Hotel Turquoise

I booked this hotel during my visit to Chandigarh on way to HP. I booked it seeing the facilities provided by them ie revolving Restaurant, swimming pool, gym , etc. But after reaching there, they told that revolving restaurant only operate for party booking. Also, neither the swimming pool was operating nor the gym. Lastly, at booking the hotel it showed 20% discount on dinning but that discount was not given to me, on asking they told that it will be given only if bill exceed 2000.00. I talked to the senior person that if it is the case then they should mention at the time of booking that "Subject to bill exceed 2000.00*. It's simple case of betraying the customers, because for couple the bill will meter exceed 2000.00 if you are vegetarian. So, overall not satisfied in staying that hotel.

All bad, dirty rooms, poor service

I am writing to express my deep dissatisfaction with the hotel we recently stayed at, which was booked based on its purported 4-star rating. The actual experience was absolutely horrendous, and I am baffled as to how this establishment earned such a high rating unless there is negligence or something questionable about the rating process itself. Key Issues Encountered: 1 Substandard Hygiene: The cleanliness of the premises was far below acceptable standards. The rooms, restrooms, and shared spaces were poorly maintained, raising serious concerns about health risks to the guests. 2 Safety Concerns: The hotel lacked adequate safety measures, creating an uncomfortable and potentially dangerous environment for its visitors. 3 Misleading Ratings: The discrepancy between the claimed 4-star rating and the reality of the hotel's condition is alarming. This raises suspicions about the integrity of the rating system. Furthermore, there are rumors that the company managing this hotel may be on the brink of bankruptcy. If this is the case, why has no action been taken to ensure that tourists are informed about such situations or that quality standards are upheld? Lastly, I am disappointed with Chandigarh Tourism's oversight in maintaining basic hygiene and safety standards for hotels in the area. It reflects poorly on the city and undermines its reputation as a travel destination.

Poor hotel not acceptable quality for people used to travelling. Had to change room and room we received the TV was broken and hot water was intermittent. Bathroom was dirty, with shower trays particularly rough. Would not recommend this hotel to international guests unless you wish to save some some money. Unfortunately this hotel was booked by a relative. Staff were ok but hopeless.

Excellent hospitality and service provided by the Hyatt event team specially I would like to appreciate Mr. Anil and his team like Gagan and Ayush And Manager Mr.Sumit Sharma for his management and also food was very delicious and also thnx to Chef Amit and his team

Pathetic rooms. Unprofessional staff. Dirty bathrooms. So much negative energy. I was promised a complimentary upgrade since I was not satisfied with rooms checked in by me earlier. When I came in the evening, nothing was done to address my problem. Will never come again at this hotel.

While travelling to the Delhi I was Stayed with my family for 2 days in this hotel, the hotel staff was amazing and all the facilities have been excellent 👌 kudos to the team and love to come again in the future...................... ........

I recently stayed Turquoise Chandigarh. It was good experience at the hotel. Good Food, clean rooms and nice staff. At reception Mr.Ankush was very helpful during my stay. A special mention to him Khusboo who suggested me few places to visit in Chandigarh and she was very helpful. I am definitely going to visit again. Highly recommended

One of the good hotel in chandigarh for leisure trip The staff are very welcoming and helping nature specially Durgesh he is always smiling and very professional... Food was delicious Restaurants people are doing quick Overall it was a good experince... Highly recommended

Excellent property. Service is great, Thanks to Front Office team Breakfast could have been better. I stayed at family room and the room is quite spacious having two interconnected rooms loaded with amenities The best thing about the property is the location.

Stayed there for two nights during my official trip ,everything is just top notch ,highly recommended for all type of travellers, breakfasts is full of varieties….. Revolving lounge is not in operation due to some renovation work .will surely visit again whenever my travel plan bring back me to the city

We stayed there during our trip to himachal ,we opted for two rooms We were given complimentary upgrade Rooms with front view known premium rooms are very good to stay . brekafast is okay,limited choice in breakfast but good in taste Team front office is very helpful and quick to resolve all queries Highly recommended.

Nice I recently stayed solo at the hotel Turquoise Chandigarh and had a fantastic experience. The room was clean, comfortable, and well-appointed with modern amenities. The staff were friendly and attentive, ensuring a pleasant stay. Over all very nice experience.

A property with immense pleasure..... Practically all the money spent in Turquoise is all worth it. Enjoyed the loveable guest experience given by the staff specifying upon the front office team with immense empathy by Mr. Durgesh in the lobby. I urgently requested for something and i was in so hurry but the team provided me the stuff with a glimpse. Thankyou Turquoise surely looking back to visit again.

