The Regent Bangtao By VIP

There is a lot of construction in the area, so it is noisy. The hotel is dirty, housekeeping is poor. From what we could see there was no second pool, the big pool has a roof which covers more than half of it, which they perhaps class as indoor and outdoor. The small, isolated part of the pool where the stools are was completely unattended, dirty with dead bugs and cigarette butt inside. Reception is not staffed 24/7, the receptionist leaves at 5pm and if you are lucky you can get hold of the security guard after that.

ドアが今どき鍵での開閉にはてこずった。しかし部屋は広いし電子レンジもあり、近くにス-パ-もある。長期滞在にはとても便利。

Hotel is priced well, close to all amenities, which is it’s beauty. Rooms clean and serviced daily. Friendly staff. The hotel we’re refurbishing some rooms which was pretty noisey at times.

Location was great, room was the nicest i’ve stayed in any country or state. For the price you get a huge kitchen, living room, bathroom with a huge tub, 2 outside decks and a hot tub outside. gym is open and a nice pool to swim in. the beach is down the street and a bunch of food is near the area

A reasonably priced accommodation. Very old interior and rooms. But has all the basic facilities you would need. NO iron or ironing board available. Reception refused to supply. Breakfast was okay. You can rent a motorbike for one week at 270 baht per day. Very nice sized pool, but not open until 08:30hrs. Boat Ave and nearby Villa Market easily walkable. No restaurant or bar. They do have good long-term rates for one month or more.

This is a bare and basic hotel. Nothing nice or luxurious about. We were so disappointed we lost all of our money and went to another nearby hotel. The photos are much nicer than I’m person.

I have now stayed at this hotel on several occasions. It is in a great location, very stylish with chilled atmosphere. It is walking distance to restaurants and shopping centre. A short scooter ride to the beach. Very clean and well run establishment. Lovely staff and all amenities supplied. Large rooms, well set out with very comfortable beds. Rates very reasonable too. I will be stay again for sure.

Facilities were good, hotel was safe and secure. The rooms can do with better lighting and air-conditioning control. Other than that, overall a pleasant experience.

Big room (Suite), with jacuzzi tub at the balcony. Staffs are nice and friendly Breakfast is good (reasonable price)

This was our first stay in the Bang Tau area and we enjoyed it very much. The hotel is located in the heart of the area, close to the main attractions and the restaurants of the area.

The breakfast was terrible. *************************

Nice place but the place outside the rooms is noisy. The employes speak loud and rude people too. The rooms in front at swimming pool have many mosquitos. WiFi not always worked.

Персонал приветливый, завтраки нормальные одно и то же но вкусно (овощи, ветчина, сосиски, яйца, тосты, кофе) мебель чуть уставшая, но уютно и все работает. В отеле чисто, уборка хорошая. Жили с выходом в бассейн, тишина, водичка чистая и хорошая, температура идеальная, не горячая не холодная.Вай фай нормальный и в номере и по территории. Кстати тренажерный зал вообще можно сказать его нет, там такая духота что позаниматься просто нереально. До моря пешком было бы далеко, но мы на байке, поэтому 2 минуты с ветерком - супер) Третий раз на Банг Тао, все ухоженное, чистота, пляж конечно идеальный, людей мало, но эти медузы и живность в море все портит, купаешься и тебя все время жалят при чем все три раза, видимо вода здесь застаивается и живности много. Скорее всего сюда больше не поедем.

Amazing price with the hotel quality..... except it is in a remote area if u wanna go out better rent a car by urself or hire a driver .... it takes 30-40 mins drive to patong even not in a peak hour

Keine 4 Sterne - 1 Stern ist zu viel - Der Raum ist total schmutzig und am Spiegel befindet sich Schimmel. - Die Türen zu den Zimmern fallen ins Schloss, als würde es ein Erdbeben geben, was zu Folge hat, dass man - bei Gästen die um 6 aufstehen - direkt mit aufwachen wird. Das gilt für den GESAMTEN Gang! - Das Personal ist unfreundlich und unfähig mit Beschwerden umzugehen. - Das Frühstück ist - naja Reis mit Gemüse - dürftig bestückt. - Die Lage ist alles andere als gut, weit entfernt vom Strand oder von Restaurants und im Hotel gibt es auch keine Küche am Abend. - Das Thema mit der Klimaanlage: Entweder gab es arktische Temperaturen mit eisigen Winden oder ohne Klima eine schweißtreibende Sauna. - Zu guter Letzt darf man sich dann noch über andere Gäste im Zimmer freuen, also riesige Küchenschaben. (4 Stück gesichtet, die dann unter dem Bett übernachteten) Ganz großes NEIN zu diesem Hotel!!!! PS: das Bett war groß...

we enjoyed our 5 nights of stay. walking distance to shops and restaurants. if you want to go to the beach is a bit far we pay 200 in the taxi just to get to the beach. the staff are nice and anyone can go straight to the elevator without noticing the reception. the bed is the hardest bed we slept. the main door of our room is hard to lock. i cannot lock myself even if were inside or outside. but we love the location most.

