Erkmen 100. Yıl Parkı
Erkmen 100. Yıl Parkı, Afyonkarahisar, Turkey- Park
English
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About this hotel
Luxurious Thermal Spa Area
Indulge in relaxation with 13 pools and a 9500-square-metre thermal spa area, featuring Turkish bath, saunas, and thermal pools. Enjoy a pampering experience with massage services and various relaxation rooms.
Culinary Delights
Savor a variety of local and international dishes at the buffet restaurant Erguvan and Afyon Brasserie. Treat yourself to refreshing drinks and pastries at the on-site cafés. Start your day right with a delicious buffet breakfast.
Convenient Location
Located near Afyon Arena and just a few kilometers from the city center and bus terminal, NG Afyon Wellness & Convention offers the perfect blend of tranquility and accessibility. Benefit from free WiFi, air-conditioned rooms, and free public parking during your stay.
Experience luxury and comfort at NG Afyon Wellness & Convention. Book now for an unforgettable stay!
Nearby Attractions
Turgut Özal Parkı
Turgut Özal Parkı, Orhangazi, Afyonkarahisar, Turkey- Park
Important Information
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Stay Details
Check-in from
02:00 PM
Check-out by
12:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Amenities
Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
Heating
Terrace
Family rooms
Garden
BBQ facilities
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
Cycling
Airport shuttle
Safety deposit box
Bar
Fax/photocopying
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Tennis court
Hot tub/Jacuzzi
Car hire
Children's playground
Sauna
Dry cleaning
Breakfast in the room
Massage services
Games room
Spa/wellness center
Barber/beauty shop
Table tennis
Currency exchange
Babysitting/child services
Billiards
Valet parking
Darts
Hammam
Karaoke
Non-smoking throughout
Outdoor pool
Sun terrace
Private check-in/check-out
Designated smoking area
Accessible parking
Street parking
Airport shuttle (additional charge)
Shared lounge/TV area
Board games/puzzles
Shuttle service (additional charge)
Minimarket on site
Concierge service
Special diet menus - on request
Wheelchair accessible
Snack bar
Kids' outdoor play equipment
Water park
Lockers
Indoor pool
Toilet with grab rails
Indoor play area
Kid-friendly buffet
Evening entertainment
Public Bath
Kids' club
Emergency cord in bathroom
Nightclub/DJ
Entertainment staff
Water slide
Hot spring bath
Outdoor furniture
Sun loungers or beach chairs
Wine/champagne
Sun umbrellas
Outdoor fireplace
Spa/wellness center services
Kids' pool
Steam room
Beauty Services
Fitness/spa locker rooms
Tennis equipment
Manicure
Pedicure
Strollers
Fitness classes
Personal trainer
Hair Salon Services
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
First aid kit available
Sanitized tableware & silverware
Guests can opt-out any cleaning services during stay
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Physical distancing in dining areas
Food delivered to guest room
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
Delivered food - securely covered
Thermometers for guests provided by property
Breakfast takeaway containers
Live music/performance
Room Types
Dublex Family Room
Up to 3 guests56 m22 Twin bed (90-99 cm wide), Double bed (131-150 cm wide)
2 Twin Beds and 1 Double Bed
603-sq-foot individually decorated room, balcony with garden views
Layout - 2 bedrooms and sitting area
Internet - Free WiFi
Entertainment - Plasma TV with satellite channels
Food & Drink - Electric kettle, minibar (fees may apply), and 24-hour room service
Sleep - A pillow menu and blackout drapes/curtains
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, iron/ironing board, and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Bathroom emergency pull cord
Need to Know - Bed sheets not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
2 Twin bed (90-99 cm wide), Double bed (131-150 cm wide)
Room details
56 m2
Garden View
In-room amenities
MinibarShowerSafety deposit boxTVTelephoneHair dryerBathrobeDeskPrivate bathroomSlippersSatellite channelsInterconnected room(s) availableElectric kettleWheelchair accessibleDaily housekeepingRoom service (24 hours)
Superior Room
Up to 3 guests35 sqmTwin bed (90-130 cm wide), Queen bed (151-180 cm wide)
Air-conditioned room with a satellite TV and mini-bar.
