POP! Hotel Kelapa Gading

Overall value 4 $€$

Moskito @ lobby

Regular here...location works, basic low cost hotel, good value indeed

Too many moskito in lobby/cafe area

Location with direct access to the foodcourt in MKG is very convenient. The bathroom has been incorporated in the room in a very smart way. Beds are fine.

It is a huge hotel and it was very busy when we arrived so the breakfast buffet was chaos on our first morning. After that, it got better. Indonesian food with porridge or Soto ayam with toppings, some rice or noodles with 2 or 3 dishes, fruit and sometimes pudding and toast with butter/jam.

locatie prima, directe verbinding met Mall

Het wat magere ontbijt enwaarom tegen betaling een waterkoker en mogelijkheid om thee en koffie te zetten of flip flops. Dan is er wel weinig inbegrepen in de kamerprijs

Personeel was zeer vriendelijk en behulpzaam.

I’ve bad experience with a receptionist ( She’s name REVI’ ) she is not giving service nicely’ the face very arrogant not familyar to me at that time. I come to pop hotel every month but never meet receptionist like her

The location, the staffs are friendly and room is nice.

None

Close proximity and access to Mall is excellent

Lifts under repair

The towels had some stains, hair on the floor

. Location strategis . Easy acces to foodcourt inside the mall

. The lobby ambience not look same like on the web. The web photo looks bright, and clean. The real looks so diffrent. Lil bit dark, n Not bright enough like on the web. Even ven its 3⭐️ hotel, doesnt mean the quality and everything is below standard. . The wall bedroom is TOTALLY NOT soundproof. I cannot sleep properly for 13 nights ( i came to JKT for holiday and we are tired and had jetlag)because i can hear people walking on the hallway, people talking sounds like they talking in my room. Very loud. . The wall of the my room are dirty. After i check in and enter the room, i was shock there were lil blood and brown-ish stain on the toilet flush button. I asked the room service employe to clean it, turns out the red stain (looks like blood) wiped off but the brown yelow-ish not removed. He told me its the stain of the glue coz they just repair the toilet or i have no idea what. . I got bothered by another customer near my room 2 night in a row. They purposely make noisy, they knock my door, the wall room,2-3 times (2 nights in a row untill we cannot sleep) they try to open my door from outside (even they got the noticed by the employe they didnt care and still doing it on purpose). . Hotel management didnt do anything to us (it was me talk to the staff) for 2 days until my husband (he is foreigner) complain and mad to them about that “not educated”customer. And after my husband talk to them, then they just really took action until we asked their concern about us because we still have some more nights to stay. In my opinion they should offer us some way out to solve the problem for us, but they didnt until it was us who asked. We asked refund our 2 nights of bad sleep, good for them they refunded our money of 2 nights. And we asked to move room if those customer still not check out on their check out time (if they top up the stay), and they moved us to another room, diffrent floor and its look much cleaner and better the wall, the toilet and evrything.

Close to mall, friendly and helpful staff

Sometimes cleaner forgets to empty the trash

Goede centrale locatie

Kamers erg simple en basic

1. AC langsung mengarah ke tempat tidur, sangat mengganggu kenyamanan. 2. Saya menginap 7 malam, makanan sangat tidak layak, menu sayur setiap hari rasanya tidak enak sama sekali dan tidak layak dikonsumsi, buah sangat sedikit di mangkok kecil dan selalu habis, berebut dengan banyak tamu yang sedang sarapan 3. saran saya makanan diberikan per porsi saja sehingga setiap tamu mendapatkan bagian yang layak 4. Selalu ramai sampai terganggu ketenangan saat tidur malam banyak tamu yang ribut di kamar sangat mengganggu

Sangat tidak nyaman saat makan pagi.

Just next to a mall

Sometimes there are ants in the room

Location

Noise

Angenehmes, sauberes Hotel in guter Lage in der Mitte von Jakarta. Besonders hervorzuheben ist, das, um Plastik zu sparen, Wasserspender für heißes und kaltes Wasser auf der Fluren aufgestellt sind und Glaskaraffen dazu zur Verfügung gestellt werden.

Sarapan perlu diperbaiki jumlah jenisnya, rasanya & variasinya. lokasi bagus ada akses ke mall.

Sarapannya.

- Personnel irréprochable - Grand centre commercial accessible directement depuis l'hôtel - Fontaine a eau fraîche gratuite à chaque étage - Hôtel propre et entretenu - Savon et shampoing mis a disposition dans la salle de bain - Très sécurisé avec caméra a tout les étages - Spa disponible à l'hôtel ( payant ) - Petite supérette à quelques mètres ouvert 24h/24 - Mosquée à quelques mètres aussi

- Pas de minibar et de bouilloire dans la chambre - Pas de bureau dans la chambre pour travailler - L'hôtel loin de l'aéroport et des zones touristiques - Petit déjeuner pas à mon goût, uniquement des plats locaux sont servie, le café avait un arrière gout que j'aimerai pas, et la salle est petite - Le débit d'eau chaude dans la salle de bain n'était pas constant

Location

The zise of room is so small

Sutan & Dessy were very friendly & helpful during the checking process. If the hotel can't promote them please keep them as long as it can

If you want a hotel that is directly attached to one of the biggest mall in Jakarta then you might love this no frills hotel. I felt like I'm in Hong Kong because the bathroom is small and there is no way for the toilet not get wet when you take a bath. Aside from that minor issue, you will get a clean room and a simple breakfast.