Nice hotel. Basic needs are met. Menu for the daily breakfast can be improved further. Change the breakfast variety instead of the same food everyday.

Nice place to stay, room was clean and spacious, the staff friendly and accommodating and the facilities well maintained. The included breakfast was great. After reading some of the reviews I was apprehensive but my experience was very pleasant and great value. People who complain about this type of accommodation should stay at home

Nice room with kitchen. We got a pool access room which is a surprise. Excellent room service, wash the dishes for us everyday and clean the floor.

Hotell av normal västerländsk standard. AC, TV och Safebox. Fint och välutrustat gym. Kul med bubbel badkar på balkongen. Vissa rum har direktaccess till poolen.

Ok

Great location 10 min walk to town , large comfortable room with jacuzzi on balcony , any issues sorted quickly by reception , great pool only negative breakfast was focused on the Asian market , would stay again

I booked for three weeks, prepaid. Was arriving a few days late and left them a message that I was going to be late. When I arrived in the morning they told me I had to wait until 2.30 before check in. ( Even if I had paid for the three previous nights ) It could have been a good experience, but the hotel management has decided on being a group hotel for come -and -go tourist buses and not a quality hotel with good service. The staff is friendly but very incompetent with trivial, basic concerns. Only one elevator so the cleaners have their stuff in there often. They do not care about the dont disturb/ make up my room. I am not sure if they even know what it means. They would clean the room at their own convenience every day day. So if I was out for 8 hours with the make up my room sign on the door, it would still not be done when I came back. I would put up the dont disturb sign and they would unlock and jump in. If I was in, they simply put a few towels utside the door. At the pool there are maybe 10 sun beds, but only 5 cushions. The hotel is very dirty when you start looking. The bathtub on the terrace does not have warm water. Its for show. Aircon started leaking. I told them to please fix it while I was out in errands. On my return the maintenance guy would start working. No wifi in the room. And they did not care. Location is good for restaurants, but far from the beach. The Regent have the possibility to become a good hotel if the owners wants to.

중국인 단체관광객이 많기는 하였으나, 크게 문제되지 않았습니다. 피트니스 등 호텔 내 여러 시설들이 닫혀 있었고, 해변과 마트에 갈려고 하면 걸어서 이동을 해야 합니다. 처음 예약한 객실이 아닌 다운그레이드 된 객실을 배정해 주셔서 바꾸는데 시간을 소비하였습니다.

Bodde här 5 nätter. Ankommit vid 12:00 am men fick inte checka in den tiden först. Men efter vi frågade om det finns något alternativ att checka in tidigare fått vi positiv svar, fått betala 500 bat (i kontant utan att få kvitto på den betalning) och fått nyckel till rum 410. Rummet var något sliten: det var håll i golvet i garderoben och saknades både stång och gallrar. Det var väldigt svagt belysning både i rummet och i badrummet, använde lykta att hitta i garderoben. Fått problem med översvämningar från duschen då deras rör klarade inte mer än 2 min duschande. Personalen var trevlig och försökte sitt bästa att hjälpa till och lösa problem: fixade gallrar (fast inte stång, så det var väldigt obekväm att hänga kläder högt på översta hylla), fixade hål i garderoben, hjälpte oss med att hyra moppe (400 bat/dag) - något som stark rekommenderas då läge på hotell är inte optimalt: långt till strand och stan område. Frukosten var billigt men även fattig. Vi hittade bra ställe relativt nära som serverade bra frukost/brunch: The Little Paris. Det visade sig att där ligger område med flera bra restauranger. Det fanns matsal för restaurang som användes aldrig. Wifi koppling var ok. Poolområde var fint men med få solstolar, dem var dock lediga när vi var där. Parkering var utomhus vilken är inte optimal vid kraftig regn (om man kör bil). Väldigt mycket plast växter, I helheten lämnade hotell synd känsla att det används bara liten del av sin potential.

