Intercity Montes Claros vs Similar Hotels

Rooms had issues like old mattresses and broken air conditioning.

Rooms were generally well-rated, but some minor issues were mentioned, like room service communication.

Mixed reviews with mentions of old furnishings and some maintenance issues.

Some guests reported issues with room amenities and comfort, such as poor mattress quality.

Elevators had a foul smell and issues with room keys were reported.

Some concerns about cleanliness were raised, including towels with an unpleasant smell.

Multiple mentions of cleanliness issues including bugs and inadequate bathroom conditions.

Several reviews indicated concerns with cleanliness such as dirty towels and unclean bathrooms.

Location is good, although the hotel is under renovation.

Multiple reviews praised the great location of the hotel.

Frequent praise for central location and accessibility to nearby amenities.

Frequent positive mentions of excellent location, especially proximity to shopping.

Staff is described as friendly and helpful.

Overall positive sentiments towards service, though some staff communication issues were noted.

Positive feedback on reception and cleaning staff.

Most comments praised the staff for being helpful and polite.

Breakfast was praised as excellent and diverse.

Food options, especially breakfast and afternoon tea, received high praises.

Mixed reviews about breakfast quality, but some positive notes.

Complaints on breakfast quality and options were noted.

Limited amenities were mentioned, and breakfast was criticized at times.

Some amenities like the internet were reported as problematic; however, other facilities were praised.

Average ratings with some amenities mentioned as lacking or outdated.

Amenities were generally rated positively, except some complaints on outdated features.

Some guests felt it was too simple for the price paid.

Commented on being a bit expensive but with good offerings.

Concerns about pricing relative to the quality offered.

Good value mentioned in several reviews, but concerns about additional costs like breakfast.