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Twin bed (90-130 cm wide), Queen bed (151-180 cm wide)
Room details
35 sqm
In-room amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerBathrobeDeskSeating AreaToiletPrivate bathroomHeatingSlippersSatellite channelsInterconnected room(s) available
Deluxe Room
Up to 3 guests40 sqmQueen bed (151-180 cm wide)
The spacious twin/double room provides air conditioning, a mini-bar, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Queen bed (151-180 cm wide)
Room details
40 sqm
In-room amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerBathrobeDeskSeating AreaToiletPrivate bathroomHeatingSlippersSatellite channelsElectric kettle
Duplex Family Room
Up to 3 guests56 sqm2 Twin bed (90-130 cm wide), Queen bed (151-180 cm wide)
Providing free toiletries and bathrobes, this family room includes a private bathroom with a shower, a hairdryer and slippers. The spacious family room provides air conditioning, a mini-bar, a seating area, a wardrobe, as well as a flat-screen TV with satellite channels. The unit offers 3 beds.
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
2 Twin bed (90-130 cm wide), Queen bed (151-180 cm wide)
Room details
56 sqm
In-room amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerBathrobeDeskSeating AreaToiletPrivate bathroomHeatingSlippersSatellite channelsElectric kettle
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(91 total)
Provider-sourced guest reviews.
2/10
Reviewed Sep 19, 2026The air-conditioning pipe in our room burst in the middle of the night. Three of us were staying in the room, and we had to get up in the middle of the night, pack our things, and move to another room because of this issue. And the hotel’s way of apologizing for putting us through all of this was a fruit platter… I’m sorry, but this is simply unacceptable and, quite frankly, embarrassing.
The air-conditioning pipe in our room burst in the middle of the night. Three of us were staying in the room, and we had to get up in the middle of the night, pack our things, and move to another room because of this issue. And the hotel’s way of apologizing for putting us through all of this was a fruit platter… I’m sorry, but this is simply unacceptable and, quite frankly, embarrassing.
10/10
Reviewed Sep 6, 2026Прекрасный отель ., замечательный сервис , хорошие завтраки
10/10
Reviewed Sep 6, 2026Everything’s great 👍
9/10
Reviewed Aug 31, 2026Sauberkeit
Thermal riecht schon gut nach Schweiß bei den Männern. Ich behaupte der ein oder andere macht auch sein kleines Geschäft in das Wasser.
10/10
Reviewed Aug 17, 2026Das Konzept ist wundervoll - ein perfekter Wellness Urlaub. Wir waren zum zweiten Mal dort
1/10
Reviewed Aug 8, 2026Rien
10/10
Reviewed Jun 28, 2026Plusieurs piscine chauffante intérieur et extérieur
Les toboggans intérieur et extérieur sont plus en marche après 17h seulement de 10h à 12h et de 14h à 17h ça c’est très décevant pour les enfants.
9/10
Reviewed May 14, 2026Alles is heel goed gegaan beter dan verwacht
Airco wat oud model nog
10/10
Reviewed Mar 26, 2026Everything it is the best
10/10
Reviewed Jan 21, 2026Çocuk aktiviteleri
Yemekler ve açık büfe, Bakımsızlık
10/10
Reviewed Jan 5, 2026Mükemmel
Her şey çok iyi
10/10
Reviewed Jan 5, 2026Великолепный отель с отличным обслуживанием, разнообразные , вкусные завтраки, ужины , отличные бассейны с термальной водой и обычные бассейны, большой спа центр, есть зоны для мужчин и женщин отдельно и общие для всех зоны, в номере всегда есть вода, мини бар, чай, кофе, чайник, халат, тапочки и все, что нужно для комфорта. Понравилось приветственное письмо с моим именем , фрукты и сладости как комплимент при заезде. Заселили в 12 часов, что на 2 часа раньше , спасибо! Персонал профессиональный и помогает во всем! Отель красивый, шикарный , посуда вся из керамики Кютахьи , очень приятно ! В номере очень тепло.