Bra hotel fint stora rum kök i rummet men långt till stranden

Wonderful spacious modern rooms with very comfortable bed - staff were friendly and helpfull👍

Nice hotel, totally recommended. Only that it's far from the beach.

部屋は少し歩いただけで足の裏が黒くなるほど汚く、前の宿泊者のゴミも沢山散乱していました。 写真では大きくて綺麗なバスタブが2つもあり、それがあるからこのホテルにしたのですが、バスタブ2つともクモの巣が沢山張っていて前の利用者の髪の毛も大量にこびり付いていて、指でこすっただけで簡単に落ちるホコリが沢山付いていました。 つまり、全く掃除をしていなかったという事ですね。 1日目は夜の到着だったため、翌日のハウスキーピングの際に「お風呂が非常に汚くて使えなかったから綺麗に掃除してください」と頼んだにも関わらず全く清掃されておらず、さすがにハウスキーパーを呼び出して目の前で掃除させました。 自分たちが仕事を怠ったのが原因であるはずなのに半ギレ状態で掃除をするハウスキーパーにはとても嫌な気持ちにさせられました。 因みに床も汚く、ゴミも散乱したままの状態でした。 その日以降は、質の悪いハウスキーピングのために荷物のセキュリティを心配するのが面倒だったので、チェックアウトまでの5泊はずっと「Don't disturb」の札を掛けておきました。 バスタブは綺麗にしてもらったので、入ろうとお湯を溜めたところ水道管の錆が大量に出てきて、黄色いお湯が溜まりました。 中に入るとジャリジャリと錆が体に付着するのが分かるほどで、気持ち良くバスタブに浸かるという事ができませんでした。 何日間お湯を出し続けてもずっと黄色い錆汁しか出てこなかったので、お風呂は諦めました。 予約サイトに掲載されている綺麗な写真や、広さや設備を見ても割安感を感じずにはいられないホテルでしたが、宿泊してみてその安さの理由がよく分かりました。 もう二度と泊まりたくないホテルです。

Great location, very spacious rooms,a couple of small things that could be improved, the bed was way too hard perhaps a matress topper would help and the tap in the main bath would take an hour to fill it and a broom to sweep the floor. The positives are location and the size of the rooms.

This is probably the worst hotel I ever stay by far. The reception is unbelievably unfriendly. The only word she ever say is "NO". Everything you ask, she will only say no. The chamber maid will dash in to the room without knocking the door and even if you hang the "Do not service" sign. I'm Glad I only get to stay for one night. Highly not recommended if you are looking for a pleasant holiday.

This is a very nice hotel near an upscale shopping area. I recommend that you have a car or motorbike to get to the beaches nearby and explore the area. Very good value. Our room was right next to the pool.

No facilities as stated! No ironing board which i needed as i was there for a wedding! The service is poor although a couple of the ladies were polite during the day! The chap on in the night sits there with his head on a pillow and shouts if you approach! Disgusting!! The area is nice with very friendly people in the bars and restaurants ! The restaurant was closed and only open for what looked like a poor breakfast. Will never stay again!!

nice hotel , located nearby avenue boat , many western food , nearby to massage centre

For a first time visit to Thailand I really don't think that we could have done better!Firstly I must mention the amazing overall hospitality, kindness and good humour of all Thai people. This included the vast majority of the staff members. Shockingly uninterested by tips and constantly desirable to help I must first mention the man at the night desk, my wonderful Marie in reception and the charming Mrs Wan. I sincerely thank them for trying to make our stay as agreable as possible! All I can say is that they suceeded! The room as I said was large, modern, with an emperor size bed, cooking and eating facilities, a confortable balcony AND an open air jacuzzi !! Ideally situated 15 min walk from the beach and 5 min from a wide collection of restaurants bars and supermarkets we were really spoiled for choise. 4 restaurants stood out: Online, Moon and above all Sunset and its neighbour beautiful, clean, inexpensive Thai food with cocktails at the Margarita tuc-tuc! Search NO further. On the down side the breakfast, like the breakfast staff was not good and very often cold. However it is not included in the room price and can be replaced very easily 5 minutes down the road at any shop/resto. Yes the staff dont speak very good english but I assure you what they lack in fluency they more than make up for in service and care. We had some teething problems with housekeeping which were completely resolved after a patient meeting with all concerned. The result was total satisfaction !

stayed at double bedroom, simple, clean, and the room pretty big, only the air con at the wrong area, blow right at the face...

