Hôtel Samarons

It was great as always

The property is awesome, in a great location, always clean, great staff and security, nice quiet rooms, updated rooms and bath, with a perfect bed. The only reason we didn't give it 5 stars is because of the breakfast. Breakfast is to start at 6a, but when we arrived today between 6a-6:30, the food was still being set up for the buffet. Not even half the food, so the choices were slim as we couldn't wait. The drinks, water or juice were not available, the juice still had to be made, so that delayed being able to start eating. I love staying at the Samarons, but it's always the breakfast that holds it back.

Hotel recomendado boa localização

Superbe hôtel. Je conseille vivement à tous les futurs clients. Expedia

Friendly staff

Service agréable et personnel super (j’ai adorer la personne de la sécurité à l’entrée) mais pour moi l’hôtel ne mérite pas 5 étoiles.. hôtel abîmé…

Staff were friendly and helpful. Room was large and had two sitting areas. Bathroom had a nightlight which was a thoughtful feature. Room service food was quick, reasonably priced and very good. Breakfast buffet was good. Housekeeping staff were very thorough each day.

Large spacious rooms, friendly staff, nice night light in bathroom, comfortable beds.

This is the worst hotel I have ever been in my life. I booked for 6 nights and couldn’t stay there because of I found hairs all over from bathroom tub to bed. Also smoke everywhere omg the lobby was full of smoke too this was insane. After talking to the frontal desk they agreed to refund my unused 5 nights and Omar promised to process refund with Expedia. Lies lies they refused to give my money back and until now. The hotel claims to be a 5 stars and once you get there you’ll see that their stars was taken away. The booked a suite and was given suite 305 the bedsheet feel itchy because I got there at 7pm couldn’t leave the same day. I ended up finding another hotel and left first thing in the morning. The hotel did not honor their promise to refund the remaining 5 nights. BECAREFUL PURE SCAM.

Das ist kein Hotel, sondern eine Discothek - von 23 Uhr bis Nachts 3 Uhr hört man überall im Hotel die laute Musik aus dem 5. Stockwerk (wo sich eine Nachtbar befindet). Es ist unwichtig ob Gäste sich gestört fühlen oder erst ab Nachts 3 Uhr einschlafen können! Dieses Hotel würde ich niemanden empfehlen!

Väldigt trevlig personal, läget är perfekt, nära allt man behöver.Frukosten behöver bli bättre, men det är ok för det priset.

Hôtel très bien situé chambre très propre et spacieuse personnel très gentil. Je recommande cet hôtel

There was no kettle in the room

Grandi difficoltà per trovarlo in quanto, anche con l'indirizzo preciso della prenotazione, tassisti esperti hanno avuto difficoltà. Acqua calda e TV non funzionante, ma riparati subito. Colazione inesistente ed obbligatoriamente in camera. Struttura buona ma deve migliorare.

The room the hotel gave us for the night was clean and prepared for guests. The service was also allright. But at night we heard a lot of noises which kept us awake.

Expérience décevante. De manière générale, prestation pas digne d’un 5* Pas même une bouteille d’eau dans la chambre à l’arrivée. La propreté laisse à désirer. Les produits proposés pour le petit déjeuner sont de qualité tres décevante. Je ne renouvellerai pas l’expérience dans cet établissement.

L’hotel est pas mal’du tout , le service est au top, le personnel est hyper sympa et reactif. Le prix de là nuitée est quand même hyper interessant et compétitif .L’emplacement est aussi top. Les chambres sont propre spacieuse et propre, bien décorées. Cependant, à noter quelques défauts: le mobilier a besoin d’être rafraîchit, des soucis aussi avec l’eau chaude.

