Canalside Restaurant & Inn

The suite was very spacious and thoughtfully decorated

Great location! It was a nice room. Landlords were very helpful.

The floors were noisy and they could have put a bigger bed in the room, as advertised. The couch was uncomfortable to sit on and the Black rugs in the hallway should just be removed as they are a tripping hazard. I straightened them out twice to no avail.

Location, convenience, amenities

It was all Good

The huge room was very clean King bed plus holdout. Location was excellent Owner was very nice The stairs were long and steep for us older folks. The wonderful restaurant with great reviews just closed the day we arrived Overall very nice

Staff, including the owner who is on site daily, were wonderful people - friendly and helpful. Excellent location to enjoy the Welland Canal. Room was very accommodating, clean and comfortable.

Spacious room and cleanness and the view

Window coverings could be better. It is too thin and could not block any lights making sleeping very uncomfortable. There were streets lights right outside of the window all night.

Great location, comfortable accomdations

Cute. Clean. Great location. An old character suite. Good communication.

Great location, large windows, tall ceilings, easy access but very secure.

Breakfast was not provided.

Great location, attached to a wonderful restaurant. Very cool.

We loved our room, it was a cozy little apartment with a beautiful canal view. It was clean and modern rustic and in a perfect location. This was our second time to Canalside Inn and will definitely be back 😊

The only thing we found was the prices in the restaurant were a little pricier this year. Good was great and staff were amazing!

Very friendly and efficient staff. A quiet and lovely stay in a very clean and cute environment. Will be returning for the close proximity to Nickel Beach and fantastic stay

The location was fantastic and it was very comfortable with everything we needed. The staff were friendly and very helpful. We had an issue with our car, Kelly was amazing and went out of her way to help us get back on the road.

The room had ample space to fit more adults. And the vintage vibe with the furniture.

The fan didn’t work for us. Maybe there was a problem with the switch. Also, while booking the room, it mentioned water facing room view. But it did not.

only stairs were a problem .Greg owner great guy good food and funn bar ..

stairs

Good

great location and very nice restaurant

Great location. Spacious room. Bathroom a bit tired.

There should be instructions for how to operate the inscrutable television.

The location is great because you can see lake freighters come by from the living room

Great view of canal and ship traffic. Room is well appointed and very clean. Restaurant is excellent below lodging. Tammy is cheerful, professional and helpful. Ranks as one of the best stays so far from our road trip. Will recommend to our friends.

The property was primly located in Port Colbourne with all amenities within walking distance

It was amazing, I have no complaints

Not provided

Like the building looking its age, but painting stairs, new grout in tub, etc would upgrade the place.

Location was great. Room size was impressive.

There was an unidentifiable odour to the building…a kind of musty/ mouldy smell that you just have to get used to; I suppose it’s because the age of the property and this particular room was over the restaurant. It took a while to figure out the tv remote situation. Some light bulbs were burnt out. The bed linens had been washed with an overly fragrant detergent and the door(s) to the room felt a little insecure, as they were basic hollow-core wood with a simple lock-knob (no deadbolt). There could have been a little more complementary coffee available with some actual creamers instead of the powder whitener provided. Finally, the portable AC units’ vent hose mounted in the window would would make it very easy for anyone to break into the room via the fire escape/roof level (just a paranoid city dweller’s viewpoint!) All minor details, but overall a pleasant stay.

This place was amazing old and lovely we had 3 bedroom apartment with deck for the smokers the beds and pillows were so comfortable I slept very very good the owner Greg is such a nice man and all the staff were amazing and the food at their restaurant was top notch and reasonably priced will definitely be going back

Nothing lol

Very spacious clean property perfectly located in Port Colbourne.

There is nothing I could say I disliked

Checkin was smooth, parking was great, space was super clean and comfortable.

I can't think of anything.

Didn’t havebreakfast Liked location

Hostess was rude, obnoxious, irrational. Luggage lost within the facility and wasn’t’found’ until the next day after hostess learned we had made a police report. We had to sleep in our clothes. We had to backtrack from Niagara Falls to Pt Colburn to get our luggage. Hostess demanded apology from my wife and I for causing stress on her and staff by calling police. My wife is 84y/o and I am 87y/o. Hostess had no concern or interest in stress placed on us by me making multiple trips up and down the 20 steps to carry our luggage, or our sleepless night worrying about luggage and trying to sleep in our clothes, and having to drive back to Pt Colbourne to pick up our luggage, or our waiting 2 1/2 hours in the hot sun to make police report.

View of the canal was excellent. Nice large room and very quiet.

Beautiful accommodation in a perfect location! Right across the canal and close to beach and bike trails. We stayed with our kids and the place was clean and well-stocked. Quiet at night and felt safe.

Spacious!

Pleasant chap sorted me out on arrival, providing a sheet re parking, etc. It was a true room with a view, overlooking the Welland Canal. You could access the venue from the back or front. The room was of ample size and clean.

Would have appreciated higher end java options.

Propreté des lieux. Proche de tout et vue exceptionnel sur le canal Whalen. Lit confortable.

Great location with front terrace overlooking the canal. Very comfortable with tons of room inside.

