotel was very conveniently located to the city.

AMAZING EXPERIENCE

Overall it was a nice stay and the helpful counter staff upgraded the room for us after we complained. However there were some issues about the information provided by Hotel.com. Firstly, not every room has deep-soaking bathtub, the description about the room should be specific. Secondly, the hotel only provided one person breakfast and we had to pay 60 RMB for another person, which was not indicated. Last but not least, it was not easy to get taxi in Hangzhou, luckily the counter staff called taxi for us.

가장좋은건 편의점이 호텔 바로 옆에 있다는거.. 물론 많지는 않지만 한국제품들이 좀 있었습니다. 위치는 좋았지만, 택시가 호텔앞까지 바래다 주지 않고, 큰쇼핑몰 앞에 내려다주었습니다. 처음엔 좀 당황했습니다. 건물이 새거라 객실은 깔끔 하고 좋았지만, 물청소를 하지 않는지 지난번 손님이 엎지른 물자국이 남아있어서 좀 아쉬웠습니다. 호텔 프론트는 제한적으로 영어사용을 하였습니다. 모든 직원이 영어를 할 수 있는 것은 아니었습니다.

西湖から多少離れていますが、ホテル自体はショッピングモールの一角にあるので賑やかです。 新しく出来たシタディーンなので知名度はあまりありませんが、清潔で広くとても良い部屋でした。

Surprisingly good, modern, clean hotel with excellent service. Reasonable price, high quality maintenance, big shopping mall (InTime City) in the same area - it was very good.

整體很不錯,房間很大,整潔,只是早餐差一點！

房間寬敞,設備齊全,服務都不錯,就是早餐比較差,種類少及不夠熱！

第五次入住了。這趟還升級了房間。

good

Overall, it's an incredible experience. The only problem is that it's a bit far from the city centre. Also the breakfast service was a bit slow when it's on weekends. But in general, my family had fantastic experience.

저렴한 숙박료. 마음에드는 인테리어 및 위치