Instalaciones Deportivas Hector Espino
Instalaciones Deportivas Hector Espino, Hermosillo, Mexico- Park
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About this hotel
Luxurious Accommodations
Hotel Santorian offers beautifully decorated rooms equipped with modern amenities such as air conditioning, flat-screen TVs, and complimentary toiletries. For a touch of luxury, opt for the Suites which also feature a convenient coffee machine.
Relaxation and Recreation
Unwind by the seasonal outdoor pool or socialize at the on-site bar. The hotel's free shuttle service makes exploring the city a breeze, while the proximity to Cerro de la Campana Mountain offers outdoor enthusiasts a thrilling adventure.
Convenient Location
Located just 5 km from Hermosillo's main square and with easy access to Plaza Girasol shopping mall, Hotel Santorian is the perfect base for both leisure and business travelers. Enjoy free WiFi and private parking during your stay.
Book now to experience a perfect blend of comfort and convenience at Hotel Santorian.
Nearby Attractions
Unidad Deportiva UNISON
Unidad Deportiva UNISON, Hermosillo, Mexico- Park
Important Information
Check-In hours are from 03:00 pm to 06:00 pm, in case of not arriving at those times the hotel will proceed to cancel the reservation.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Stay Details
Check-in from
03:00 PM
Check-out by
12:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Amenities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
Family rooms
Garden
Laundry
Airport shuttle
Safety deposit box
Bar
Fax/photocopying
Tour desk
Ironing service
Meeting/banquet facilities
Car hire
Breakfast in the room
Non-smoking throughout
Private parking
Outdoor pool
Daily housekeeping
Accessible parking
Parking garage
Minimarket on site
Concierge service
Kid meals
Snack bar
Pool bar
Swimming pool toys
Shuttle service (free)
Water slide
Airport shuttle (free)
Wine/champagne
Sun umbrellas
Airport drop off
Coffee Shop on site
Fruits
Shallow end
Fence around pool
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Invoice provided
Guests can opt-out any cleaning services during stay
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Physical distancing in dining areas
Key access
Food delivered to guest room
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
24-hour security
Delivered food - securely covered
Security alarm
Key card access
Room Types
Family Studio
Up to 4 guests51 sqm2 Queen bed (151-180 cm wide)
This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and a hairdryer. The air-conditioned suite features a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a dining area as well as garden views. The unit has 2 beds.
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen bed (151-180 cm wide)
Room details
51 sqm
Garden View
In-room amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryerMini-fridgeRefrigeratorSeating AreaFanToiletMicrowavePrivate bathroomSofaDining areaMosquito net
Deluxe Suite with Spa Bath
Up to 4 guests51 sqmExtra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
Guests will have a special experience as the suite offers a hot tub. This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a dining area as well as garden views. The unit offers 2 beds.
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
Room details
51 sqm
Garden View
In-room amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryerMini-fridgeRefrigeratorSeating AreaFanToiletMicrowavePrivate bathroomSofaDining areaMosquito net
Executive Suite
Up to 4 guests51 sqmSofa bed (Variable Size), Queen bed (151-180 cm wide)
This spacious suite is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a dining area as well as garden views. The unit offers 2 beds.