Stay was good staff is very Firendly its was good and hotel location also good near by very famous elante mall its was great for us😊specially thank you front office staff for smooth check in or check out hotel cleaning also good housekeeping staff also good

So outdated property, it’s not 4 star as mentioned. Felt cheated & trapped

What a dump. A disgusting hotel broken tile broken bathrooms, no curtains in bathroom, take month to get refund. they dont speak english, just nodding hair what does that even mean. i change room 2 times still the same $$. no idea who manages something like this.they mixed up my bills with someone else. they cannot acccpt international credit cards and they tell you its your credit card

Great experience and overall the service is very good especially Tanmoy and Shivani . They both serves well & doesn't let customer wait. They have a lot of varieties of food, even my 9 months baby enjoyed the saute vegetables and porridge. Thanks

Bad Bad Bad - should be rated below 1 star. Checked in online for two days. My worse stay ever in last 30 years. I paid almost Rs4200 per night. Money in the drain. Dirty sheets, dirty bath showers, unsanitary place, cracked floors, paint is chipping off or smudged poorly. Slow single elevator, poor preparation of breakfast items, stale bread, dirty spoons and cups. Do not fall for glass tall building. Inside it looks UNTIDY and UNSANITARY. They did not want to clean up my room 2nd days. I confronted to clean my room and went to dinner. I came back and room was still dirty. I told front desk manager to change my room. He had a bad attitude. Bad hospitality skills. Every staff member is on the phone all the time. Bell desk is in the lobby is on the phone. They don’t help. This place is beyond nightmare. DO NOT GO TO TURQUOISE HOTEL

Worst experience ever rooms are so smelly, dust everywhere staff so rude and furniture is in a very bed condition even the room tiles have gap between them. We could also see fungus on the wi dow the towels which where provided where already dirty

the worse stayis ever had in my life. Here is completely fraud going on . They are taking a huge amount of tariff with guest And put it on their pocket and write a small amount of tariff on the reg card . We were check in at night 15/03/204 at 12:10pm the person at night Mr. Rahul Thakur took 3500 in their account and mention on the reg card 2000 tariff. As well as he chnged our mobile no. and check in time (10:30pm of 14/03/24) this time we did not enter in chd…. If you are still choose this hotel kindly take your final bill copy with u and check the tariff….

The worse experience i ever had at hotel. Staff are doing fraud with guest. We paid 3500 tariff for one day at night although they mention 2000 per day tariff in the reg card or bills not only this they also change ur details like mobile no. They changed my check in time just bcoz of they want to charge more tariff … I paid them 5700/- tariff for 2 days but we stayed here only for one day . When i told this issue to morning shift he justified him and start blaming me that im not understanding him. Disgusting behaviour from staff side . If this review is able GM OR MD of the hotel kindly change your staff and take some strict action against them otherwise u will be get alot of reviews like this. For these things ur rating is going dow At the last Im not suggesting anyone to be a part of their hotel as a staff or guest. If u still choose kindly take final copy of the bill. And look ur details carefully. Mr. Rahul Thakur was at night as a GSA.

Worst hotel

Please don’t stay at this hotel. Rooms are not clean and almost everything is broken. First, they give me 403 room and when I entered the room it was not clean and flash was not working. I request them to give me another room, they shifted me to 404 and that was horrible, shower door slider was not there and when I ask them about it they said to use it like this. Sockets were hanging and it was very unhygienic and even the door key was not working. I have to use the manual key because the electronic key lock was not there.

The rooms were so suffocating. No hot water in Bathroom. Spider web near the bed. Ac was pathetic and the staff didn’t even changed the room on request. exhaust fan in bathroom does it works. Towels were dirty. Worst experience till now

This was horrible experience. Room was dirty as hell, there were atleast 20 men drinking all night in next room and hotel staff didnt help to keep them quite. Sheets were dirty, bed was not made when we entered the room, water in tap was dirty ... just -5 stars if possible

services are poor if u compare with the price

Dirty toilets and rooms. Not cleaned properly. Hot water wasn’t available in the morning. Broken toilet flush. Was required to fix multiple times. Towels had a very bad smell. Not going to stay here again.

Value for Money

Food was good, room was comfortable but there was no hot water in the shower. They just couldn’t do anything about it for my 3 days stay.

I am uploading pic of my stay.. bathroom was leaking, mould everywhere, dirty hotel not a 4 star.. not even a 1star

This was the worse experience ever, doors lock not working, toilets don't flush and no extra bed supplied only a matteress. This hotel should not rated over 1 star.

Avoid at all cost if you can....terrible service. cold and soggy breakfast. dirty linen & filthy bathrooms.

Verblijf was aangenaam alleen het eten bij we halfpension viel tegen! Weinig variatie en geen westerse menu!

It was great time happy to stay in your hotel. Food taste room service goo. Highly recommended

Good hotel for a short stay. Breakfast time is late for business customer who wnat to move out early

I would say if I compare to what i paid, it was great experience. Room service was slow. AC stopped working in middle of the night. Pricing doesn't mention what is not part of the menu. I was not told about inclusions/exclusions when they were confirming every time about what was chargeback and what was complimentary. Front desk was busy attending other customers and didn't care about solving my concerns. I kept waiting for 30 mins for the attention.

Hotel sale, joints de douche laissant passer l'eau, salle d'eau transformée en piscine. Petit déjeuner très sommaire, pas de choix, café aussi clair que du thé, pas même de serviette sur la table. En pension complète, bec confirmation preuve à l'appui nous nous sommes vus refuser les repas. Une de mes plus mauvaises expérience en Inde, cet hotel ne devrait pas être offert sur aucun site!!!!