PKL Residence

Ils voulaient pas me rendre ma caution, le matin même de mon départ, je voulais partir plutôt car j avais une excursion tôt le matin, du coup le mec à lunettes m'a fait louper mon excursion. Le mec à lunettes ne voulait me passer mon deposit qu à midi et en plus je devais changer d hôtel ce jour là également et j avais prévenu l autre hôtel de ma venue pour 1 h du matin bref pas très sympa et arrangeant surtout que je suis resté plus d'un mois. Je ne reviendrai pas c'est sur.

موقع الفندق

المكيف يعطل غير بارد ارضيه الغرفه مكسره بعض الأحيان المصعد في بعض الاحيان عطلان

Nothing

Everything, Cleaning wasn't UpTo mark, floor tiles were broken, ac is not effective, washroom locks were not ok, most of things are not working. I will not recommend anyone to stay in this hotel.

Not like the photos. Very noisy road. Skip Patong in general!

The Staff member at reception was very unprofessional and rude. Room was not ready and we were giving the wrong room. I decided to book elsewhere. I do not recommend it.

It takes maybe 10-15 minutes to get to Jungceylon. Cheap price, and friendly staff. Nice rooms and bathrooms

This hotel may not be for all. It gets very noisy in the evening because of the street and the hotel has a lot of broken bits and tiles here and there. But the rooms are very nice and the beds are also good. The staff is friendly but seemed a little confused everytime a guest was checking in or out.

The location is 15-20 min walking from Patong beach. But you can't sleep because of noise, especially moto's sound. But the staff is kind.

The photos in booking are old. Old building, smell very bad, absolutely doesn't worth it's money, maximum price for this room is 300-500 THB. But we paid 1800. For the first at the door they said me your reservation was canceled,, but then they found free room.

Nothing

All the furniture were broken including Half hr delay in check out need to be paid 200bhatt

Renovation needed.

I liked the room

I didn't like that my room was left open by cleaners while I was outside.

You get what you pay for, but the location and staff are great 👍

Hotel délabré

Was no breakfast and location was ok

Ants and cockroaches in the room and bathroom , lizards coming from under the broken tiles in bedroom

Like staff

Good welcome

Nice staff .

Internet sporadique . Street very noisy . Floor tiles in very poor condition covered by a rug .

The reception was great team and the location of the hotel

Room facilities 6/10

Decent room, friendly helpful staff, 24 hour desk. Great location

Could do with a bit of a makeover but was clean. Pricy compared to other areas in Thailand but this is to be expected in Phuket

Everything was ok but there is few small small ants

Sound from outside,I would recommend to put sound proof glass because the road and area is 24hours busy.

Nice location / Friendly staff / Nice view from Balcony

Floor Tiles were broken and to hide it they have put carpet on it / The Washroom door handles were already broken and loose / No shower curtains and exhaust fan/

1km from the beach;many restaurants and shops.My room with balcony,fridge,8 English speaking channels on TV was excellent. Great value for money.

The hotel must spend money on redecorating.

Near to Patong Beach, everything is easy accessible, restaurants, massage shops, weed shops everything is nearby, the staff is very cooperative

The only thing I didn’t liked was the reception of the hotel. It was on the second floor, the entrance was difficult to find, and by the time I went there, no billboard or label was there for hotel

second time I'm staying here and it was just as good. great staff, helpful and kind. truly worth the price

WiFi was unreliable, when connected it was good but kept disconnecting. might have been a temporary issuoon that floor

Very good Staff and Value for Money

Display board is very small and not recognizable easily to know the hotel where it is.

It was a bitter disappointment.

Almost everything in the room was broken or about to fall apart. We checked in and got out of the place within half an hour. It's cheap and I agree with that but stay away from this place. P.S. Broken/loose tiles in the room, dirty and torn up blinds, discolored toilet seat, and the list can go on.