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Sofa bed (Variable Size), Queen bed (151-180 cm wide)
Room details
51 sqm
Garden View
In-room amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryerMini-fridgeRefrigeratorSeating AreaFanToiletMicrowavePrivate bathroomSofaDining areaMosquito net
Basic Double Room
Up to 4 guests36 m2Double bed (131-150 cm wide)
1 Double Bed OR 1 King Bed
388-sq-foot room with garden views
Layout - Separate dining area
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 40-inch flat-screen TV with cable channels
Food & Drink - Room service (limited), free bottled water, and dining table
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, laptop workspace, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Wheelchair-width doorways
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors and room/bed type depends on availability at check-in
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Double bed (131-150 cm wide)
Room details
36 m2
Garden View
In-room amenities
Safety deposit boxTelephoneAir conditioningHair dryerDeskPrivate bathroomTile/marble floorWardrobe or closetDining tableToilet paperBottle of waterShampooRoom service (limited hours)Wheelchair accessibleDaily housekeepingCeiling fan
Premium Studio Suite
Up to 4 guests54 m2King bed (151-180 cm wide), Sofa bed (131-150 cm wide)
1 King Bed and 1 Double Sofa Bed
581-sq-foot room, balcony/patio with pool views
Layout - Dining area and sitting area
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 40-inch flat-screen TV with cable channels
Food & Drink - Kitchenette with microwave, coffee/tea maker, and dining table
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, double sofa bed, and laptop workspace
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Tile flooring in room
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors and room/bed type depends on availability at check-in
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
King bed (151-180 cm wide), Sofa bed (131-150 cm wide)
Room details
54 m2
Pool View
In-room amenities
Coffee/tea makerMinibarSafety deposit boxTelephoneAir conditioningHair dryerKitchenetteDeskMicrowavePrivate bathroomTile/marble floorWardrobe or closetDining tableToilet paperSofa bedBottle of water
Single Room
Up to 2 guests36 m2King bed (151-180 cm wide)
1 King Bed
388-sq-foot room with garden views
Layout - Separate dining area
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 40-inch flat-screen TV with cable channels
Food & Drink - Room service (limited), free bottled water, and dining table
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, laptop workspace, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Tile flooring in room
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors and room/bed type depends on availability at check-in
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
King bed (151-180 cm wide)
Room details
36 m2
Garden View
In-room amenities
Safety deposit boxTelephoneAir conditioningHair dryerDeskPrivate bathroomTile/marble floorWardrobe or closetDining tableToilet paperBottle of waterShampooRoom service (limited hours)Daily housekeepingCeiling fanPremium bedding
Executive Studio Suite
Up to 4 guests51 m2King bed (151-180 cm wide), Sofa bed (90-99 cm wide)
1 King Bed and 1 Twin Sofa Bed
549-sq-foot room, balcony/patio with pool views
Layout - Dining area and sitting area
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 40-inch flat-screen TV with cable channels
Food & Drink - Kitchenette with microwave, coffee/tea maker, and dining table
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, double sofa bed, and laptop workspace
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Wheelchair accessible
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors and room/bed type depends on availability at check-in
Sleeps
Up to 4 guests
3 adults · 3 children
Beds
King bed (151-180 cm wide), Sofa bed (90-99 cm wide)
Room details
51 m2
Pool View
In-room amenities
Coffee/tea makerMinibarSafety deposit boxTelephoneAir conditioningHair dryerKitchenetteDeskMicrowavePrivate bathroomTile/marble floorWardrobe or closetDining tableToilet paperSofa bedBottle of water
Family Studio Suite
Up to 4 guests51 m22 King bed (151-180 cm wide)
2 King Beds
549-sq-foot room, balcony/patio with pool views
Layout - Dining area and sitting area
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 40-inch flat-screen TV with cable channels
Food & Drink - Kitchenette with microwave, coffee/tea maker, and dining table
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, laptop workspace, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Wheelchair accessible
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors and room/bed type depends on availability at check-in
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 King bed (151-180 cm wide)
Room details
51 m2
Pool View
In-room amenities
Coffee/tea makerMinibarSafety deposit boxTelephoneAir conditioningHair dryerKitchenetteDeskMicrowavePrivate bathroomTile/marble floorWardrobe or closetDining tableToilet paperBottle of waterShampoo
King Room - Non-Smoking
Up to 2 guests37 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
The spacious double room features air conditioning, a wardrobe, as well as a private bathroom boasting a bath or a shower and a hairdryer. This double room offers a safe deposit box and a flat-screen TV with cable channels. The unit has 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
37 sqm
In-room amenities
Safety deposit boxTVTelephoneAir conditioningHair dryerFanToiletPrivate bathroomMosquito netWardrobe or closetDining tableEntire unit located on ground floorUpper floors accessible by stairs onlyToilet paperPool towelsShallow end
Twin Room
Up to 4 guests37 sqm2 Double bed (131-150 cm wide)
Featuring free toiletries, this twin room includes a private bathroom with a bath or a shower and a hairdryer. The spacious twin room features air conditioning, a wardrobe, a safe deposit box, a flat-screen TV with cable channels, as well as garden views. The unit has 2 beds.
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Double bed (131-150 cm wide)
Room details
37 sqm
Garden View
In-room amenities
Safety deposit boxTVTelephoneAir conditioningHair dryerFanToiletPrivate bathroomMosquito netWardrobe or closetDining tableEntire unit located on ground floorUpper floors accessible by stairs onlyToilet paperAdapted bathPool towels
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(469 total)
Provider-sourced guest reviews.
