Pullman Taiyuan

設備が新しく、周りの環境も静かで落ち着いた雰囲気で良かった。

特になし。

Location and facilities , restaurant. Staff

It was hard to keep room cool. The aircon did not seem to work well. The room was non smoking but as soon as I entered you smelt smoke. Window was left open to air room.

Instalações muito boas.Atendimento excelente!

Café da manhã precisa ter mais itens Internacional/Ocidentais.

能停车

房间的床出奇的小，游泳池和健身房都外包给外面了，永远都到处是小孩儿。设施基础特别差。

The receptionist has provided excellent service, knowing that I am travelling with my family, he has made an effort to provide us with a joint room, this really convenient us!

Room very comfortable. Beside shopping centre so plenty of food available. Loved Jinci scenic park.

Staff had very little English so difficult to ask questions.

Too much spreadout display. Needed for tea and coffee cups bigger in size, Omlette should have been there.

Central location

Parking for guests

staff were friendly and helpful. rooms were clean and comfortable.

-

Large, light and very clean rooms. Everything you needed and more. On site parking, beautiful structure. Lovely breakfast with so much choice. Good location.

Nothing

Nice property in the Northern area of the town. Totally worth it!

VERY HELPFUL STAFF

convenient location and nice facility

Séjour très agréable. Belle piscine. Personnels très serviables.

Hotel service is good. Room and bed is very comfortable and price is acceptable. Only not close to the down town city.

The hotel is upscale and the location is great. There is a mall across the side street that has a supermarket in the basement, as well as some restaurants. The staff is excellent and very helpful.They will go out of their way to make you comfortable. Ivo Chen was very helpful and spoke excellent English, which was great as I do not speak any Chinese. He also arranged for extra water bottles. I ate a buffet lunch on Friday in the restaurant and they had a nice variety of dishes. Tracy was very helpful and asked me if I wanted to have steak which I did not know was available. The steak was quite thin, but decent. It was the Mid Autumn festival and Tracy sent extra moon cakes to my room. Mike was also helpful, along with the other front desk staff.

Staff were friendly and helpful, also loved Accor's signature perfume throughout the property.

這是我第一次到太原，出差短暫住一晚，對面就有富力廣場很好逛，飯店很新又乾淨，床非常非常好睡！推薦推薦～

整體環境和服務品質都讓人感到舒服！

I loved everything! The hotel is outstanding! Staff were helpful at all times even into the late evening. Food was always top class and the size of the room was very big. I had a delightful time!

nice staffs, room is clean, meet my expectation for a five stars hotel

酒店座落太原東北角一小區，距離市中心頗遠。 鄰近 local 商場內有 supermarket ，Starbucks 等，不過早上開 8:30，附近也沒有很多早餐選擇。 Pullman 品牌既酒店沒有令人失望， clean with comfortable bed. We had good stay there.

前台人員態度及服務極佳，值得讚許！

服務好，住起來舒適，但是Hotel.com沒有帶早餐的選項

room is very very hot despite we already turn off the air conditioning. Breakfast is terrible

good

Wifi was funny,and the breakfast was a bit sparse.The staff were very helpful though.

The air conditioning is terrible. It was kept at 28 C at all time. Too hot when sleeping. Bell service is poor.

Horrible. They only have the heater working, so it’s very hot and can’t sleep.

The check in was ok, no help with luggage and staff not welcoming. I only stay here because it is clean and the price is decent. They say the hotel is non-smoking, but cigarette smell came into our room everyday and caused us to keep coughing. When complained to the night duty manager, he said “yes, it’s non-smoking, but Chinese people don’t pay attention” He simply implied that he would not go and check who was smoking....this is so unacceptable. They really need better hospitality training!!

A bit confusing to find, as it’s in a residential community. But this hotel is very clean and quiet. The lobby and rooms are nice and modern. The executive lounge was very nice. Staff are friendly. Quiet gem in a noisy city

保持一概星级酒店的水准。距离超市，购物广场很近，绝对值得推荐。

如果希望入住值價比高的旅館, 但可以接受距離鬧區市中心有一些距離, 或者是要離機場近的, 可以選擇此旅館

良かったと思います。スタッフたちはとても親切で、スーパーもすぐ近くにいる

Great services,very friendly staffs,new hotel,next to shopping mall,

有保持铂尔曼的水准。房间舒适，浴室宽敞，提供的寝具非常舒服，早餐选择蛮多的。虽然地理位置距离市区较远，但靠近高速，交通还算方便。

L'hôtel étant situé sur une avenue à très grande circulation de jour comme de nuit crée un environnement très bruyant. En effet toute la nuit il y a des camions qui circulent de façon très bruyante au point de perturber le sommeil. De plus il y a également un terrain de sport en face l'hôtel où les animations sportives sont cadencés avec une sono qui crée également une grande gêne sonore. Celà est bien dommage car hormis le bruit l'hôtel est à tous les niveaux excellent que ce soit au niveau du personnel, des services ou infrastructure et confort. Je pense qu'il est nécessaire d'améliorer de façon très importante l'isolation des fenêtre afin de diminuer très significativement les nuisances sonores. Je précise que le bruit extérieur est la seule raison pour laquelle je ne recommanderais pas l'hôtel Pullman à in proche. Alain Scognamiglio

Muy Buen hotel, volveré a ir si voy a esa ciudad.

