The Müller Hotel
The Müller Hotel, 2964 Franz Josef Highway, Franz Josef 7952, New Zealand- Ruines
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Recreational Amenities
At Franz Josef Top 10 Holiday Park, delight in activities like renting bicycles or relaxing in the garden.
Additional Features
Enjoy complimentary wireless internet, an arcade/game room, and a shared television area during your stay.
Featured Amenities
Benefit from luggage storage, laundry facilities, and a shared microwave.
Immerse yourself in the beauty of Franz Josef Glacier with a stay at our holiday park. Book now for a memorable experience!
Check-in from
02:00 PM
Check-out by
10:00 AM
Children
Not allowed
Pets
Not allowed
1 King Bed
215-sq-foot room with garden views
Internet - Free WiFi
Entertainment - 20-inch flat-screen TV with satellite channels
Food & Drink - Kitchenette with refrigerator, stovetop, cookware/dishware, and toaster
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Highchair; cribs (free) available on request
Comfort - Daily housekeeping and heating
Accessibility - Wheelchair accessible
Non-Smoking
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
King bed (151-180 cm wide)
Room details
20 m2
Garden View
In-room amenities
1 Queen Bed and 3 Twin Beds
215-sq-foot room with mountain views
Layout - Bedroom
Internet - Free WiFi
Entertainment - 20-inch flat-screen TV with satellite channels
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Highchair; cribs (free) available on request
Comfort - Daily housekeeping and heating
Accessibility - Grab bar in shower
Non-Smoking
Sleeps
Up to 5 guests
5 adults · 4 children
Beds
Queen Bed (150-160 cm wide), 3 Twin bed (90-99 cm wide)
Room details
20 m2
Mountain View
In-room amenities
1 Queen Bed
Overlooking the mountains
Internet - Free WiFi
Sleep - Bed sheets
Bathroom - Private bathroom, towels, and a shower
Practical - Highchair
Comfort - Daily housekeeping and heating
Accessibility - Wheelchair accessible
Need to Know - No cribs (infant beds) available
Non-Smoking
Sleeps
Up to 2 guests
2 adults
Beds
Queen Bed (150-160 cm wide)
Room details
Mountain View
In-room amenities
1 Double Bed and 1 Twin Bunk Bed
161-sq-foot room with mountain views
Internet - Free WiFi
Food & Drink - Shared/communal kitchen access
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Highchair; cribs (free) available on request
Comfort - Daily housekeeping and heating
Accessibility - Wheelchair accessible
Non-Smoking
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Double bed (131-150 cm wide), Bunk bed (90-99 cm wide)
Room details
15 m2
Mountain View
In-room amenities
1 Double Bed and 1 Twin Bed
108-sq-foot room with garden views
Internet - Free WiFi
Food & Drink - Shared/communal kitchen access
Sleep - Bed sheets
Bathroom - Shared bathroom and towels
Practical - Highchair; cribs (free) available on request
Comfort - Daily housekeeping and heating
Accessibility - Wheelchair accessible
Non-Smoking
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Double bed (131-150 cm wide), Twin bed (90-99 cm wide)
Room details
10 m2
Garden View
In-room amenities
1 Queen Bed and 1 Twin Bed
161-sq-foot room with mountain views
Internet - Free WiFi
Entertainment - 20-inch flat-screen TV with satellite channels
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Highchair; cribs (free) available on request
Comfort - Daily housekeeping and heating
Accessibility - Wheelchair accessible
Non-Smoking
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Queen Bed (150-160 cm wide), Twin bed (90-99 cm wide)
Room details
15 m2
Mountain View
In-room amenities
1 Double Bed, 1 Twin Bed and 1 Twin Bunk Bed
108-sq-foot room with garden views
Internet - Free WiFi
Entertainment - 20-inch flat-screen TV with satellite channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Bed sheets
Bathroom - Shared bathroom and towels
Practical - Highchair; cribs (free) available on request
Comfort - Daily housekeeping and heating
Accessibility - Wheelchair accessible
Non-Smoking
Sleeps
Up to 5 guests
5 adults · 4 children
Beds
Double bed (131-150 cm wide), Twin bed (90-99 cm wide), Bunk bed (90-99 cm wide)