Вай фай работает только в номере , если ходишь по отелю или в бассейны, то почти не ловит. За ужином вино - платно
9/10
Reviewed Dec 17, 2025Tout était parfait
4/10
Reviewed Sep 1, 2025Yemekler şahaneydi
Havuzlar pisti, gece yarısı yangın alarmı çaldı, oteldeki düğünden kalan alkollü arkadaşlar sebep olmuşlar. Gece 1’de bebeğim uyandı sesten. Konaklamamız sadece 1 gündü onda da çocuk havuzu içerisine dışkı yapıldığı için pislikten kapalı dendi. Faydalanamadık. Sincan kulübün kapısındaki kilit paslı ve sivriydi. Çocuğun ayakkabısını giydirirken kolumu kesti derin bir çizik oluştu. Pansuman yapıldı ve havuzları kullanamadım su değmemesi gerektiği için. Eşimin doğum günü için gelmiştik. Başımıza gelmeyen kalmadı. NG bizim için çok farklı güzel bir otel grubuydu fakat artık öyle olmadığı için üzüldük. Bir daha tercih etmeyeceğiz öyle karar aldık. İyi çalışmalar.
10/10
Reviewed Aug 10, 2025From the moment we arrived at NG Afyon, we were impressed by the spotless cleanliness and truly 5-star service. The staff are absolutely outstanding – friendly, attentive, and always going above and beyond to make your stay unforgettable. The thermal water here is simply the best we’ve ever experienced – pure relaxation and rejuvenation. The breakfast, dinner, and even afternoon tea are all included, and the quality of the food is on par with the best hotels in the world. Every meal was a delight, with a wide variety of fresh, flavorful dishes. We especially appreciated the warmth and professionalism of the team – their dedication makes all the difference. Amazing staff, amazing food, and an atmosphere that makes you feel truly pampered. Love, love, love this place – can’t wait to come back! 💛
10/10
Reviewed Jul 20, 2025Yemekler şahane, her damak zevkine hitap edecek çeşitlilikte. Özellikle zeytinyağlılar ve mezeler harikaydı. Havuzlar hem çok güzel hem de oldukça temizdi. Çocuk aktiviteleri oldukça başarılı, ailecek gönül rahatlığıyla gidilebilecek bir yer. Hizmet kalitesi mükemmel, personel güler yüzlü ve yardımsever. Her şey için teşekkür ederiz!
10/10
Reviewed Mar 4, 2025Yemekler, sunulan olanaklar ve temizlikten çok memnun kaldık, termal otel olarak tekrar tercih edeceğim bir otel.
4/10
Reviewed Jan 11, 2025The location
Room condition is very bad
10/10
Reviewed Mar 25, 2024Everything was perfect and of high quality.
Nothing
10/10
Reviewed Mar 16, 2023The best open buffet food in a hotel I have experienced. The thermal was very clean, smell of towels to facilities, everything was extraordinary. The staff were very good and caring for their guests wellbeing. Incredible experience in mainland Türkiye.
10/10
Reviewed Mar 13, 2023My vacation just finished and I wanted to mention about NG Afyon.We stayed at NG Afyon Feb1-8.Our first time visiting the NG and it was absolutely wonderful. First and foremost, I want to acknowledge the NG staff that work so hard every day to make the stay enjoyable. Especially I want to tell thank you to front office manager Mr.Sener Ataguven,because he upgraded us for premium rooms.We had duplex premium room which was really unforgettable.Also Mr.Sener made very easy check in and make sure that we have everything we need.Everyone is so incredibly friendly and accommodating. Overall, this was definitely a 5 star experience and we would stay here again. The resort is lovely. Outdoor areas are clean and well maintained. There was plenty of seating at the pools and restaurant.The rooms was cleaned and refreshed every day. Overall, our stay at NG Afyon was a truly unforgettable experience. From the beautiful facilities & delicious food, to the amazing staff & gorgeous building,everything about this resort was top-notch. I would highly recommend this resort to anyone looking for a luxurious, unforgettable, & relaxing getaway.
