Terrea by Wonderla

Clean , courteous staff and good food. Very helpful staff. We had to leave at 5am and they had packed the food we asked for

การบริการของพนักงานดี service mindset - good

สถานที่ตั้งไกลจากร้านค้า ร้านสะดวกซื้อ ร้านอาหาร

Location, cleanliness, facilities are pretty good. Even the in-room amenities are also upto the mark, well maintained. The room had a great view too. There is also ample space for car parking so no issues what so ever.

Two primary things I have issue with - 1. Value for Money - The cost/ charges for the room is beyond a 5 star hotel but they provide against that is not upto the mark. 2. The breakfast spread is sick to say the least. They really need to work on their kitchen/ chef.

Very clean and courteous staff

Food was pretty average for the price we paid. average South Indian buffet breakfast expected more varieties and taste

Everything. Large room, comfortable bed, amazing shower, great view. Very hospitable staff. I would definitely return there.

The rooms are spacious and comfortable.

The

I did Birthday celebration of my son. Mr Pradeep organised everything just by a call. Thankyou Pradeep and whole wonderland team for making our stay pleasant and comfortable. Not to forget, the reception team is as welcoming as other staff. Liked the softness and welcoming nature of all. Thank you 🙏

Swimming pool

Not recommended, offers are for name sake. They promise a free drink but when you order it they won't give. Don't fall for the buffet trap. Not recommended to have a buffet in resort.

Clean property and helpful syaff

Good Food, pretty Quick Service.

Little more better training needed for Reception Staff.

Excellent

Everything

Good

People and rooms and food all nice and reasonable.

Water was a bit cold, heated water will be a good idea in Jan/Feb months

Breakfast was good, staff also very friendly.

Wifi connection was not available.

Friendly staff ,good food and clean ambiance

Very clean and relaxing destination.

We requested extra bed and it was not very comfortable. It could be better.

Infrastructure and security

Exceptionally nice, super clean and hygienic. Very clean bedsheets, pillows and blankets. Food is tasty and value for money. Very good portion sizes. Bathroom is also very very clean . Very spacious room and washroom. Loved the view. Overall, a very Happy stay.

Not applicable

This is more than a 3-star hotel. All service provided was just right, regarding the facility and services. Rooms were of descent size. The rainwater shower and hot water availability in the washroom was what I loved the most. Its cosy and kids oriented with jungle motives and colours all around. The breakfast spread was decent with a variety of Indian and intercontinental cuisine. Everything tasted good and of good quality too. Theres no other building around this property area, so the evenings had a lovely cool breeze to relax in. we stayed here for 4 nights as we were putting up our son for college admission in Christ University - Kengeri Campus near here, and this was the only good place, in this part of town, to avoid the road traffic of Bangalore. The Caribbean Whirl (water slide) and heated swimming pool was just perfect to relax in. The staff especially Joshbin at the restaurant, was so courteous.

The bed mattress has reached its life span I guess and needs to be changed. there is nothing else in and around this area other than the Wonderla park. so, it’s a good 20 mins by cab if you want to reach inside the city. The interiors are a bit dated and might need a change soon. The carpet in the corridor needs change too.

Calm and peaceful location, very helpful staff.

Breakfast is complimentary but most of the items in menu were not available. Outside room corridor, there were a group of people talking loudly early in the morning and late night. They were our co- guests in the resort and were living in multiple rooms around our room. They also rang our room bell twice. Intentionally or not, it was a disturbance for us since we wanted to be in peaceful environment. Didn't call reception and complain because it was few hours before checkout and didn't want to create a situation.

The food was well prepared and very apt for kids and families. Thoughtful.

Give a map of the resort to the customers.

Clean, well mannered staff

Fantastic room and hotel. The staff were very friendly and the breakfast spread in the morning was fantastic.

The proximity to the park

The food options for Ala carte were limited and buffet also did not have much to enjoy.

Refrigerator missing

The resort was very neatly maintained .. though the front lawn was completely removed and replaced by still not functional water slide , all other facilities were very nice . The food was very good too!

The pick and drop from resort to the park has been stopped and when we asked , they said it was suspended when covid hit . so shouldn’t you resume it now ? it’s really tiring to walk all the way from resort to the park . and also you can’t check in to hotel before 12 pm whereas the park opens at 11 am which makes us lose more than an hour at the park . also the roller coaster was not functional in the park citing technical reasons . then why were charged full amount when the rides were not fully operational?

location with theme park

smaller rooms

Nothing

Why he add amusement ticket cost in lodging. Its not corporate fair. They hide it at the time of checkin.

property is good but you guys shd have twin room facility also

1 night paying 14 thousand n breakfast you shd get many options for kids like pan cake, donuts, pastries, pasta n live counters n at least on one fast track amusement part entires shd be free

everything was excellent

none

The accessibility to the park and the well maintained rooms

The tariffs are on the higher side in comparison with my stays and other similar properties.

location

approach

Location, the hotel was neat and clean. Staff was polite and friendly.The price was absolute- value for money.Kids loved it.

I won't say that these I didn't like but more on good to have. Variety of beers ( currently serves only kingfisher) Non veg items in the buffet @ North Indian style- I didn't find any item that taste like northern Indian style.(Non Veg items only)

everything was awesome,especially the ambiance

Nothing

Environment, cleanness

Prices food costly And drinks price costly