Me and my husband booked two nights with this hotel. Due to our flight being late we could not book into the hotel on time on the first day. We tried to call the hotel but no answer, we also tried to call hotels.com but as a British number kept taking our credit. We got to the hotel after an awful travel experience to find that the bed we should have been sleeping in at that very moment was booked for someone else and there were no more rooms for us. Because we didn’t check in on the first day our entire stay was cancelled by the hotel and we were not allowed a refund either. At that moment we were exhausted and furious because we couldn’t have a refund for a hotel stay that we didn’t even have, we were more concerned that it was 12pm at night and there were no hotels that we could check into. We were stranded in Tunis with no place to stay and both me and my husband were ill too. We ended up staying in a disgusting hostel just so we could be behind a locked door in the middle of the night. The stress that this hotel put us through is unbelievable especially after an awful journey to find that we couldn’t even stay there and the panic of thinking we would have to sleep on the street. This hotel is supposed to be one of the best in Tunis but far from it. They had no compassion and didn’t even have water to give us. We understand of course that there are policies in place for late check in but what could we have done? So disappointed, :( :(.

the hotel is good, rooms are clean and spacious , service is good. the downside is that the air condition is not working the room is hot, i told the reception about this issue but they didn't solve the problem and ignored me.

I arrived quite late having been ripped off by taxi driver from airport. Do not pay more than 10 in local currency ! Staff were pleasant and let me buy a bottle of wine for room as bar closed due to Ramadan. For same reason a free meal was unexpectadly delivered to room at about 10pm ! Couldnt get tv to work despite maintenance chap attending. No hot water for shower either.

L'hôtel est bien. Un peu loin des centres d'intérêt de la ville. Aux alentours, aucun restaurant (à part ceux de l'hôtel) ou boutique ne vendent d'alcool. Le déjeuner était moyen, avec peu de choix. Le personnel était fort sympathique.

La propreté générale des chambres laisse à désirer tout comme celle de la salle de bain. Le buffet du déjeuner est ordinaire et ça fume dans le restaurant.

Dieses Hotel ist definitiv kein 5 Sterne, ich würde max 3 Geben, weiss garnicht wer hier 5 Sterne gegeben hat, Badewanne Silkon ekelhaft in beiden Zimmern, Fenster Dichtung defekt,

Idéalement situé, cet hôtel mérite largement ses 5 étoiles. De nombreux bars et restaurants à proximité avec un équipement moderne et des chambres très spacieuses.

Personnelles hyper agréables, gentille, souriant,accueillant... juste la salle de bain... une douche minuscule avec un rideaux qui traîne au sol a l'extérieur.. vraiment du bricolages..

Eau chaude du balneo ne fonctionnait pas et l'eau chaude coulait à peine. Donc obligé d'utiliser juste la douche. Odeur d'égout qui remonte dans la salle de bain. Ça va et ça revient. 1 seul peignoir alors qu'on était 2. Le lit qui grinçait lorsqu'on bouge. On entendait du bruit pendants la nuits. Il n'y avait pas les chaînes françaises donc très très déçu. Et déçu du petit petit-déjeuner pour un 5 étoiles. Les clients fument dans les ascenseurs. odeurs infectes de cigarettes et d'alcools. Pas de parking aussi. Juste une rue où on peut mettre à peine 3 voitures. Par contre bon repas orientale au 7ème étage. Une suite avec chambre et salon jolie dans l'ensemble donc dommage pour tout ces petits qui gênent le sejour.

it is very nice hotel over all clean, spacious rooms, the area is ok has many cafes and some restaurants, but the major problem is the disco on top of the hotel. you must reject any room in 5th floor otherwise u will dancing the whole night. even when I changed my room to the second floor I still can hear the drums shaking however not as bad. I would advice owners of this hotel to choose between customers of disco or customers of the hotel. breakfast was ok but not 5-star hotel level.

Super hotel sehr sauber tolle Ambiente, immer wieder gern

Not per the expectations not clean enough the stuff not discipline

The location is very good, the building is recent and rather modern

New hotel and nice location wonderful excellent staff

The cleaning maids stole my wallet which i had no cash or credit cards because of them. I also came to a room that had no toilet paper, and unplugged phone. Terrible experience.

