Hilton Garden Inn Akron

This place is amazing!!!! Super friendly and saved my whole trip!! I had to cancel at the other place I booked because it was nasty!! And this place and the amazing staff let us come in at 10:30am when checking isn’t till 3pm, let us have breakfast and within an hour had us in our room!!! This is the only place I am staying at from here on out!!!! THANK YOU SO MUCH!!!

Nothing it was amazing!!

Over priced. Cold

Electric wen off second night did not come back on.

The staff was friendly and professional. The room was clean and updated. Food was really good.

Nothing comes to mind

Nothing

Everything

The breakfast cost $15.00. Was expecting breakfast to to include in the room cost. Had coffee only.

Clean and adequate

Front desk staff was great but there was a maintenance worker who barged into our room to ask us about our remote. He lacked boundaries and adequate communication skills.

Clean accessible and decent services nearby

Big room, clean

The bed was awful , it sat on the floor and sagged like it would be in an hourly rate motel

staff was great and helpful

na

Everything

Not 1 complain

The air conditioner was very loud and it kept waking me up throughout the night. There was definitely another persons hair all over the bathroom floor.

The staff was helpful and nice kind

Room 321 has an issue with their heating and cooling unit. It kept going in between the heating and cooling settings making it uncomfortable

I enjoyed my stay the room was clean and smelled fresh. The sleeping area and restroom was tidy and stocked. The staff I spoke to was pleasant and welcoming and super helpful when I asked for accommodations.

I did have to get extra towels for the room and the canned soda was out of stock the whole time I was there. The coffee supplies in the room were definitely something to be desired as I attempted to make my morning cup it was so harsh and only a single sugar to add I just dumped it out. Also it's very petty to charge for bottled water in a hotel such as this one most others don't and have a few in the room to take as we please. But overall nothing I couldn't deal with.

Very clean and friendly staff.

Power outage with no explanation or apologies.

Location, the bar/restaurant

Convenient and clean

Everything was good

All

None

Property and room was very clean. Kids enjoyed the pool. Quiet at night time, didn’t hear noise from other rooms/doors. Stayed one night for volleyball tournament next door, it was nice to be within walking distance of the venue.

Pillows weren’t great

Noisy ac/heater Very noisy by some tenants many teen ages roaming in the hall after 11:00 pm

Everything was clean and nice no problem with my key staff really nice .

The pillow could be more fluffy and check in could be better the staff there was having a lot of trouble checking me in and I thought by using booking it would be easier and it wasn’t it was an older staff so I definitely was trying to be considerate

Super close to our Venue

N/A

N/a

Pool wasn’t open. No free breakfast

Very clean comfortable property

N/A

Close to business meeting and the Airport

They where remodeling but it was still fine

NA didn't eat breakfast.

Overall very good nothing to add.

It is a very typical hotel. Standard queen beds, small fridge, coffee pot, TV, and WIFI. The bathroom was larger than normal and clean. Breakfast has a limited menu but the food was good. You can either choose a breakfast buffet or order from a menu. The place has a decent bar where anyone looking for a beverage should be able to find something that satisfies them. The staff was really nice.

The booking.com reservation claimed that with my reservation I could get breakfast for $1.00. The hotel does not have any such offer. That wasn't a big deal. The breakfast menu has items from $10 to $15 - so it's not like paying $45 for a bowl of cereal in NY flop house.

Friendly staff, very clean & comfortable.

The service was very nice. It was very clean! ... loved our breakfast servers. They were amazing! .easy check in... clean elevators...

Breakfast was not included. Pool was down

location was beautiful and well kept

the pillows were awfully uncomfortable

The location was great for the theatre

The bathroom door was dirty and when we went for the Buffett at breakfast it wasn’t ready and the man setting up was rather rude.

The staff was absolutely amazing. Brandon went out of his way to help us. The room was clean and comfortable. Best hotel stay I have had in years!

Convenient location. Clean The woman at the bar that took my food order was amazing.

Looked clean

I really didn’t get to look at the property or use anything. I was there for a short period

Clean and neat

It was a problem with the shower. Half of water was coming from the faucet and half from the shower

Clean

no extra blanket

Breakfast was very tasty and an excellent choice was given

Bottle water was a bit pricey

First off, cost me 280 some dollars to stay there overnight. I'd been driving for 9 hours .I was so looking forward to a hot tub. the Jets were weak. So I went to take a hot bath and it wouldn't change from shower to bathtub the nozzle thing was practically falling off. The next day when I asked about the hot tub they told me yeah the Jets they're not working very well so they know that so why aren't they fixing it?

bad back

cost

Excellent staff and ideal location.

We love how convient the hotel is to our twin's university. Love how clean and safe the rooms are, because my wife DOES NOT PLAY with that. We loved the add-on for breakfast(price) and that check-outs are at 12 when most are 11! Its our number 1 choice when we come to stay in Akron!!!

Carpet needs attention

The stay was great.

Clean room

Would definitely stay again and highly recommend. Shara, at front desk was so helpful and friendly. Gloria, on the cleaing staff, was fantastic! These two people definitely made our stay to be wonderful.

Very clean. Nice amenities

The hotel is near the world headquarters of Goodyear Tire. I enjoyed seeing the original building and how it has been reinvented. Plus, the giant sign was pretty cool. The hotel is very nice and the staff is friendly.

Have stayed here multiple times and always have a great stay.

The noisy ice machine out side my room

I gave it three stars because I didn’t get the room I reserved. I reserved a king bed and walk in shower. I got 2 queen size beds and a tub. Also when I checked out they didn’t give me a receipt for my stay. I was told I have to get it from Expedia.

Clean rooms Convenient location

We were told the restaurant closed at 10 pm & they had already closed at 9:30 pm leaving us no where to eat dinner.

Very easy to get to the Good Year Theater. Breakfast was good. Clean room. Will stay there again.

Especially friendly staff

Went to Akron to see a show downtown.Location was perfect and only a 9$ uber ride.

My group of friends all really enjoyed our stay. The staff was very friendly. The room was very clean and I slept like a baby.

Excellent

Thank you for a great experience at your hotel. We loved our trip to Blossom Music Center and the NFL Hall of Fame !!

Lots of flies around buffet for breakfast (need more food covers) a few dirty plates in clean pile at buffet. Mold in the shower and pour water pressure in shower. Staff are very friendly!

At check in we were so happy with how nice and clean the lobby was. There was access to a bar and restaurant and a nice seating area. We got dinner and later took our kids to the hot tub and pool. First thing noticed was how loud the music was playing, we could hardly hear each other. The kids got into the pool and my wife and got into the hot tub. While there we started to notice that some of the bubbles was a film of grime on the surface, then looked to the pool and it was there too. We went back to the room, which overall was clean and nice… besides the bathroom. When coming in the toilet was running and wouldn’t flush. I had to list the lid to find the the plunger cap was completely disconnected (I just snapped it back into place). When I went to wash the filth of the hot tub off of me I quickly noticed the strip of mold spots all along the shower curtain. The yucky pool/hottub water and the nasty shower was enough for me to say that I’ll find another hotel for our trips to Akron (3-4 a year).