Apart from its location. The room was small,simple & basic. Yeah its cheap though.

The shower gell

Prijs en kwaliteit

good area near with mall kelapa gading, good service with ressie and hafid at receptionis, can early check in if room available

Shower was reliably hot and strong. Bed was comfortable. Convenient location beside mall, with connection. Price is reasonable.

Linen was stained, seat cushion were very soft, and the wall counter was marred by cigarettes burns.

Price and location are good - hotel has a path to the mall which opens from 10:00 - 22:00 o‘clock. Employees are kind and helpful. There are free water stations in the hotel. The AC was working well and often only needed a short time since room does not heat up too much.

A lot of ants in the room. A small towel for drying hands and hair blower would be good. The shower head was old, damaged and dirty (needs an exchange because of age).

Close to most destination

Parkng limited

access to mall

should not use so old towels handuk mandi udh sobek2

Convenient because it’s connected to mall kelapa gading . You can enter from level 3 - food court level Or from ground floor next go hotel . There are a few restaurants on ground floor . Charles and Keith is on level 1 . You must try Rembolan Indonesian restaurant on level 1 not far from Charles & Keith.

Lobby is too crowded.

Great service and always worth the price for comfort. Excellent accomodation overall. good service from staff Mr.Hafik and Mr.Rudi front desk.pengalaman yang menyenangkan bisa kembali stay kesini dikarenakan suatu urusan kantor.mantap

Affordable hotel price in the Kelapa Gading area. Our room included breakfast, good for Indonesian standard. Conveniently located to the big mall, there's a connecting door for you to go to the mall without going out of the hotel.

The room was quite small, there was no separate bathroom, no desk, so it was difficult when we wanted to do our work or write. The door seemed to be made of heavy metal, however, you can still hear other guests or employees walking in the corridor.

Direct conect to mkg

reasonable price and next to MKG mall

Sometimes there are ants in the room and due to thin walls and doors, we can hear when people talk loud next rooms or in the aisle

Breakfast is okay. Menu variations also okay,standard.

Shower is dirty, bedside is dirty, at firat we were allocated to smelly room, not sure what the smell came from. The new room is not smelly, but the shower and bed side are as dirty as the previous room.

Overall comfort.

No netflix

We are stuck inside the lift. They should do maintainance regulary

great size bed and room, some English and French tv channels which was fun. good access to mall and not too far from airport by taxi.

I out the Aircon to 16* but it only ever got to to 21* . no labels for the breakfast foods... didn't know what I was getting.

Great Location, can directly access to the shopping mall.

The pros and cons of staying at this hotel are really based on your needs orthe purpose of your stay. If you just need a place to sleep and it is easy access to the mall, then this hotel is perfect. Neither have a hair dryer in the room, or one to borrow. If you need it, bring it from homeby yourself. There is no fridge in the room. There is no telephone in the room, so whenever you have a question/problem, you need to go down to the front desk. Lifts are quite slow.

The place is strategically located and have direct access to the mall. Clean rooms and comfy beds. The staff makes the place shine, they are courteous, kind and helpful. Had a very good experience with front desk personnel Rahman and Shibab when we arrived.

There is water dispenser to refill. This is great for our environment

Need more space to hang towels/clothing. Room looks a bit small. Would prefer to have more room options (such as family/group)

Very good value for money. Room clean. Breakfast poor.

Beside the mall

Nothing

Not enough wallhanger to hang clothes for customer who stay longer.

On top of MKG Mall Kelapa Gading 3 and there is direct access to the mall, so it is very convenient.

No hairdryer and we can't even borrow from the hotel, they only provide one small soap and one small shampoo (no toothbrush too). Lighting on the lobby and in the hotel overall is gloomy. On the weekend I stayed, there are a LOT of people (I'm talking about people sitting everywhere in the lobby, even in spaces you should not be sitting on) in the lobby hanging out and the room can get quite noisy.

So central — it's practically in the middle of Kelapa Gading. And the hotel is connected to the Mall. Good for a few nights.

What a great hotel with a perfect location at Kelapa Gading area! The room's also clean, compact and perfect for short getaway. The staffs are polite and warm tho. Thank you Mr. Irwan Sunandri, Mr. Buang, and Mr. Shihab for assisting ⭐️⭐️⭐️⭐️⭐️

attached to the mall so easy to find food, and other things you need

small room but it is worth what you pay

No tissues, kettle, coffee/tea or water in the room

The location since it has access to the mall and of course, the nice breakfast.

No kettle at room but they have a water dispenser at the hallway.

Its an easy access to mall, food are excellent. Love staying here for short visit. Mosque pretty nearby

The room was clean and tidy. The hotel is well located, and you can access the mall directly from the elevator.

Windows can’t be opened.

Great location. Great value for money. Staff were great. Room were simple and compact. Staff were very helpful and were able to put in a desk and chair in the room on request.

Good service by receiptionist.supposedly check in time 2pm but they try to let me check in early..thanks to Mr.Hafik and Mr.Buang from front office team who already help me during my stay in this hotel.will be back to this place and recommended very

Hotel was nice, I was a repeater guest here and always giving good feedback. But, on my last stay I ordered a food that one of your colleague took the order he one of the reception team. However food never came after 1,5 hours am so upset and meeting him at the lobby, he didn't giving any apology as courtesy at all like it was regularly happened in the hotel. I was waiting for the order that he said it could be deliver to my room!! might consider to order food here, takes time might staff forget to order the meal.