8/10
Reviewed Feb 1, 2023çocuklar açısından eğlenceli bi tatil , çocuk klübü başarılı , yemek kalitesi afyondan bekleneni veremiyor maalesef
10/10
Reviewed Sep 8, 2022very large and green area
10/10
Reviewed Aug 1, 2022Séjour très agréable, idéal pour les familles avec enfant de tout âge, l’hotel fait en sorte que les conditions hygiènes soit appliqué. Le SPA est tellement apaisant. Il est tres facile de trouver de la place dans les transats, les piscines ne sont pas bondé de monde, tout simplement super!! Enfin la nourriture local est très bonne!😍 A refaire
10/10
Reviewed Jan 1, 2022Her detay çok iyi harika
10/10
Reviewed Nov 13, 2021Super Anlage,sehr sauber
10/10
Reviewed Aug 16, 20215성 호텔치고는 식사가 조금 부족한 감이 있었지만 수영장과 온천. 스파등 부대시설이 좋았다
10/10
Reviewed Aug 13, 2021Our stay was exceptionally good my wife and I took our mother there she normally stays at İkbal in Afyon so it was a change after 15 years at staying at ikbal and she absolutely loved it at NG Afyon and she told all her friends about her new found love for NG Afyon so we thank you for the wonderful experience NG Afyon hope to see you more often.
10/10
Reviewed Aug 12, 2021We went there with our mother who has trouble walking on her own She loved it we also enjoyed the hotel and staff were extra polite and welcoming
10/10
Reviewed Jul 29, 2021Otel gayet güzel,temiz..Termal havuzları da çok güzel,fakat üstü açılan bayanlara özel havuzda önlem alınmamış…Çalışanlar çok ilgili…Malesef içkili olması tüm keyfimizi kaçırdı.Beş yıldızlı termal otelde içki olmamalıydı…
8/10
Reviewed Jul 22, 2021We spent the weekend at the hotel as a family with 2 kids. We used the thermal pools, aroma steam room, sauna, the pools and slides. They’re quite good and generally very good option to spend the weekend with family.
6/10
Reviewed Apr 4, 2021The hotel lobby is like a museum, very beautiful with so many elegant pieces of art. The thermal waters were very warm and medicinal. The outdoor water slides were closed but the indoor slides were actually small but packed a punch. The food was plentiful, mostly local cuisine but good. Our biggest issue was that the entire hotel was hot! The room air conditioners did not work! We complained, they sent a technician who claimed cool air was coming our, but it wasn't. It was winter and the room was 28C. Finally we decided to just turn the air off and open the balcony door. It cooled the room down enough so we could sleep. I would not want to visit this hotel in the summer with such poor air conditioning. For a hotel barely 10 years old, the rooms are run down, carpets are fraying and we had a broken electrical outlet in our room.
2/10
Reviewed Feb 23, 2021Sitenize güven yok rez onaylanmasına rahmen giriş üçretimi karttan tekrar cektiler
8/10
Reviewed Jan 10, 2020Lezzeti düşük bir konaklama
8/10
Reviewed Nov 20, 2019OTEL GENEL ANLAMDA Bİ HARİKA ,FAKAT ARA ZAMANLARDA İÇİLEN KAHVE VE ÇAYLARLA ÜLGİLİ ÜCRETLENDİRME YAPILMASINI HOŞ KARŞILAMADIM..O KADAR BEDEL ÖDENEN BİR OTELDE KAHVE VE ÇAY KEYFİ YAPILAMAMASI ÜZÜCÜ.
10/10
Reviewed Nov 1, 2019Everything was great specially stuff was on top of everything. They knew what you need before you ask for it.
4/10
Reviewed Oct 28, 20191 gece için toplam 838 TL para ödedik yarım pansiyon için fakat akşam yemeğinde istediğimiz alkolsüz içecek (kola) için bizden 13 TL para talep ettiler. Bir yemek esnasında meşrubat için para ödenmesi çok yanlış. Ayrıca termal otel konseptinde sadece bir havuzun sıcak olması diğer tüm havuzların soğuk olması çok yanlış. Çocuk dostu bi otel asla değil. Kaydıraklı havuza 4 yaş altı çocuğun girmesi yasak. Lobi de bulunan bir bölüme 12 yaş çocuğun girmesi yasak.