Room details
10 m2
Garden View
In-room amenities
3 Double Beds, 2 Twin Beds and 1 Twin Bunk Bed
775-sq-foot room with garden views
Layout - 3 bedrooms and living room
Internet - Free WiFi
Entertainment - 20-inch flat-screen TV with satellite channels
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Highchair; cribs (free) available on request
Comfort - Daily housekeeping and heating
Accessibility - Wheelchair accessible
Non-Smoking
Sleeps
Up to 10 guests
10 adults · 8 children
Beds
3 Double bed (131-150 cm wide), 2 Twin bed (90-99 cm wide), Bunk bed (90-99 cm wide)
Room details
72 m2
Garden View
In-room amenities
1 Queen Bed and 3 Twin Beds
215-sq-foot room with mountain views
Layout - 2 bedrooms
Internet - Free WiFi
Entertainment - 20-inch flat-screen TV with satellite channels
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Highchair; cribs (free) available on request
Comfort - Daily housekeeping and heating
Accessibility - Wheelchair accessible
Non-Smoking
Sleeps
Up to 5 guests
5 adults · 4 children
Beds
Queen Bed (150-160 cm wide), 3 Twin bed (90-99 cm wide)
Room details
20 m2
Mountain View
In-room amenities
Pets not allowed
Service animals are exempt from fees/restrictions
No rollaway/extra beds available
Contactless check-out is available
No elevators
Professional property host/manager
Contactless check-in is available
Service animals are allowed
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
The business had just changed to new owners so great things to come.. overall a very nice premise with friendly staff
Good experience and location for visit the glacier !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Poor WiFi. Dirty facilities. No ventilation in kitchen, not enough cookers. No campsite management, i.e. pick your own spot and mark it with a cone. BBQs did not work. Bathrooms weren't clean.
I enjoyed my visit to Franz Joseph top 10, I camped so unable to comment on the cabin. Everything was nicely spaced out, with nice communal spaces.
Friendly staff, good facilities and close to major attractions. The shared kitchen is spotless and well stocked.
Awesome Location even got a view of the Mountains this time!! LOL wonderful place to stay for a few nights. Walks / 5 min drive into town for great food. Wonderful location great friendly staff clean amenities well maintained Look forward to coming back again!!
Great campsite, with beautiful green grassy sites for tents. Warm amenities and good camp kitchen as it had some pots and implements. Very scenic views of snow topped mountains when the weather is clear. One of the best top 10 camps we’ve stayed at. 😀
Outstanding grounds/ gardens, hosts, cabins & facilities a COME BACK 10/10 Holiday Park. Highly recommend this Holiday Park, in a beautiful area of New Zealand.
Great location for all that Franz Josef and the areas has to offer. Pitches and facilities are good, but unfortunately owing to the high turnover in campers and late night usage meant the showers were dirty by the morning.
This was a vlean room The kitchen was well stocked and the refrigerator keep clean and tidy. I highly recommend this accomodation.
Fabulous site, located within walking distance to the village, superb views and excellent facilities - one of the best camps that we have visited in NZ for campervans - recommended
Check-in was an excellent experience — the staff were very friendly and efficient, providing us with all the information we needed without having to ask for anything. It made our arrival smooth and stress-free. The accommodation was basic but comfortable, very clean, and the shower was excellent. The location is fantastic, close to all amenities and the glacier, which was very convenient. The only drawback was that it was quite hot during our stay, and there was no fan or air conditioning; a fan would have been much appreciated. Overall, it was a pleasant stay with helpful staff and a great location.
We stayed on a very rainy day, this made in hard to keep the facilities as clean as you would like them to be
Totally disappointed and well below standard expected of a Top10 park. Worst of all places we’d stayed in New Zealand.
