Hotel Plaza Mayor

Buen menú, limpio, Sandra excelente y muy buena ubicación

Excellent place and location, awesome service. The rooms are very comfortable and the whole building is beautiful. I got great support with online payment.

We had the perfect setting for a friends’ reunion. The hotel is located right on the main square, making it easy to access the entire tourist area. The dining experience on the terrace was spectacular, and the rooms were comfortable and clean. Amazing meeting room with great and reliable technology! If there’s an event in town, there may be a bit of noise, but other than that I recommend it 100%.

I had a wonderful stay at Plaza Mayor Hotel.

Highly recommend

We had a great experience in this hotel . Location excellent in front of the main square. The room is clean , simple , rustic . The bathroom was okay , with hot water . The breakfast needs some improvement. The hotel has a rooftop terrace very nice ! If you are a VIP Expedia customer the cocktails are free . The weather was perfect you are allowed to smoke and the singer was great . The staff was friendly . Thank you

Beautiful hotel! If you want to visit and ancient town you should stay at a hotel with the topology of the place. Great attention, excellent experience with the staff.

The location

Excellent in all aspects

Location!

Excellent location. No a/c or refrigerator available in rooms. Friendly staff.

lo rescatable del hotel es su cercanía a la plaza

Muy bien todo estuvo excelente

The whole hotel is Extremely clean. Staff is very friendly and helpful. The rooms are amazing and the Beds are extremely comfortable. My niece had a massage in the room and she said it was amazing. Great location every thing is walking distance.

La habitación antigua y fea, se escuchaba todo, pésima habitación nada cómoda, cama King con algo en el medio, antigua feita, lástima teníamos más expectativas para el hotel. Ruido desde las 7 de la mañana de arreglos habitaviones por mantenimientos

GReat Service

perfecto location to visit villa de leyva

Old rooms with old furniture

Todo estuvo bien.

Very nice property, nice terrace to enjoy the sunset

Excelente hotel para visitar, central y cerca a todas atracciones del villade leyva.

Great Location, great building. Don’t bother taking the bigger room because it was nothing like depicted in the pictures indicating a fireplace and balcony. It was a standard room with an extra table. Bathroom was small! Breakfast is not their strength although enough to start the day. Breakfast has some extra stuff that you can buy and are not included. Hotel wants to arrange check in via WhatsApp before you arrive, what can be bothersome when traveling.

Persona en recepción excelente Muy amable

En general, muy buena estadía. El hotel está muy bien ubicado y es de fácil acceso. Las habitaciones e instalaciones cómodas. Un importante punto por mejorar es el desayuno incluido, porque las porciones son muy reducidas.

Beautiful hotel! The gorgeous brick work, classy decor, and colonial charm really came together nicely. Conveniently located in the Plaza Mayor and offers a delightful roof top restaurant. Great views! Staff was kind. Rooms offer a rustic vibe. I definitely will come back!

Muy buen servicio, la ubicación y el parqueadero muy buenos

Me gustó que estaba justo en la plaza y todo quedaba a unos pasos

Excellent hotel in prime location just outside plaza de mayor. Great service from staff and were extremely friendly in helping with any aspect we wanted. Would 💯 percent recommend if your visiting villa dey levya and has parking onsite too which is very convenient

Excelente atencion por parte del personal y muy buen aseo en general.

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Wonderful coloial Hotel, parking onsite, great food and drinks. The terrace view of the Plaza Mayor and the neighbouring mountains is breathless. Will definetely come back.

We will coming again

It is fantastic!

Friendly staff

Muy bonito hotel. Excelente ubicación

Excellent location. Nice hotel

Bien, el hotel es lindo, la habitación es grande, bonita, limpia, personal amable, excelente ubicación.

Muy buen servicio atención y limpieza

Me gustó todo. Tiene una gran privacidad y tranquilidad para descansar. El personal es muy organizado y amable. El festival de las cometas se pudo disfrutar a la perfección gracias a todas las comodidades del hotel.

La ubicación es excelente, en plena plaza central de Villa de Leyva y cerca a tiendas y restaurantes. El hotel cuenta con una terraza-bar muy agradable y el personal de servicio es muy amable y atento. Nos ayudaron mucho orientándonos con planes que queríamos hacer en la zona. La cama era espectacular. Una de las más cómodas en las que he dormido. Como aspectos a mejorar, y de manera constructiva, indicaría que las cortinas de nuestra habitación eran totalmente translúcidas, lo que complica dormir una vez comienza a amanecer. También se agradecería un poco más de variedad en el desayuno.

Buen hotel y súper cerca a todo

Excellent service very friendly staff

Bonito hotel, bien ubicado, pero el desayuno muy regular bastante malo no se acerca en nada a un desayuno tipo Americano como lo ofrecen. Para un Hotel de un precio tan alto, bastante malo

Muy bueno.

La ubicación es inmejorable, él hotel es hermoso, tranquiló, la entendían es excelente ! Considero que su área de mejora pude ser el desayuno. Un lugar muy recomendable!