10/10
Reviewed Jun 30, 2019Otel tek kelime ile harika, çok zevkli yapılmış. Servis ve yemekler çok iyi. Otel içinde alış veriş imkanı da güzel. Keşke daha uzun kalabilseydik. Tek sıkıntımız otele giriş ve çıkışta yolu bulmakta zorlandık. Yol ayrımında tanela ile yönlendirilse yabancılar için daha rahat olur.
10/10
Reviewed Jun 9, 2019Bugüne kadar kaldığım en iyi kaplıca deneyimiydi. bundan sonra tek kaplıca tercihim olacak. sadece tv kanalı olarak daha fazla türk kanalı olabilirdi birde tv ler daha geniş ekran olsa daha iyi olur. daha önce kaldığın bi otelin tv si aynanın içerisine gizlendirilmiş ve lüks bir görünüm veriyordu. siz de neden olmasın?
10/10
Reviewed Jun 3, 2019아이들 놀기에 좋은 호텔이었어요
8/10
Reviewed Feb 25, 2019Havuzlarda bone zorunluluğu ve 4yaş altı çocukların çocuk havuzu haricindeki havuzlara girmesinin yasak olması bence çok saçma uygulamalar. Hele birde kendini bilmez misafirlerin havuzlardaki cankurtaranları çağırıp, çocuklar için yaş kontrolü yaptırtması görgüsüzlüğün son safhasıydı. Yemekler güzeldi. Oda temizliği güzeldi. Asansörler yeterliydi. Bidaha gidermiyim? Hayır.
10/10
Reviewed Feb 15, 2019termal havuzlar dinlenme yeri değil çocuk sesinden ve vurdumduymaz velileri yüzünden panayır alanı gibi.. buna bir şekilde çözüm bulmalılar
10/10
Reviewed Jan 29, 2019Keyifli bir tatildi...
10/10
Reviewed Jan 7, 2019Otel guzel ancak bazi bolumleri cok soguk.birde minibardan aldigim maden suyu acilmis icine su konulup yeniden kapatilmis.ailece memnunduk.
10/10
Reviewed Dec 9, 2018Super hotel, service impeccable et nourriture ous forme de buffet très bonne.
10/10
Reviewed Aug 18, 2018Very nice place to rest, the hamam was beautiful and all the comforts were super
4/10
Reviewed Jun 23, 2018Ne hotels.com’un , ne de otelin kendi sitelerinde 4 yaş altı çocukların havuzları (çocuk havuzu hariç) kullanamayacağı bilgisi mevcut değilken otele gittiğimizde bu uygulama ile karşılaştık. Bütün günümüzü iki karışlık çocuk havuZunda geçirmek zorunda kaldık. Çok keyif aldığımız söylenemez. Bu bilgiyi diğer oteller gibi paylaşsalardı çocuklu bir aile olarak tercihimiz olmazlardı. Bunun dışında otel güzeldi.
10/10
Reviewed Jun 20, 2018NG afyon NG katitesini göstermiş, termal havuz ve masaj 10 numara yemekler harikaydı
10/10
Reviewed Jun 18, 2018Konaklamamiz gayet güzeldi sadece ikram saati çok geç 16.45 başliyor çok abes bir saat akşam yemegine cok yakın ikram vakti 1 saat öne çekilse daha iyi olur
10/10
Reviewed Jun 6, 2018اوتل رائع بكل معنى الكلمة أنا في تركيا واعمل في مجال السياحه اوتل رائع ويستحق الزياره وخاصه في الشتاء
10/10
Reviewed Jun 3, 2018Tenha ve keyifliydi, bunda Ramazan olmasının da etkisi vardı. Restoranı oruç tutanlar ve tutmayanlar diye ayırmalılar, her iki kesim de rahat eder.
10/10
Reviewed May 13, 2018Me and my wife had a great stay for two days do not mess it if you are near by .
10/10
Reviewed May 7, 2018Yemekler çok güzel, odadaki banyoda küvet bulunmuyor.