Good location. Comfortable, large room.

Had a back facing room with small window & no view.

Location

Low water pressure

Amazing inn, right where the canal and event was, very comfortable suite. Won’t be advisable for those with mobility problems going up/down the stairs. Otherwise, everything was cozy, perfect venue and host was very friendly and helpful.

Loved the old charm, spaciousness and patio. Ample room for 4 adults.

A little hard to find especially the parking.

You can’t find a better location in the heart of the Port Colborne canal district. We appreciated the ground level accommodation with parking right outside our door and a cute little private patio with 4 chairs. The unit is spacious, decorated lovely and is well stocked with cooking utensils. We will definitely stay there again.

Nice and quiet place. Away from the crowds

Our first time in Port Colborne, quick visit. This hotel and restaurant is a fairly popular spot. Nice spacious room in an older building, above the restaurant. We had the room with the canal view. Room is well-equipped with a kitchennette for longer stays. Characteristic of the older building, the wood floor was sqeaky and no elevator, but this was not an issue for us. We enjoyed dinner in the restaurant, and they accommodated my wife's request for gluten free options (celiac). Nice walking promenade across the road, along the canal.

Amazing experience, I will definitely book again. The check-in process was easy and the informatio that was provided by the host was incredibly helpful. I wish that I could have enjoyed the area more.

The rooms are located upstairs over the restaurant. We were greeted and checked in by Greg, the owner. Very friendly, made us feel at home. Even offered to help bring up our luggage since there is no elevator and quite a bit of stairs. We had room #6, beautiful, very spacious, very clean, no dingy smell. I would have liked to have two more towels and I’m sure he would have given them to us, but I forgot to ask when we went down for dinner. The bed was comfortable and the room was quiet even thought a band was playing in the restaurant. Restaurant food is delicious and the staff are so friendly you feel like family. Hubby enjoyed watching the cargo ships come through the canal. Will definitely stay there again. Thank you for your hospitality.

The location was nice along the canal

It was very old and difficult for seniors to walk to from parking. The apartment was dark and gloomy.

It was very clean and comfy !

Our car got egged parked out front of the inn but that isn’t their fault !

Spacious

Temperature was controlled, we would have liked it a few degrees cooler

We had a barebones, dog-friendly second-floor studio apartment. The best part was watching from the apartment windows as ships ran under the draw bridge over the Welland Canal, plus the bridge itself lifting and dropping. The good and the bad is that it’s in the center of town on the Canal. It’s bad right now because the streets nearby are under construction. It’s good because the Canal House bar and restaurant are just below the inn’s rooms, plus guests have walking access to all shopping and services available in the town’s center.

The location was in the perfect area for us. The people who helped with check in and our 1 small issue were very kind, and helped us quickly.

We loved the property. It was perfect for our stay. The only thing people need to know, is that the apartment is at the top of a steep set of stairs.

there was no breakfast

We found the bar chairs in the kitchen were very hard to sit on.

The place is in a idea location for those visiting from out of town. Improvement needed for parking for Inn customers.

I had no idea of where to go to get my key, and thank goodness, someone at the restaurant gave me the keys…it would have been good to have been told where to find the keys.

i loved my stay, nothing i would do different, other than being told where to get the keys.

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The staff and food were excellent from the restaurant. Room was spacious and clean

They were painting the outside of the building so the windows were taped so we were unable to look outside

Good location. Enjoyed watching the ships pass along the canal and under the lift bridge.Our dog was very content there.

The weather!!

Spacious, unique set up. Great location.

Some initial confusion regarding charge to credit card by booking.com or vendor.

Clean great place friendly staff

Alot of construction going on the strip once it's done nothing to not like

Friendly host, spacious room with view of canal

Excellent location beside the canal. Good to have an excellent restaurant on site.

Checking in was a little confusing, but things got sorted out.

Great Hosts!

Great hosts and wonderful atmosphere. Perfect location for a hockey tournament I was playing in.

Nice little place to stay. Comfortable bed. Great owner. Nice Pub, Friendly folks all around.

Had a wonderful Valentine's Day getaway. The room and everything was fantastic!

I genuinely loved my stay here. The unit was so incredibly well thought out, unique and very homey. It s in an adorable street right across from the harbour. It was beautiful.

The room was very spacious and very comfortable Restaurant had a great menu. Staff exceptional

Great location and place to stay

the view and the proximity to stores and the canal

quite a lot of stairs to get to the room. a bit hard on mobility.

Location great and rooms have character....nice to watch the ships sail by. Rented 5 rooms for a wedding in Port Colborne. Restaurant staff was friendly and food was good.

Rooms were unclean. Room 10 should not even be rented out. The occupants of room 10 forfieted a days stay and left early because the room was so bad. Dirty, moldy, cob webby. Asked to change rooms and were denied and not offered anything except to clean the room again, still dirty, weird smell. Owner seemed offended at request and was not hospitable in regards to the dissatisfaction. Other room 3,4,7 and 1 were ok. Roo. 1 and 7 bathroom walls were gross. Lots if stairs.

Quaint, lovely town, by the canal. Charming cafes, fun ambiance in Canal restaurant. Great hosts