We stayed one night as a stopover as the hotel was close to the airport. The hotel was good value and suited our needs. Pros: Large room with good amenities, close to the airport, quich check in and check out. Cons: Poor breakfast, hotel had no atmospher, just Chinese tourists.

Ok, the hotel itself is very comfortale, i.e. the room facilities, cleanliness, spaciousness and many rooms have very nice views...of the hills (NOT the beach) which is still pleasant. The problem is that, at least in block B - and I don't expect block A to be different, is tiled and the hotel room doors are not sealed nor soundproofed hence even normal speech from guests leaving or returning from outings can be heard clearly several doors down/up. The hotel room doors don't close smoothly and each time they are used make a loud reverberating noise.This hotel caters to large tour groups and often guests from these groups simply do not realise that they are being so loud. They will wake you up each morning at about 6:45am as they are getting to breakfast (7am) before they go out for the day in their tour buses. The hotel cleaning staff makes their own racket right after as they tidy up their rooms. Sound proofing between rooms is poor so you're likely to hear people next door even though they're not being so loud. If you're an early morning person and don't mind getting to sleep till at least 11pm then the hotel is actually quite good. The other concern is the distance to Bangtao beach, it's a solid 20 minutes on foot under the hot Thai sun and humidity so I would strongly recommend getting closer especially if you have kids. The pool at the hotel is fine and the gym facilities excellent though bring your own music and water and towel.

Beautiful room; very clean. Bed is. Little too firm for me. My room led directly into the swimming pool!! Perfection!

Awesome room with pool right outside the back door

The actual hotel is nice, but it won't be for long because they are not maintaining it. The service was really poor, I'm still waiting on a reply to the email I sent asking about airport pick up. Taxi drivers do not know where the hotel is, and since they never answer the telephone, you'll likely have a hard time getting their from the airport. The swimming pool was pretty dirty, and don't plan on sleeping in, it is poorly constructed and very noisy. The jacuzzi bath was great!

The pool was cloudy dirty. The bed was really hard, as were pillows. Breakfast was horrible. There are some really good restaurants close by. Need a car or taxi for best results. Beach not close. Front desk not so friendly. The maids were excellent. The best part of our stay. Room was huge, Jacuzzi nice, too bad the hard mattress had to ruin such a long stay. We would not go into the dirty pool, not once. Shame.

This hotel is rated as a 4 & 5 star hotel but they do not have all the advertised functions activities in place. I have seen a hotel when guest check in want to leave the same day. The Anex tour guide quit working at the hotel due to so many complaints as they are selling it as a 5 star hotel.

It is a new hotel/appartment with an average service. good location as it is close to Laguna park/ Boat Avenue. Room is a good size but poor cleanliness...

My room was HUGE, but on the ground floor - which meant bugs! I don't think the maids are very good at cleaning. They will change your sheets/give a quick sweep but I had cobwebs and a dead grasshopper in my bathroom throughout my whole stay. I also had a few small centipedes in my bathtub upon arrival. My friends did not have these bug issues though, and they were staying on the 4th floor.... The hotel is not that close to the beach i.e. still a good 15 min walk, and that's if you know where you are going! Its in a nice enough area though, lively with tourists but not jam-packed like Patong would be.

It was fairly nice place to be.

Stayed one night. Are in hotel restaurant, food was great as was the service. About 25 minutes from Phuket airport.

On arriwal we discovered a poorly cleaned bathroom.the nightshift staff stepped up immidiatly,and fixed the problem.the food from the regent kitchen was of gourmet class.absolutely fantastic.nice room.a good gym.nice pool.the bangtao beach is in my opinion the best beach on the phuket island.no compearance.6 km long.with the possibility of serenety and privacy.

Nice stay in a pleasant area. New hotel close to big resorts with many choice for restaurants and services nearby. I would skip breakfast and go to nearby restaurants. They only had instant coffee in the morning. Big no no!!!

New hotel in a nice area. Modern and spacious rooms. Scooter rentals nearby. Many restaurants nearby. The Laguna area is one of my favourite spots in Phuket. Price was very reasonable compared to other high end expensive resorts around the area.

I didn't like the first room that opened directly to the pool, but they moved me without a fuss. New room was better, nice view, comfy bed, good shower. It's basically a condo rather than a hotel, so no coffee or tea etc in the room. I got back late and the restaurant closed at 9pm, but they opened it back up and made some food for me which was nice of them and the chicken tasted good. Overall for the price I paid it was ok.

Hotel was very clean. Staff very friendly. Short stroll to beach and two shopping centres.