AcquaSanta Lofts Hotel

Habitaciones amplias y cómodas

El jacuzzi es viejo y sucio

Duplex stay, attention to detail, Jacuzzi, location

Seul le petit-déjeuner nous a plu bien qu’il soit compliqué de le faire délivrer à l’heure en chambre le personnel ne respectant pas les instructions données.

Les photos ne rendent pas du tout compte de la réalité. Les équipements sont de très mauvaise qualité, l’hôtel n’est pas bien situé et l’environnement est affreux. Bien que le loft soit spacieux l’aménagement est vétuste. La terrasse est très bruyante et les baies vitrées ne permettent pas de couper le bruit extérieur. Aucun moyen de se reposer.

El sitio esta muy bien ubicado y los lofst son muy bonitos

Lamentablemente me parecio que por el precio excesivo, uno espera PERFECCIÓN, la comida es de karens pizza y siempre con el mismo menu, la atención es regular y me cobraron mas de 600.000 pesos por una decoración donde solamente encendieron unas velas y regaron unos petalos y una botella de champaña que en el mercado vale 86.000 pesos, el total del menu fue menor a 150.000. El lugar como tal esta bien, pero en relación al precio me pareció excesivo, uno por ese precio espera una atención luxury, y NO lo es, aparte te cobran un deposito de 2 millones de pesos!! eso ni en el hotel mas costoso en una gran ciudad lo cobran, el lugar esta bien pero el sobrecobro deja mucho que hablar, aparte el jacuzzi le salia suciedad y el amoblado se siente viejo.

Excelente atención, servicio y disposición de quienes trabajan allí. El lugar es espectacular, una experiencia para repetir.

Hubiera sido maravilloso poder tener el desayuno desde primera hora.

Nice spot and good location

Great place

Las instalaciones

No hubo nasa q no me gustara

The staff at AcquaSanta is as phenomenal as the property itself! Thank you to everyone there!! The minute I walked in I knew this was going to a great experience. Everyone is so kind and knowledgeable!

B

Location

No hot water. Took 24 hours to finally feel my AC. No steemers. Outdated tech in room

Everything was great. Food was amazing

Hot water difficult to figure out. But staff helpful

Every time I visit Cali, Colombia, I always choose to stay at the Acquasanta Lofts Hotel. It is a wonderful place with a modern feel. The rooms are very clean, which makes my stay comfortable. The staff at the hotel is always kind and professional, making me feel welcome every time I arrive. I love the atmosphere there, and it feels like a home away from home. That's why I keep coming back to this lovely hotel for my trips.

Quiet place. Very modern and comfortable

Jacuzzi wasn’t working. Suspicious stains on the furniture. Slow check in process, and Staff lady who guide us through the room features didn’t know how to run the app to control everything on the room..

Me gusto el loft, es amplio y con todas las comodidades Me parece que el aire acondicionado no es el adecuado: debe ser mas potente

*^*^* Management stole money from me *^*^* Stayed for 5 nights. Way overpriced for Cali Very noisy !! Terrible coffee machines Infested with ants *^*^* Management stole money from me *^

Nothing !!

The amenities and staff are excellent. I would recommend this place to anyone who is looking for privacy and comfort while visiting the city.

Everything was great

The staff are all wonderful, the lofts are giant and the beds are great. This is the only hotel I will ever stay at when in Ciudad Jardín in Cali Colombia!

The place was amazing and the staff very nice.

Quality

It is a super hotel, good service, comfort in all aspects, breakfast on time when ordered to the room. I recommend this good hotel

Love this property!!!

Great location and secluded with nice landscaping. The property was clean and well kept. Automation in room with ipad simple and efficient

Pool was small with no place to lounge. The restaurant was not owned by the hotel and was unreliable with short hours and availability . No bellman for luggage

Staff was amazing

Very expensive for the city. Too much technology inside the room. You can only use a tablet and half of the amenities work properly. TV and audio did not work properly. Shower too hot or too cold. The breakfast took almost an hour since there is no restaurant inside the hotel. Only room service available. Not recommended for the price.

Very unique unit. Loved the layout and finishes.

The TV's are only accessible using their supplied iPad. The iPad worked good for controlling lights and shades but was not good for using the 2 tvs.

