Albergue La Gran Familia de Mamá Rosa
Albergue La Gran Familia de Mamá Rosa, Calzada Zamora-Jacona, 59676 Zamora, MIC, Mexico- Historic
- Building
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Luxurious Accommodation
Experience elegance and comfort at Meson del Valle with beautifully decorated rooms featuring parquet flooring, air-conditioning, and modern amenities including cable TV and free Wi-Fi.
Delicious Dining Options
Indulge in a culinary journey at our restaurant offering a daily buffet breakfast and a variety of international and regional dishes. Enjoy refreshing cocktails with garden views on the terrace or opt for convenient room service.
Convenient Facilities
Take advantage of our outdoor pool, fitness centre, and picturesque gardens. Host events in our function rooms, benefit from free on-site parking, and explore nearby attractions such as Our Lady of Guadalupe Cathedral and Lago de Camécuaro National Park.
Book your stay at Meson del Valle now for a memorable experience!
Check-in from
03:00 PM
Check-out by
12:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
Room details
22 sqm
Garden View
In-room amenities
1 King Bed and 1 Large Twin Sofa Bed
237-sq-foot room, balcony with garden views
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with cable channels
Food & Drink - Espresso maker, room service (limited hours), and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop workspace, phone, and guidebooks
Comfort - Air conditioning and daily housekeeping
Accessibility - Tile flooring in room
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
King bed (151-180 cm wide), Sofa bed (90-99 cm wide)
Room details
22 m2
Garden View
In-room amenities
2 Double Beds
301 sq feet
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with cable channels
Food & Drink - Espresso maker, room service (limited hours), and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Laptop workspace, phone, and guidebooks
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Sleeps
Up to 4 guests
4 adults · 2 children
Beds
2 Double bed (131-150 cm wide)
Room details
28 m2
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Double bed (131-150 cm wide)
Room details
25 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
El desayuno buffete
Que hay muchos ruidos se tuberías de baño
The facilities are beautiful and very well taken care of. They catered to my request of a quiet room in the back and the rooms were clean, nicely decorated and comfortable.
I liked everything!
Me encantó el jardín y el bufet
Las camas eran matrimoniales y creo me hubiera gustado una más grande
La limpieza y el desayuno
No tengo motivo de queja
Está bien ubicado y el desayuno estuvo muy rico
El aire acondicionado, aunque funcionaba, hacía un ruido tipo "click" varias veces por minuto, por lo que era muy complicado tenerlo prendido durante la noche y poder dormir. Éramos 4 huéspedes en un cuarto y nos dejaron sólo 2 toallas, se escuchaba el motor del elevador desde la habitación, aunque no estábamos junto a él. Lo último que no nos encantó es que la alberca está en el estacionamiento y no hay nada que tape la vista, entonces te pueden ver todos los que llegan a estacionarse o al buffet y estaba sucia.
El desayuno bufete incluido, por variado y de excelente sabor y calidad los alimentos.
Debajo del lavamanos, había una toalla sucia y en el estante bajo una franela sucia. Deben asomarse bien las personas de limpieza.
Instalaciones preciosas nos gustaron mucho. Limpieza en mi habitación 10/10 soy muy observadora con eso. Servicio de restaurante a la habitación 10/10 el mesero que me contesto muy bien, y el que llevo la cena a mi habitación super amable.
El servicio de recepción, lo calificaría con un 8. las chicas que nos recibieron muy amables, cuando salimos no había nadie en recepción, en la noche marque muchas veces y nunca contestaron. los extractores de baños hacen muchísimo ruido, muchísimo. el bufet me pareció muy comercial, (estaba bien, limpio y mucha comida) sabor le pondría un 7-8
Ubicación y alimentos
La cama es susceptible de mejora
El desayuno muy rico y variado la ubicación excelente
En general todo muy bien
Instalaciones, desayuno y la calidez de toda gente que hace eso posible.
Las camas dobles un poco pequeñas.