9/10
Reviewed Sep 19, 2026La cama estaba muy cómoda
Las toallas
10/10
Reviewed Sep 16, 2026La amabilidad del personal que te atiende
Que no dejaron pasar botana al área de alberca
8/10
Reviewed Sep 15, 2026El desayuno podría haber tenido un mejor sazón. Me gustó que pude pagar por el estacionamiento de mi coche a un precio muy accesible mientras viajaba.
Las llaves del lavamanos no funcionaban muy bien.
5/10
Reviewed Sep 5, 2026El espacio de la habitación
El wifi, las telas viejas, facilidades incompletas, alberca callendose a pedazos y muy caro por lo que te ofrecen. Eh estado en otras partes del mundo y este hotel se queda muy atras
9/10
Reviewed Aug 16, 2026Instalaciones, la comida, la atencion en recepciin y qie tienen traslado a aeropuerto puntual
Toallas gastadas raspan ,cama el colchon duro y estaba ladeado de un lado parecia viejo, las sabanas de la cama olian a sudor o es por el uso de cloro ,el jabon o estaba sucias, el agua de la regadera no se iba casi se desborda al bañarnos mi hija y yo, pedi control para tv como 3 veces y casi 3 horas para llevarmelo, habia musica en alberca demasiado fuerte que retumbaba mucho se supone uno va a descansar para salir a las 05:00am a aeropuerto lo cual tarde mucho en dormir mas bien casi ni dormi por esa musica pienso se debe moderar el ruido de la musica...se me hizo caro para una noche. Si bonito el hotel pero si cobran esa tarifa debe estar super bien todo.
8/10
Reviewed Aug 10, 2026LA ALBERCA EXCELENTE, EL DESAYUNO BUEN PRECIO, SUFICIENTE, EXCELENTE ATENCION
ME COBRARON LA NOCHE DE HOSPEDAJE Y NO SE SI YA ESTABA PAGADA A BOOKING. DESCUIDO EN LA HABITACION EN GENERAL, FALTA MANTENIMIENTO
7/10
Reviewed Aug 5, 2026Buena ubicación, el restaurante es accesible.
Fatal el aire acondicionado, termino refrescando en la madrugada.
7/10
Reviewed Aug 4, 2026Ubicación
Inmobiliario necesita mantenimiento en paredes, baños, espejos. El aire acondicionado no era suficientemente frío para el clima de la región.
9/10
Reviewed Jul 23, 2026Location
3/10
Reviewed Jul 21, 2026It’s a good location. I really like how it looks from the outside. The pool was very nice. I really like how they have a mini bar there. The bar ladies they make a really good drinks. I really like how they have security in the front.
The thing I didn’t like about this property was the room. It was not clean at all. The furniture is very old and dusty. The bathroom had a lot of rust. Mold in the bathroom. The good thing is I always bring my towels because the towels in my room one of them I believe it might’ve been blood on it I hope not
10/10
Reviewed Jul 19, 2026La limpieza y los espacios
Todo bien
9/10
Reviewed Jul 13, 2026La Ubicación
.
10/10
Reviewed Jul 11, 2026Limpio y buena ubicacion
Camas duras
9/10
Reviewed Jul 8, 2026Ubicación y precio
Bajo mantenimiento hay llaves flojas, pared con hoyos, toallas manchadas, Camas muy duras.
3/10
Reviewed Jul 6, 2026Habitación sucia, toallas sucias y viejas, colcha sucia, olía mal, alberca sucia, llena de basura de los arboles
4/10
Reviewed Jun 30, 2026La verdad nada, tuve que cambiarme de hotel por el mal servicio
desde que se llego al hotel se solicito ver si se podria un check in antes de tiempo y nos comentaron que se podria siempre y cuando se pagara una tarifa adicional, el personal de recepcion muy X, dijimos ok, mejor nos esperamos, pasamos al restaurante entonces para desayunar algo y no se tenia cocina por que problemas con el gas, nos movimos de plano a buscar algo de comer y la zona no ayuda, en hermosillo al medio dia y con el sol encima imaginate, tuvimos de plano de cambiarnos a un hotel a un lado que nos dio habitacion de inmediato y desayunamos super rico
10/10
Reviewed Jun 25, 2026Everything! The room was clean and comfy, the food taste soooo good! The people there were so respectful and friendly
10/10
Reviewed Jun 17, 2026La amabilidad del personal
10/10
Reviewed Jun 13, 2026Comodidad y atencion
Todo estuvo bien
9/10
Reviewed Jun 12, 2026For the price, I believe the property should’ve been cleaner on the outside and a better maintained!