STAFF WAS NICE.

THE AIR CONDITION WAS BROKEN IN OUR ROOM AND THE AIR CONDITION WAS LEAKING OUR ENTIRE STAY, WHERE THE LEAK WAS HAPPENING MY LAPTOP WAS LAYING NEXT DOOR IT COULD HAVE BEEN DAMAGED. ON ONE OF OUR OTHER ROOMS THE HOT WATER WAS NOT WORKING AT ALL. TOWARDS THE END OF THE WEEK WE ALL SHOWERED WITH COLD WATER!! ALSO APPARENTLY ONE ROOM WAS THE SMALLER ROOM AND IT ACTUALLY WAS NOT SO BOTH ROOMS WE RECEIVED LOOKED IDENTICAL AND WE GOT CHARGED MORE FOR ONE!

Beautiful the best of Cali

nothing

the facilities are very poor, the air-conditioner didn’t work any of the days and the temperature in the city is super high and humid. the staff in general lack of the good service and they don’t can about the client at all.

Great design, amazing room, beautiful pool and quality service!

Everything. Beautiful hotel. Beautiful people.

The only thing I didn't like is the long, long flight to get there.

The open spaciousness of the apartment was exceptional and the bed was very comfortable.

The modern technology use of an Apple Tablet for the apartments entertainment services (TV, Music, Netflix etc.) kept breaking down and had to call assistance on many occasions. We were moved from 1 apartment to a neighbouring one due to the issues above but found the second apartments outdoor jacuzzi did not function all, which was a little disappointing.

Genial

the entire layout and the majority of the staff was great

the showers would over flood since the drain is too small for the amount of water that comes out the shower head. also they need more outlets

I came to this hotel for my second stay in Cali Colombia . After staying in a different hotel the first time this hotel completely changed my opinion about Cali the hotel is beautiful, quite the rooms are very very specious. The water in the shower has a very good stream and also hot water . The room is controlled by an iPad so it is really technologically advanced . I really had a good time in this room it was so convenient and well thought will definitely recommend this hotel for my friends….

Had a lovely stay at Acqua Santas. It was a perfect place for our weekend getaway. In the city but definitely felt away from the buzz. The only thingbwas we probablyvwould havevused the jacuzzi if it hadn't filled upbwith leafs from the trees so maybe leavecthe cover on and just explain to guest how to remove it to use. However, it wouldve just been a call away and they would havecsirted it out for us, no doubt, so not a problem really.

Best place I’ve ever stayed inn

Really great property. Private, safe, modern and clean! Staff was wonderful and the Loft was huge. 5 Stars!

My first time in Columbia was a great experience and Aqua Santa loft hotel was a big part of that experience. I can’t wait to come back and enjoy the amazing food and the late night dip in the pool or the hot tub or their so treatment and private chef for a date night. Customer service was 10 out of 10. Staff goes above and beyond to accommodate their guest I recommend this hotel and definitely worth the buck. Loft look amazing. I wouldn’t recommend infants thought it’s a very fancy room

I loved the view from our loft and the night swimming was amazing.

The property is amazing. A small number of Lofts that each have an incredible amount of space including many amenities. The property itself has a parking lot, a pool and it's located on top of a good pizza restaurant that can get you sorted for breakfast and even a dinner one day.

beautiful property and up keep. The only down size is that there is not enough sockets to plug in electronics.

Nice hotel and a very large suite. It's was more like an apartment. However, it is dated as far as fixtures and furnishings. Beware: Everything is controlled by using an IPAD. It was frustrating as I'm not a real technology-oriented person. At 4:00 am the lights above the bed suddenly came on! Try figuring out an IPAD at 4 in the morning when you have just been awakened by lights that come on unexpectedly. Other than the IPAD, everything is okay. Not worth the money I paid for the night though.

Es un lindo hotelito ,pero el problema del ruido De los carros en la habitación es terrible.

Escellence services, facilities and the staff.https://youtu.be/4NImRe26P28

My stay was amazing! The free breakfast was delicious, The staff was very helpful and as a side note when I checked out I forgot my Louis Vuitton Passport holder in the safe with $100 cash in it, When I called they went to the room retrieved my item sent it to me in the United States and Returned the Cash to me... Extraordinary and Exceptional Service.. I will stay there whenever I return to Cali Colombia

Priced high yet service is exceptional. Highly recommended. When booking make sure you state 4 to 6 occupants as they bill you for visitors after 10PM EST. That was the only thing I had as an issue as the units are Spacious and packed with high end technology.