La comodidad,
El lugar es increible bellos jardines
Tienen carta para pedir a la hanitacion tiempo y forma que estaba cerrado el servicio a la habitacion
La comida a la carta y el bufete exelente,la habitación con balcón
Que no tienes personas que te ayuden a llevar las maletas a la habitación y están muy retiradas
Las habitaciones
La alberca fría
Great location, comfortable rooms and delicious breakfast
Lindo parque interior
Ruido que se escuchaba desde la habitación
El desayuno
Todo estuvo en óptimas condiciones
The breakfast!
When we checked in, hotel gave us the worst room with only 1 light it was so dark and the air conditioning did not work at all. I was very unhappy and requested change of room that only took place after I threatened to cancel the entire reservation as the room did not meet my standard of a 4 star hotel.
Los árboles
Un poco el precio
Todo
Todo esta bien
El hotel es lindo con muchos arboles y el estacionamiento frente a las habitaciones.
En el baño le hacia falta un plafon, el aire acondicionado central no funcionaba, en general el mobiliario era viejo. Tenia buffet de desayuno incluido muy grasoso.
Instalaciones antiguas, no funcionaba el aire a condicionado y mal wifi.
Clean
muy buena opcion del desayuno incluido, servicio de lavado de coches muy buen detalle
temperatura de alberca
El servicio y atención al cliente
La atención al cliente
Las sábanas
el estilo del hotel y el servicio
la conexión wifi
I loved this hotel! Food was super delicious with local dishes and rooms very clean and super comfortable. I also loved the decoration and staff was super nice and helpful, ✨✨✨✨
Alimentos, instalaciones y servicio
Limpieza de la alberca
Todo exelente el desayuno buffet muy variado
El ir por solo 1 dia
El desayuno majestuoso, los mejores desayunos que he probado en mi vida.
Lo demas podria mejorar, me parecio demasiado lo que pague a lo que recibi.
El desayuno bien.
Control no funciona las pilas, tarjeta de habitación se descargan fácilmente 3 veces son muy secos en atención. Cómo es eso q habitación colinda con una puerta secreta al otra habitación inmediatamente les dije cambien de habitación. El agua de la alberca helada. El elevador todo brinca al subir , tele de las más viejitas. 5 ganchos en el closet muy pocos. . El balcón apenas cabe uno de lado
Excelente
La comodidad y limpieza de las habitaciones, también me sorprendió la tranquilidad, ya que a pesar de estar sobre avenida la habitación en la que nos quedamos no se escuchaba el paso del tráfico.
La alberca no es climatizada
La ubicación es excelente para un buen descanso. El personal muy atento y amable. Las instalaciones muy limpias. El desayuno muy rico!
El desayuno
La duela de las habitaciones ya muy maltratada
Tuve dos temas, la comida no la considero buena y tuve una situación al momento del desayuno, deje mi bolsa en una mesa (sobre la mesa) y fui a servirme, cuando regrese estaban moviendo mi mesa para juntarla con otra para un grupo y era personal del mismo hotel, se me hizo una grosería, yo no habría tenido tema en cambiarme, pero fui muy mal gusto hacerlo así
delicioso y gran variedad
todo bien
Todo
An amazing stay
Great staff and location
Very clean and comfortable rooms. Amazing breakfast. Felt very safe.
Ubicación
Piscina helada
Great value 👏
Excelente servicio y el desayuno tambi n
Las habitaciones bastante adecuadas y conforme a lo esperado.
A pesar de que la zona de estacionamiento es aceptablemente amplia. Ya resulta insuficiente los fines de semana o cuando tienen eventos.