It was nice and big love the Jacuzzi
5/10
Reviewed Jun 10, 2026la ubicación es buena y las camas son cómodas.
no tenía secadora de cabello y por la mañana el drenaje olía mucho.
10/10
Reviewed Jun 5, 2026La ubicación
A veces ruido en fin de semana por el salón de eventos
2/10
Reviewed Jun 4, 2026The shower was clogged
2/10
Reviewed Jun 3, 2026La ubicación
Instalaciones muy viejas y maltratadas. Las puertas, las chapas, el colchón y demás. El aire acondicionado hace mucho ruido no hay control para apagarlo o prenderlo hay que levantarse a apagarlo. Las instalaciones en general muy viejas la valvuleria muy vieja el cespol sin coladera. El colchón ya tenía marcado la forma de el cuerpo de tanto uso. El asiento de la taza todo suelto etc. Etc. Las personas de limpieza a las 8:00 am gritando y haciendo mucho ruido. Se ve que hay una pésima administración en el lugar. Yo me hospede porque decía 4 estrellas. Deja muchísimo que desear el hotel. No sé en qué se basan para haber dado dicha calificación.
10/10
Reviewed Jun 2, 2026La habitación estaba de un tamaño fabuloso, me encantó su acomodo y espacio para caminar, la limpieza impecable, camine descalza y nada de tierra en los pies, fabuloso
Realmente me encanto
6/10
Reviewed Jun 2, 2026La comida estaba rica y a un precio razonable; la ubicación también era buena, cerca del aeropuerto. Era una habitación grande; mi cuarto tenía salida directa para donde la piscina estaba ubicada.
El desayuno se pagaba aparte; la habitación estaba algo dañada y se miraba descuidada; la piscina estaba bien, pero igual se miraba algo descuidada. La mayoría de electrónicos que tiene la habitación se notaban algo viejos.
9/10
Reviewed Jun 1, 2026La ubicación y precio
La cama, el colchón ya se siente viejo, con muchas bolas
5/10
Reviewed May 28, 2026La ubicación
La limpieza
10/10
Reviewed May 28, 2026Alberca
No hay secadora de cabello
9/10
Reviewed May 28, 2026excelente su restaurant, la ubicacion para moverme a mis asuntos super accesibles
la falta de agua en el sanitario para mis necesidades
10/10
Reviewed May 26, 2026Very clean loved the pool
8/10
Reviewed May 26, 2026La verdad sí, me gustó, me gustó que el lugar para entrar no está tan transitado porque está por un lado también me gustó la atención la gente de ahí muy amable
lo único que no me gustó tanto, fue que no tenían refri en la habitación ni planchas para la ropa
10/10
Reviewed May 25, 2026La ubicacion
9/10
Reviewed May 21, 2026Un ambiente familiar muy agradable el personal.
La alberca no tiene mantenimiento y se mira el agua muy turbia.
3/10
Reviewed May 19, 2026La ubicación, amplitud
Las toallas muy sucias (supuestamente blancas). Un olor a drenaje. En la regadera, estaba tapado el drenaje (coladera) Nunca se fue el agua
10/10
Reviewed May 19, 2026La habitación está muy bonita limpia y cómoda
Nada todo está perfecto
9/10
Reviewed May 18, 2026La habitación
No tiene una buena vista para todos los cuartos
4/10
Reviewed May 18, 2026No me gustó, respecto al precio no refleja la calidad del hotel
Limpieza, las instalaciones
7/10
Reviewed May 17, 2026La alberca, la amplitud del cuarto y el estacionamiento
Camas muy duras y mucha basura hojas y tierra en el estacionamiento, afuera del cuarto.
10/10
Reviewed May 15, 2026Todo
Desayuno excaso
8/10
Reviewed May 13, 2026El personal es muy amable
Las toallas estaban muy viejas, percudidas e incluso una de ellas estaba rota por el desgaste. Además, había manchas de sarro en el baño.
6/10
Reviewed May 12, 2026Airport parking. Rooms were clean.
Very old property and rooms. Rooms need to be remodeled.