Big bed, bright room

Very small balcony, pigeons sh*t on the balcony floor, poor cleaning

don’t have hair dryer

didn’t had hair dryer

Terrible condition. very old rooms

The location was good

Nothing much, just need to improve their cleanliness,TV was not working

It was in good condition considering the reasonable price. Small balconies and large windows, not too old furniture It was great compared to nearby budget hotels, and it was difficult to find a twin room in a similar price range, it was nice that they provided it

The cleaning was not perfect, some floor tiles were broken. Especially, there was a lot of hair around the carpet. I didn't mind that much, but for others it could be a problem.

It was a clean place

The ceramic floor was broken and covered with a piece of carpet like material. When I walked over you can hear the squeezy noise.of broken pieces. I do not know how they can rent such place being dangerous.

good value for money

property is a bit tired and basic but you get what you pay for

literally nothing

it’s nothing like the pictures

the room looked better on the photos, it was clean and on the next day we got new towels

the door from the window and balcony was stuck, the toilet flush was running all the time. The location is in the middle of a big street, so it was quite loud during the night

Cheap price. Room was clean. Location was OK.

Windows paper thin, couldn't sleep more than an hour without being woken by motorbikes

I like the location and the view of the rooms

I didnt like the matters. They were as hard as rock.

Good sized room and comfortable bed. Staff were friendly enough.

AC didn't work and was never fixed despite being told it would be. Room was not very clean and tiles on the floor were loose. Lack of hotel amenities in room - No bathroom products, no mini-bar products.

staff was lovely!! very clean & comfortable room

it was the only place available before new year

small and old property next to the sewage. the entrance is hidden and hard to find. the staff is not that professional. and ... during my stay most rooms were occupied by noisy ladyboys ...

Staff was very nice and helpfull.

Our room was on the side of the street, and the noise was too much. After the first sleepless night, we had to buy ear plugs because the traffic and noise just doesnt stop the whole night.

Only like the location.

Cleanliness was not good, i stayed 3 nights they did not change bed sheet and pillow cover once even i told them to change. There was a badi smell in the room from the bath room. No ameninites only a soap, as per the value of the room and they say 3 star mark hotel, they must have give ameninites (brush, shampo, shower gel). Also no tea or coffee in room. Room TV was not working, i have informed them several times. This was most en-expcted hotel stay experience in phuket ever to me.

Good location

Not much - Would not recommending staying even though the price is cheap! Our room floor had broken tiles everywhere with a big rug over to try hide them. The air con barely worked, the tap in the sink was broke. There was stains everywhere, bed sheets, walls towels. There was never a receptionist about to even ask and try address the issues.

Good price. Helpful staff, printed our boarding passes at no charge. 24/7 reception.

No English speaking staff when we arrived. 3% surcharge for card payment. Not easy to find. The building looks abandoned. Broken tiles in bedroom. Outdated bathroom (especially toilet). No hot water during the whole stay.

The room was good

No one was in the reception half of the time so I had to call them, staff barely speak any English

Wifi not that strong

Room Are clean and bathroom so good with balcony Room was very Clean in Perfect Bathroom Floor was Clean and bathroom amenities replace accordingly Bed was king bed and bed cover bed sheet and duvet all are good would like to thank to Housekeeping and reception she great and hard worker i will come back soon one i get my Vacation again we love PKL Residence Hotel this hotel 3 star hotel

Amazing Room

Everything good

The elevator didn't work

Is standart room, but everything you expect is here: clean nice shower, big windows, so a lot ofnatural light, conditioner, fridge, bed, table, spare monitor aka tv :)

Kitchen would be nice for long stay visitors like me, just single kitchen for all guests, not personal. But there are a lot of cafes everywhere, so its ok like it is.

I think it is very good value for money, they were straight up in the facilities on offer and what weren't available from the outset. Of course it was never going to be a palace but what was on offer I thought was very reasonable.

A shame about the lifts, but that was explained to me before check in, and I suppose if you know from the start and accept you should not have any qualms, so I accepted.