Lugar ideal para descansar,, buena ubicación y atención
Las almohadas incómodas y viejas
Las habitaciones muy cómodas, el servicio de limpieza y sobretodo la atención del personal de cocina y meseros estuvo perfecto y muy sabroso toda la comida
Sólo al inicio me molestó un poco la actitud de la Señora de recepción, la otra chica muy bien. Cómo que le molestó cuando llegamos y porque le tardó en reflejar el pago que había hecho un día antes. Pero después cambio la atención y de ahí en más todo súper bien
Everything was amazing.. nice, clean place.. breakfast was great with different options.. customer service was expectional
N/A
La ubicación, amenidades y limpieza
Tuvimos un inconveniente en el restaurante, pero los meseros muy amables Los colchones y almohadas pueden mejora, pero muy limpio y las mucamas muy amables
Staff is friendly and if they can not help you, they will guide you to someone who can. Breakfast was the same for 3 days and it was cold. However, the staff was fast to warm it up for you. Same goes for the coffee, it was cold, but tgey were fast at warming everything up. Parking is safe but good luck trying to find space after 8pm. There is someone who washes your car everyday. Place was quiet with the excpetion of one evening/early morning where there was loud music and girls screaming.
My stay was good overall, this is my third time staying at the hotel and i think that there's more room for improvement, i really enjoyed the beds they're comfy , my room lacked of a safe so I can put my valuables inside and not carry everything with me , also a stand to put my luggage would be nice, to have a nice iron and a table to the reach of my hand , and my restroom needed a fan so the moisture of every shower can get out , a small little fridge also would be awesome so people can put little things that need to be kept in the cold , overall the service, housekeeping, and all the staff do a very good work to keep the rooms tidy and shine.
Best breakfast
We will definitely return for group tours, but will make a reservation for dinner, as it was really slow and we were all served cold food. That was disappointing but not something we blamed the staff for. I do wish they had a better stocked bar. No white wine, no gin and tonics - we did expect the drink menu to be more varied, given the hotels location and the fact that they do events. Breakfast was AMAZING! They have a great setup where each guest can order their eggs exactly as they want them - and they are cooked right away, in front of the guest, so piping hot. Excellent job!! It’s a buffet style set-up, but this added service was a really special touch. All in all, we will definitely return.
I have a stay for five nights last night, Saturday evening noisy until 4 AM looks like they have an event and was too noisy all night
We love the buffet and all the fresh food, the cozy place and the location it’s perfect. The only thing that we would change is the Wi-fi because sometimes the signal isn’t that good
I like the location quite and close to the walkway we like to go only for this
What a wonderful property. Close to everything, yet quiet. The breakfast buffet was amazing - huge selection and so tasty. Housekeeping staff were extremely polite and helpful. Would definitely stay at Meson del Valle again. The gardens were beautiful.
Everything was very clean
The property was nice, room was outdated and towels, bed uncomfortable. Outside garden area was nice, breakfast had variety. We stayed 5 days and there are people there who wash the car without asking, twice it happened and we had to leave somewhere, one of the times but we had to wait for them to finish on the car.
Floor was old, beds hard
Breakfast was amazing did such a good job they pick their own bread and had wonderful options and Felt safe around the area and the front desk always ordered us taxis to commute
This the best hotel in the area. The staff is extremely helpful and friendly. The food is delicious and the property is very beautiful and tranquil. Overall my room was wonderful and the best part was the shower! I have 2 suggestions that would make the hotel even better. First, there were many Americans staying at the hotel, however the TV only has one English speaking channel. Please offer more English speaking channels. Also, I stayed in a suite. It had no iron or steamer. This needs to be corrected. All rooms should always include an iron or steamer. Otherwise, it was perfection
Nice location very clean
breakfast was amazing. there are plenty of selections, including western food and local mexican
Convenient hotel for the purpose of the trip, really nice, nice outdoor with the pool and the surroundings.
Agradable y tranquilo
Clean and customer service was excellent
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
8.9/10The rooms were very clean, pleasant surprise for the overall hotel cleanliness.
Service
9.2/10The staff was friendly, attentive, and provided exceptional service throughout the stay.
Location
9.2/10Great location for a restful stay, close to central attractions.
Room Quality
8.7/10Rooms were comfortable, though some furniture showed signs of wear.
Amenities
8.5/10While the pool is not heated, other amenities were satisfactory.
Value for Money
9.2/10Great value for the price, with multiple compliments on the breakfast and overall experience.
Food and Beverage
8.4/10Breakfast was praised, but there were complaints regarding the quality of the other meals.
Overall Experience
9.1/10Overall great experience, with minor inconveniences that were addressed promptly by staff.