Needed a place to stay for a night and it got the job done. Good location and clean facilities. No muss no fuss.
Too bad about the cold showers and bad wifi, otherwise it was a great park, beautiful location and friendly staff
Wow what a great location, Love it here (maybe why I keep coming back, Well maintained & clean amenities Great clean Park Awesome views worth a few nights to explore the area
A short distance from town, this place is no more and no less than an adequate caravan park. There’s nothing wrong with it.
We had booked a tent site at this campground but the weather turned decidedly nasty so we asked to upgrade to a cabin. The transition was smoothly done, accompanied by friendly chat. The room we were allocated was near all facilities, and was a cosy place in which to hunker down during the thunderstorm. Facilities were clean. Could get busy in the high season but when we visited there was no competition for stove or bench space.
Arrived after office had closed but had received an email advising where our key etc was. On entering the unit was really pleased that the heater had been turned on so the unit was lovely and warm. Would stay here again.
Shared Kitchen had an odour and there was unclean dishes
Absolutely loved our stay! The staff were incredibly friendly and helpful, making us feel welcome from the moment we arrived. The location is unbeatable—just minutes from all the major attractions, which made exploring Franz Josef Glacier and the surrounding area super convenient. Clean facilities, peaceful vibes, and top-notch service. Highly recommend for anyone visiting the West Coast!
Absolutely awesome service great friends staff , very clean and tidy . Well presented Would be nice if the had an off leash dog park area. That would be more accommodating
Very very clean. Easy after hours check in. Got chilly at night but extra space heaters provided. Fully stocked kitchen appliances. Convenient location to town and activities for Franz Josef and Fox Glacier area. We would definitely recommend these accommodations to anyone staying in the area
A super clean well resourced camp with friendly and helpful staff.A beautiful location. Totally recommend staying here.
Site was well maintained easy drive to town. Staff very helpful and friendly. Property outdated for what you pay. Could do with good airing as strong smell of cooking spices musty on arrival.
We were greeted warmly and found the price for our motor home well. The facilities and grounds were very clean and tidy. Plenty of space in the shared kitchen and eating area. A great over night stay.
Having stayed here before, I knew what to expect and as always you didn't disappoint. Thankyou very much, we will return again and again. Regards Russell Burr
We stayed for two nights as a base to see some local tourist attractions. It was a good place to stay and we would stay again if we are back in the area.
Great caravan park Very nice clean and friendly staff Communal kitchen is large and very useful. We had a nice stay
Great place for an extended stay. Very friendly front desk and service, clean room with the appropriate amenities.
Great location with great views of Franz Josef glacier.
Loved this site. So quiet and peaceful and with fantastic views all around, Everything was spotlessly clean and the staff were really friendly and helpful.
We stayed here as a stop over on our trip down the west coast. I was unwell and we knew a major storm was coming. So our usual camping arrangements were compromised.
This is a Classic Top 10 park which is clean and comfortable, but does need general upgrading. The location is l9vely and I very convenient to the town
A very relaxing environment. Well kept grounds. Lots of shade for sunny days. Close to activities and amenities.
Property supplied towels and coffee - kettle
All good
Nice clean and well laid out park. A little out of town (1.6km) but we were advised of two restaraunts that offered a shuttle service.
Great place in Franz. Will visit again.
Great service and really enjoyable stay
Nice place to stay, well managed and organised, sufficient space for everybody. Well thought through infrastructure
I arrived without a booking and close to the time when reception closes but the two staff members were very pleasant and informative. I was travelling alone and wanted somewhere very quiet and they made sure I had such a spot for my tent. One of the staff members ensured that I was charged as a solo tenter rather then double. I appreciated that very much. The camp has all the facilities I needed and was very clean and the guests were all very quiet and considerate of each other. The views are fabulous. I loved the fact that there is a field at the back with very friendly cows including one named Sweet Pea.
The park is very nice, clean, tidy. Felt spacious, plenty of room. Facilities were very clean and well kept. Would recommend.