The rooms are nice. The place is clean and up to date. I was dissatisfied with the drinks and food. The hotel bars are all closed by midnight and no spirits in the mini bar. Breakfast needs work - there was no one else waiting for an omelette and I still waited 20 minutes.

Very nice and helpful staff

Angenehm

部屋、従業員、ともパーフェクトでした。お値段も他の一流ホテルに比べれば1/3以下だと思います。ロケーションがちょっと街中から外れてましたが、それを除けば文句ないです。行きは空港パスを「広場」で降りて、敢えて歩きました。歩いて分かったことは、まず徒歩なら1時間くらいですね。直接ホテルの近くまで行くパスはない模様。3番あたりに乗って途中で828番に乗り換えるとホテルから徒歩1分くらいのところまで来れます。違う通りを使えば、615番、61番でも大丈夫です。また、太原に来るときは泊まります。

NICE

The hotel is great for its value. However, the bathroom we had wasn't that clean.

전체적으로 굉장히 만족! 편안한 침대, 퀄리티 높은 화장실과 욕조, 따뜻한 방, 조용한 실내 등 너무 마음에 듦! 넓직하고 제공되는 무료 서비스 퀄리티가 좋다. 평일 굉장히 싼 가격에 이용 가능. 스파나 사우나가 없어서 아쉽다. 공항에서 20분정도 떨어져있어 거쳐가기에도 좋음!

i was there for only one night so didnt get to see what's around the hotel. but the hotel itself is very comfortable and breakfast was good.

Hotel strutturalmente completo ma un po' lontano dalla stazione.

We stayed here for four night, and it was very pleasant. The facility was great, simply elegant, and the staff was really friendly and helpful. I would definitely be staying here again when I am in Taiyaun, or if they have other locations worldwide.

The room and hotel were beautiful. The staff was eager to help. We decided to book this hotel for a staycation and were especially excited to use the pool. Unfortunately, the pool was closed for maintenance for most of our visit. The hotel staff knew it was going to be closed and failed to tell us at check-in. When we inquired mid-way through our stay about staying another night so we could have more time at the pool, the front desk staff was not willing to budge on price or even include breakfast for the extra night. During the small amount of time we were able to use the pool, we were told that we must use swim caps in the pool. This rule was not posted anywhere. I offered to buy swim caps to use and was told they did not have any for sale. If this is going to be a rule of the hotel, they need to make swim caps available to buy. The room service and restaurant food was decent but not especially good. At one point we ordered a pizza which had no seafood listed in its ingredients on the menu. When the pizza came out forty minutes later, it was covered in shrimp and scallops. I am allergic to shrimp so we had to wait another 30 minutes for them to remake the pizza. Again, the employees are kind and helpful, but the hotel has a long way to go to meet typical Pullman standards.

The reception staff was very friendly and gave us the rooms exactly what we requested for. It was an efficient checking in without any problem. We only found the Chinese restaurant service a bit slow and the food was only average. Overall we enjoyed staying at the hotel which we felt was very comfortable and luxurious for the price we paid for. Definitely worth going back again.

Klockrent - från ankomst till utcheckning

除了中餐厅，什么都很高级！员工服务都非常好。房间清洁非常好！ 中餐厅大厅很小，桌面小也不大气，空气流通本身不好，灯光幽暗但不是很有情调那种氛围。椅子不舒适，出品不好不精致，跟菜单的介绍不搭杆。最失败是清炒芥菜居然有几块鱼鳍，泡饭除了米完全没有材料，代表厨子就没有心做好菜。差差差！ 反观西餐厅，出品新鲜，开放式大厨房，大厨主动跟客人沟通所需。出品不是顶级，但是很正宗，服务好的不得了。简单一杯早餐卡布其诺，服务生就用奶泡做了一个心型图案，非常贴心！

Spotless in terms of rooms and service they render. The product is new, very well done and functional and great housekeeping. Great finishing as well as great Gym and pool with direct day light. On the 1 night stay, we had 2 meals with good food in the all-day dining restaurant. Chef from Hubei provided great culinary, service and communication. We had 1 meal in the Chinese restaurant and this as the only part disappointing in this hotel. Menu items does not match with what was provided. Two bowls of Congees that had no ingredients in it, it is just water/soup cooked with rice (zero on anything else). Plain fried green vegetables had a few piece of fish fins in it - a bit gross.

除了位置稍微有一点偏 其他真的非常棒员工非常热情

very nice

很不错，新开的环境好，服务好，房间好

很不错，新开的环境好，服务好，房间好

非常不错的酒店，服务很好，环境干净卫生，下次去太原还会入住。

Quality hotel for a surprisingly affordable price

While a bit far from downtown, the hotel is excellent in all aspects, and the staff went out of their way to make me feel welcome and comfortable. Several spoke reasonably good English so communication was not a challenge. The only suggestion I have for the hotel is to expand the room-service menu.