We were waiting to leave as soon as posible.

Hotel it self is ok But last nigth they big problem with electrsity they do do not have stadby genertar with same time the water was out i thing they will ovid this in the futhr other are ok

good condition, very clean excellent customer service,

Friendly staff and hotel is nice... However for a 5* I would expect more from... there's always opportunity for improvement, but overall nice. Thank you

Hotel it’s just Ok. They had water issues almost every day. From not having hot water to very little to none even cold water. Very minimum towels and soaps will be provided. Do not disturb button will be ignored most of the time. Staff is friendly though. I would rate this hotel 3 stars instead of 5.

Friendly and helpful staff. Safe environment thanks to the on-site security. However, the facility itself left a great deal to be desired: Condensing moisture pooled in the floor and dripped from the ceiling, making the floor and furniture wet. The wifi in my room barely worked, and only if I stood right by the door.

Very clean, good view, lovely decoration and lighting. Comfy massive bed and good to have room service. Tv had MBC films in English with s good signal. WiFi was down all week. Great breakfast included. Nice upstairs bar. No way 5 star restaurant food was brought separately I finished and my husbands food had still not arrived. Then ordered room service another night was all cold and disgusting. Shame the restaurant does not live up to the standards of the hotel.

Everything was great in the hotel only complaint was that I had a water leak in the bathroom

The hotel is situated in a good area with easy access to the airport and most parts of the city. However, finding a taxi in some hours of the day is a problem e.g. very early in the morning, not unless previously requested.

Good hotel for short stay in Tunis. Food quality was good. Quite rooms and fast room service.

Not recommended at all Very bad hotel

most painful stay. the only silverlinjng was that the room was ok. otheriwse the service was pathetic.

i just stayed for one night because near taksim, the hotel is normal , not so bad or not so good if u looking for place near taksim, its the right one

The hotel is more a poor 3 star hotel. No towels, cups in the room. Very noisy at night due to loud music from the lounge. Non responsive staff. It was a disappoint. I will not stay there again

We couldn't get any sleep due to the loud music from the night club on the 6th floor. Our room was on the 4th floor every night until about 2:00 am.

The view was a building under construction. The bedroom was spacious and well designed but doesnt seem finished. It was not especially clean. Dirty bath thub, hair everywhere. One of the only hotel without breakfast included.

Couple stuff could be better suck as room service and tv .

agreeable stay

Stayed here for 3 nights on business. This is a new hotel located close to bars and restaurants on the edge of Tunis. The hotel itself is modern design with clean comfortable rooms. There is a restaurant onsite and usual hotel facilities. The food I had was reasonably priced and of good quality. This included the breakfast buffet which was very tasty and the a la carte menu. The chef obviously understands the premise of flavour combinations and presentation. The result is tasty food with plenty of flavour and reasonably priced. My room was at the front of the hotel but despite the obvious building work in the area I didn't hear any noise at night. There are a lot of cafes and restaurants in the area. No alcohol at the hotel but they can give directions where to find if this is a deal breaker. The staff are attentive, polite and friendly. My thanks in particular to Iheb, Sabri and Ridha who went out of their way to make me feel welcome. The wi fi is fast and all locations in the hotel have strong signal. The only negatives I could suggest for improvement would be there is no gym and the double beds are two single mattress fixed together. Would highly recommend Samarons hotel.

We stayed here since it was close to the airport. Our rooms was immaculate and very stylish. Asked for a wakeup call which I received. My issues are that upon checking out I had to wait for the staff to physically see if anything was missing from my the room minibar, this was unnecessary and almost caused me to miss my flight. My other complaint, is that I booked the room for two people and my boyfriend felt very judged as he is Arabic and Muslim and they pretty much looked down on him for staying with me. It seemed as though they didn't want to give us a second room key n treated him like he was my driver and not my partner. We are all customers and we all need to be treated equal .