The hotel is on the main square in a historic area, friendly staff, nice terraza bar with beautiful views of the mountains, the church and the Plaza Mayor

Hotel rooms are very comfortable and super clean. Hotel staff really nice. I would totally recommend!

Excelente ubicación, parqueadero adecuado, rooftop agradable, personal servicial.

on the Main Plaza - great location to be able to walk around the area.

Best location if you want to be in the middle of town. Kids had a great time too. Staff is very helpful and polite. Highly recommend.

El hotel es bueno en general. La atención es excelente en recepción y de todos los empleados. El aseo de la habitación no fue el mejor, solo tendieron la cama pero no lavaron el baño que es muy importante. El desayuno muy básico y son tacaños pues tienen unas raciones exactas y no es bufete como tal, pues te sirven lo que es y no puedes repetir nada. Pero si cambian esos pequeños detalles sería muy bueno el hotel, ubicación fantástica

Very good Hotel

Horrible experience. I recently stayed at Hotel Plaza Mayor in Villa de Leyva, Colombia, with high expectations due to past experiences. Unfortunately, the hotel failed to meet these expectations in various ways. Despite the beautiful location and terrace, our stay was marred by poor customer service and management issues. The restaurant manager, Sofia, was unhelpful and rude, failing to deliver on promised surprises for my birthday. The waitress was excellent, but her efforts couldn't compensate for Sofia's poor attitude. We were also kicked out of the terrace after 10 pm, and a pre-paid mariachi serenade was disrupted due to false complaints from other guests. Upon arrival, no one offered to help with our luggage, and the front desk staff showed no sense of urgency or customer service skills. The TV in our room didn't work, and when we reported it, the staff offered to help at midnight, which we refused. When we returned to the hotel, the TV still wasn't working, and we were moved to another room, where we found a dirty bathroom and a shower full of black hair (despite my wife being blonde). These issues stem from a lack of training and operational leadership, leaving us extremely dissatisfied and ruining my birthday weekend. I would not recommend this hotel until management addresses these issues."

I recently stayed at Hotel Plaza Mayor in Villa de Leyva, Colombia, and was appalled by the hotel's inexcusable failures. Despite its beautiful location and terrace, our stay was marred by abysmal customer service and management incompetence. The restaurant manager, Sofia, was unbelievably rude and incompetent, failing to deliver on promised surprises for my birthday. The waitress was the only bright spot, but even her excellent service couldn't salvage the disaster. We were kicked out of the terrace after 10 pm, and a pre-paid mariachi serenade was disrupted due to false complaints from other guests. The manager's response? Total indifference. Upon arrival, no one lifted a finger to help with our luggage, and front desk staff were apathetic and unhelpful. The TV in our room didn't work, and when we reported it, the staff offered to help at midnight - an absurd suggestion. When we returned to the hotel, the TV still wasn't working, and we were moved to another room, where we found a bathroom and a shower with black hair (despite my wife being blonde). These issues are not merely disappointing - they are unacceptable. The hotel's management is clearly inept, prioritizing profit over customer satisfaction. I will never return to this hotel, and I strongly advise others to avoid it until drastic changes are made. Shame on Hotel Plaza Mayor for ruining my birthday weekend."

Hotel parfaitement situé, avec une terrasse qui domine la place. Un bon accueil, parking à disposition. L'hotel est agréable. L'insonorisation n'est pas très performante (on peut entendre les personnes passer et la musique en journée sur le toit) mais sinon, tout est parfait.

tres bien

We loved how close we were to everything. The Hotel was clean and tidy and close to many great places in Villa de Leyva. We would definitely return! Thanks!

Excelente hotel, los banos estan para mejorar .

No internet avalible so I couldn’t have a menu, the refused to provide me with a paper one. Horrible service, nice view but that’s all about it . Go take a picture and run. Plenty of much better restaurants around the area without a minimum consumption requirement

Beautiful restored hotel in the main square of a gorgeous colonial town in beautiful Boyaca, Colombia

The rooms have much humidity. The place is very nice but our clothes were damp due to the high humidity in the room.

Absolutely amazing!!! Love the arquitecture and the rooms. Everything perfect 10 of 10.

Really poor service. I was left waiting 30min outside the door because I arrived after midnight and no one was there. Room was not cleaned on second day despite clear communication to do so. I will not come back.

We stayed in the suite with the plaza view, restaurant had music until 9pm but the hotel a crossed had a party until 4am. If you don’t mind the music until late, then location is amazing. Hotel was clean and massage was one of the best I’ve ever had.

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For the price PLEASE is very poorly services, not tv in bad condition, not telephone in the room, to much noises,

Excelente ubicación, atención al cliente, cuarto limpio y buen desayuno.

