Petrohue Lodge

Personal Muy amables y bien dispuestos, aunque en varios momentos se nota falta de capacitación. Por ejemplo, en el restaurante pedimos entrada y plato de fondo, y trajeron todo junto. Restaurante La comida es buena, pero constantemente faltan platos, pese a que la carta no es muy amplia. Ubicación El lugar es bonito y está bien ubicado, cerca de las principales atracciones de la zona.

Precio Partamos por el precio: pagué más de USD 340 por noche por una habitación doble superior, lo que en Chile corresponde fácilmente a un hotel 5 estrellas. Desayuno El desayuno lo sirven en la mesa y, para dos personas, incluye solo lo siguiente: un plato con tres frutas cortadas (naranja, melón y piña), otro plato con algunas láminas de tres tipos de fiambre, tres rebanadas de pan de molde, mantequilla y dos pequeñas porciones de mermelada, un vaso de jugo por persona, un café con leche de máquina por persona (de mala calidad) y dos huevos revueltos o fritos por persona. Además, te piden agendar un horario, obligándome a ser puntual, cuando uno en vacaciones lo que menos quiere es andar pendiente de la hora. Esto, siendo honestos, es un desayuno de hotel 2 estrellas como mucho. Wi-Fi Hay varios routers con distintas redes (incluso con contraseñas diferentes), con muchos puntos sin señal, incluyendo el salón principal. La velocidad es mala en casi todo el hotel. No se entiende por qué no implementan una red mesh con un solo nombre. Mini Nevera y Televisor No hay. Piscina La piscina exterior es muy pequeña y probablemente solo usable en verano. El resto del año la mantienen vacía y sucia. Ofuro (jacuzzi) Ni siquiera queda claro si funciona. Se ve sucio, descuidado y medio roto. Además, el sistema de calefacción parece antiquísimo y hay que avisar con 5 horas de anticipación para usarlo. No lo utilicé, principalmente porque está en la parte trasera del hotel, en un sector poco atractivo y bastante descuidado. Áreas de recreación No hay prácticamente ninguna opción de entretenimiento, como por ejemplo una sala de juegos u otros espacios comunes. Ahorro excesivo en todo Se nota una política constante de ahorro. Postergan mantenciones que claramente ya deberían haberse hecho. En la habitación hay un jabón que probablemente es el más barato del mercado, con un olor muy desagradable. En el restaurante usan servilletas diminutas, de muy mala calidad.

Très bon accueil endroit exceptionnel

Lovely lodge in a beautiful place.

Great lodge, well located with spacious and silent rooms. Friendly and helpful staff!

The food is the only thing that should be improved (alongside better heating).

El lugar fantástico ideal para salir de la rutina.

La poca privacidad entre dormitorios.

Todas las instalaciones , la buena cocina,la calidad y amabilidad de todo el personal y también de los propietarios La comodidad de las habitaciones

En realidad nada

Top Lage am Fuße des Volcan Osorno

Frühstück könnte ausgiebiger sein, bzw. Buffet wäre wünschenswert.

La vue sur le lac .les promenades

Location and staff

Breakfast could be better. Room with two beds was very small

Excelente

O café espresso

Das Hotel liegt direkt am Vulkan Osorno, mit wunderbaren Blick rundum..die Einrichtung ist im gediegenen Schweitzer Bergstil rustikal. Die Küche ist sehr gut, das Personal hilfsbereit und sehr nett.

Der Preis für die Nacht ist etwas zu hoch.

The friendly service and attention to detail. We were welcomed on entrance and the staff were professional

Nothing

De faciliteiten zijn verouderd, dus de prijs kwaliteit verhouding is best scheef.

L'emplacement et la disponibilité du personnel Le cadre et la décoration de l'hôtel Le lieu magique au nord du lac

La restauration est vraiment à améliorer Le petit déjeuner aussi

La ubicación junto al puerto

Las piscinas interior y exterior estaban en reparación. Las ventanas no tenían protección contra insectos por lo que no podían abrirse

Paradisiac location, with view and access to the Nature wonders: Petrohue river and rapids, Todos los Santos lake, Osorno volcano, fantastic trekking, rafting and fishing. Excellent restaurant and bar.

Liked all

Staff and everyone at the Lodge were extremely friendly accomodating and helpful. Tomas was a wealth of information. We would use him as a guide if we weren't skilled hikers. The Lodge is like a northern location in the Midwest. Nothing glamorous but a very nice "lodge" atmosphere. Fodo was good, the staff spoke excellent english since my Spanish sucks. My retirement goal is to speak reasonably fluent Spanish within a year upon retirement which is very soon.

The buses that arrive and run at the Turis ferry destination. Ntohing that Petrohue can do about this but you should be awars that there are numerous buses that arrive daily and in the heighgt of the summer tourist season it is signifcant. Nothing to deter one from arriving at this location.

Location, history and excellent staff, very friendly and helpful.

Needs an update, especially the bathroom

Breakfast and all of the food was delicious and beautifully presented. Selection was limited but worked for us.

breakfast, location, staff, restaurant, room, just a great place to stay.

The location is superb. The staff were very kind and helpful. The room was comfortable with an incredible view.

The breakfast was very good. The staff very helpful.

The pillows were lumpy.

I loved the location and history of the beautiful boutique hotel. It is literally just below the very impressive Osorno Volcano and right on the lake surrounded by mountains and volcanos. The view and surroundings are just amazing. The weather was excellent during our stay in early December. The staff is not only efficient, but they were very personable and attentive. The dining room has a beautiful view of the lake and all our meals were good-excellent. Our room was large and had a view to the lake. There was also a guide available to help you plan your outdoor activities.

Hard to find something I didnt like. Our stay was too short. There was no TV in our room, but you really dont need one since the activities are focused outdoors.

The location is wonderful, and the staff are very nice.

Booking.com indicated a superior room would have a fireplace and a larger sitting area. We paid for that type of room but what we got was one without a fireplace or the larger sitting area. The front desk staff blamed it on booking.com. We felt we overpaid for what we ultimately got. Also, the shower curtain kept falling down.

The Breakfast was terrific! The view/scenery was stunning and the inside of the lodge restaurant, living area very inviting. The museum on the property is a treat and definitely worth exploring. A very caring and professional staff.

Shower flow was weak and askew. Had to wait and run water to get it hot between certain hours as advised. WIFi should be strong around the hotel, not just in the room. An iron and ironing board would be a nice addition to have available for people who request them. With some added amenities and upgrades the Lodge should be almost fully booked year round.

A special place in a beautiful location. We loved it and regretted only to come in Winter, when most activities come to a halt in the Region. But saltos and trekking were splendid.

The staff did a great job making us feel welcome and meeting our requests.

They did not have decaf coffee. Even an instant alternative is nice.