10/10
Reviewed May 3, 2026Trato muy amable del personal, recamara muy limpia y el area de alberca muy agradable.
10/10
Reviewed May 2, 2026La ubicación me funcionó perfecto
5/10
Reviewed Apr 25, 2026The bed is comfortable. The room is a good size.
When we checked in, the customer service did not wow me. I had to ask about shuttle service and they only have one shuttle to the airport at 6am, our flight departs at 10:00 ams so we will be taking an Uber, instead of the the shuttle. I was not told about any of the amenities aside from the pool. The bed sheets, pillow cases, are dingy white. There was no hair dryer (which I worked around, I ended up washing my hair the day before so that it could air dry).
10/10
Reviewed Apr 21, 2026The personal was very kind
1/10
Reviewed Apr 21, 2026Me cancelaron el mismo dia que llegue, yo llegaba a media noche y ellos dijeron que por que no pague antes de las 6 pm se cancelaba y eso nunca me lo comentaron, y aun me aparecia confirmada la reserva
7/10
Reviewed Apr 20, 2026La ubicación cercana al aeropuerto
Que pidan $1000 mxn de deposito
1/10
Reviewed Apr 19, 2026早上有免费的巴士去机场
毛巾浴巾都是黑的，被子都是臭的。没有防滑措施，差点摔死我。特别是，保洁脑袋有问题，把洗发液放在外边洗手台而没有放在淋浴间，绝对是脑子有问题。床非常不舒服。绝对不推荐
10/10
Reviewed Apr 19, 2026Me gusta la rápida atención que tienen por sus distintos medios de comunicación, siempre con apertura y dedicación en solcionar los problemas de sus huespedes. gracias!
Poco podría decir de algo que no me haya gustado
8/10
Reviewed Apr 19, 2026La ubicación y atencion durante estadía. A excepción del jacuzzi que no sirve
Habitación, falta de mantenimiento
6/10
Reviewed Apr 17, 2026La cercanía con el aeropuerto
La atención del personal. No servía su terminal bancaria, me estaban cobrando un depósito... Al final me apoyaron pero forzado.
8/10
Reviewed Apr 16, 2026La alberca estaba muy sucia
7/10
Reviewed Apr 15, 2026Nos apareció una cucaracha en la tv en el mueble
8/10
Reviewed Apr 13, 2026Bel en placement. Chambre spacieuse. Parking devant les logements.
Le petit déjeuné n'est pas sous forme de buffet mais à la carte. Le chois est très limité.
8/10
Reviewed Apr 11, 2026Ubicación
El aire acondicionado hacia mucho ruido. Demasiado... y el abanico de techo nonfuncionaba
3/10
Reviewed Apr 8, 2026The staff was amazing.
The beds were so hard it felt you were sleeping on the floor. The room was very old and not nice. They don’t have a refrigerator and they don’t have hair dryers.
10/10
Reviewed Apr 7, 2026Limpieza
10/10
Reviewed Apr 7, 2026Su ubicación
Las instalaciones de la habitación, el lavabo siempre con fuga y los colchones de las camas sumidos y abollados muy incómodo
4/10
Reviewed Apr 6, 2026La alberca
Las camas no eran cómodas y una cama de la habitación sonaba la base de madera habitación 2209
9/10
Reviewed Apr 6, 2026El área de la regadera, se escapaba el agua, debías tener mucho cuidado para que la cortina no se moviera
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Great service from staff
- •Convenient location
Areas to consider
- •Cleanliness issues in rooms
- •Uncomfortable bed in some rooms
Cleanliness
6.28/10Several mentions of cleanliness issues, especially regarding the rooms, which had odors and were not well maintained.
Service
9.75/10Staff was attentive and responsive, especially the commercial director who handled complaints well.
Location
9.29/10Conveniently located just 5 minutes from the consulate, which was positively noted in reviews.
Room Quality
6.74/10Issues with room cleanliness and maintenance were highlighted, alongside comfort concerns with bedding.
Amenities
8.27/10The hotel has decent amenities but could improve in terms of maintenance and cleanliness.
Value for Money
8.23/10Given the mixed experiences, some guests felt it was acceptable for the price they paid.
Food and Beverage
8.78/10No specific negatives mentioned, indicating a satisfactory experience.
Overall Experience
8.25/10The overall experience was affected by multiple factors, but the customer service helped mitigate issues.