The only issue was the loud music pretty much all night

Excellent service

Excellent

Over the past several years, we have stayed at the Plaza Hotel. The location and staff are exceptional. We stayed 13 through 17 August and am writing since my Wife and I are disappointed with the change implemented for breakfast. As an American, I have no idea what and why we were served such a small portion of egg, fruit, coffee, and bread. On Monday, 14 August, the staff could not feed the people - there was not enough food and people who were waiting to eat were not happy. We miss having the option of going to the other 2 restaurants where you can have an authentic Colombian meal, or American. From speaking to several employees at the hotel, we were told we are not the only people disappointed with this change and others had told them the same. We have booked for several days in January, 2024, and told Tatianna we do not want breakfast there. We will pay and eat outside since the food is so much better. Please reconsider offering the 2 restaurants again, even if it costs more.

We had an excellent stay! Thank you for your hospitality.

Best location in town, very nice colonial design, good size and clean rooms, excellent customer service, good breakfast, fair price and a sorpresive rooftop to have a Canelazo!! Will definitively come.back...

The hotel is very well located, but bedding is horrible. Villa de Leyva is very cold and it has just a couple of thin blankets, so at night you can feel the weather. Pillows are in plastic material and have the sheet over, so it’s not that comfortable. It is dog friendly so you can expect a 5am bark in the room next to you. It’s not a couples hotel to be able to sleep in.

The hotel was beautiful and the plaza was right outside the hotel. It is a stunning view. However, this isnt the reason I would come back. The food service manager of the property went above and beyond for my daughter who has celiacs. She was so caring and helpful. She was a hard worker trying to accommodate us and everyone else. I would definitely recommend this hotel.

Temperate Tuesday at the rooftop bar, Icono. As the rain began to fall, I looked for a place along the plaza to grab a drink and escape the family dynamics of my group. Well, I found the right place. Not only is it the bar with the best views of the montañas, but it’s got a summery, light ambiance that beckons you atop. Nicholas quickly recommended me a drink with a smile and took care of me. Ruiz brought the magical blue elixir over and torched some rosemary to add some additional pizazz and flavor. The selenium drink (tequila with slightly muddled citrus) was well-balanced and tasty. I thought I heard something - their playlist was bumping some of my favorite vibes and I was compelled to asked staff who was on aux, as they were playing LP Giobbi who is my favorite but generally unbeknownst in LatAm. Sofia (the F&B queen of the hotel) and I exchanged thoughts about music, real estate, travel, and the future. All in all, great spot, great stay, will definitely be back. Thanks Sofia, Nick, Ruiz. Hasta la vista!

They hotel had lots of old style charm. The staff was super helpful and we had no issues. The morning breakfast was good. Excellent location on the grand plaza. We will return there in the future

Beautiful hotel I love it

Beatiful architecture!! Worth staying many times.

Excelente hotel Beautiful hotel Great service

Might as well sleep on the floor. We've stayed in 100's of Hotels and this had the hardest bed out of them all. Bathroom also smelled like damp towels. But other than that it was great. Beautiful location and great staff!

excellent service , employees very polite and helpful I will use this hotel as home stay in Bogota

Nice located in the main plaza. Breakfast outside the property and minimum amenities. We travel with a year old baby

El hotel es bellísimo, súper conveniente, central con salida a la plazoleta. Limpio y con parqueadero en la parte de atrás. El bufet desayuno buena variedad de pan, huevos revueltos, pericos, pancakes, chocolate, café y cereales. Una terraza con vista a la plaza y iglesia. Las cócteles no fueron muy buenos, casi ni se les sentía el alcohol y se demoraron mucho.

The property is gorgeous, and the location is as central as you can get. But definitely prepare for thin walls and older rooms. We could hear everything happening outside of our room (1st floor with foot traffic), so hard to get a good night's sleep. We also didn't have any hot water in our shower.

The hotel was nice and clean. The staff was very friendly and helpful. The rooms were cleaned everyday and our belongings we secure and protected.

Nice quant place on the square

This was a truly awesome place to stay. Sebastian and his team Paola Ana went out of their way to be really helpful. Relaxing calm beautiful hotel with an amazing terrace overlooking plaza mayor! Muchas Gracias 😊

Very nice. Clean beautiful room. Perfect location right on the plaza

Excellent location, service and beautiful place!

A beautiful building in a prime position. Lack of a bar, cafe or restaurant are only minor drawbacks as the area is crowded with places to eat and drink

La ubicación es excelente, pero el hotel no tiene área de desayuno, ni restaurante o room service, ni para pedir una botella de agua, todo debes comprarlo fuera del hotel

Beautiful hotel right on the Main square. Make sure to head up to the rooftop to enjoy the views or sit by a roaring fire on the second floor if it’s chilly. Great, accommodating staff and wonderful breakfast. Would definitely stay again!

Great location and helpful staff.

Beautiful place and excellent location

Very clean, very comfortable, and in the center of the main square across from the church.

Beautiful place, room very comfortable, very clean, right in the middle of town, walking distance to all attractions.. Amazing personnel very helpful. Would stay again in this great hotel

Great service

Excellent hotel, beautiful and many things to do

Excelente hotel y excelente ubicación.