We (Family of 4) hired a motor home and drove from Lake Tekapo. This was a long 8hrs drive with stops. We arrived at the Top10 Franz Josef park and were greeted with a smiling face. The staff are extremely professional and very helpful. They provided us with all the information needed and let us in. We were amazed to see the hygiene levels of the communal kitchen and the toilets. So impressed at the Park and its facilities and the level of cleanliness it provides to make your stay comfortable.
Great spot great facilities could not fault it.
the property was clean and warm, staff very helpfull, without a captive audience the property would have been retired many years ago. the price was based on the area's popularity not the condition of the hotel or facilities.
Spacious site with great amenities, close to the beach township and glacier. We found this a relaxing set up with loads of space for our caravan, Ute and awning (something we didn’t get at all our Top 10 stays). Children had a blast adventuring around the safe grounds. Bouncy pillar was a hit !
Great stay and amazing facilities. Close to town and the glacier walks. Would recommend for families wanting a nice clean place.
We had an incredible time at Franz Josef. The location was absolutely perfect surrounded by beautiful scenery. The staff were friendly and helpful. The facilities were spotless and well maintained. The bathrooms and showers were clean. We loved the family friendly atmosphere specially the playground. Overall, exceeded our expectations and highly recommend it to anyone.
Property was well kept with awesome kitchen , TV room & gaming room. Our unit had a kitchen which was awesome.Excellent towels and toileteries. great ambience
Lockwood House is a beautifully equipped 3 bedroom house within the park which was perfect for our family of 5 adults. Plenty of space. Clean, staff super helpful. Highly recommend
Friendly greeting on arrival, clear directions given and our ensuite room was very clean and comfortable. Shared kitchen was also clean allowing a home cooked meal while on the road...fantastic! Enjoyed our stay and will stay at Top 10 again.
A bit expensive for budget type park
Nice place but not great.
Would recommend this location as it’s easy to access and close to the main part of town. The Glacier walk is nearby.
The staff were friendly and the room and facilities clean and tidy.
Location, cleanliness and had all kitchen amenities. Common bathroom and toilets were so clean and limited to 4 occupants. Staff was so friendly in giving advice.
Nice and spacious; area around was good.
No
Stayed here for two nights in the 1-bedroom motel - there were two rooms, with one bed in the kitchen/living room area, which was nice. Everything was clean, and the kitchen had the basics needed. We didn't use any of the property amenities, but they had bikes and a spa for rental.
Very comfortable and quiet. Close to town center by car.
Beautiful place, staff very friendly accommodating for a family of 11,cottage very clean and comfortable, made our one night stay relaxing. Complex very close to shops . Highly recommend
Very friendly reception and helpful staff
We had a large space for our one night stay. Shared kitchen near our room with a large area to sit and enjoy our refreshments. Front desk person was really helpful and made restaurant recommendations.
It’s a little bit out of Franz Josef but there is a footpath if you want to walk into town. Good amount of space in the chalet
We loved the property, it had amazing views of the glaciers and was very clean. Only downside was we were a group of three tall people and the bunk beds were a bit on the small side, not meant for tall adults. Otherwise fantastic stay.
Very enjoyed my stay here
The location of the hotel is good. Shared kitchen and shared bathrooms.
Good value 4 money but the staff needs to b more friendly.
Quick and easy
Small for family but good cheap travelling option
I chose this place initially for the price. Franz Josef is very expensive and this place is at the cheaper end, though still not cheap compared to other locations. I was a little apprehensive. I’d stayed in holiday parks before, but this place was much more homely. I chose a room with an en suite, happy to pay more not to have to share. In the end everything was fine. Yes, the rooms are small, but for one person for one night, it was fine. I don’t think people come to Franz Josef to sit around their rooms all day. I’d certainly stay there again if I were in the vicinity and can recommend it as an economical option.
The room was clean and the bed was comfortable. Shower area and kitchen was near by.