Es un lugar hermoso, con gente muy amable y servicial!!! El mejor hotel de la ciudad, sin duda!!!

Amazing stay! Excellent service..

Amazing experience , the best in Cali by far!

was a very interesting boutique hotel. I stayed in loft 4 and the bed was super comfortable with nice pillows and sheets. A must stay place if its in your budget. Staff speaks perfect English and Spanish.

Excelente Hotel, arquitectura y decoracion del LOFT de muy alto nivel, es como estar en casa, lo recomiendo al 100%

I feel like I am a luxury condominium owner in Cali. Everything you could ever want. Tatiana and the entire team of staffers are wonderful. My room is absolutely spotless each afternoon when I return. Giant STEAM shower. Super comfy bed. Nice kitchenette and the best Colombian coffee each morning. Neighborhood is good for running or walking. There are a number of cute little restaurants in easy walking distance. I can't say enough about how nice and helpful the staff has been. Additionally the staff at Karen's restaurant next door treat me like family. A wonderful spot to enjoy Cali.

Stayed at many places around the world, but this place will I never forget. Will be back if I get the chance! Outstanding service! Great food! And the room was out of this world..

The best ever! Can't wait to get back

This is a spectacular hotel! Everything about gives you luxury and privacy and a feeling of ease! I would love to have more hotels available around the world like this one.

this was by far one the best hotel's I've ever stayed In.

I travel a lot and stay in diferente types of hotels. Tris is one of the best hotels that I have stayed in world class. The staff was excellent. .I recomend this hotel to any one who enjoyes the better things in lifestyle.

Great!

Where do I begin... This is the most decadent hotel I have ever stayed in. Two floors, two full bathrooms, two private patios and a private jacuzzi, in room massage table, full kitchen with espresso machine. Everything in the room was controlled by an iPad, including lights, blinds and a serious built in stereo system. There was also a shared lap pool right outside my door. I may need to come up with reasons to visit Cali in the future just to stay here. Cannot recommend highly enough.

This place was absolutely heaven. Huge room with everything you needed, great room service, great cocktails, great pool. It was like walking into a movie featuring a high fashion loft.

It a wonderful hotel amenities are great the staff is really helpfull and the room is really comfortable I highly recommended it for any kind of trip from business to a solo trip. Great space and atmosphere u feel like like at home

As a gift from friends, we stayed here for our 25th anniversary and it was wonderful!! The place is architecturally beautiful, clean and in an area where there are great restaurant's within walking distance. The staff was very helpful and answered all our requests immediately. The manager, Juan David, was very knowledgeable about places to go in the area even arranging for us to eat at one of the top restaurant's in Cali with no waiting time. Due to booking, we were unable to do a late checkout, so the manager arranged for us to come back and stay for another night; which we enjoyed immensely!

Excellent staff, great food, great service, bilingual staff. Accommodations are modern, sleek and amazing. The salt water pool and private Jacuzzi tub are excellent. Overall, best experience ever

I had business in Cali, however, this is a place I want to return to with my family or just my husband. My gigantic loft room was fully staffed with music, apple run technology, and best of all, it had a large hot tub in my own private terrace so I could relax in warm water while looking at the stars. I loved this place. The breakfast was also INCREDIBLE. There was a full menu to chose from, and it was all fresh. My only complaint is that I needed a driver scheduled for the next day at 8am. I had coordinated this the night before, my driver was NOT scheduled. It was 815 and I was set up with a taxi they coordinate last minute. I was 10 minutes late to my first appointment. Other than this, (which should not happen at a 5 star place) my stay was wonderful.

We had an excellent experience in the gorgeous loft with a private jacuzzi and garden overlooking the city with a view of the mountains. Service was excellent - special thanks to Juan David who went out of his way to make our stay comfortable. The lap pool was clean and never busy. Similarly the gym and lounge area were great spaces. Breakfast served in the room each day included for very good value. Steam feature in shower. Linens and bed really comfortable. We have never stayed in a better place. Will definitely return.