8/10
Reviewed May 2, 2018Havlular kötü kokuyor. Onun haricinde güzel. Ancak cay saati biraz gec olmuş
10/10
Reviewed Mar 7, 2018Guzel ve konforlu bir konaklamaydi tesekkur ederim
8/10
Reviewed Mar 1, 2018Odaya servisler hızlı,konfor güzel, afyonda gidilebilecek 3 otelden birisi bu
8/10
Reviewed Feb 23, 2018Hafta sonu için başarılı
8/10
Reviewed Feb 23, 2018Temizlik, termal tesisler, masaj herşey mükemmeldi. Ancak yemekte kola vs istediğinizde başınıza birinin dikilip size kağıt imzalatması hoş bir uygulama değil. Bu kadar lüksü barındıran bir tesise bu uygulama olmamış..
10/10
Reviewed Feb 17, 2018Afyon’un en iyi termal oteli diyebilirim. Otelin genel anlamda temizligi muazzamdi, personelleri guler yuzluydu. Tekrar tekrar gidilip sikilmayacaginiz bir tesis.
10/10
Reviewed Feb 12, 2018Güler yüzlü personeli ve Harika imkanları için teşekkürler.
10/10
Reviewed Feb 4, 2018bir otelde gördüğüm en iyi yemekler gerçekten bravo personel ilgili güleryüzlü samimi işbitirici vale hizmetide çok iyi
8/10
Reviewed Feb 4, 2018Genel olarak iyi diyebileceğim bir tatildi, aile olarak eğlenceli geçti.Bir kaç olumsuzluğun dışında, yemekler dışında en küçük içecekler(çay, su, vs.) için para alınması 5⭐️ Otele yakışmıyor, otelin bazı bölümleri aşırı sıcak ve çok havasız.
8/10
Reviewed Jan 29, 2018Güzel ve kaliteli otel
10/10
Reviewed Jan 21, 2018İt was very good experience
6/10
Reviewed Aug 30, 2017Odamız uzun suredir temızlenmemıs gıbı Idi tozlu genel olarak otel temızdi ama çok kalabalıktı
8/10
Reviewed Jul 4, 2017otel müşterilerinin yüzde ellisi çarşaflı,kalan yüzde ellinin de yarısı başı açık yarısı kapalı. çok şaşırttı beni modern türkiyenin bu durumu......
10/10
Reviewed Jul 4, 2017kısa ve güzel bir tatil oldu
8/10
Reviewed Jul 1, 2017Bayram tatili icin 2 gece kaldik.Biz cok memnun kaldik su kaydiraklari,yemekleri(tatlilari cok guzel degildi),hizmetleri iyiydi,calisanlar guleryuzluydu,isteginiz hemen yerine getiriliyordu,tek sorun cay kahvenin ucretsiz olmamasi,cok memnun kaldik tesekkurler
10/10
Reviewed Apr 24, 2015Check in and check out was terrible At the reception first they couldnt find my reservation and said they barely work with expedia ??? They sent us to a comfortable sofa and told us they will look for reservation and let us know I went back to check out what was going on and they appologised and gave us the keys Hotel was absolutely gorgeous Staff was very friendly pools are all clean and wonderful but At th check out they said they haven't received the payment via expedia Despite I showed my credit card transaction they charged me the whole amount again First I rejected to make the payment but then i had no chance of leaving the hotel without payment The day before they called me and again with another appologises they promised to return my money back because they received the payment Something was wrong may be selays through expedia or hotel staff
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Excellent service
- •High-quality food
- •Clean and comfortable rooms
- •Family-friendly activities
Areas to consider
- •Cleanliness issues in the pool
- •Fire alarm disturbance
- •Unpleasant experience with outside guests
Cleanliness
6.34/10There were issues mentioned regarding the cleanliness of the pools.
Service
9.81/10The staff were described as friendly, attentive, and going above and beyond.
Location
9.35/10The location is appealing, with a relaxing atmosphere.
Room Quality
8.8/10Rooms were reported as being of good quality.
Amenities
8.33/10Amenities were generally good, although some issues were noted.
Value for Money
8.79/10Good value mentioned in relation to the service and food quality.
Food and Beverage
9.34/10Food was praised for its quality and variety.
Overall Experience
8.81/10Despite some issues, the overall experience was still appreciated.