The heater didnt seem to be working properly so the man came over quite quickly and it went well after that. We didnt have milk in the fridge like we were told and once again the man bought us some. After that we discovered the light in the kitchen wasnt working couldnt ask him to come back again
Our room was spacious, very clean and everything we needed to have a comfortable stay. Highly recommend.
The view of the glaciers was great.
A lovely couple of nights at Franz Joseph Top 10. We had a family cabin for 3 of us that was very spacious, had lots of light and was very clean. Communal kitchens and bathrooms were also in excellent condition.
Clean, tidy, comfortable beds. Nice kitchen and lounge about 20 steps from bedroom. Bedroom had shower and toilet.
Great value. Friendly staff. Basic but clean and tidy.
Well appointed and spacious unit had everything we required. Would definitely stay again.
Great location, great views. Room was compact but had everything we needed. Kitchen would’ve been excellent if there was paper towel.
Kitchen was very well stocked with
Great quiet location. Excellent motel unit, clean and comfortable.
A cabin within a caravan park. Small bathroom, and nowhere in the room to wash dishes, but okay by Holiday Park standards. Thin walls. Guy next door snoring and snorting, so put the classical radio on low as background distraction.
Good
Accommodating
Great friendly staff. Nice place, what you expect. However our sheets where quite stained, this is a let down for me.
Clean and friendly.
No fridge or coffee/tea making facilities, one of the doors could not be opened from the outside, only has a communal kitchen to use but no covered walkway when raining and it was not clean.
I think this business is still struggling with post covid staff shortages. Not their fault. Staff are friendly and competent. This place is old and tired though, and just can't compete with Airbnb for quality and price. Backpackers and caravanners would be well catered for, however.
Excellent well run campsite.
As soon as we arrived the staff were extremely friendly and helpful. They took the time to tell us about local attractions and good places to eat out. The facilities were very clean and well maintained, and the rooms were very comfortable!! The location was also incredible with a great view of the mountain and Franz Joseph glacier. Even extended our stay because we enjoyed it so much! Will definitely be returning in the future and recommend it to anyone travelling through!
Very average. Facilities were basic and the room had a lingering odor. The reception was very rarely open. We were also disappointed that all entertainment in the games room came at a cost even though the pool table was not well maintained.
Good experience
Great stay
It was nice & quiet being out of town, but others in the park were noisy & spoiled it, our tip is, book a room that is not connected..
Friendly
Stayed 2 nights. Didn’t like wooden floors as we had neighbours with children. Both the mother and children klomped around and family woke us about 5 am each morning with banging of furniture, feet and voices. Our cabin could do with some clothes hooks to hang towels etc on. It had nothing. Apart from that it was a normal tidy camping ground.
I think that the motel unit felt and smelt slightly damp.
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What guests love
Areas to consider
Cleanliness
6.5/10Mixed reports: several mentions of dirty bathrooms/showers and some dirty facilities, though shared kitchens are repeatedly described as spotless and well stocked. Overall cleanliness is below the target due to bathroom/shower issues.
Service
9/10Multiple reviews highlight friendly, welcoming staff and helpful hosts; service consistently praised across reviews.
Location
9.5/10Consistently highlighted as a major positive: excellent location near the village, close to the glacier and major attractions with superb views.
Room Quality
8.5/10Cabins and sites described as nicely spaced, well maintained and comfortable; one brief mention of a clean room. Overall room/pitch quality is good.
Amenities
7/10Amenities are generally good (well-stocked communal kitchens, warm amenities), but there are notable issues reported (BBQs not working, limited kitchen ventilation and cookers, occasional dirty facilities).
Value for Money
8/10Standard quality for this hotel tier.
Food and Beverage
7.5/10Limited mentions: communal kitchen is well stocked (positive) but BBQs not working and limited cooking infrastructure were noted (slight negative).
Overall Experience
8/10Overall impression is positive with strong praise for location, friendly staff and well-kept grounds, tempered by cleanliness/amenity issues for some guests.